Creation of a new category of charities supporting Domestic Consumers on the electricity Data Access Matrix

  • 1
    Initial Assessment
  • 2
    Solution Development
  • 3
    Consultation
  • 4
    Decision
  • 5
    Awaiting Implementation
  • 6
    Implemented
Step 6 of 6
Implemented
Summary
The Fuel Bank Foundation provides crisis support to households with a prepayment meter who are facing the prospect of living without heat, light, and power as they are unable to top up the meter. It works with a network of partners across the UK, but only a few core Fuel Bank staff will have access to this data. The Fuel Bank Foundation exclusively works with prepayment Consumers therefore information which may help determine a prepayment meter and confirm details of supply is requested. The Foundation only works with Consumers who have approached them so will rely on Consumer consent to access the data.

Latest update and next planned activity

Date of latest update
Latest Update
-

Impacts Overview

Priority and rationale

Priority last updated on 17 Sep 2026

No documents available.

There is currently no Change Plan.

Unable to load the original submission data.

Activity