CSS Market Message Retry Strategy
Date of latest update
Type
Change
ID
R0081
Priority
Urgent
No
Latest Update
15/11/2023 - Change Proposal has been withdrawn. Market message success data for September 2023 was reviewed to ensure that a stable period was analysed which represented ‘normal’ conditions. Upon completion of the review, it has been concluded that the success of the current retry strategy has significantly improved since this change proposal was raised. The Code Manager will introduce cyclical reviews of performance to ensure this continues at the expected levels.
Summary
The prescriptive nature of the Market Message retry drafting is currently impeding on the CSS Service Provider’s ability to ensure all Market Messages are sent and received successfully between the CSS and the CSS User. This CP proposes a move to a principles-based obligation that allows for flexibility to ensure the CSS and CSS User are able to attempt retries but not have to follow specific timings or have a maximum number of retries.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0081 - Change Proposal Form
Proposed legal text submitted with the CP
Company Name
-
Review status
Review required
Addition of Previous MEM to the EES API
Date of latest update
Type
Change
ID
R0079
Change Category
Change Path
Priority
Urgent
No
Latest Update
14/05/2024 - As this Change Proposal is affected by the MHHS Code Freeze, the Proposer has withdrawn this CP and may reraise it post M10.
Summary
This change aims to add the previously appointed MEM as a data item viewable in the EES API
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
Addition of Previous MEM to the EES API.docx
Company Name
-
Review status
Review required
Resolution of EES API SearchAddress method discrepancies
Date of latest update
Type
Change
ID
R0077
Urgent
No
Latest Update
22/02/2023 - Change Proposal withdrawn with the Proposers agreement
Summary
This change aims to ensure that the returned data items have uniform labels irrespective of the API search that provides the data. This will ensure that the requestor does not have to anticipate potentially different data labels for the the same data items.
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0077 - Change Proposal Form
Company Name
-
Review status
Review required
DNOs notifying Suppliers about Crossed Meters
Date of latest update
Type
Change
ID
R0076
Priority
Urgent
No
Latest Update
28/05/2024 - R0076 has been withdrawn as the issue was addressed through R0121 - SDEP Review Improvements (1) - Process Types. The adoption window is closed.
Summary
The Change seeks to introduce a way for the DNOs to raise a crossed meter issue with the Supplier, in a way that directly feeds into the Supplier’s list of crossed meter issues. The supplier will be required to feed back progress to the DNO who has raised the issue with them, this should be defined as a process within the REC.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0076 - Change Proposal Form v1.0
Company Name
-
Review status
Review required
Enabling Software Product Qualification
Date of latest update
Type
Change
ID
R0075
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
26/03/2024 - Adoption window closed and change fully withdrawn.
Summary
This change proposes that specific software product sets should be allowed to complete qualification independently of any specific REC Party. The product set would then be subject to its own maintenance of qualification by following the REC Maintenance of Qualification processes. Any REC Party using that product set would then be able to ‘place reliance’ on this qualification as part of their own market entry and annual maintenance statements.
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
R0075 - Change Proposal Form
Company Name
-
Review status
Review required
Registration of Smart Export Guarantee (SEG) Sites
Date of latest update
Type
Change
ID
R0065
Priority
Urgent
No
Latest Update
23/10/23 - discussion with BSC. Issue 91 has been closed, so we are proposing to withdraw
Summary
The Smart Export Guarantee (SEG) is an obligation set by the Department for Business, Energy and Industrial Strategy (BEIS) for licensed electricity Suppliers to offer a tariff to small-scale low-carbon Generators and make payments directly for exported electricity. The SEG came into force on 1 January 2020 and introduced the need to register and settle Export Meter Point Administration Numbers (MPANs), in accordance with the Balancing and Settlement Code (BSC) arrangements, for generators with capacity up to 5 Megawatts (MW). There are a number of scenarios arising which question whether these existing processes established for the import market are fit for purpose for the export market and for the use of shared smart Meters. The REC should allow for registration of export at smaller scale generation (i.e. below 30kW) to ensure that the SEG scheme is workable and therefore the issue with MEM appointment for SEG sites needs to be investigated.
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0065 - Change Proposal Form
BSC Issue 91 Report
Company Name
-
Review status
Review required
Resolution of invalid CSS data by Data Owners
Date of latest update
Type
Change
ID
R0061
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
04 March 2024 - Change has been withdrawn following implementation of a solution outside of the REC Change Process. 10WD window to adopt change will close on 18 March 2024.
Summary
Data is sent via the Supplier or MEM to update MPRS, which is then sent to CSS. If the data is considered invalid at CSS, an error is returned to MPRS. MPRS is the conduit of data from the Suppliers & MEMs to CSS, and ERDAs are not responsible for the data, therefore only the supplier/MEM can correct the data. The incidents must be put on hold until the owner of the data corrects the issue, this is to prevent SLA breaches. SLAs does not apply to the Supplier/MEM explicitly, so the incidents remain in the DNOs/IDNOs queue with the need to chase every few days to prevent the incident being closed. The responsibility for the incidents should be on the data owners (Suppliers/MEMs).
Change Plan
Solution Analysis and Development
Completed
Start:
22 Aug 2022Due:
15 Aug 2023Completion:
15 Aug 2023Service Provider Impact Assessment Due
Completed
Start:
15 Aug 2023Due:
19 Oct 2023Completion:
19 Oct 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want data relating to my energy supply to be accurate, so that I can have a consistent and faultless switching experience. As a Consumer, I want any data issues related to my switch to be resolved quickly and by the party responsible, to ensure a fast and efficient switching experience.
- As a DNO, I want my service level requirements to be reflective of my data ownership responsibilities, so that data queries can be resolved more efficiently. As the CSS Service Desk provider, I want my tickets to be allocated to the most appropriate party able to resolve them.
Proposed Solution Document
Document title
R0061 Solution - Service Desk Guidance Article
Archive
Off
Problem Statement
DNO/iDNOs are obligated to resolve data mismatches identified by the CSS during the switch process. However, they are unable to do so in cases where the Supplier/MEM owns data required to resolve the mismatch. Tickets assigned to the DNO (via MPRS) are therefore not going to the party best placed to resolve them, resulting in DNOs chasing the incident resolution every few days to prevent them being closed incorrectly.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0061 - Change Proposal Form
R0061 - Initial Assessment Report v1.0 (Approved) - 18.07.2023
R0061 - Change Proposal Plan v1.0 (Approved) - 18.07.2023
R0061 Change Proposal Re-Plan (Approved) v1.0 - 19.10.23
Company Name
St Clements Services
Review status
Review required
REC Services Procurement Clarification
Date of latest update
Type
Change
ID
R0058
Priority
Urgent
No
Latest Update
04/10/2023 - Following the approval of R0138, this change has been withdrawn.
Summary
This change proposes amendments to Clause 5.3 of the Main Body, to clarify that all provision of REC Services to the REC Service Users (including the Centralised Registration Service is procured by, and from, the CRS Provider) and are procured from the REC Service Providers by RECCo.
Impacted REC Documents
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
R0058 - Change Proposal Form
Proposed legal text submitted with the CP
Company Name
-
Review status
Review required
Clarification of Supplier of Last Resort Obligations under the REC
Date of latest update
Type
Change
ID
R0057
Change Category
Change Path
Priority
Urgent
No
Latest Update
04/08/2023 - Change Proposal has been withdrawn as agreed with the Proposer. The Problem Statement was addressed through C3-0047 - Updates to PAB Procedures.
Summary
Within Schedule 19 – Market Exit and Supplier of Last Resort there is currently no consideration of circumstances where the Replacement Supplier is unable to fulfil its REC obligations in respect of Consumers transferred to them, due to them having little or no control over the processes of the failed supplier or it’s administrator. This change seeks to define when the Replacement Supplier is responsible for obligations relating to the Consumers gained through a Supplier of Last Resort (SoLR) Process.
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer when my Energy Supplier goes out of business and I am transferred to a Replacement Supplier, I want my supply transfer to be handled quickly and have confidence that my new Supplier has all the necessary data to set up my account and bill me correctly from the transfer date, and if the Replacement Supplier fails to provide the expected level of service they will be appropriately held accountable.
- As a Replacement Supplier, I want the limitations affecting my ability to meet my REC obligations to be understood by the REC Code Manager and the Performance Assurance Board, so that any breaches of obligations are considered fairly and any limitations are taken into consideration.
- As the Code Manager I want to apply appropriate and proportionate Performance Assurance Techniques, taking in to account the ability of a Replacement Supplier to meet their obligations under the REC.
Proposed Solution Document
Document title
R0057 Draft Legal Text
Archive
Off
Problem Statement
Currently, Replacement Suppliers are responsible for all obligations of the failed supplier from the date and time set out in the Last Resort Supply Direction, this includes a period of time prior to Consumer accounts transferring to the Replacement Supplier’s systems, limiting their ability to fulfil these obligations. This means that a Replacement Supplier may experience issues with the Performance Assurance obligations for which they are responsible, but do not have direct control over. Any breaches of obligations by a Replacement Supplier need to be considered fairly and any limitations the Replacement Supplier may face are taken into consideration.
Stages Selection
R0057 - Change Proposal Form
R0057 - Solution Options
R0057 - Consolidated Impact Assessment Responses
R0057 - Change Proposal Plan v1.0
R0057 - Initial Assessment Report v1.0 (Approved)
R0057 - Preliminary Change Report V1.0 (Approved)
Company Name
EDF
Review status
Review required
EES/GES Additional Service Request for Housing Associations to be added to the Data Access Matrix
Date of latest update
Type
Change
ID
R0056
Change Category
Change Path
Priority
Urgent
No
Latest Update
21/11/24 - Change Proposal withdrawn.
Summary
Housing Associations need to validate supply point information to ensure that they have the most up to date and accurate data against each property in their portfolio and also to complement their internal safety inspection processes. This change has been raised to enable Housing Associations to have access to data in EES and GES, to understand and confirm which of their properties contain live supply points, the meter locations, asset data and last inspection checks. This will also enable Housing Associations to update the industry where gas safety information is not accurate against their site data.
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
HA REC Requested Data Items.xlsx
Company Name
-
Review status
Review required