Retail Risk Register update
Summary
1. MHHS Design Artefacts currently available have been reviewed along with REC Code drafting for MHHS to add MHHS considerations. As next steps, the Code Manager will work with the DIP Manager, Electralink and the Registration Services to agree appropriate reporting to monitor Retail Risks. 2. Retail Risk Priority Score has been reviewed and updated. The Priority Score for Retail Risk 9 which looks at performance of REC Services has been increased based on recent market events. 3. Retail Risks and Risk Drivers have been updated to focus on areas of greater impact to consumers and/or to the retail energy market. As a result, we have: a. Removed areas with low volume of processes, where general compliance across the industry has been acceptable, e.g., Green Deal obligations, Meter Point relationship request rejections, to allow Performance Assurance activities to focus on areas of higher risk. b. Removed monitoring of obligations that are governed under other codes but referenced within the REC, e.g., sending the read to the Non-Half Hourly Data Collector (NHHDC) on resolution of Switch Meter Read dispute. c. Added new Risk Drivers focusing on areas that require improvement, e.g., accuracy of MTDs, Switches with Change of Occupier, MEM appointment, Consumer-impacting REC Service issues. d. Replaced Risk Drivers to allow more flexibility in risk monitoring, e.g., objections for domestic versus non-domestic switches. e. Updated Retail Risk and Risk Driver titles to further clarify the obligations covered and/or risk monitored. 4. General housekeeping changes.
Latest update and next planned activity
Date of latest update
Latest Update
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Impacts Overview
Priority and rationale
Priority last updated on 17 Sep 2026
No documents available.
There is currently no Change Plan.
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