Addition of Data Items to the Third-Party Service Provider (Non-Switching) Category
Date of latest update
Type
Change
ID
C3-0116
Urgent
No
Latest Update
-
Summary
Two use cases for access have been applied for where the Code Manager has allocated it to the Third-Party Service Provider Non-Switching category. The first is a small energy consultancy providing bill management services to domestic only premises. The other is for organisations providing low carbon technology, renewable energy and generation installations who need to register equipment with Distribution Networks. The provision of the attached data items will allow organisations to support domestic and non-domestic Consumers in managing their energy use or investing in renewable generation and low carbon technologies.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Creation of a new category for property owner (excluding social housing) on the electricity Data Access Matrix
Date of latest update
Type
Change
ID
C3-0115
Urgent
No
Latest Update
-
Summary
Property owners (excluding social housing) require an understanding of the equipment installed in each of the properties they own. This will assist in portfolio management and Environmental, Social and Governance (ESG) Reporting including Net Zero targets. Derwent London is a specialist property regenerator and investor focussed on curating sustainable and low carbon properties mostly within Central London. It has strong Net Zero targets and ESG Reporting commitments which encompass all its managed (Derwent London is the bill payer) and un-managed (Derwent London is not the bill payer) properties. Where properties are un-managed, Derwent London requires metering equipment information to link with other data sources. This metering information provides the required information to feed into each reporting cycle. All un-managed properties are under Letters of Authority (LoA) to prove Consumer consent.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Creation of a new category of charities supporting Domestic Consumers on the electricity Data Access Matrix
Date of latest update
Type
Change
ID
C3-0114
Urgent
No
Latest Update
-
Summary
The Fuel Bank Foundation provides crisis support to households with a prepayment meter who are facing the prospect of living without heat, light, and power as they are unable to top up the meter. It works with a network of partners across the UK, but only a few core Fuel Bank staff will have access to this data. The Fuel Bank Foundation exclusively works with prepayment Consumers therefore information which may help determine a prepayment meter and confirm details of supply is requested. The Foundation only works with Consumers who have approached them so will rely on Consumer consent to access the data.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Data alignment of meter information through MHHS Migration
Date of latest update
Type
Issue
ID
I0240
Change Category
Change Path
Priority
Urgent
No
Latest Update
30/04/2026 - The Code Manager has now published the I0240 - Scenario Guidance Document V2.0 on the REC Portal. This is available on the I0240 Proposal Page and the Market-wide Half Hourly Settlement Hub.
Summary
This Issue looks to address that when Meter updates are made during a Market Wide Half-Hourly Settlement (MHHS) migration, whilst the Meter Technical Details (MTDs) will be shared between participants, there will be no update sent to the Registration Service as the Gaining Meter Operator Agent (MOA) will not know that they need to send a D0312 (for reverse migration) or IF005 (for forward migration) and the Losing MOA cannot send the message.
Impacted REC Documents
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0240 - Data Alignment of Meter Information Through MHHS Migration - Scenario Guidance Document V2.0 (30.04.2026)
Archive
Off
Problem Statement
During MHHS migration, key Market Messages from the Losing MOA, such as D0312, IF005, D0205, and D0139, are rejected by the Registration Service, preventing updates to meter details and Energisation status. This creates a risk of data misalignment, as the Gaining MOA may not be aware that updates occurred and therefore cannot resend them.
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0240 - Submission Form
I0240 - Change Report (Proposal Plan) V1.0 (08.07.2025) Approved
Company Name
-
Review status
Review required
Erroneous Switch Review: CSS Solution
Date of latest update
Type
Issue
ID
I0237
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/06/2026 On 25 June 2026, the REC Change Panel approved this extension to plan.
Summary
The current solution for Erroneous Switch (ES) resolution is failing some Consumers, there are gaps in the process and several areas that could be considered for improvement. It has been a number of years since the process has been reviewed end to end. Since then, Faster Switching has been introduced and MHHS is on the horizon.
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0237 Erroneous Switch Draft Guidance Document V0.2
Archive
Off
Problem Statement
ES obligations are a key Consumer-impacting process which facilitate the quick resolution of Consumer detriment as efficiently as possible and requires an end-to-end review.
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
vaishnsharma@deloitte.co.uk
Change proposal Form
I0237 - Change Report (Proposal plan) Approved 17.06.2025
I0237 Change Proposal Re Plan V2.0
I0237 Extension to Plan V1.0 Approved 25.06.2026
Company Name
-
Review status
Review required
Performance Assurance Methodology and Technique
Date of latest update
Type
Change
ID
C3-0113
Urgent
No
Latest Update
-
Summary
The Performance Assurance Methodology and Techniques (PAM&T) document has undergone an annual review. The updates are limited to housekeeping changes and this version has been approved by PAB for publication.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
Electricity Enquiry Services access to Housing Associations and organisations who support Consumers with the Radio Teleswitch (RTS) switch-off.
Date of latest update
Type
Change
ID
C3-0112
Urgent
No
Latest Update
-
Summary
This Change Proposal is to provision Electricity Enquiry Services access to Housing Associations and organisations who support Consumers with the Radio Teleswitch (RTS) switch-off. Housing Associations currently have approved access to the Enquiry Services and C3-00112 will provide additional data items to support RTS switch-off. An additional Category will be included in the Electricity DAM to enable access for organisations who support Consumers in replacing their meters in preparation for the close down of the service.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Theft Target Methodology v3.0
Date of latest update
Type
Change
ID
C3-0111
Urgent
No
Latest Update
-
Summary
In line with the Theft Detection Incentive Scheme, the Code Manager has reviewed the Theft Target Methodology, and made the following changes: • The Theft Detection Value has been updated to reflect information provided by Parties, in particular adjusting the TDV for the gas non-domestic segment to be double the previous value. • The Theft Detection Value has been adjusted using tbe Consumer Price Index (CPI) data provided by the ONS (an indicative figure has been provided as the final December figure is not yet available). • Theft targets for gas have been adjusted to reduce the figure for gas non-domestic thefts and increase the value for gas domestic thefts. • Theft Targets have been updated based on the latest available information on the split of smart/non-smart meters in the domestic sector. • The Attribution Methodology has been amended to include reference to derogation RECDER_40 in relation to DPI adjustments.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
Removal of Category Condition for TPI and TPIS Organisations from the Gas Data Access Matrix
Date of latest update
Type
Change
ID
C3-0110
Urgent
No
Latest Update
-
Summary
At REC go-live, the Gas Data Access Matrix (DAM) included a Category Condition for Third Party Intermediaries (TPI) and Third-Party Intermediary Service Providers (TPIS) which required these organisations to enter into a Confidentiality Agreement with the Central Data Services Provider (CDSP). Under the REC, once a TPI or TPIS undergoes its market entry requirements, it signs a REC Access Agreements which makes the requirement of a separate Confidentiality Agreement with the CDSP void. These agreements place restrictions on how organisations manage this data, including confidentiality where appropriate. TPISs access the data specifically to share it with TPIs, and therefore do not keep this data confidential. TPIS access agreements therefore include obligations for how organisations they provide the data to use it. This alteration of the Gas DAM removes this requirement in line with current REC processes.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Switching Service Desk access to EES
Date of latest update
Type
Change
ID
C3-0109
Urgent
No
Latest Update
-
Summary
As the Switching Operator, the CRS Provider (the DCC) is required to provide a Service Desk to facilitate the resolution of Switching Data queries (as set out in Schedule 26 - Switching Service Management). In order to operate their service as efficiently as possible, the Switching Service Desk aims to resolve as many service desk tickets as they can at point of contact. Tickets that need to be designated as second and/or third line tickets within the Service Desk (as defined in the SO Service Definition) are passed to the relevant Switching Data Service Provider and may take longer to resolve. The Service Switching Desk were given access to EES as part of R0071 DCC access to EES and GES, however it has been identified that the data items within this change do not effectively resolve the problem statement for that Change Proposal. Therefore, we have carried out an additional review.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required