Supplier compensation for Network Party driven MPXN or GSP Group changes

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Latest update and next planned activity

Date of latest update
Latest Update
28/07/2023 - The Proposer has withdrawn R0112. This Change Proposal is open for adoption for 10 Working Days, after which time it will be fully withdrawn on the REC Portal. If you wish to adopt the Change Proposal, you can do this via the ‘Adopt Proposal’ button by 23:59 on 12 August 2023.

Impacts Overview

Impacted Consumers
Electricity Gas Domestic Non-Domestic
Impacted REC Parties and Market Participants
Energy Supplier Distribution Network Operator Gas Transporter DCC
Impacted REC Documents
REC Main Body Schedule 1 - Interpretations and Definitions Schedule 10 - Charging Methodology
Priority and rationale
Standard

Priority last updated on 29 May 2026

Solution development

No documents available.

There is currently no Change Plan.

Original submission

Change details

Lorna Mallon - ScottishPower Energy Retail Ltd
19 Apr 2023

Change details

Supplier compensation for Network Party driven MPXN or GSP Group changes
DNOs and GDNs (including iGTs) can request suppliers to move a customer from one MPXN to another. These are generally because the connection has been sold to another company. However, it can also be because of data error on the DNO / GDN side. Suppliers, through no fault of their own, must register the new MPXN and move all customer and metering details over.
This is not a BAU task so generally requires a technical resource as MPXN is a key data item for our records. This takes up time and resources for no benefit to the supplier or customer. If customer has a smart meter installed there can be additional complications, and there is a risk the customer can lose top ups if smart meter is in PPM mode
Similar to the old MAP04 process, DNOs and GDNs should pay a nominal compensation to impacted suppliers. Actual levels can be agreed
This could also include changes to the MPRN iGT range, as can be seen with the sale of Fulcrum to ESP - the table is now massive and very difficult to use. I've chosen REC as it requires a supplier to register the new MPXN in CSS and also because of the impact on MEM information

Impacts

Electricity, Gas, Domestic Prepayment, Domestic Credit, Microbusiness, Small and Medium Enterprise (SME), Industrial and Commercial (I&C)
Switching experience, Billing accuracy, On site experience, Other (please provide details in Additional information box below)
Impacts customer if they require work on their network connection during the transfer.
REC Main Body, Schedule 1 - Interpretations and Definitions, Schedule 10 - Charging Methodology
These are just suggestions - I'm open to discussion on this.
No details provided
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No details provided
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No details provided
I've said no impact as we are generally information via email / SDEP and use BAU flows
No details provided
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No details provided
No impact as such though can be out of date is it takes supplier some time to resolve
Energy Suppliers, Distribution Network Operators, Gas Transporters, DCC
Again a suggestion only
No details provided
Not listed any but could also be UNC / iGT UNC and BSC or DCUSA
No
No details provided

Priority & timing

Yes
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no - though requests do seem to be increasing
no
No details provided
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Activity