Combined progression of Change Proposals R0058, R0104 and R0129
Date of latest update
Type
Change
ID
R0138
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/11/23 - This change was implemented on 03 November 2023 as part of the November 2023 REC Release
Summary
This change seeks to efficiently address the issues raised under the following Change Proposals. R0058 – REC Services Procurement Clarification R0104 – Clarifying Requirement for Continuous Billing Following an Erroneous Switch R0129 – Clarifying Event of Default Requirements These Change Proposals have been identified by the Code Manager as requiring non-contentious, clarificatory and non-material alterations to the REC Legal Text only.
Change Plan
Preliminary Change Report published
Completed
Start:
04 Aug 2023Due:
01 Sep 2023Completion:
01 Sep 2023Consultation close
Completed
Start:
01 Sep 2023Due:
15 Sep 2023Completion:
15 Sep 2023Final Change Report published
Completed
Start:
15 Sep 2023Due:
22 Sep 2023Completion:
22 Sep 2023Responsible Committee decision
Not Started
Start:
22 Sep 2023Due:
03 Oct 2023Completion:
Status
Implementation Date
03 November 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0104 | Clarifying requirement for continuous billing following an Erroneous Switch |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.0 | 08 Jun 2026 |
|
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| 1.0 | 08 Jun 2026 |
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Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Market Participant, I need the REC drafting to be accurate, so I can rely on it to ensure my processes and procedures correctly reflect my obligations. If there are mistakes or omissions, then it could cause issues with the effective operation and assurance of the retail energy market.
Proposed Solution Document
Document title
R0138 - Draft Legal Text
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Problem Statement
Three Change Proposals have been placed on hold due to having a low priority status. These proposals have been identified as having fully formed solutions, which are non-contentious and can be quickly implemented. This change seeks to address these Change Proposals so that they can be addressed, and their benefits realised.
Stages Selection
DRAFT Change Proposal Form - Umbrella 2 CP.docx
R0138 - Initial Assessment Report (Approved) 15.08.2023
R0138 - Change Proposal Plan (Approved) 15.08.2023
R0138 - Consolidated Consultation Responses
R0138 - Preliminary Change Report v1.0 (01.09.2023) published for Consultation
R0138 - Final Change Report (Post-Vote) 03.10.2023
Company Name
-
Review status
Review required
Updates to Risk Register
Date of latest update
Type
Change
ID
C3-0048
Urgent
No
Latest Update
-
Summary
Updates to Risk Driver 8.7: High percentage of Objections indicating potential inappropriate use. Risk Driver 10.3: Errors in the data within the Switch Request or Registration Request would prevent a request to be processed appropriately. Risk Driver 12.3: Annulment process is used inappropriately avoiding a consumer from switching. Risk Driver 12.4: Misuse of the withdrawal process leads to additional cost to Suppliers and increases the risk of switching errors
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
Updates to PAB Procedures
Date of latest update
Type
Change
ID
C3-0047
Urgent
No
Latest Update
-
Summary
Updated to acknowledge that PAB will consider contextual information for Parties when determining PATs.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
Third Party Intermediary Code of Practice
Date of latest update
Type
Change
ID
C3-0046
Urgent
No
Latest Update
-
Summary
This proposal is to introduce a Third Party Intermediary (TPI) Code of Practice (CoP) into the REC architecture as a Category 3 document. This will ensure that it is available on the REC Portal and has robust change control. It should be noted that a separate Change Proposal will be raised to introduce changes to the REC, requiring suppliers to only use a TPI that complies with the CoP. An assurance and accreditation regime will also be established, so that Suppliers and REC parties will have confidence that any accredited TPI is compliant with the CoP, without having to undertake individual audits. In effect, this Category 3 change baselines the TPI CoP and fulfils the first deliverable of the wider project to provide effective governance of TPIs through the REC.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
RECCo
Review status
Review required
Change to REC Schedule 22 Market Stabilisation Charge (MSC)
Date of latest update
Type
Change
ID
R0136
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
06/12/2023- This Change was implemented as part of the 6 December 2023 Extraordinary Release
Summary
This Change Proposal seeks to deliver two changes to REC Schedule 22 – Market Stabilisation Charge. The first change will update the statement timescales in Schedule 22 to ensure that this is appropriately aligned with the statement Schedule. The second change seeks to update the disputes Section (section 7) of Schedule 22 to include reference to Credit Advice Notes.
Change Plan
Impact Assessment and Change Proposal Plan Published
Completed
Start:
17 Jul 2023Due:
25 Aug 2023Completion:
25 Aug 2023Preliminary Change Report Issued
Completed
Start:
25 Aug 2023Due:
22 Sep 2023Completion:
22 Sep 2023Review of PCR by Change Panel
Completed
Start:
22 Sep 2023Due:
03 Oct 2023Completion:
03 Oct 2023Consultation Started
Completed
Start:
03 Oct 2023Due:
06 Oct 2023Completion:
06 Oct 2023Consultation Closes
Completed
Start:
06 Oct 2023Due:
26 Oct 2023Completion:
26 Oct 2023Final Change Report Issued
Completed
Start:
26 Oct 2023Due:
10 Nov 2023Completion:
10 Nov 2023Change Panel Decision
Completed
Start:
10 Nov 2023Due:
21 Nov 2023Completion:
21 Nov 2023Status
Implementation Date
06 December 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0106 | Performance Assurance Report Catalogue V5.1 |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As RECCo, I want the Retail Energy Code to specify my obligations, governance and charging mechanisms, so that I can effectively discharge obligations imposed by the Authority through the Licence Condition modification.
- As a Domestic Supplier, I want to understand how RECCo will calculate my credits and liabilities and when they will send statements, so that I can plan to review my invoices/credit notes prior to the receipt of monies owed or payments I need to make to RECCo or at an appropriate time for my organisation.
- As a Domestic Supplier, I want to understand how I can dispute a Credit Advice which I do not believe is accurate, so that I am able to raise a dispute/challenge compliantly.
Proposed Solution Document
Document title
R0136 - Draft Legal Text (10.11.2023)
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Problem Statement
Schedule 22 says that within 10 Working Days after the end of each MSC-4-Week Cycle, RECCo shall send each Energy Supplier a statement in respect of that MSC-4-Week Cycle. This contradicts the 15 days set out in the Process Maps shared with Parties during the development of the administration arrangements of the Market Stabilisation Charge. Additionally, suppliers are querying how they may raise a dispute when they believe they are not entitled to the monies stated on Credit Advice Notices as this process is not set out in the Schedule.
Stages Selection
R0136 - Change Proposal Form
R0136 - Changes to Sche 22 - CPP v1.0 (Approved) 05.09.2023
R0136 - Changes to Sch 22 MSC IAR (Approved) v1.0 05.09.2023
R0136 - Preliminary Change Report - (Approved) 03.10.23
R0136 - Consolidated Consultation Response 10/11/2023
R0136 - Final Change Report v2.0 (Post-Vote) 21.11.2023
Company Name
RECCo
Review status
Review required
Updates to Risk Register
Date of latest update
Type
Change
ID
C3-0045
Urgent
No
Latest Update
-
Summary
The thresholds ratified by REC Performance Assurance Board have been added within the Reporting Criteria. It impacts that following risk drivers: - 5.6: Failure of the Associated Supplier to send a timely response to the initiating D0300/SAR flow leading to negative consumer experience. - 5.7: Failure of the Gaining Supplier notify the NHH Data Collector of agreed switch read in a timely manner leading to billing issues impacting consumers. - 5.8: Failure of the Initiating Supplier to respond to a rejected proposed/alternate switch read on time leading to negative consumer experience. - 12.5: The Associated Supplier fails to respond to the initial Erroneous Switch request in a timely manner. - 12.6: The Initiating Supplier does not resolve an Erroneous Switch in a timely manner. - 12.7: The Losing Supplier fails to re-register the customer in a timely manner after the Erroneous Switch request has been accepted. - 12.8: Failure of Suppliers to reach a timely resolution after the initial Erroneous Switch request was rejected. - 12.9: An Erroneous Switch related SDEP escalation is raised against the Supplier.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
June 2023 - REC Release -REC Baseline Statement
Date of latest update
Type
Change
ID
C3-0044
Urgent
No
Latest Update
-
Summary
Amended version numbers
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Removal of CSS Business Rule 1177 to reflect OFAF optionality
Date of latest update
Type
Change
ID
R0128
Change Category
Change Path
Priority
Urgent
No
Latest Update
06/12/2023- This Change was implemented as part of the 6 December 2023 Extraordinary Release *No Market-wide Half Hourly Settlement impacts
Summary
This change looks to remove business rule 1177, from the Central Switching Service (CSS) Message Business Data Validation Rules, which mandates that all Suppliers have a ‘One Fail All Fail’ (OFAF) reference included in their Switching Operational Data record in CSS. This was not the intended design. CSS system functionality will be updated as part of an operational change, as agreed at Switching go-live. This change is required to align the Data Specification with the operation of the system.
Change Plan
Preliminary Change Report and Consultation Issued
Completed
Start:
16 Jun 2023Due:
28 Jul 2023Completion:
27 Jul 2023Consultation Closed
Completed
Start:
28 Jul 2023Due:
18 Aug 2023Completion:
18 Aug 2023Final Change Report published
Completed
Start:
18 Aug 2023Due:
08 Sep 2023Completion:
08 Sep 2023Responsible Committee Decision
Completed
Start:
08 Sep 2023Due:
27 Sep 2023Completion:
15 Sep 2023Appeal Window Closed
Completed
Start:
27 Sep 2023Due:
02 Oct 2023Completion:
02 Oct 2023Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
06 December 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0106 | Performance Assurance Report Catalogue V5.1 |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the Code Manager, I want the REC to reflect the intended design and align to the CSS functionality so that I do not need to operate a workaround As the Switching Operator, I want the REC Data Specification to reflect the functionality as designed so that my obligations are clear
- As an Energy Supplier, I want the SOD, relating to my Market Participant Identifier/s (MPIDs), to accurately record my OFAF reference so that my OFAF qualification status is clearly understood
Proposed Solution Document
Document title
R0128 Proposed Solution v1.0 (Initial Assessment) 11.07.2023
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Document title
R0128 Proposed Solution v1.0 (Approved) 18.09.2023
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Document title
R0128 - Draft Legal Text 27.07.2023
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Document title
R0128 - Approved Legal Text 18.09.23
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Problem Statement
As a Consumer, I want the operational switching processes to run efficiently so that my switching experience is not impacted
Stages Selection
SME
SME Role
Lead Technical Analyst
R0128 - Change Proposal form (downloadable version) 16.06.2023
R0128 - Change Proposal Plan v1.0 (Pre-Approval) 11.07.2023
R0128 - Change Proposal Plan v1.0 (Approved) 18.07.2023
R0128 - Initial Assessment Report v1.0 (Approved) 18.07.2023
R0128 - Preliminary Change Report v1.0 (For Consultation) 27.07.2023
R0128 Consolidated Consultation Responses PUBLIC v1.0 08.09.23
R0128 - Final Change Report v2.0 (Post-Vote) 18.09.23
Company Name
RTS
Review status
Review required
SDEP Review Improvements (1) - Process Types
Date of latest update
Type
Change
ID
R0121
Change Category
Change Path
Priority
Urgent
No
Latest Update
23/08/2024 - This change was successfully implemented as part of the August 2024 Extraordinary REC Release on 23 August 2024.
Summary
Following a comprehensive review of the Secure Data Exchange Portal (SDEP) system, the Code Manager has identified new Process Types for specific queries and changes to how escalation messages are managed to allow users to better identify appropriate workflows and to handle escalations more efficiently.
Change Plan
Service Provider Impact Assessment start
Completed
Start:
26 May 2023Due:
09 Oct 2023Completion:
09 Oct 2023Service Provider Impact Assessment close
Completed
Start:
09 Oct 2023Due:
22 Jan 2024Completion:
15 Jan 2024Party Impact Assessment start
Completed
Start:
22 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Party Impact Assessment close
Completed
Start:
26 Jan 2024Due:
16 Feb 2024Completion:
16 Feb 2024Preliminary Change Report and Consultation issued
Completed
Start:
16 Feb 2024Due:
01 Mar 2024Completion:
01 Mar 2024Consultation close
Completed
Start:
01 Mar 2024Due:
22 Mar 2024Completion:
22 Mar 2024Final Change Report issued
Completed
Start:
22 Mar 2024Due:
12 Apr 2024Completion:
12 Apr 2024Responsible Committee decision
Completed
Start:
12 Apr 2024Due:
24 Apr 2024Completion:
24 Apr 2024Status
Implementation Date
23 August 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0103 | Central provision of DCC Technical Contacts for requesting test certificates |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want queries associated with my energy supply to be concluded efficiently.
- As an SDEP User, I want to have the appropriate Process Types available to record, track and escalate issues and for the REC to be clear on which Process Type to be used in each instance.
Proposed Solution Document
Document title
R0121 Requirements v1.0 26.01.2024
Archive
Off
Document title
R0121 Draft Legal Text at FCR (12.04.2024)
Archive
Off
Document title
Secure Data Exchange Portal (SDEP) User Guide v3.3 final.pdf
Archive
Off
Document title
R0121 user training deck v1.0.pptx
Archive
Off
Problem Statement
Market participants must have the ability to employ SDEP in more scenarios to allow users to record, track and escalate issues and should facilitate performance assurance reporting. The REC must be clear on which Process Type should be used in each instance and that any related SLAs are specified to ensure that Consumer queries are concluded efficiently.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0121 - Change Proposal Form (Downloadable version) 26.05.2023
CP 1 - Process Type
R0121 - Re-baselined Change Plan (Approved) 06.11.2023
R0121 - Change Proposal Plan (Approved) 03.10.2023
R0121 - Initial Assessment Report (Approved) 03.10.2023
R0121 - Consolidated Party IA Responses_Non Confidential (01.03.2024)
R0121 - Preliminary Change Report v1.0 (published for Consultation) 01.03.2024
R0121 Consolidated Consultation Responses v1.0 (12.04.2024)
R0121 - Final Change Report v2.0 (24.04.2024) Approved
Company Name
-
Review status
Review required
SDEP Review Improvements (2) - Usability
Date of latest update
Type
Change
ID
R0122
Change Category
Change Path
Priority
Urgent
No
Latest Update
24/08/2026 - the consultation has closed and the Code Manager is reviewing responses.
Summary
Following a comprehensive review, the Code Manager has identified functionality improvements with the SDEP system. These will introduce useability improvements to the system, to allow users to better filter workflow and queries and to improve notifications received by Parties, to enable resolution of raised issues. Feedback from SDEP users stated that filtering options are limited to particular attributes and notification emails contain minimal supportive information for the parent communication.
Status
Implementation Date
27 February 2027
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Problem Statement
Market Participants require functionality that improves efficiency, reporting and allows Consumer issues to be addressed sooner and more accurately.
Stages Selection
SME
SME Role
Lead Technical Analyst
SDEP Review CP 2 - Usability.xlsx
Change Report (Proposal Plan)
R0122 Change Proposal form (Downloadable version) 26.05.2023
R0122 Change Proposal Re-plan V2.0
R0122 - Solution Report
R0122 C&C Solution requirements supporting document
R0122 Solution requirements
R0122 Consolidated Impact Assessment Responses
R0122 Consolidated Consultation Responses
R0122 Legal Drafting for consultation
Company Name
-
Review status
Review required