Performance Assurance Methodology (PAM)

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Summary
The Performance Assurance Methodology (PAM) forms part of the REC Performance Assurance Framework and describes the principles, processes and techniques RECCo uses to plan, deliver and oversee Performance Assurance activities. The PAM has been reviewed to ensure it remains aligned with RECCo's future Performance Assurance operating model. The proposed updates are intended to improve consistency across the Performance Assurance Framework and better reflect RECCo's transition towards an outcome-focused approach to assurance. The principal updates include: • Updated references to the Retail Risk Register, Performance Assurance Operating Plan and Outcome Measurement Framework. • Greater emphasis on outcome-focused assurance and continual improvement. • Clarification of the relationship between strategic planning, risk assessment, assurance delivery and performance measurement. • General housekeeping updates, including terminology, document references and process descriptions. The proposed amendments do not introduce changes to the Performance Assurance Techniques, governance arrangements, assurance processes or the obligations placed on REC Parties or Service Providers. The updates are intended to improve clarity, consistency and alignment across the Performance Assurance Framework rather than introduce new methodology.

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Priority last updated on 17 Sep 2026

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