Erroneous Transfer Cancellations
Date of latest update
Type
Change
ID
R0030
Change Category
Change Path
Priority
Urgent
No
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
Erroneous Switches (ESs) are currently being cancelled without a defined process or full audit trail. This Change Proposal seeks to introduce a defined process for Energy Suppliers to be able to cancel an ES in specific scenarios.
Change Plan
Solution Development
Completed
Start:
13 Jan 2022Due:
22 Apr 2022Completion:
22 Apr 2022Party Impact Assessment Issued
Completed
Start:
22 Apr 2022Due:
06 May 2022Completion:
06 May 2022Preliminary Change Report Issued
Completed
Start:
06 May 2022Due:
08 Jul 2022Completion:
08 Jul 2022Responsible Committee Review
Completed
Start:
08 Jul 2022Due:
19 Jul 2022Completion:
19 Jul 2022Consultation Issued
Completed
Start:
19 Jul 2022Due:
05 Aug 2022Completion:
05 Aug 2022Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2023
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer I want to receive my bills when expected, from the Supplier of my choice without delays caused by being switched incorrectly and not being resolved in a timely manner. As a Consumer, in the event that my Supplier has exited the market and my supply cannot be returned to my original Supplier, I want the Gaining ET Supplier to have the ability to terminate any ET process that has already been initiated so that I am able to choose my preferred Supplier and switch without delay or penalty.
- As a Consumer, if Energy Suppliers need to share my data to resolve a switching issue, I want Suppliers to share my personal data securely so that my data is protected.
- As an Energy Supplier, where appropriate, I need to be able to cancel an ET effectively and efficiently, so that I can bill my Consumers accurately and timely. As an Energy Supplier, where appropriate, I need to be able to cancel an ET so that I supply Consumers with whom I have a valid contract.
- As The Code Manager I need to be able to identify when an ET has been cancelled so that I have a clear audit trail and can monitor performance effectively.
Proposed Solution Document
Document title
R0030 Pre Consultation Solution Documents
Archive
Off
Document title
R0030 - Final Solution Documents
Archive
Off
Document title
R0030 - EMAR Change Set (Final)
Archive
Off
Problem Statement
Erroneous Transfers are being cancelled by Suppliers, which is currently not permitted under the REC. There is no consistent defined process or audit trail. In the event of a Supplier of Last Resort (SoLR) being appointed, or on a Change of Occupier at a premise, the Gaining Supplier currently has no way to formally cancel an ET after it has been initiated. This can cause Switching and/or Billing delays for Consumers whilst Energy Suppliers attempt to resolve an outstanding or open ET. For Energy Suppliers this can mean they are supplying Consumers with whom they have no Valid Contract, resulting in additional Guaranteed Standards of Performance (GSOP) Payments and increased Consumer dissatisfaction. The Performance Assurance Board (PAB) has no way to identify the difference between the process legitimately closing without resolution, and an Energy Supplier not meeting their obligations in the code to properly resolve an ET. As a result, the PAB are unable to differentiate the performance of Energy Suppliers between those that are closed down legitimately or those being closed inappropriately.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
Erroneous Transfer Cancellations - Change Proposal Form
R0030 - Consolidated Impact Assessment Responses
R0030 Change Proposal Plan v1.0 (Approved)
R0030 - Initial Assessment Report v1.0 (Approved)
R0030 - Preliminary Change Report v2.0 (Approved)
Non Confidential Consultation Responses
R0030 Final Change Report v2.0 (Post-Vote)
Company Name
Scottish Power
Review status
Review required
Minimum identification requirements in the Meter Operation Code of Practice
Date of latest update
Type
Change
ID
R0027
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity Consumer I want to be able to verify the attending agent’s identity so I can feel safe at my Premises whilst work is completed and trust the Energy industry to care about my safety.
- As an electricity Consumer I want to be able to verify the attending agent’s identity so that work can be completed efficiently, without delay or confusion.
- As an Electricity Supplier I want my Appointed Metering Equipment Manager to be identifiable when attending Consumer Sites to retain Consumer confidence, trust and for works to be completed without delay.
- As a Metering Equipment Manager, I want clarity around the requirements regarding identity cards to be clear so that I can assure compliance and easily identify myself to consumers at site.
- As a Metering Scheme Auditor, I want clarity on appropriate identity requirements so I can confidently validate a Metering Equipment Manager’s identity during a site audit.
Problem Statement
Identify card inconsistencies can result in Metering Scheme Auditors and Consumers not being able to reliably verify a Meter Operative’s identity. If Consumers and Metering Scheme Auditors are unable to verify the Competent Person’s identity there could be delays to audits being completed, on-site work being carried out, safety risks or a reduction in consumer trust and confidence.
Stages Selection
R0027 - Change Proposal Plan V1.0 (Approved)
R0027 Initial Assessment Report
Company Name
-
Review status
Review required
Whole current (WC)/Current Transformer (CT) certificates
Date of latest update
Type
Change
ID
R0026
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/01/2024 - Change Proposal has been withdrawn.
Summary
Metering Equipment Managers (MEMs) can currently work on Whole Current (WC) or Current Transformer (CT) meters without having been previously assessed on that metering category. This Change Proposal seeks to develop and implement a solution to address this area of risk.
Change Plan
Solution Analysis and Development Start
Completed
Start:
07 Jan 2022Due:
31 Oct 2022Completion:
Impact Assessment Period start
Whole current (WC)/Current Transformer (CT) certificates > Change Plan
Start:
Due:
Completion:
Solution Development completed
Whole current (WC)/Current Transformer (CT) certificates > Change Plan
Start:
Due:
Completion:
Impact Assessment period ends
Whole current (WC)/Current Transformer (CT) certificates > Change Plan
Start:
Due:
Completion:
Impacted Consumers
Impacted REC Documents
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Electricity Consumer I want to be confident that the Meter Operative that completes work on my Metering Equipment is competent to ensure my supply is safe, secure and uninterrupted.
- As a MEM, I want to be confident that my processes and Meter Operatives are compliant with the MOCoP, to ensure minimal disruption to my clients and the safety of my employees.
- As an Electricity Supplier, I want to be confident that my Appointed agents are compliant with the MOCoP to ensure my consumers safety.
Problem Statement
Current metering accreditation arrangements allow MEMs to work on whole current or Current Transformer (CT) meters regardless of whether they have previously or recently been assessed on that metering category. This poses potential risks for the safety of Consumers and Meter Operatives as the MEMs may not have appropriate processes or training in place to ensure compliance with the MOCoP.
Stages Selection
R0026 - Initial Assessment Report v1.0 (Approved)
R0026 - Change Proposal Plan - V3.0 (Approved)
Company Name
-
Review status
Review required
EAC information in the EES API
Date of latest update
Type
Change
ID
R0024
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Solution Development and Party Engagement
Completed
Start:
29 Aug 2022Due:
07 Sep 2022Completion:
29 Aug 2022Change Proposal Withdrawal
Completed
Start:
20 Dec 2021Due:
29 Aug 2022Completion:
29 Aug 2022Impacted Consumers
Impacted REC Documents
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a domestic Electricity Consumer, I want to be quoted accurately for my electricity usage based on my electricity consumption, so that I can make an informed decision to accept/reject the quotation offered.
- As an Electricity Supplier, I want to have access to the most recent Metering Point consumption data to be able to provide accurate prices/quotations to a consumer based on their Electricity usage.
- As a Third-Party Intermediary (TPI), I want to have access to the most recent Metering Point consumption data to be able to provide accurate prices/quotations to a consumer based on their Electricity usage.
Problem Statement
Where an Electricity Supplier provides a quotation, or Third-Party Intermediary (TPI) completes a comparison, for an Electricity Consumer they must rely on the information provided by the Consumer about their electricity usage. In some cases, consumers may not have access to or knowledge of their annual electricity usage. Consequently, this would be estimated leading to potential inaccurate quotations being provided. Having access to the Metering Point level Estimated Annual Consumption (EAC) via the Electricity Enquiry Service (EES) would enable the provision of more accurate electricity quotations, enabling the Consumer to make an informed choice about their Electricity Supplier, tariff and product.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0024 - Change Proposal Plan v2.0 (Approved)
R0024 - Initial Assessment Report v1.0 (Approved)
Company Name
-
Review status
Review required
Prepayment Unallocatable Transactions
Date of latest update
Type
Change
ID
R0023
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Preliminary Change Report Issued
Completed
Start:
15 Dec 2021Due:
04 Mar 2022Completion:
04 Mar 2022Responsible Committee Decision
Completed
Start:
08 Apr 2022Due:
19 Apr 2022Completion:
19 Apr 2022Consultation Period Start
Completed
Start:
19 Apr 2022Due:
22 Apr 2022Completion:
22 Apr 2022Consultation Period End
Completed
Start:
22 Apr 2022Due:
16 May 2022Completion:
16 May 2022Final Change Report Issued
Completed
Start:
16 May 2022Due:
27 May 2022Completion:
27 May 2022Responsible Committee Decision
Completed
Start:
27 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Appeal Window Closure
Completed
Start:
07 Jun 2022Due:
22 Jun 2022Completion:
22 Jun 2022Legal Review / Preliminary Change Report Revision
Completed
Start:
04 Mar 2022Due:
15 Mar 2022Completion:
15 Mar 2022Revised Preliminary Change Report Issued
Completed
Start:
15 Mar 2022Due:
08 Apr 2022Completion:
08 Apr 2022Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a PPMIP, I want to receive accurate market share data to allow me to complete the Unallocatable Prepayment Allocation Run in a timely manner.
- As an Energy Supplier, I want the calculation of Unallocatable Transactions to be carried out accurately and efficiently so that I receive payments allocated to my organisation.
Proposed Solution Document
Document title
R0023 Legal Text changes (tracked changes)
Archive
Off
Document title
EMAR Change Set
Archive
Off
Problem Statement
The process for the allocation and payment of Unallocatable Transactions, set out in the Prepayment Arrangements Schedule, does not currently take into account Energy Suppliers that have exited the market or that do not have a contract with the PPMIP. This prevents the PPMIP from being able to release payments to Energy Suppliers, as the process doesn’t allow for all funds to be accounted for in the calculation.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
Change Proposal Plan v1.0 (Approved)
R0023 - Preliminary Change Report v3.0 (Approved)
R0023 - Initial Assessment Report v1.0 (Approved)
R0023 - Final Change Report v1.0
Company Name
-
Review status
Review required
Amendment to REC Data Access Matrix
Date of latest update
Type
Change
ID
R0022
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/04/2023 - The changes to the Data Access Matrix were implemented on 04 November 2022, with the technical EES changes implemented 03 April 2023
Summary
This change seeks to standardise Electricity Enquiry Service (EES) data access permissions across EES User Categories via a review and to update to the Data Access Matrix (DAM).
Change Plan
Solution Development
Completed
Start:
15 Dec 2021Due:
28 Mar 2022Completion:
28 Mar 2022Party Impact Assessment Issued
Completed
Start:
28 Mar 2022Due:
01 Apr 2022Completion:
01 Apr 2022Service Provider Impact Assessment Issued
Completed
Start:
01 Apr 2022Due:
12 May 2022Completion:
12 May 2022Service Provider Preliminary Impact Assessment Complete
Completed
Start:
12 May 2022Due:
31 May 2022Completion:
31 May 2022Service Provider Detailed Impact Assessment initiated
Completed
Start:
31 May 2022Due:
27 Jun 2022Completion:
01 Jul 2022Technical Expert Panel solution review
Completed
Start:
27 Jun 2022Due:
29 Jun 2022Completion:
29 Jun 2022Preliminary Change Report published
Completed
Start:
29 Jun 2022Due:
08 Jul 2022Completion:
07 Jul 2022Service Provider Detailed Impact Assessment completed
Completed
Start:
08 Jul 2022Due:
18 Jul 2022Completion:
22 Jul 2022Consultation 1 initiated
Completed
Start:
18 Jul 2022Due:
22 Jul 2022Completion:
21 Jul 2022Consultation 1 completed
Completed
Start:
22 Jul 2022Due:
12 Aug 2022Completion:
12 Aug 2022Change Panel review of updated Preliminary Change Report
Completed
Start:
12 Aug 2022Due:
16 Aug 2022Completion:
16 Aug 2022Consultation 2 initiated
Completed
Start:
16 Aug 2022Due:
18 Aug 2022Completion:
18 Aug 2022Consultation 2 completed
Completed
Start:
18 Aug 2022Due:
02 Sep 2022Completion:
02 Sep 2022Final Change Report published
Completed
Start:
02 Sep 2022Due:
23 Sep 2022Completion:
23 Sep 2022Change Panel decision
Completed
Start:
23 Sep 2022Due:
04 Oct 2022Completion:
04 Oct 2022Impacted Consumers
Impacted REC Documents
Impacted REC Services
Status
Implementation Date
04 November 2022
| Included changes | Affected REC Items | |
|---|---|---|
| R0002 | Review of Data Specification Category in REC Baseline Statement |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.3 | 29 May 2026 |
|
|
| 1.3 | 29 May 2026 |
|
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Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Electricity Consumer, I want data associated with my electricity supply to be made consistently available to Market Participants relevant organisations, so that they have equal access to the data they use to supply my electricity or look after my meter.
- As an EES User, I want to have access to all the data items appropriate to my EES User Category so that I can operate processes without disruption, to provide a good service to my customers and meet my performance targets. As the EES Provider I want to have clarity on the data items that I should provide to EES Users appropriate to their role. As the Code Manager I want Market Participants to have access to appropriate data in EES so they can complete business processes and meet performance targets, while ensuring access to data is subject to appropriate security and controls.
Proposed Solution Document
Document title
R0022 - Draft Legal Text
Archive
Off
Document title
R0022 - Draft Data Access Matrix Electricity v2.0
Archive
Off
Document title
REC Release Information
Archive
Off
Problem Statement
There is currently a lack of clarity regarding the data items that should be accessible by each EES User Category and there are potentially instances where data restrictions have been placed on EES Users which cannot be justified. The Data Access Matrix does not currently provide a single standardised role-based framework for EES Users’ access to data. This means that the Code Manager and the EES Provider cannot grant and provide EES Users with standardised access for a particular role. This may also result in operational issues for new entrants or can create a situation whereby EES Users in the same role have different access arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0022 - Change Proposal Plan v5.0 (Approved)
R0022 - Initial Assessment Report v1.0 (Approved)
R0022 - Consolidated IA Responses
R0022 - Preliminary Change Report 3.0 (Approved)
R0022 - Consolidated Consultation responses - PUBLIC
R0022 - Final Change Report v2.0 (Post-Vote)
Company Name
-
Review status
Review required
Allowing REC accredited MEMs to de-energise and re-energise supply points independent of the Supplier
Date of latest update
Type
Change
ID
R0021
Change Category
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
Currently only the Registered Supplier can instruct a Metering Equipment Manager (MEM) to work on their metering asset. There is no ability to request that a single MEM completes work on multiple properties that may have different Electricity Suppliers. This creates barriers to developing solutions for local authorities, private and social housing landlords who are refurbishing premises or to help any premise owner (whether domestic or non-domestic) install new equipment to facilitate Low & Zero Carbon Technology (LZCT) installation such as the retro-fit of Electric Vehicle Charging (EVC) Points to homes and business premises. This Change Proposal will introduce a new role for existing accredited MEMs that will enable them to accept instructions to undertake a limited set of activities at the request of the premise owners without the need to use the Registered Suppliers’ MEMs.
Change Plan
Solution Development
Completed
Start:
09 Dec 2021Due:
03 Feb 2022Completion:
19 Apr 2022Party Impact Assessment Issued
Completed
Start:
03 Feb 2022Due:
22 Apr 2022Completion:
22 Apr 2022Deadline for Alternative Change Proposal Submission
Completed
Start:
22 Apr 2022Due:
27 May 2022Completion:
27 May 2022Preliminary Change Report Issued Interim
Completed
Start:
27 May 2022Due:
27 May 2022Completion:
27 May 2022Consultation Issued
Completed
Start:
27 May 2022Due:
12 Jul 2022Completion:
12 Jul 2022Final Change Report Issued
Completed
Start:
16 Aug 2022Due:
26 Aug 2022Completion:
26 Aug 2022Responsible Committee Decision
Completed
Start:
26 Aug 2022Due:
14 Sep 2022Completion:
14 Sep 2022Preliminary Change Report (Updated) Issued
Completed
Start:
12 Jul 2022Due:
12 Jul 2022Completion:
12 Jul 2022Consultation closure (extended deadline)
Completed
Start:
12 Jul 2022Due:
16 Aug 2022Completion:
16 Aug 2022Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2023
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a property owner or occupier I want to be to arrange for the installation of equipment for the use of the occupier, such as fitting an isolator, installing on-site generation equipment or electric vehicle charging points. I want the installer to use a Safe Isolator Provider (SIP) who is authorised to undertake the work at my instruction rather than arrange for this work to be completed through the premises’ Registered Suppliers.
- As a REC Accredited Metering Equipment Manager, I want to be able to work as a SIP and de-energise and re-energise a site on the instruction of the homeowner/landlord, so that equipment – such as an isolator, on-site generation or electric vehicle charging points can be fitted without the need to co-ordinate the work with the Registered Suppliers’ MEMs. As a Distribution Network Operator, I want to be assured that the work is only completed by a SIP that has the necessary skills and REC accreditation and has the appropriate permissions to de-energise and re-energise the supply and doesn’t introduce any additional risk to the Distribution Network.
- As the Registered Supplier, I want to know what steps the SIP who attends the site and finds the site in an unsafe situation to re-energise, will take so that my customer is not left off-supply unnecessarily. As the Registered Supplier, I want to be alerted if the SIP finds any evidence of meter tampering at the premises.
Proposed Solution Document
Document title
R0021 - Final Approved legal text
Archive
Off
Document title
R0021 - Proposed new Market Message v1.0
Archive
Off
Document title
R0021 - Draft Legal Text
Archive
Off
Document title
R0021 - Webinar 2 March 2023 - Draft Q & A Responses v0.3
Archive
Off
Problem Statement
It is difficult for landlords of local authority, social housing developments or private landlords of homes and businesses to co-ordinate the refurbishment of properties where they need the electricity supply to be de-energised to allow work being completed and the supply re-energised. Currently the landlord needs to liaise with the Electricity Supplier of each premise independently to arrange for the appointed MEM to attend and de-energise each supply point and then re-energise the site when the work is completed, as currently only the Registered Supplier’s appointed MEM or the DNO is permitted to undertake the work.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0021 - Change Proposal Plan v2.0 (Approved)
R0021 - Party IA Consolidated Responses
R0021 - Initial Assessment Report v1.0 (Approved)
R0021 - FAQs following Impact Assessment
R0021 - Preliminary Change Report v2.0 (Approved)
NAPIT Survey Results
R0021 - Consultation Non-confidential Consolidated Responses
R0021 - Final Change Report (Post-Vote)
R0021 Authority Decision
Company Name
-
Review status
Review required
Invalid Requests for Site Technical Details
Date of latest update
Type
Change
ID
R0017
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
03/11/23 - This change was implemented on 03 November 2023 as part of the November 2023 REC Release
Summary
This Change Proposal seeks to provide clarity to Distribution Network Operators (DNOs) and Metering Equipment Managers (MEMs) on the process for requesting and sending Site Technical Details as part of Meter Asset Installation, Switch or Change of Agent processes.
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
03 November 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0104 | Clarifying requirement for continuous billing following an Erroneous Switch |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.0 | 08 Jun 2026 |
|
|
| 1.0 | 08 Jun 2026 |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer I want my existing or new meter to be read regularly to ensure I receive accurate bills.
- As a Distribution Network Operator I want to receive appropriate Requests for Site Technical Details. As a Distribution Network Operator I want the difference between my obligations and best practice to be clear in relation to provision of Site Technical Details for sites with and without Measurement Transformers.
- As a Metering Equipment Manager I want to be provided with Site Technical Details for all relevant sites so I can correctly install, commission and maintain the Metering Equipment.
Proposed Solution Document
Document title
R0017 - Schedule 14 - Metering Operations (Final Approved) v1.0 08.06.2023
Archive
Off
Document title
R0017 - Schedule 14 - Metering Operations (For FCR) v1.0 26.05.2023
Archive
Off
Document title
R0017 - Schedule 14 - Metering Operations (For PCR) - 31.03.2023
Archive
Off
Document title
R0017 Draft Legal Text (for Party IA) 13.01.23
Archive
Off
Document title
Link to EMAR Change Set
Archive
Off
Problem Statement
Distribution Network Operators (DNOs) have reported that they are receiving a high volume of requests for Site Technical Details for Domestic and Microbusiness sites following a Switch or Change of Agent, resulting in increased workload for DNOs to validate and process these requests. It is not clear if these requests are all necessary or required by the MEMs and justify the effort required by the DNO to process these requests.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0017 - Initial Assessment Report v1.0 (Approved)
R0017 - Change Proposal Plan v7.0 (Approved) 09.03.2023
R0017 - Consolidated Impact Assessment Responses v1.0 - 23.02.2023
R0017 - Preliminary Change Report v2.0 (Approved) 14.04.2023
R0017 - NON-CONFIDENTIAL Consolidated consultation responses v1.0 26.05.2023
R0017 - Final Change Report v2.0 (Post-Vote) 08.06.2023
Company Name
SPEN
Review status
Review required
Resolution of Bilateral Erroneous Transfers
Date of latest update
Type
Change
ID
R0016
Change Category
Change Path
Priority
Urgent
No
Latest Update
16/05/2023 - At the Change Panel meeting on 02 May 2023, the recommendations set out in the SDEP Review Report were approved. This included the initiation of 6 Change Proposal groups, including a group that captures Multilateral Erroneous Switches and the functionality changes required within R0016. As a consequence Change Proposal R0016 - Resolution of Bilateral Erroneous Transfers has been withdrawn. The requirements identified under R0016 will be taken forward under a new SDEP review related Change Proposal.
Summary
This Change Proposal is to introduce a more consistent and efficient mechanism for Suppliers to use when investigating and resolving Bilateral Erroneous Transfers.
Change Plan
Solution Analysis
In Progress
Start:
18 Nov 2021Due:
21 Mar 2023Completion:
Proposed Approach Presented To Change Panel
Not Started
Start:
21 Mar 2023Due:
18 Apr 2023Completion:
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want issues affecting me or my energy account to be resolved at the earliest opportunity, to minimise impacts to my energy switch or accurate and timely billing.
- As a Consumer, I want industry parties to share my personal data securely so that my data is protected.
- As an Energy Supplier, I want to be able to resolve Bilateral Erroneous Transfers effectively and efficiently, so that I can bill my Consumers accurately and timely.
- As an Energy Supplier, I want to be able to resolve Bilateral Erroneous Transfers effectively and efficiently, so that I supply Consumers with whom I have a valid contract.
Problem Statement
The SDEP currently only supports direct messaging between two SDEP Users and doesn’t allow for communications to be shared with multiple users (three or more). In circumstances where agreement is required between multiple parties, this needs to be managed outside of the SDEP by telephone and email. This has reportedly resulted in inconsistencies between parties and delays in the resolution process.
Stages Selection
R0016 Initial Assessment Report v1.0 (Approved)
R0016 Change Proposal Plan v6.0 (Approved)
Company Name
-
Review status
Review required
Remote communication obligations for electricity Advanced Meters
Date of latest update
Type
Change
ID
R0015
Change Category
Priority
Urgent
No
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
This Proposal seeks to introduce an explicit obligation under the REC regarding the provision of active remote communications for electricity Advanced Meters. This supports an effective transition for the Advanced Meter segment, ahead of the Market-wide Half Hourly Settlement (MHHS) Programme migration deadlines.
Change Plan
Initial Assessment Report published
Completed
Start:
17 Nov 2021Due:
21 Dec 2021Completion:
21 Dec 2021Analysis and Solution development activity
Completed
Start:
21 Dec 2021Due:
27 Feb 2022Completion:
25 Feb 2022Party Impact Assessment completion
Completed
Start:
27 Feb 2022Due:
21 Mar 2022Completion:
21 Mar 2022Preliminary Change Report issued
Completed
Start:
07 Apr 2022Due:
27 May 2022Completion:
27 May 2022Consultation starts
Completed
Start:
27 May 2022Due:
10 Jun 2022Completion:
10 Jun 2022Consultation ends
Completed
Start:
10 Jun 2022Due:
01 Jul 2022Completion:
01 Jul 2022Final Change Report issued
Completed
Start:
01 Jul 2022Due:
29 Jul 2022Completion:
28 Jul 2022Metering Expert Panel decision
Completed
Start:
29 Jul 2022Due:
10 Aug 2022Completion:
10 Aug 2022Service Provider Impact Assessment issued
Completed
Start:
21 Mar 2022Due:
07 Apr 2022Completion:
07 Apr 2022Send back solution refinement completed
Completed
Start:
10 Aug 2022Due:
13 Jan 2023Completion:
13 Jan 2023Consultation issued
Completed
Start:
13 Jan 2023Due:
20 Jan 2023Completion:
20 Jan 2023Update provided to Change Panel
Completed
Start:
20 Jan 2023Due:
07 Feb 2023Completion:
07 Feb 2023Final Change Report issued
Completed
Start:
07 Feb 2023Due:
14 Feb 2023Completion:
14 Feb 2023Responsible Committee decision
Completed
Start:
14 Feb 2023Due:
21 Feb 2023Completion:
21 Feb 2023Authority Determination requested
Completed
Start:
21 Feb 2023Due:
28 Feb 2023Completion:
24 Mar 2023Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2023
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity consumer with an Advanced Meter, I want my usage data to be accessed remotely from my meter, to reduce the need for on-site visits and ensure that I receive timely and accurate bills.
- As the Market-wide Half Hourly Settlement (MHHS) Programme I want to see an effective, early migration of NHH settled Advanced Meters to HH settled, to reduce the risk of missed migration deadlines and ensuring sufficient time to resolve ‘problem’ sites ahead of the MHHS migration deadline.
- As an Energy Supplier I want to obtain usage remotely, reducing the need for on-site metering reading activity, enabling me to settle and bill accurately. As a Metering Equipment Manager (MEM), I need to understand any changes to obligations that may impact my business, so I can engage in the change process and plan any required changes to my systems, processes and organisation.
Proposed Solution Document
Document title
R0015 - Draft Legal Text FCR
Archive
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Document title
R0015 Send Back - Draft Legal Text
Archive
Off
Document title
R0015 Send Back - Final Legal Text
Archive
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Document title
Link to EMAR Change Set
Archive
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Problem Statement
The Balancing and Settlement Code (BSC) is seeking to mandate the Half-Hourly Settlement of Advanced Meters ahead of the transition to Market-wide Half Hourly Settlement. In order to support this transition, these meters will need to support remote communications to allow half hourly consumption data to be collected. There is currently no explicit requirement for Energy Suppliers and/or Metering Equipment Managers to ensure these meters have working remote communications, which could impact the successful migration of these meters to the new arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0015 - Change Proposal Plan v4.0 (Approved)
R0015 - Initial Assessment Report v2.0 (Approved)
R0015 - Consolidated IA Responses
R0015 - Preliminary Change Report v2.0 (Approved)
R0015 - Consolidated Consultation Responses
R0015 - Ofgem Send Back Final
R0015 - Send Back Preliminary Change Report v3.0
R0015 Send Back Consolidated Responses PUBLIC v1.0
R0015 - Send Back Final Change Report v3.0 (Post-Vote) 21.02.2023
R0015 - Authority Decision 24.03.2023
Company Name
Association of Meter Operators
Review status
Review required