Non dual-fuel Gas PSR Consumer
Date of latest update
Type
Issue
ID
I0186
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/08/2025 - Update to Proposal Plan published. This will be presented to the REC Change Panel at their meeting on 02 September 2025.
Summary
Non dual-fuel Consumers who register upon the PSR, will have their PSR data flow across energy industry data flows to mean that all parties are aware of any PSR Needs Codes, allowing us all to provide equal access to our services and support. This will be achieved via the utilisation of existing processes and systems. Initially a pilot will take place for a minimum of 3 months between participating companies before extending this to the whole industry”.
Impacted REC Documents
Impacted REC Services
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Problem Statement
The majority of domestic customers in the UK are what are called in the industry ‘dual-fuel’ - this means that with two types of energy (electricity & gas) a domestic dwelling has a single supplier ie they pay their bill to one organisation. This ‘dual-fuel’ position has supported the industry improvements to Priority Services Register (PSR) data flows by allowing previous divides to be overstepped in terms of data flows between energy types. There is however a problem which this RECC request aims to resolve. That is, where a customer who has both fuel types, also has two suppliers and they want to register upon the PSR. This was always a ‘known’ gap shared with our regulator when the many improvements were implemented across the PSR and considered to be something that would be addressed at a later date. This ‘gap’ means that without the dual-fuel link, currently data flows do not complete across energy types via the supplier data flow triggers.
Stages Selection
Stages Selection
Change Proposal Form - Non dual-fuel Gas PSR Customer
I0186 - Change Report (Proposal Plan) V1.0 (Approved) 18.02.2025
Company Name
British Gas
Review status
Review required
Formalising the Submission of PPMIP Unallocated Transaction Report (UTR) Files
Date of latest update
Type
Change
ID
R0082
Change Category
Change Path
Priority
Urgent
No
Latest Update
09/04/2024 - Due to the MHHS impact on Service Providers, the technical code freeze and any MHHS impacts on the proposed solution, the Code Manager has reconsidered the priority of R0082 and believes that should be progressed following MHHS go-live. This Change Proposal has been withdrawn, and the Code Manager will consider raising a new change at the appropriate time following MHHS with consideration of the Codes Roadmap.
Summary
This CP seeks to address the following issues regarding the Unallocated Transaction Report (UTR) files provided by PPMIPs to the Code Manager each month: 1. There is no REC requirement for PPMIPs to submit a monthly file to the Code Manager 2. PPMIPs are currently submitting files in two different file formats 3. C&C is only able to load one of the two file formats The CP has been raised to introduce a requirement in the REC for PPMIPs to provide monthly Unallocated Transaction Report (UTR) files to the Code Manager in a single file format, set out in the REC Data Specification. With this format being one that can be loaded by C&C.
Change Plan
Solution analysis and development
Completed
Start:
28 Nov 2022Due:
12 Jan 2024Completion:
11 Jan 2024Service Provider Impact Assessment start date
Completed
Start:
12 Jan 2024Due:
15 Jan 2024Completion:
15 Jan 2024Service Provider Impact Assessment close
Completed
Start:
15 Jan 2024Due:
11 Mar 2024Completion:
11 Mar 2024Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a PPMIP, I want to have clear guidance on how and when I should submit my Unallocated Transaction Report files.
- As a Supplier, I want to receive accurate Unallocated Transactions in relation to prepayment meters that are not smart meters.
- As the Code Manager, I want visibility of the Unallocated Transaction Report.
- As the EES Provider, I want to be able to efficiently upload the Unallocated Transaction Reports.
Problem Statement
PPMIPs aren’t submitting UTR files in the same format, and one of these formats cannot be loaded by the EES Provider. There is also no obligation in the REC for these reports to be provided.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0082 - Change Proposal Form
R0082 - Change Proposal Plan (Approved) 17.10.2023
R0082 Initial Assessment Report (Approved) 17.10.2023
Company Name
REC Code Manager
Review status
Review required
Schedule 11 - Prepayment Arrangements 2.4
– Implemented on
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Schedule 11 - Prepayment Arrangements 2.3
– Implemented on
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Prepayment Credit Balance Transfer Process
Date of latest update
Type
Change
ID
R0037
Change Category
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
04/08/2026 - On 04 August 2026, the REC Change Panel approved this Proposal Plan.
Summary
This Change Proposal seeks to develop an agile, efficient, Consumer-centric solution for the transfer of credit balance as part of a smart prepayment Switch.
Change Plan
Initial Analysis
Completed
Start:
10 Mar 2022Due:
30 Jun 2022Completion:
Present updated Change Proposal Plan to Change Panel
Completed
Start:
30 Jun 2022Due:
19 Jul 2022Completion:
Solution Development Complete
Completed
Start:
30 Jan 2023Due:
29 Feb 2024Completion:
29 Feb 2024Present Updated Change Proposal Plan to Change Panel
Completed
Start:
19 Jul 2022Due:
08 Nov 2022Completion:
Present Updated Plan to Change Panel
Completed
Start:
08 Nov 2022Due:
17 Jan 2023Completion:
17 Jan 2023Service Provider Impact Assessment
Completed
Start:
17 Jan 2023Due:
30 Jan 2023Completion:
30 Jan 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0037 - Draft Legal Text v1.0
Archive
Off
Document title
R0037 - Solution Document v2.0
Archive
Off
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
R0037 - CP Form (Downloadable version)
R0037 Consolidated Party IA Responses PUBLIC v1.0
R0037 - Change Proposal Plan V6.0 (Approved) 05.03.24
R0037 - Initial Assessment Report v1.0 (Approved) 06.04.22
R0037 Consolidated RFI Responses PUBLIC v1.0
R0037 Change Report (Proposal Plan) Approved
Company Name
Utilita Energy Limited
Review status
Review required
Prepayment Unallocatable Transactions
Date of latest update
Type
Change
ID
R0023
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Preliminary Change Report Issued
Completed
Start:
15 Dec 2021Due:
04 Mar 2022Completion:
04 Mar 2022Responsible Committee Decision
Completed
Start:
08 Apr 2022Due:
19 Apr 2022Completion:
19 Apr 2022Consultation Period Start
Completed
Start:
19 Apr 2022Due:
22 Apr 2022Completion:
22 Apr 2022Consultation Period End
Completed
Start:
22 Apr 2022Due:
16 May 2022Completion:
16 May 2022Final Change Report Issued
Completed
Start:
16 May 2022Due:
27 May 2022Completion:
27 May 2022Responsible Committee Decision
Completed
Start:
27 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Appeal Window Closure
Completed
Start:
07 Jun 2022Due:
22 Jun 2022Completion:
22 Jun 2022Legal Review / Preliminary Change Report Revision
Completed
Start:
04 Mar 2022Due:
15 Mar 2022Completion:
15 Mar 2022Revised Preliminary Change Report Issued
Completed
Start:
15 Mar 2022Due:
08 Apr 2022Completion:
08 Apr 2022Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a PPMIP, I want to receive accurate market share data to allow me to complete the Unallocatable Prepayment Allocation Run in a timely manner.
- As an Energy Supplier, I want the calculation of Unallocatable Transactions to be carried out accurately and efficiently so that I receive payments allocated to my organisation.
Proposed Solution Document
Document title
R0023 Legal Text changes (tracked changes)
Archive
Off
Document title
EMAR Change Set
Archive
Off
Problem Statement
The process for the allocation and payment of Unallocatable Transactions, set out in the Prepayment Arrangements Schedule, does not currently take into account Energy Suppliers that have exited the market or that do not have a contract with the PPMIP. This prevents the PPMIP from being able to release payments to Energy Suppliers, as the process doesn’t allow for all funds to be accounted for in the calculation.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
Change Proposal Plan v1.0 (Approved)
R0023 - Preliminary Change Report v3.0 (Approved)
R0023 - Initial Assessment Report v1.0 (Approved)
R0023 - Final Change Report v1.0
Company Name
-
Review status
Review required