A review of the Misdirected Payments and Debt Assignment Processes

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A review of the Misdirected Payments and Debt Assignment Processes

1

Issue Review
2

Issue Conclusion
3

Issue Closed

Step 1 of 3

Issue Review

Summary

This Issue seeks to assess and identify any gaps, inconsistencies or process improvements opportunities for the Misdirected Payments and Debt Assignment processes.

Latest update and next planned activity

Date of latest update

28 May 2026

Latest Update

04/08/2026 - On 04 August 2026, the REC Change Panel approved this Proposal Plan.

Priority and rationale

High

Priority last updated on 17 Sep 2026

No documents available.

There is currently no Change Plan.

Change details

Proposed by

- - -

Submission date

28 May 2026

Change details

Change or issue title

A review of the Misdirected Payments and Debt Assignment Processes

What is the problem you are seeking to solve?

What impact is this having?

What do you consider could be an effective solution?

Is there any further background information or context to the issue that would be useful?

Impacts

Select the consumer groups impacted

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What benefit(s) would resolving this have for these consumers?

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Explain how consumers might be affected

The REC or REC Schedules

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Operational Documents

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Service Specifications

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Data Specifications

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API Technical Specifications

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Central Systems or REC Services

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REC parties and/or Market Participants

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Other Industry codes

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Does this impact a significant Code Review?

Additional Information

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Priority & timing

Do you believe this issue meets the criteria for urgency and should be progressed under an urgent timetable?

Please provide justification for urgency

Are there any required timescales for the Development of a solution for this issue?

Are you aware about any dependencies associated with this issue which may impact its priority or progression timetable?

Gas Supplier Specific Impact

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What benefits would resolving this issue have for these consumers?

11 Oct 2026

Status has been changed to Solution Development.

11 Oct 2026

Status has been changed to Issue Review.

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Change Process user guide

A review of the Misdirected Payments and Debt Assignment Processes

Impacts Overview

Solution development

Original submission

Change details

Change details

Impacts

Priority & timing

Activity

A review of the Misdirected Payments and Debt Assignment Processes

Impacts Overview

Solution development

Original submission

Change details

Change details

Related items

Impacts

Priority & timing

Activity