Service Termination Issue Reporting (Change to Category 2 document)
Summary
This Change Proposal updates the Categorisation of this REC document to a Category 2 document. It is currently classified as a Category 3 document – which are used for guidance documents that have no material impacts on REC Parties. The REC obligates compliance with this document through Schedule 14 – Meter Operations and the Consolidated Metering Codes of Practice
Latest update and next planned activity
Date of latest update
Latest Update
22/02/2024 At the Metering Expert Panel meeting on 14 February 2024, the Panel voted to reject the Code Manager's recommendation to approve R0145 - Service Termination Issue Reporting (Change to Category 2 Document). Under REC Schedule 5 - Change Management, when a Responsible Committee rejects the recommendation of the Code Manager with respect to a Self-Governance Change Proposal, the Change Proposal is automatically referred to Ofgem (as the Authority) for its determination, unless the Code Manager changes its recommendation based on the reasons provided by the relevant sub committee. Following consideration of the decision made by the Metering Expert Panel and the reasons for its rejection, the Code Manager has decided to amend its recommendation, and is now recommending the rejection of R0145. The Code Manager maintains that the business case for R0145 was made, and the solution does address the identified problem statement, and this was reflected in the comments of a majority of group members as the R0145 was progressed and during the vote. However, it is clear that some RECMEP members are supportive of a change to the governance of this document that would remove it from the REC completely. Although this was outside of the scope of the original change, it was a consistent theme throughout the development of R0145. Consequently, R0145 has been rejected for implementation and the decision will not be referred to Ofgem.
Impacts Overview
Priority and rationale
High
Priority last updated on 29 May 2026
Solution development
Problem Statement
Compliance with the CoMCoP and the Metering Operations Schedule includes obligations on the MEMs to report incidents of danger, damage, or interference with the DNO Equipment in accordance with the requirements set out in the document. Failure to comply with these requirements will leave the MEM subject to permission to work on the DNO’s equipment being revoked, which will have consequences on their ability to work as a REC MEM more widely.
Proposed solution summary
- As a DNO I want to ensure that the MEMs who work on my network have the requisite skills and experience and that they will follow the instructions relating to reporting incidents of danger, damage, or interference with the DNO Equipment, as set out in the Service Termination Issue Reporting document.
- As a Supplier I want any MEM I employ to have clear instructions on how to report incidents of danger, damage, or interference with the DNO Equipment.
- As a MEM I want information on what actions I need to take where there is danger, damage, or interference with the DNO Equipment at site, so that issues can be safely addressed in the appropriate timescales.
- As the Code Manager, I want clarity on the governance and for change processes of the document to be appropriate, for the subject matter and relevant affected parties.
No documents available.
Change Plan
Impact Assessment
Completed
Start:
21 Aug 2023Due:
25 Aug 2023Completion:
25 Aug 2023Preliminary Change Report Issued
Completed
Start:
25 Aug 2023Due:
08 Sep 2023Completion:
08 Sep 2023Preliminary Change Report Review by Metering Expert Panel (ex-committee)
Completed
Start:
08 Sep 2023Due:
15 Sep 2023Completion:
15 Sep 2023Consultation - 15 Working Days
Completed
Start:
15 Sep 2023Due:
22 Sep 2023Completion:
13 Oct 2023Final Change Report Issued
Completed
Start:
08 Dec 2023Due:
22 Dec 2023Completion:
06 Feb 2024Metering Export Panel Decision
Completed
Start:
10 Nov 2023Due:
24 Nov 2023Completion:
24 Nov 2023Second Preliminary Change Report
Completed
Start:
22 Sep 2023Due:
10 Nov 2023Completion:
10 Nov 2023Consultation on 2nd Preliminary Change Report
Completed
Start:
24 Nov 2023Due:
27 Nov 2023Completion:
24 Nov 2023Preliminary Change Report Consultation Closes
Completed
Start:
27 Nov 2023Due:
08 Dec 2023Completion:
08 Dec 2023Final Decision of Metering Expert Panel
Not Started
Start:
22 Dec 2023Due:
12 Jan 2024Completion:
Original submission
Change details
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21 Aug 2023
Change details
Service Termination Issue Reporting (Change to Category 2 document)
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Priority & timing
Yes
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