Reconciliation of Unallocatable Transactions Review
Date of latest update
Type
Change
ID
R0223
Change Category
Change Path
Priority
Urgent
No
Latest Update
22/09/25 - This Change Proposal has been implemented as part of the MHHS M8 22 September 2025 REC Release.
Summary
The process for Reconciliation of Unallocatable Transactions is set out in Section 10 of Schedule 11. During the most recent reconciliation delivery (the gas process from July 2024) several areas of improvement were identified, critically a lack of clarity regarding historic Supplier Licences and how to include or exclude them from the calculations. The Code Manager believes that this lack of clarity and past precedent would lead to material impact on one or more Party.
Change Plan
Findings from Information Request were presented at Change Issues Group
Completed
Start:
Due:
Completion:
06 Feb 2025Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
MHHS Programme Milestone M8 (Code changes delivered)
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- A review of the process with specific regard to: - Clarity within the process regarding historic Supplier Licences - Alignment between fuels - Re-introducing an independent audit.
Proposed Solution Document
Document title
Schedule 11 - Prepayment Arrangements (I0223 - Party Impact Assessment) 05.06.2025
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Document title
Extract - Schedule 11 - Prepayment Arrangements (I0223 - Party Impact Assessment) 05.06.2025
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Document title
Schedule 11 - Prepayment Arrangements (R0223 - Consultation) 24.07.2025
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Document title
Extract - Schedule 11 - Prepayment Arrangements (R0223 - Consultation) 24.07.2025
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Document title
Schedule 11 - Prepayment Arrangements (R0223 - Final Recommendation) 18.08.2025
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Document title
Extract - Schedule 11 - Prepayment Arrangements (R0223 - Final Recommendation) 18.08.2025
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Problem Statement
During the most recent reconciliation delivery (the gas process from July 2024) several areas of improvement were identified, critically a lack of clarity regarding historic Supplier Licences and how to include or exclude them from the calculations.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0223 - Submission Form
I0223 - Information Request Responses
I0223 - Change Report (Proposal Plan) V2.0 (Approved) 20.05.2025
I0223 - Proposal Plan Update V1.0 (Approved) 20.05.2025
I0223 - Change Report (Impact Assessment) V1.0 (06.06.2025)
I0223 - Party Impact Assessment Consolidated Responses V1.0 (11.07.2025)
R0223 - Change Report (For Consultation) V1.0 (24.07.2025)
R0223 - Change Report (Final Recommendation) V2.0 (Approved) 02.09.2025
Company Name
-
Review status
Review required
Housekeeping Change for R0206
Date of latest update
Type
Change
ID
R0220
Change Path
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
This is a Housekeeping Change Proposal subject to the Housekeeping Change Proposal process, rather than the standard Change Process. The nature of the change is that it makes non-material changes to the REC Products to correct typographical, grammatical or consistency errors, and provides an opportunity to introduce necessary clarifications. This change proposal is looking to fix an error identified with R0206 Cross code change to align with BSC CP1598. BSC CP1598 was raised to add six scenario variants to four Market Messages that have been identified as missing. The REC Energy Market Data Specification contains a number of Market Message scenario variants used in BSC processes. This REC Change Proposal has been raised to align with CP1598 and ensure these scenario variants are added to the REC Data Specification. The legal text for R0206 approved at Change Panel on 15 October 2024, had a change to one of the scenario variants (SV00474) that was not clear as it was not red lined. The change was to the owner of the scenario variant from the Retail Energy Code Company (RECCo) to the Balancing and Settlement Code Company (BSCCo). The red lining for SVcccc was also incorrect as it deleted RECCo as the owner when in fact it is a new scenario variant so no previous owner. The owner as BSCCo that was approved, is correct.
Impacted Consumers
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R220_R0206 HK Solution Document v1.0.pdf
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Stages Selection
R0220 - Housekeeping Change Report
Company Name
-
Review status
Review required
Proposal to Enable Broader Use of Retail Energy Location (REL) Data for Non-Switching Applications
Date of latest update
Type
Issue
ID
I0218
Change Category
Change Path
Priority
Urgent
No
Latest Update
04/08/2026 - On 04 August 2026, the REC Change Panel approved the extension to plan for I0218. Service Provider Impact Assessments are in progress.
Summary
The problem being addressed is the current restriction within the Retail Energy Code (REC) that limits the use of Retail Energy Location (REL) data solely to switching purposes. This restriction prevents the full utilisation of REL data, which could be valuable for a broader range of operational, regulatory, and industry applications. Key Issues: - Currently, REL data, enriched with Unique Property Reference Numbers (UPRNs), is available via the Electricity and Gas Enquiry Services. However, Schedule 29 (Address Management) of the REC restricts its use to switching purposes only, preventing its use in other important industry initiatives. - Various industry stakeholders, including REC and non-REC data requestors as well as Ofgem (the regulator), have expressed a strong interest in utilising REL data for non-switching purposes. The restriction is seen as a limitation, especially for initiatives that require accurate property data to support wider operational and regulatory functions. - By restricting the use of REL data to switching, stakeholders are unable to fully leverage it for improving operational efficiency, regulatory compliance, and overall service delivery. Lifting this restriction would enable the wider use of REL data, allowing stakeholders to benefit from its full potential across various non-switching applications.
Change Plan
Proposal plan approved at Change Panel
Completed
Start:
Due:
Completion:
21 Jan 2025Extension to Proposal Plan approved by REC Change Panel
Completed
Start:
Due:
Completion:
06 May 2025Impacted Consumers
Impacted REC Documents
Impacted REC Services
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- RECCo would acquire a AddressBase Core license from Ordinance Survey and the REC would be updated to allow parties to take full advantage of this data. In order for parties to use the REL data, they would need to acquire an AddressBase Premium license from Ordinance Survey or other relevant license.
Problem Statement
Retail Energy Location (REL) data currently is not permitted for uses such as improving customer service and streamlining internal processes. This means that stakeholders, such as Ofgem and data requestors, have been unable to benefit from this data and Consumers are therefore unable to benefit from the full potential use of their data.
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
Issue proposal form
I0218 - Change Report (Proposal Plan) V2.0 (07.05.2025)
I0218 - Extension to Plan V1.0 (06.05.2025) (Approved)
I0218 - Update to Plan V2.0 (09.09.2025) (Approved)
I0218 - Update to Plan V3.0 (18.11.2025) Approved
I0218 Extension to Plan V1.0 Pre-Approval
I0218 - Extension to Plan V2.0 (04.08.2026) Approved
Company Name
RECCo
Review status
Review required
Schedule 30 Switch Meter Reading Problems - Rejections and Timings
Date of latest update
Type
Change
ID
R0215
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
The Switch Meter Reading Problems processes do not appropriately describe the use of rejections. This inhibits Parties from operating the process as intended and may cause unnecessary delay to the production of an accurate and agreed Switching Meter Reading. Additionally, the Performance Assurance Reporting Catalogue (PARC) is missing key data items to allow Performance Assurance to more accurately assure Party performance against Risk Drivers 5.6 and 5.8. Rejection reasons do not appear to be being reviewed, nor are they understood to be end statuses for the process.
Status
Implementation Date
07 November 2025
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0215 Schedule 30 v0.1
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Document title
I0215 Schedule 30 v0.1 - pre MHHS version
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Document title
I0215 Schedule 30 v0.1 - post MHHS version
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Problem Statement
Suppliers may interact with the Missing Switch Read process in a way that is operationally standard for them, but not reflected in the Code. This means that the D0300 or SAR may either be escalated unnecessarily (including Performance Assurance checks), or may not be responded to, whilst still resolving the overall issue.
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
RECRIG_24_0308 - Meeting Notes.pdf
Change Issue Proposal Form
RECRIG_24_0614 - Meeting Notes.pdf
I0215 Change Report (Plan) (Approved) V1.0 17.12.24
I0215 Rebaselined Plan v1.0 Approved 25.03.25
I0215 Consolidated Impact Assessment Responses v1.0
R0215 Change Report (For Consultation) V1.0
R0215 Consolidated Consultation Responses v1.0
R0215 Change Report (Final Recommendation) V1.0 Approved 17.06.25
Company Name
-
Review status
Review required
Multiple Switch Requests Increasing Objection Rate
Date of latest update
Type
Issue
ID
I0214
Change Category
Change Path
Priority
Urgent
No
Latest Update
20/05/2025 - the Code Manager has withdrawn this Issue, as there are no adequate solution options and minimal Consumer detriment. The adoption window has closed.
Summary
REC Parties have told the Code Manager that they are seeing multiple registrations attempts (10 plus attempts on consecutive days in some instances) on individual MPxNs. They are concerned about Consumer detriment as those trying to switch are not getting time to review objection related communications from their current Supplier to allow them to act and resolve the issue. This was initially presented as a non-domestic issue, but initial Code Manager investigations have also highlighted potential concern around proposed domestic transfers as well. There is also a risk of Party Performance impacts with initial analysis flagging potential impacts on Performance Assurance Risk Drivers, 8.9, 8.10 & 8.11.
Change Plan
Presented at Change Issues Group
Completed
Start:
Due:
Completion:
06 Mar 2025Impacted Consumers
Impacted REC Documents
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Problem Statement
Non-Domestic Consumers are having their Switch experience affected by multiple Objection attempts following a single initial attempt to register for their supply by a prospective gaining Supplier. This results in Consumer detriment, as multiple Objections result in repeated rounds of communications to the Supplier. This results from automated Registration systems employed by Non-Domestic Suppliers.
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
maxime.van-eyseren@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
Change Issue Proposal Form
I0214 Change Report (Plan) (Approved) V1.0 17.12.24
I0214 Rebaselined Plan v1.0 Approved 28.03.25
Company Name
Code Manager
Review status
Review required
Introducing Third Party Intermediary (energy broker) assurance and accreditation (Alternate)
Date of latest update
Type
Change
ID
R0137A
Change Category
Urgent
No
Latest Update
16/05/2025 - the Authority have published their decision to reject R0137 and R0137A.
Summary
This change seeks to expand the obligation for Energy Suppliers to only work with TPIs who are adhering to principles as set out in the REC TPI Code of Practice to all Non-Domestic Consumers. It also looks to reduce the burden on Energy Suppliers having to perform their own audits by introducing a REC Services Accreditation Scheme and allowing companies to qualify as an Industry-Recognised Accreditation Body.
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Legal Text R0137A Consultation
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Document title
Legal Text for R0137A - Final
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Problem Statement
Non-Domestic Consumers have more limited protections than Domestic and Microbusiness Consumers in the energy market, and so may not always experience best practice from all parties they interact with. The aim is to expand these protections while limiting the audit burdens on Suppliers and TPIs.
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
R0137A Change Proposal Form
Authority decision on REC modification proposal R0137 and R0137A
Company Name
REC Code Manager
Review status
Review required
Creation of a Mechanism to Allow Third Parties to Report Objection Activity
Date of latest update
Type
Issue
ID
I0213
Change Category
Change Path
Priority
Urgent
No
Latest Update
15/07/2025 - The Code Manager has rejected Issue I0213. This Issue has been deemed out of scope of the REC and has been rejected following a legal review. This decision was ratified by the REC Change Panel at their meeting on 15 July 2025.
Summary
Presently only industry parties can raise the matter of non-compliant or unwarranted objections activity that a supplier may be participating in. This Issues has been raised to request RECCo to consider accepting notice and evidence (that can be acted upon) from qualifying 'non industry' parties, from third party consultants and brokers.
Change Plan
Proposal Plan Approved at REC Change Panel
Completed
Start:
Due:
Completion:
06 May 2025Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- I0213 has been raised with a suggestion that the Code Manager should consider accepting notice and evidence from qualifying non-industry Parties, including Third Party consultants and brokers (Third Party Intermediaries (TPIs)). A possible solution for this may include a new submission page, or form, on the REC Portal, that would allow Third Parties to submit evidence of non-compliant Objection activity.
Problem Statement
There is currently not a method for Third Parties, who may be involved in the Switching process, to report non-compliant Objection activity. Non-Compliant Objection activity can result in time consuming procedures for Consumers, creating unnecessary engagement with Energy Suppliers, and may result in a financial burden.
Stages Selection
Stages Selection
I0213 - Change Proposal Form
I0213 - Change Report (Proposal Plan) 25.04.2025 (Approved)
I0213 - Solution Development Report (for Party impact assessment) V1.0 (16.05.2025)
I0213 Consolidated Impact Assessment Responses V1.0 (Non-Confidential) 07.07.2025
Company Name
Energy Consultants Association
Review status
Review required
Protecting Crimestoppers and their Contacts
Date of latest update
Type
Change
ID
R0212
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
This proposal seeks to clarify how the information passed on to suppliers, DNOs and Transporters can be used and shared. The aim of which is to protect the charity's reputation, an anonymity guarantee and the welfare of those who contact Crimestoppers/Stay Energy Safe.
Change Plan
Change Plan at Change Panel
Protecting Crimestoppers and their Contacts > Change Plan
Start:
16 Sep 2024Due:
21 Jan 2025Completion:
21 Jan 2025Status
Implementation Date
07 November 2025
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
Protecting Crimestoppers and their Contacts
I0212 - Change Report - Proposal Plan (Approved 21/01/2025)
I0212 Change Report (Extension Plan) Approved
R0212 - Draft Legal Text - 7 May 2025
R0212 Change Report (Consultation)
R0212 Consolidated Consultation Responses
R0212 Change Report (Final Recommendation) Post-vote
Company Name
-
Review status
Review required
November 2024 House Keeping Change
Date of latest update
Type
Change
ID
R0211
Change Path
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
The Code Manager has identified a number of typographical and formatting errors, as well as opportunities to provide clarity, improve consistency and accuracy across the REC Services and products. These changes have been assessed as meeting the criteria to be progressed via a Housekeeping Change Proposal.
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0211 Housekeeping Legal text
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Problem Statement
This is a Housekeeping Change Proposal subject to the Housekeeping Change Proposal process, rather than the standard change process. The nature of the change is that it makes non-material changes to the REC Products to correct typographical and consistency errors. It also provides an opportunity to introduce necessary clarifications.
Stages Selection
Smart Meter Installer - Micro-Business Customer Survey HK Change (3).xlsx
Smart Meter Installer - Domestic Customer Survey HK Change
GES Supply Point Switching API Technical Specification
R0211 - Housekeeping Change Report (Approved) v2.0 (15.10.2024)
Company Name
-
Review status
Review required
Implementation of Market-wide Half Hourly Settlement (MHHS) Arrangements
Date of latest update
Type
Change
ID
R0209
Change Category
Urgent
No
Latest Update
22/09/25 - This Change Proposal has been implemented as part of the MHHS M8 22 September 2025 REC Release.
Summary
This Authority Change Proposal was raised by Ofgem pursuant to the Electricity Settlement Reform SCR. It will ensure that the appropriate obligations, processes and provisions for the new MHHS arrangements, which have been developed and consulted on as part of the MHHS Programme, are introduced into the REC.
Change Plan
Proposal Plan approved
Completed
Start:
05 Sep 2024Due:
17 Sep 2024Completion:
17 Sep 2024Consultation published
Completed
Start:
17 Sep 2024Due:
18 Sep 2024Completion:
18 Sep 2024Consultation closed
In Progress
Start:
18 Sep 2024Due:
09 Oct 2024Completion:
Final Recommendation Vote
Not Started
Start:
09 Oct 2024Due:
05 Nov 2024Completion:
Issued for Authority Determination
Not Started
Start:
05 Nov 2024Due:
07 Nov 2024Completion:
Status
Implementation Date
MHHS Programme Milestone M8 (Code changes delivered)
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
EMDS HTML vMHHS 1.2
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Document title
I0241 MHHS Incremental Changes for go live
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Document title
R0209 - Solution Development Report 24.10.2024
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Document title
R0209 - Legal Text 24.10.2024
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Document title
R0209 - Solution Development Report 10.09.24
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Document title
R0209 - Legal Text 100924
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Document title
Finalisation of code artefacts - MHHS programme
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Problem Statement
Changes are required to the REC, to ensure that the appropriate obligations, processes and provisions are defined within the REC at MHHS go-live, to enable the successful transition to the enduring governance and operational arrangements developed as part of the MHHS Programme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
R0209 - Downloadable Submission Form
Authority Led SCR REC Change Proposal on the MHHS arrangements - letter to REC Panel Chair.pdf
R0209 Change Report (Consultation) v2.0 18.09.2024.pdf
R0209 Consolidated Consultation Responses v1.0 24.10.2024
R0209 Change Report (Post-Vote) v2.0 05.11.2024
R0209 Implementation of MHHS Arrangements approval letter 26112024
Company Name
-
Review status
Review required