(Alt.) Introduction of Sweet Treat Reward System

  • 1
    Initial Assessment
  • 2
    Solution Development
  • 3
    Consultation
  • 4
    Decision
  • 5
    Approved - In Appeal Window
  • 6
    Appeal in Progress
  • 7
    Rejected - In Appeal Window
  • 8
    Awaiting Implementation
  • 9
    Implemented
Step 5 of 9
Approved - In Appeal Window
Summary
The REC change process currently relies on formal obligations and voluntary participation to secure stakeholder engagement; however, this approach does not consistently drive timely, high-quality input during key stages such as consultations and working groups. As a result, participation can be delayed, inconsistent, or limited in substance, reducing the effectiveness of impact assessments and slowing overall change delivery.
In the absence of any positive reinforcement mechanisms, the process places full reliance on compliance rather than motivation, which may not fully reflect the human factors influencing engagement. This creates a persistent gap between the intended collaborative nature of the REC and the reality of stakeholder behaviour, ultimately affecting the pace and quality of change outcomes delivered to the market.

Latest update and next planned activity

Date of latest update
Latest Update
Approved for Implementation

Impacts Overview

Priority and rationale

Priority last updated on 01 Jul 2026

Solution development

Problem Statement
The REC change process currently relies on formal obligations and voluntary participation to secure stakeholder engagement; however, this approach does not consistently drive timely, high-quality input during key stages such as consultations and working groups. As a result, participation can be delayed, inconsistent, or limited in substance, reducing the effectiveness of impact assessments and slowing overall change delivery. In the absence of any positive reinforcement mechanisms, the process places full reliance on compliance rather than motivation, which may not fully reflect the human factors influencing engagement. This creates a persistent gap between the intended collaborative nature of the REC and the reality of stakeholder behaviour, ultimately affecting the pace and quality of change outcomes delivered to the market.
Proposed solution summary
To introduce a “Savoury and Sweet Treat Reward System” (SaSTRS), expanding the REC change process to include a balanced, non-financial incentive mechanism offering both savoury and sweet rewards for stakeholder engagement. The change aims to improve participation and the quality of contributions by recognising differing stakeholder preferences, thereby enhancing the effectiveness and timeliness of REC change delivery.

Workgroup

Has a Workgroup supported the development of the Change Proposal?
No

There is currently no Change Plan.

Original submission

Change details

Neil Brinkley
1 Jul 2026

Original change

R9999
Introduction of Sweet Treat Reward System
The REC change process currently relies on formal obligations and voluntary participation to secure stakeholder engagement; however, this approach does not consistently drive timely, high-quality input during key stages such as consultations and working groups. As a result, participation can be delayed, inconsistent, or limited in substance, reducing the effectiveness of impact assessments and slowing overall change delivery.
In the absence of any positive reinforcement mechanisms, the process places full reliance on compliance rather than motivation, which may not fully reflect the human factors influencing engagement. This creates a persistent gap between the intended collaborative nature of the REC and the reality of stakeholder behaviour, ultimately affecting the pace and quality of change outcomes delivered to the market.
Yes

Alternative Solution

To introduce a “Savoury and Sweet Treat Reward System” (SaSTRS), expanding the REC change process to include a balanced, non-financial incentive mechanism offering both savoury and sweet rewards for stakeholder engagement. The change aims to improve participation and the quality of contributions by recognising differing stakeholder preferences, thereby enhancing the effectiveness and timeliness of REC change delivery.
The SaSTRS proposal builds on the original Sweet Treat Reward System by expanding the incentive model from a single, standardised reward to a more inclusive, preference-based approach that offers both savoury and sweet options. This introduces a more user-centric design, improves potential engagement across a broader range of stakeholders, and adds a light layer of additional governance and process complexity to manage preference capture and balanced reward allocation.
The SaSTRS proposal is better as it builds on the original concept by introducing a more inclusive and preference-led incentive model, recognising that stakeholders are motivated by different factors. By offering both savoury and sweet options, it broadens the scheme’s appeal and is therefore more likely to drive consistent engagement across a wider group of participants. While it introduces a small increase in process complexity, this is proportionate and aligns with a more mature, user-centric approach to improving participation and overall effectiveness of the REC change process.
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Impacts

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Additional information

Neutral
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No
Neutral

Activity

Status has been changed to Approved - In Appeal Window.
Status has been changed to Awaiting Implementation.
Proposed solution summary changed to To introduce a “Savoury and Sweet Treat Reward System” (SaSTRS), expanding the REC change process to include a balanced, non-financial incentive mechanism offering both savoury and sweet rewards for stakeholder e…
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Status has been changed to Initial Assessment.