BSC CP1532 proposed updates to the Change of Supply (CoS) timescales within BSC Procedures BSCP502, BSCP504 and BSCP514, to align the Half-Hourly and Non-Half Hourly Supplier Agent Appointment and de-Appointment timescales and to facilitate the achievement of the Faster Switching programme objectives. BSC CP1532 was approved on 01 September 2021 by the Supplier Volume Allocation Group (SVG). Following the SVG’s decision to approve, BSCP514 moved to the Retail Energy Code (REC) following the implementation of P420 ‘Retail Code Consolidation Significant Code Review’. A REC Change Proposal is therefore required to deliver the full solution.

1. As an electricity Consumer I want my new Energy Supplier to set up my account and appoint their agents appropriately, so I receive timely and accurate bills.
2. As a Market Participant, I need to understand any changes to Market Messages I send and receive that may impact my business, so I can engage in the change process and plan any required changes to my systems and processes.
3. As an Energy Supplier, I want to be able to Appoint and De-appoint Agents more quickly, to minimise risks to my settlement performance and ability to produce accurate and timely consumer bills when the new switching arrangements go-live.