Introduction of End of Gate Closure notifications
Date of latest update
Type
Change
ID
R0169
Change Category
Change Path
Priority
Urgent
No
Latest Update
15/09/2025 - following discussions at the August Change Issues Group, the Proposer has decided to withdraw R0169. The adoption window is closed.
Summary
This change seeks to introduce additional functionality within the CSS, to allow CSS users to be notified (by CSS) that the CSS has completed the processing of gate closure messages (i.e. sending of securedActive and securedInactive messages). CSS Users in receipt of this End-of-Gate-Closure (EoGC) notification are then able to commence any applicable downstream processing. It is recognised that an EoGC notification is of value to specific parties which have post-gate closure obligations, however the availability of an EoGC notification is to be made available for all CSS users.
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Problem Statement
The completion of a gate closure event is not reported to CSS Users (at the time), and CSS Users which require to complete downstream processing must assume when the gate closure event has completed in order to initiate any downstream processing they require to complete.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
Requirements for End of GC messages
R0169 - Introduction of End of Gate Closure Notifications (Change Proposal Form)
R0169 Change Report (Proposal Plan) V1.0 (Approved) 18.02.2025
Company Name
-
Review status
Review required
Clarify & Strengthen CRS Providers Requirements
Date of latest update
Type
Change
ID
R0168
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented on 28 February 2025.
Summary
The RECCo MSI review focused on the analysis and assessment of; Code compliance, performance, impacts and insights from lessons learned feedback from impacted stakeholders. These assessments thematically articulated changes and improvements identified to assure industry market participants that clear and appropriate action is, and will be, taken to prevent, detect and mitigate the risks and impacts of another event, and prepare for the right response to any future incidents. This Issue has been raised to address learnings from the P1 switching incident in July 2023.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
28 February 2025
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- Root Cause Communication: That the DCC, in its role as Switching Operator, delivers, clear, accurate, timely information on the incident root cause, as soon as possible, once it has obtained a reasonable understanding. Both to offset the risks of uncertainty and limited information introduce, ensuring Switching parties (like Supplier, TPIs and Networks) have the right information to enable meaningful engagement, assist their end-consumers, and all impacted Market Participants can more proactively manage the incident impacts, including making appropriate plans in response to the incident and its resolution. Switching Operator's End-Consumer Communication: Introduce a requirement for the DCC, in its role as the Switching Operator, to provide end-consumer appropriate information for REC Parties and Non-REC Parties use to determine communication and action for their Consumers.
- Switching Operator, Switching Incident Impact Assessment: This change should clarify the existing Switching Operator’s broader obligation to assess an incidents impact on the wider Switching Arrangements (set out in REC Schedule 26, Switching Service Management Schedule (SSMS), section 1.7, or Major Switching Incidents starting at section 2.9), to ensure the Switching Operator facilitates the most effective, efficient (time, cost, resource) overall Switching industry solution is promoted and implemented. Incident Wider Switching Impact Assessment: Clarify that if a Major Switching Incident is not going to be resolved within defined Service levels (4 hours), then the DCC in its role as Switching Operator should determine the impact on compliance with the REC end-to-end Switching Arrangements, and work with Ofgem, and the Code Administrators for BSC, UNC and DCUSA, and RECCo, to identify the cross code impacts/impacts on other Codes when managing an incident and developing an appropriate solution for industry, with least negative impact to end-consumers.
- Refresh and testing of Switching Operator’s (SO) incident related policies, processes, and procedures, to ensure they remain fit for purpose.
- Refresh and testing of Switching Operator’s (SO) incident related policies, processes, and procedures, to ensure they remain fit for purpose.
Proposed Solution Document
Document title
I0168 Switching Operator MSI Best Practice Document - for RFI and Industry Comments (02.08.2024)
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Document title
Central Switching Service (CSS) Service Definition (R0168 - Red-lining) 05.12.2024
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Document title
Switching Operator (SO) Service Definition (R0168 - Red-lining) 05.12.2024
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Document title
Schedule 26 - Switching Service Management Schedule (R0168 - Red-lining) 05.12.2024
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Document title
R0168 Draft Switching Operator Best Practice Document (V1.0 for Industry Consultation) 05.12.2024 (Word Version)
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Document title
R0168 Draft Switching Operator Best Practice Document (V1.0 for Industry Consultation) 05.12.2024 (PDF Version)
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Document title
R0168 - Change Report (for Consultation) 12.12.2024
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Document title
Schedule 26 - Switching Service Management Schedule (R0168 - Red-lining) 28.01.2025
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Document title
Central Switching Service (CSS) Service Definition (R0168 - Red-lining) 28.01.2025
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Document title
Switching Operator (SO) Service Definition (R0168 - Red-lining) 28.01.2025
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Document title
Major Switching Incident: Switching Operator Best Practice Document V0.2
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Document title
Major Switching Incident: Switching Operator Best Practice Evaluation Form V1.0
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Problem Statement
On 6th July 2023, a Major Switching Incident occurred with the Central Switching Service ((CSS) operated by the Switching Operator and CSS Service Provider, the Smart Data Communication Company (DCC)). It prevented the successful completion of that day’s planned electricity and gas, supply switches and new registrations. The CSS was stabilised post-incident and any new requests submitted after 9 a.m., 6th July were processed successfully. Through the collective action of the Switching Operator and industry parties, the CSS sent the missing industry messages to give effect to the intended switches and new registrations during the period of the 2nd to the 8th of August 2023. Priority 1 (P1) Major Switching Incidents of this nature are required to be resolved within 4 hours; however, DCC reported it took 1,605.6 hours in this instance. This incident had significant impacts on multiple industry parties and end consumers, demonstrating a clear need for improvement in the arrangements managing switching services and response to major incidents. The Retail Energy Code Company ((RECCo) with the assistance of its Code Manager) completed an end-to-end incident review; to identify the root cause, consider the efficiency and effectiveness of the incident management response, assess the improvements required, and identify appropriate actions for risk mitigation. With the overarching objective that by delivering the identified review recommendations, these actions should limit the possibility, or minimise the impact of, any future major switch incidents.
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0168 - Issue Form
I0168 Switching Operator MSI Best Practice Document - for RFI and Industry Comments (02.08.2024)
I0168 - Change Report (Change Plan) (Approved) 17.09.2024
I0168 - Update to Proposal Plan (Approved 30.10.2024)
R0168 - Consolidated Consultation Responses (Non-Confidential) 20.01.2025
R0168 - Change Report (Final Reccomendation) 04.02.2025 (Approved) V2.0
Company Name
-
Review status
Review required
Change Process Improvements following Code Manager review
Date of latest update
Type
Change
ID
R0167
Change Category
Change Path
Priority
Urgent
No
Latest Update
19/07/24 - This change was implemented on the 19 July 2024.
Summary
This Change Proposal has been raised to make the required changes to Schedule1 and Schedule 5, to enable process enhancements to be made to support Change Process Improvements project.
Change Plan
Preliminary Change Reports Published
Completed
Start:
25 Apr 2024Due:
17 May 2024Completion:
17 May 2024Consultation Published
Completed
Start:
17 May 2024Due:
17 May 2024Completion:
17 May 2024Final Change Report Published
Completed
Start:
17 May 2024Due:
07 Jun 2024Completion:
25 Jun 2024Responsible Committee Decison
Completed
Start:
07 Jun 2024Due:
18 Jun 2024Completion:
02 Jul 2024Status
Implementation Date
19 July 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0001 | Amendment to DCC Service Flag (DI51130) Data Item |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want REC issues and changes that impact Consumers to be developed with Parties and Market Participants input, with minimal delay or hassle, so that I can benefit from positive Consumer outcomes at the earliest opportunity.
- As a REC Party or Market Participant, I want to participate effectively and efficiently in the REC Change Process including the development and progression of industry issues, to shape and develop solutions.
Proposed Solution Document
Document title
R0167 - Final Legal Text
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Problem Statement
Feedback gathered has highlighted issues with the current process including speed of the process, engagement, and inefficiencies. Amendments are required to Schedule 1 and Schedule 5, that will support the provision of a suite of enhancements to the Change Process.
Stages Selection
Change Proposal Form
R0167 - Change Proposal Plan (Approved)
R0167 - Initial Assessment Report (Approved)
R0167 - Preliminary Change Report v1.1 (Published for Consultation)
R0167 Consolidated Consultation Responses
R0167 Final Change Report v1.0 (Post Vote)
Company Name
-
Review status
Review required
Removal of the Green Deal Panel
Date of latest update
Type
Change
ID
R0166
Change Category
Change Path
Priority
Urgent
No
Latest Update
23/08/2024 - This change was successfully implemented as part of the August 2024 Extraordinary REC Release on 23 August 2024.
Summary
This Change Proposal seeks to remove the Green Deal Panel Terms of Reference from the REC Baseline Statement and product set, and to amend the Change Panel Terms of Reference to incorporate consideration of Green Deal business.
Change Plan
Preliminary Change Report Published
Completed
Start:
22 Apr 2024Due:
09 May 2024Completion:
09 May 2024Consultation Issued
Completed
Start:
09 May 2024Due:
09 May 2024Completion:
09 May 2024Final Change Report Issued
Completed
Start:
09 May 2024Due:
07 Jun 2024Completion:
07 Jun 2024Responsible Committee Decision
Completed
Start:
07 Jun 2024Due:
18 Jun 2024Completion:
18 Jun 2024Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
23 August 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0103 | Central provision of DCC Technical Contacts for requesting test certificates |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a party I want Green Deal matters, should they arise to be dealt with in a timely fashion. This could be difficult under the current arrangements where it is not possible to get a quorate panel to make decisions.
Proposed Solution Document
Document title
REC Change Panel - Terms of Reference - Red-lined
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Problem Statement
Since the REC was established, no business has been raised that would require the Green Deal Panel to meet and therefore the group has not yet convened. As well as being an unnecessary administrative consideration, it is a challenge to keep the Members and Chair abreast of the wider REC Change Process, and the Green Deal Panel may therefore find it more challenging to discharge its functions in the event that it needs to be convened.
Stages Selection
Change Proposal Form
R0166 - Change Proposal Plan v1.0 (Approved)
R0166 - Initial Assessment Report (Approved)
R0166 - Preliminary Change Report V1.0
R0166 Final Change Report v1.0
Company Name
REC Code Manager
Review status
Review required
Prepayment Method Levelisation Reconciliation Housekeeping Change
Date of latest update
Type
Change
ID
R0165
Change Category
Change Path
Priority
Urgent
No
Latest Update
Implemented on 10/05/2024
Summary
The Code Manager has identified typographical and formatting errors, as well as opportunities to provide clarity, improve consistency and accuracy across the REC Services and products. These changes have been assessed as meeting the criteria to be progressed via a Housekeeping Change Proposal. Schedule 31 - Prepayment Method Levelisation Reconciliation: The Electricity and Gas Meter Point Portfolio Example's have typographical and formatting errors.
Change Plan
House Keeping Change report published
Completed
Start:
16 Apr 2024Due:
25 Apr 2024Completion:
25 Apr 2024Responsible Committee Decision
Not Started
Start:
25 Apr 2024Due:
07 May 2024Completion:
Status
Implementation Date
10 May 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Payment Method Levelisation Reconciliation V1.1
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Problem Statement
This is a Housekeeping Change Proposal subject to the Housekeeping Change Proposal process, rather than the standard change process. The nature of the change is that it makes non-material changes to the REC Products to correct typographical and consistency errors. It also provides an opportunity to introduce necessary clarifications.
Stages Selection
Gas Template AAA_01.csv
Electricity Template FFFF_01.csv
R0165 Housekeeping Change Report Post Vote
Company Name
-
Review status
Review required
Removing the Enumerations from Communications Method Data Item (J0386) to align with BSC CP 1594
Date of latest update
Type
Change
ID
R0164
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
23/08/2024 - This change was successfully implemented as part of the August 2024 Extraordinary REC Release on 23 August 2024.
Summary
BSC has raised Change Proposal CP1594 which seeks to create an approvals process and a valid set for communications method. This change is proposing to create an approvals process to allow for the managed end dating of older technologies, such as Public switched telephone network (PSTN), Circuit Switched Data (CSD) and later 2G, and the assessment of the validity of newer communications technologies, such as (but not exclusively) Narrow Band-Intern of Things (NBIoT) and Category M (CAT-M). The evolution of metering communication systems underscores the need for timely updates. Legacy systems risk inefficiencies and potential security vulnerabilities. Implementing an approval process, modelled on BSCP601, ensures a standardised approach to introducing new technologies and managing the exit of old ones. Further justifications include: • To allow for the centrally managed end-dating of redundant communications technologies in line with known deadlines for those technologies to become redundant and unreliable. • To allow for the wider industry education of newer types of communication technologies. • To create and expand the already existing central knowledge base of the evolution and attributes of newer communication technologies as they relate to Settlement Metering Equipment. • To ensure transparency for all industry participants on the newer communications types available and the dates for which legacy communications must be removed. CP1594 will create a valid set, linked to the new approval process and using Data Item J0386 as a conduit to detail the approved communication methods as well as end dates for communication methods which are becoming redundant and unreliable.
Change Plan
PARTY IMPACT ASSESSMENT ISSUED
Completed
Start:
16 Apr 2024Due:
25 Apr 2024Completion:
25 Apr 2024PRELIMINARY CHANGE REPORT AND CONSULTATION ISSUED
Completed
Start:
25 Apr 2024Due:
23 May 2024Completion:
23 May 2024FINAL CHANGE REPORT ISSUED
Completed
Start:
23 May 2024Due:
20 Jun 2024Completion:
20 Jun 2024RESPONSIBLE COMMITTEE DECISION
Completed
Start:
20 Jun 2024Due:
02 Jul 2024Completion:
02 Jul 2024Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
23 August 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0103 | Central provision of DCC Technical Contacts for requesting test certificates |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Supplier/DNO/MEM, I want to ensure that Market Messages I send or receive to contain up-to-date, accurate data, so that I am able to effectively engage with the wider industry.
- As a non-REC Party Service User I want to ensure that Market Messages I send or receive to contain up-to-date, accurate data, so that I am able to effectively engage with the wider industry.
Proposed Solution Document
Document title
R0164 - Draft Solution - J0386 Data Item - Data Spec Changes 22.05.24
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Problem Statement
The BSC are making changes to how permissible Outstation communication methods are captured and recorded within the industry. In order to align with these BSC led changes, the REC Data Specification must be reviewed in order to update the affected Data Item – DI50178 (J0386).
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
R0164 - Change Proposal Form (Word)
R0164 Change Proposal Form (PDF)
R0164 Change Proposal Plan (Approved) V1.0
R0164 Initial Assessment Report (Approved) V1.0
R0164 Consolidated Impact Assessment Responses v1.0 23.05.24
R0164 Preliminary Change Report (Published For Consultation) V1.0 23.05.24
R0164 Consolidated Consultation Responses v1.0 20.06.24
R0164 Final Change Report (Post-Vote) v1.0 03.07.24
Company Name
Elexon
Review status
Review required
Theft Detection Incentive Scheme (TDIS) Reporting Periods
Date of latest update
Type
Change
ID
R0163
Change Category
Change Path
Priority
Urgent
No
Latest Update
29/01/2028 - Adoption Window closed. Change withdrawn
Summary
This Change Proposal seeks to alter the Theft Detection Incentive Scheme (TDIS) reporting cycle from annual to a quarterly cycle. This alteration is limited the administration of the scheme and will have no impact on how Suppliers submit their reports.
Change Plan
Responsible Committee decision
Not Started
Start:
09 Apr 2024Due:
21 Jan 2025Completion:
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Supplier, I want the ability to effectively monitor my TDIS performance so that I can optimise my theft detection operations.
- As the Code Manager, I want the TDIS to continually evolve so that performance against the scheme can be improved.
- As RECCo, I want the TDIS to continually evolve to support the Theft Reduction Strategy.
Proposed Solution Document
Document title
R0163 Draft Legal Text (10.04.2024)
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Problem Statement
The current annual TDIS Reporting Cycle does not support the effective cost recovery for Suppliers in year, enable Suppliers to monitor their TDIS performance or enable the Code Manager to flexibly adopt improvements to the scheme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
awaghorn@deloitte.co.uk
2023.11 Ofgem - Open letter on Energy Theft.pdf
RECCo TTM cover letter 15.01.2024.pdf
R0163 - Change Proposal Form
R0163 - Initial Assessment Report v1.1 (16.04.2024) Approved
R0163 - Change Proposal Plan V1.1 (16.04.2024) Approved
R0163 - Preliminary Change Report v1.0 (12.04.2024) Published for consultation
R0163 Consolidated Consultation Responses_Non-Confidential 09.05.2024
R0163 - Rebaseline of Change Proposal Plan (13.05.2024)
R0163 - Rebaseline of Change Proposal Plan v2.0 (06.09.2024)
R0163 Consolidated Consultation Responses (Non-confidential)
Company Name
-
Review status
Review required
Access to SDES for Gas Networks
Date of latest update
Type
Change
ID
R0162
Change Category
Change Path
Priority
Urgent
No
Latest Update
21/10/2025 - the REC Change Panel approved the withdrawal of the proposal plan for R0162 and that this Change would be placed on hold while I0285 progresses.
Summary
Raising on behalf of the Gas Networks, who currently struggle to find who to email queries to within suppliers organisation. Suppliers and Electricity DNO's moved to SDES to ensure all communications were in a secure portal, with SLA's and for GDPR reasons, but Gas Networks do not have access to this portal, and not considered during the implementation of the system. They also obtain photo's when out on site to help resolve queries and would like somewhere to upload them to send to suppliers.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0162 Solution Development Report V1.0
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Problem Statement
Energy Suppliers and Distribution Network Operators (DNOs) moved to SDES to ensure all communications were in a secure portal, with SLAs and for GDPR reasons. Gas Transporters do not have access to this portal, and were not considered during the implementation of the system. As such, communications are not being sent as securely as possible.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
CP Form Access to SDES for Gas Networks
R0162 Change Report (Proposal Plan) V1.0 Approved 15.04.2025
R0162 Consolidated Impact Assessment Responses v1.0
R0162 Extension to Plan V1.0 approved 27.08.25
R0162 Rebaseline Plan (withdrawal) V2.0 approved 21.10.25
Company Name
Octopus Energy
Review status
Review required
Enabling Robotics for SDEP
Date of latest update
Type
Change
ID
R0161
Change Category
Change Path
Priority
Urgent
No
Latest Update
24/03/26 - This Change is on hold pending the outcome of R0122 - SDEP Review Improvements
Summary
The Secure Data Exchange Portal (SDEP) is a mailbox that enables the transfer of sensitive customer related data in a way that ensures data is safe and secure. Suppliers are obliged to send and receive queries and escalations via the SDEP. Unfortunately, the SDEP has issues in bulk resolving processes which could be solved by the removal of the prohibition of the use of robotics. For example, there is no function to be able to retrieve cases specific to each team, work these and then automatically issue a response. Currently, to get the same kind of functionality, an agent or team lead would need to manually process. In another scenario, under REC schedule 30, as part of each of the processes, we are obliged to issue an escalation where there has been no response within set timeframes. Prior to SDEP implementation, we would be able to issue email escalations automatically where there was an absence of a response flow. With the SDEP this process is now manual: an agent will need to sign in to ECOES, navigate to the appropriate module, and input the data.
Impacted Consumers
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
CP Form Enabling Robotics for SDEP
Company Name
OVO Energy
Review status
Review required
House Keeping Amendment to the PARC
Date of latest update
Type
Change
ID
R0159
Change Category
Change Path
Priority
Urgent
No
Latest Update
This change was implemented as part of the the Extraordinary release on 28 March 2024.
Summary
The Code Manager has identified a typographical error in the approved legal text for the Performance Assurance Report Catalogue (PARC) as part of the implementation of R0149 Prepayment Levelisation. In the PARC drafting, R0147 has specified the Code Manager (RTS) as providing the new data submission report that is part of the R0147 solution. However, RTS will be acting for RECCo in provision of this report and not RTS as the Code Manager.
Change Plan
Final Change Report Issued
Not Started
Start:
07 Mar 2024Due:
14 Mar 2024Completion:
14 Mar 2024Responsible Committee Decision
Not Started
Start:
14 Mar 2024Due:
26 Mar 2024Completion:
26 Mar 2024Status
Implementation Date
28 March 2024
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Copy of RECPAB_23_Performance Assurance Report Catalogue V5.1.1 Redline (1).xlsx
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Problem Statement
This Housekeeping Change Proposal seeks to make typographical corrections that have been identified and improve consistency across the REC.
Stages Selection
Performance Assurance Report Catalogue
R0159 - Housekeeping Change Report v1.1- APPROVED
Company Name
Code Manager RPS
Review status
Review required