Amendments to the COP to recognise: - That Alternative Dispute Resolution (ADR) schemes must be available to both Small and Micro Business customers. - This ADR scheme signposted by the TPI could be one of multiple ADR scheme providers. - The Annual Consumption (introduced by Market-wide Half Hourly Settlement) can be used as accurate consumption data for MHHS migrated MPANs. - Correct terminology. (Energy Supplier rather than Licensee, and Consumer rather than Customer) Updates to Principle 1 to provide clarity on what detail on TPI enumeration should be provided to the Consumer. Updates to the template Letter of Authority to remove the bullet allowing the TPI to sign and enter into new contracts. Text on compliance monitoring has been moved to be included under a new Principle 9.