Electricity Enquiry Service API Service Status
Summary
_
Latest update and next planned activity
Date of latest update
Latest Update
_
Impacts Overview
Impacted Consumers
Electricity
Domestic
Impacted REC Services
Electricity Retail Data Service (ERDS)
Priority and rationale
Standard
Priority last updated on 29 May 2026
Solution development
Problem Statement
EES Users do not have a method of integrating the service status of the EES API with their systems. EES Users could experience disruption in their systems/services, caused by EES API disruption or outage. EES Users are not able to automatically identify the root cause of API outages/disruption and may initiate unnecessary internal diagnostic activity after seeing disruption in their systems/services
Proposed solution summary
- As an EES User (organisation), I want a method of integrating the service status of the EES API with my systems, so that in the event of EES API outage or disruption I do not trigger unnecessary internal diagnostic activity of my IT systems and processes, and I can initiate appropriate mitigation activity to reduce impacts to my systems and/or the services I provide.
No documents available.
Change Plan
Initial Assessment Report published
Completed
Start:
11 Oct 2021Due:
05 Nov 2021Completion:
05 Nov 2021Analysis and Solution development activity
In Progress
Start:
05 Nov 2021Due:
13 Jan 2022Completion:
Service Provider Impact Assessment completion
Not Started
Start:
13 Jan 2022Due:
15 Feb 2022Completion:
REC Party Impact Assessment completion
Not Started
Start:
15 Feb 2022Due:
23 Mar 2022Completion:
Preliminary Change Report issued
Not Started
Start:
23 Mar 2022Due:
20 Apr 2022Completion:
Technical Expert Panel review
Not Started
Start:
20 Apr 2022Due:
27 Apr 2022Completion:
Consultation starts
Not Started
Start:
27 Apr 2022Due:
05 May 2022Completion:
Consultation ends
Not Started
Start:
05 May 2022Due:
26 May 2022Completion:
Final Change Report issued
Not Started
Start:
26 May 2022Due:
21 Jun 2022Completion:
Technical Expert Panel decision
Not Started
Start:
21 Jun 2022Due:
29 Jun 2022Completion:
Original submission
Change details
Andrew Long - Switchcraft
11 Oct 2021
Change details
Health Check Endpoint
Reliable access to the EES/ECOES APIs is necessary for us to operate. At the moment we don't have any direct way of monitoring the status of these APIs.
We're more likely to suffer a service outage and we will be slow to diagnose any problems with our service.
We need a health check API endpoint that can tell us the current status of the EES/ECOES API service.
-
Impacts
Electricity, Domestic Prepayment, Domestic Credit
Switching experience, Billing accuracy, Trust and confidence, On site experience
-
No details provided
-
No details provided
-
No details provided
-
No details provided
-
No details provided
-
Electricity Retail Data Service
-
EES Users
-
No details provided
-
No
No details provided
Priority & timing
No
EES/ECOES is a mission critical service for all kinds of participants in the energy market
ASAP, before the end of 2021
No
No details provided
-
Activity
Orphaned SME: Lead Technical Analyst has been allocated as SME.