SDEP Review Improvements (5) – multilateral Erroneous Switches
Date of latest update
Type
Change
ID
R0125
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/02/25 - The Change Proposal has been withdrawn at the proposers request. The requirements will be progressed under I0237.
Summary
Empty
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0125 - Change Proposal form (Downloadable version) 26.05.2023.pdf
CP 5 - multilateral Erroneous Switches
Company Name
-
Review status
Review required
SDEP Review Improvements (6) – SDEP User Guide and Obligations
Date of latest update
Type
Change
ID
R0126
Change Category
Change Path
Priority
Urgent
No
Latest Update
05/07/2024 - This Change Proposal has been withdrawn as the requirements will be covered via R0122 - SDEP Review Improvement (2) - Usability. This Change Proposal will be open for adoption for 10 Working Days, after which time can be fully withdrawn on the REC Portal. If you wish to adopt any of these Change Proposals, you can do so by emailing change.management@recmanager.co.uk by 23:59 19 July 2024.
Summary
Empty
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0126 - Change Proposal form (Downloadable version) 26.05.2023.pdf
CP 6 - SDEP User Guide and Obligations
Company Name
-
Review status
Review required
Annulment Definition
Date of latest update
Type
Change
ID
R0119
Change Category
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
Annulments are defined in the interpretations schedule as: Annulled means that a Registration has been annulled by the Losing Supplier pursuant to an Annulment Request. “Annulment” and similar expressions shall be interpreted accordingly. Annulment Request means the Registration Service Request from the Losing Supplier to terminate the progress of a Registration in accordance with Paragraph 10 of the Registration Services Schedule. The Registration Services Schedule does not define an annulment but sets out in para 10: A Losing Supplier must only submit an Annulment Request in respect of a Registration where the Losing Supplier is permitted to do so in accordance with its Energy Supply Licence. Unfortunately the Energy Supply Licence does not refer to annulments, making this term not clearly defined. REC Performance Assurance (RPA) have identified Parties using annulments when they should use other processes. The lack of a clear definition of what an annulment is could be a contributing factor to this.
Change Plan
Preliminary Change Report and Consultation Issued
Completed
Start:
17 May 2023Due:
31 May 2024Completion:
31 May 2024Final Change Report Issued
Completed
Start:
31 May 2024Due:
05 Jul 2024Completion:
05 Jul 2024Responsible Committee Decision
Not Started
Start:
05 Jul 2024Due:
16 Jul 2024Completion:
Authority Determination Requested
Not Started
Start:
16 Jul 2024Due:
17 Jul 2024Completion:
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Extract: Schedule 23 - Registration Services (R0119 Draft Legal Text) - Published at PCR 31.05.2024
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Document title
Schedule 23 - Registration Services (R0119 Draft Legal Text) - Published at PCR 31.05.2024
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Document title
Schedule 1 - Interpretations and Definitions (R0119 Draft Legal Text) - Published at PCR 31.05.2024
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Document title
Schedule 1 - Interpretations and Definitions - R0119 (updated draft amendments at FCR) 05.07.2024
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Document title
Schedule 23 - Registration Services - R0119 (updated draft amendments at FCR) 05.07.2024
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Document title
Schedule 23 - Registration Services - R0119 (updated draft amendments at FCR) (Extract) 05.07.2024
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Document title
Schedule 1 - Interpretations and Definitions - R0119 (Recommended for Authority Approval) 16.07.2024
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Document title
Schedule 23 - Registration Services - R0119 (Recommended for Authority approval) 16.07.2024
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Document title
Schedule 23 - Registration Services - R0119 (Recommended for Authority approval) (Extract) 16.07.2024.docx
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Problem Statement
Parties are using annulments when they should use other processes, in particular the objection process. The lack of a clear definition of what an annulment is could be a contributing factor to this.
Stages Selection
SME
SME Role
Lead Assurance Analyst
R0119 - Change Proposal Form 17.05.2023
R0119 - Change Proposal Plan V1.0 (Approved)
R0119 - Initial Assessment Report V1.0 (Approved)
R0119 - Preliminary Change Report V1.0 (Published for Consultation) 31.05.2024
R0119 - Consolidated Consultation Responses V1.0 (25.06.2024)
R0119 - Final Change Report V2.0 (Post-Vote) 16.07.2024
R0119 - Authority Decision (10.09.2024)
Company Name
REC Code Manager
Review status
Review required
Review of Schedule 12 and processes to manage access to data
Date of latest update
Type
Change
ID
R0118
Change Category
Change Path
Priority
Urgent
No
Latest Update
06/12/2023- This Change was implemented as part of the 6 December 2023 Extraordinary Release
Summary
Since REC go-live in September 2021, Enquiry Service Providers have operated the Enquiry Services processes as effectively as possible, however, overtime gaps have emerged and opportunities to improve have been identified. There have been an increasing number of access requests for market roles that are not reflected in Schedule 12 or the Data Access Matrix (DAM). As a result, it has become apparent there are restrictions on the access to data, and the granting of access to such users can be slow and time consuming. Given the market roles are too narrow at present, this will become increasingly problematic as they do not reflect market roles that could exist in 10 year’s time for example. There is a need to therefore limit ambiguity and reduce number of use cases where judgement is required. This CP will take forward the review of Schedule 12 and any identified changes.
Change Plan
Preliminary Change Report issued
Completed
Start:
12 May 2023Due:
08 Sep 2023Completion:
08 Sep 2023Consultation triggered
Completed
Start:
08 Sep 2023Due:
08 Sep 2023Completion:
08 Sep 2023Consultation close
Completed
Start:
08 Sep 2023Due:
22 Sep 2023Completion:
22 Sep 2023Final Change Report issued
Completed
Start:
22 Sep 2023Due:
06 Oct 2023Completion:
06 Oct 2023Responsible Committee decision
Completed
Start:
06 Oct 2023Due:
17 Oct 2023Completion:
17 Oct 2023Impacted REC Documents
Impacted REC Services
Status
Implementation Date
06 December 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0106 | Performance Assurance Report Catalogue V5.1 |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want Market Participants to have the appropriate data access so any issues affecting my energy account can be addressed easily.
- As a Consumer, I want Market Participants to have appropriate data access so that I can benefit from improved product and service offerings.
- As a Market Participant, I want the processes that grant data access to be simplified and adaptable so that valid data use cases are addressed quickly.
Proposed Solution Document
Document title
R0118 - Draft Legal Text at PCR 08.09.2023
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Off
Document title
R0118 - Draft Legal Text at FCR 06.10.2023
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Off
Problem Statement
Organisations with valid use cases for REC data access must raise a Change Proposal as they are not listed within Schedule 12 or the Data Access Matrix. This is a time-consuming process which delays the implementation of the required access and does not promote innovation, competition, and positive Consumer outcomes.
Stages Selection
R0118 - Change Proposal Form 12.05.2023
R0118 - Change Proposal Plan (Approved) 05.09.2023
R0118 - Initial Assessment Report (Approved) 05.09.2023
R0118 - Consolidated Consultation Responses_NON-CONFIDENTIAL 06.10.2023
R0118 - Preliminary Change Report v1.0 (Published for Consultation) 08.09.2023
R0118 - Final Change Report (Approved) 17.10.2023
Company Name
-
Review status
Review required
Frequency and content of CSS reports on switching via the DCC portal
Date of latest update
Type
Change
ID
R0115
Change Category
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
This change has been raised by Ofgem to make updates to CSS reports provided by the Switching Operator; for these be provided on a weekly basis and be designed in such a way that only genuine Switches between Suppliers are reported. At present the latter is not possible as all switches at MPID level are reported with no indication of switching flows.
Change Plan
Preliminary Change Report published
Completed
Start:
27 Apr 2023Due:
15 Dec 2023Completion:
15 Dec 2023Consultation issued
Completed
Start:
15 Dec 2023Due:
15 Dec 2023Completion:
15 Dec 2023Consultation close
Completed
Start:
15 Dec 2023Due:
19 Jan 2024Completion:
19 Jan 2024Final Change Report published
Completed
Start:
19 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Responsible Committee Decision
Completed
Start:
26 Jan 2024Due:
06 Feb 2024Completion:
06 Feb 2024Send to Authority for determination
In Progress
Start:
06 Feb 2024Due:
07 Feb 2024Completion:
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want Ofgem to effectively monitor the market to ensure the right policy decisions are made.
- As Ofgem, I need accurate and timely data to ensure that I can make informed decisions on any interventions in relation to market stability.
Proposed Solution Document
Document title
Attachment A_R0115 Solution Requirements Matrix v2.0
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Document title
Attachment B_R0115 Report Templates v1.0
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Document title
Switching Operator (SO) Service Definition_redline 15.12.2023
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Problem Statement
Without appropriate reporting, Ofgem cannot effectively monitor the level of Switching in the market in a timely and accurate manner. This hinders its ability to act and inform any policy interventions in relation to market stability.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
R0115 - Change Proposal Form
R0115 - Change Proposal Plan v2.0 (Approved) 05.12.2023
R0115 Initial Assessment Report v2.0 (Approved) 05.12.2023
R0115 - Preliminary Change Report v1.0 (Published for Consultation) 15.12.2023
R0115 - Consolidated Consultation Responses_Non Confidential (26.01.2024)
R0115 - Final Change Report v1.0 (Post-Vote) 06.02.2024
R0115 Authority Decision (23.04.2024)
Company Name
Ofgem
Review status
Review required
Data Specification updates and clarifications
Date of latest update
Type
Change
ID
R0113
Change Category
Change Path
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
It has been identified that gaps or misaligned references were transferred into the REC Data Specification at REC go-live. This Change Proposal seeks to fill these gaps and provide clarification for Parties. This will enable Parties to self-serve and reduce the risk of ambiguities in the current Data Specification resulting in incorrectly defined Market Messages. This change will update relevant legal text in the REC Data Specification to provide clarification and alignment from previous legacy documents to Parties. This will ensure existing Parties have a consistent understanding and new entrants are able to set up their systems appropriately.
Change Plan
PRELIMINARY CHANGE REPORT AND CONSULTATION ISSUED
Completed
Start:
20 Apr 2023Due:
24 May 2024Completion:
24 May 2024FINAL CHANGE REPORT ISSUED
Completed
Start:
24 May 2024Due:
24 Jul 2024Completion:
19 Jul 2024RESPONSIBLE COMMITTEE DECISION
Completed
Start:
24 Jul 2024Due:
31 Jul 2024Completion:
31 Jul 2024Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Market Participant, I need the Data Specification to be clear and correct to ensure my systems are set-up appropriately and Market Messages are correctly defined.
- As a Market Participant, I need to understand any changes to the Data Specification that may impact my business, so I can engage in the change process and plan any required changes to my systems and processes.
Proposed Solution Document
Document title
R0113 Legal Text at FCR (19.07.2024)
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Document title
R0113 - Legal Text Guide (17.05.2024)
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Document title
R0113 Webinar Recording
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Problem Statement
There is a risk that the current ambiguities in the Data Specification could make it challenging for Parties to follow the Data Specification and result in Market Messages being sent that do not correctly reflect the rules of the Data Specification. This may result in Market Message rejections, which may have impacts for Consumers and other Market Participants.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
R0113 - Change Proposal Plan V1.0 (Approved)
R0113 - Initial Assessment Report v1.0 (Approved)
R0113 - Preliminary Change Report v1.0 (Published for Consultation) 24.05.2024
R0113 - Consolidated Consultation Responses_NON-CONFIDENTIAL (19.07.2024)
R0113 - Final Change Report (Approved) 31.07.2024
Company Name
-
Review status
Review required
Aligning electricity and gas timescale requirements for sharing Meter Technical Detail information
Date of latest update
Type
Change
ID
R0109
Change Category
Change Path
Priority
Urgent
No
Latest Update
22/03/2024 - Withdrawn.
Summary
Empty
Impacted Consumers
Impacted REC Documents
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0109 - Change Proposal Form
Company Name
Utility Warehouse
Review status
Review required
Clarifying requirement for continuous billing following an Erroneous Switch
Date of latest update
Type
Change
ID
R0104
Urgent
No
Latest Update
04/10/2023 - Following the approval of R0138, this change has been withdrawn.
Summary
Schedule 30 (Resolution of Consumer Facing Switching and Billing Issues) includes requirements on Suppliers relating to the identification and resolution of Erroneous Switches. This includes a set of principles and outcomes that Supplier's must adhere to. One of the required outcomes of an Erroneous Switch is that the consumer is only billed once for the period of the Erroneous Switch, and that they are only billed by the Supplier they have a valid contract with. Paragraph 5.2 of the CFSB Schedule sets out that the Losing Supplier should accept responsibility for billing during the period of the Erroneous Switch. However, it is not explicitly clear that the Gaining Supplier should not bill the consumer for consumption during the period of the erroneous supply. This Change Proposal has been raised to review the wording of paragraph 5.2, or the resolution outcomes more generally, so there it is clear to Suppliers, and the REC PAB in their assurance activities, what the expectations are.
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0104 Change Proposal form (downloadable version) 02.04.2023
Company Name
-
Review status
Review required
Update to Error Handling Documents
Date of latest update
Type
Change
ID
R0100
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/02/2024 - Draft red-lining under review with impacted Parties. Awaiting feedback prior to Change progression.
Summary
There are duplications between the CSS Message Business Data Validation Rules document (a Category 2 document) and the CSS Error Processing guide (a Category 3 guidance document), which is resulting in confusion and complications within the error handling process. This Change Proposal has been raised to update the Business Data Validation Rules document, to capture the appropriate information that is removed from the CSS Error Processing guide and to ensure alignment with newly created knowledge articles
Impacted Consumers
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0100 - Change Proposal Form 16.03.2023
Company Name
-
Review status
Review required
CSS End User Obligations
Date of latest update
Type
Change
ID
R0099
Change Category
Change Path
Priority
Urgent
No
Latest Update
07/02/25 - This Change Proposal has been withdrawn at the request of the proposer, as it is being developed as part of I0180
Summary
There are multiple observed instances of CSS incidents that have been raised that cannot be resolved without proactive engagement from the end user. There are currently no direct obligations on CSS Users to engage with the incident resolution process, or to provide up to date contact details, which can result in the CSS System Operator struggling to resolve incidents in a timely manner. This results in CSS incidents remaining unresolved and results in a degradation of the effectiveness of the switching process. This Change Proposal has been raised to address this issue.
Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0099 Draft Legal Text v1.0 (20.03.2024)
Archive
Off
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
R0099 - Change Proposal Form 10.03.2023
Company Name
-
Review status
Review required