Introduction of a new Meter Asset Condition Code

Date of latest update
Type
Change
ID
R0072
Priority
Urgent
No
Latest Update
19/09/2024 - Change Proposal R0072 has been rejected and raised to Ofgem to consider. Despite earlier acceptance, the Code Manager believes that the proposal is not relevant to the REC and cannot progress any further.
Summary
This change seeks to introduce a new Asset Condition Code where further investigation is required by a Distribution Network Operator, where is there suspected asbestos in the metal encased cut-out
Proposer
Clive Wicks
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
R0072 - Change Proposal Form
Company Name
Consumer
Review status
Review required

24/7 Emergency Metering Service

Date of latest update
Type
Change
ID
R0053
Change Category
Priority
Urgent
No
Latest Update
01/05/25 - Proposal withdrawn at proposers request.
Summary
This change has been raised to address the issue that Suppliers currently are not required to provide a 24/7 emergency metering service that enables a Consumer to speak to an agent and/or receive a visit from a field operative outside normal business hours when faced with power loss situation relating to a metering issue. This Change Proposal has been raised to assess and consider the options to address this issue.
Proposer
bryan.heap
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As an Energy Consumer, I want my metering fault to be identified and fixed as soon as possible, so that I am not left in a situation where I have no electricity for an extended period. I want to be able to contact the correct Party to fix my metering fault. I want my personal circumstances to be taken in to account when arranging for a fault to be fixed out of standard working hours.
  2. As a DNO, where there is a meter fault identified I want to be able to contact the Energy Supplier to rectify this, no matter what day or time this is identified, so that Consumers are not left without power for extended periods, during which time they may require ongoing help, support and communication. As an Energy Supplier, I want to provide my Customers with accurate and relevant Emergency contact information. As an Energy Supplier, I want to be able to respond to meter faults in a timely manner and not leave Consumers without power for an extended period.
  3. As a MEM, I want to be notified, in a timely manner, of faults that occur on Metering assets I am responsible for, so that I am able to rectify these without undue detriment being experienced by Consumers
Problem Statement
In situations where an Electricity Consumer experiences a loss of power, the DNOs who attend site to investigate and resolve the issues, are unable to do so when there is a meter issue, which is the responsibility of the Energy Supplier and it’s Appointed agents. When an issue occurs out of hours, or when an Energy Supplier does not have an out of hours metering service in operation, Consumers can be left without power for an extended period, this can create a safety or health concern, particularly for vulnerable Consumers or vulnerable members of their household.
Stages Selection
R0053 - Downloadable Change Proposal Form
R0053 - Change Proposal Plan v1.0 (pre-approval) 27/02/2023
R0053 - Initial Assessment Report v1.1 (Pre-Approval) 06.03.23
R0053 - Initial Assessment Report v2.0 (Approved) 07.03.2023
R0053 - Change Proposal Plan v2.0 (Approved) 07.03.2023
Company Name
Electricity North West Limited
Review status
Review required

Allowing REC accredited MEMs to de-energise and re-energise supply points independent of the Supplier

Date of latest update
Type
Change
ID
R0021
Change Category
Priority
Urgent
No
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
Currently only the Registered Supplier can instruct a Metering Equipment Manager (MEM) to work on their metering asset. There is no ability to request that a single MEM completes work on multiple properties that may have different Electricity Suppliers. This creates barriers to developing solutions for local authorities, private and social housing landlords who are refurbishing premises or to help any premise owner (whether domestic or non-domestic) install new equipment to facilitate Low & Zero Carbon Technology (LZCT) installation such as the retro-fit of Electric Vehicle Charging (EVC) Points to homes and business premises. This Change Proposal will introduce a new role for existing accredited MEMs that will enable them to accept instructions to undertake a limited set of activities at the request of the premise owners without the need to use the Registered Suppliers’ MEMs.
Proposer
Colette Baldwin
Change Plan

Solution Development

Completed

Start:

09 Dec 2021

Due:

03 Feb 2022

Completion:

19 Apr 2022

Party Impact Assessment Issued

Completed

Start:

03 Feb 2022

Due:

22 Apr 2022

Completion:

22 Apr 2022

Deadline for Alternative Change Proposal Submission

Completed

Start:

22 Apr 2022

Due:

27 May 2022

Completion:

27 May 2022

Preliminary Change Report Issued Interim

Completed

Start:

27 May 2022

Due:

27 May 2022

Completion:

27 May 2022

Consultation Issued

Completed

Start:

27 May 2022

Due:

12 Jul 2022

Completion:

12 Jul 2022

Final Change Report Issued

Completed

Start:

16 Aug 2022

Due:

26 Aug 2022

Completion:

26 Aug 2022

Responsible Committee Decision

Completed

Start:

26 Aug 2022

Due:

14 Sep 2022

Completion:

14 Sep 2022

Preliminary Change Report (Updated) Issued

Completed

Start:

12 Jul 2022

Due:

12 Jul 2022

Completion:

12 Jul 2022

Consultation closure (extended deadline)

Completed

Start:

12 Jul 2022

Due:

16 Aug 2022

Completion:

16 Aug 2022
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 30.06.2023_live
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
colette.baldwin
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a property owner or occupier I want to be to arrange for the installation of equipment for the use of the occupier, such as fitting an isolator, installing on-site generation equipment or electric vehicle charging points. I want the installer to use a Safe Isolator Provider (SIP) who is authorised to undertake the work at my instruction rather than arrange for this work to be completed through the premises’ Registered Suppliers.
  2. As a REC Accredited Metering Equipment Manager, I want to be able to work as a SIP and de-energise and re-energise a site on the instruction of the homeowner/landlord, so that equipment – such as an isolator, on-site generation or electric vehicle charging points can be fitted without the need to co-ordinate the work with the Registered Suppliers’ MEMs. As a Distribution Network Operator, I want to be assured that the work is only completed by a SIP that has the necessary skills and REC accreditation and has the appropriate permissions to de-energise and re-energise the supply and doesn’t introduce any additional risk to the Distribution Network.
  3. As the Registered Supplier, I want to know what steps the SIP who attends the site and finds the site in an unsafe situation to re-energise, will take so that my customer is not left off-supply unnecessarily. As the Registered Supplier, I want to be alerted if the SIP finds any evidence of meter tampering at the premises.
Proposed Solution Document
Document title
R0021 - Final Approved legal text
Archive
Off
Document title
R0021 - Proposed new Market Message v1.0
Archive
Off
Document title
R0021 - Draft Legal Text
Archive
Off
Document title
R0021 - Webinar 2 March 2023 - Draft Q & A Responses v0.3
Archive
Off
Problem Statement
It is difficult for landlords of local authority, social housing developments or private landlords of homes and businesses to co-ordinate the refurbishment of properties where they need the electricity supply to be de-energised to allow work being completed and the supply re-energised. Currently the landlord needs to liaise with the Electricity Supplier of each premise independently to arrange for the appointed MEM to attend and de-energise each supply point and then re-energise the site when the work is completed, as currently only the Registered Supplier’s appointed MEM or the DNO is permitted to undertake the work.
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0021 - Change Proposal Plan v2.0 (Approved)
R0021 - Party IA Consolidated Responses
R0021 - Initial Assessment Report v1.0 (Approved)
R0021 - FAQs following Impact Assessment
R0021 - Preliminary Change Report v2.0 (Approved)
NAPIT Survey Results
R0021 - Consultation Non-confidential Consolidated Responses
R0021 - Final Change Report (Post-Vote)
R0021 Authority Decision
Company Name
-
Review status
Review required