GES User Guide V7
Summary
GES online allows emergency contact details to be viewed. The contact details are restricted in visibility and accessible only to the current Shipper, Supplier and Transporter’s. While multiple contacts may be submitted, we have identified that GES Online is only displaying a single active emergency telephone contact for each Supply Meter Point this means that only one telephone contact is visible, even when several could have been provided. The functionality has been in place since DES (Data Enquiry Service) and was migrated over in the creation of GES (Gas Enquiry Service) This change proposes changes to the GES user guide in order to clarify that only a single emergency contact detail is stored and displayed with in GES online.
Latest update and next planned activity
Date of latest update
Latest Update
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Impacts Overview
Priority and rationale
Priority last updated on 17 Sep 2026
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