Clarify obligations on gas meter exchanges that occur close to CoS
Date of latest update
Type
Change
ID
R0094
Change Category
Change Path
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
This change has been raised to address an issue with the 'Switch with a Concurrent Change of MEM process.'. MEMs are obliged to issue ONJOBs to the CDSP as part of a meter exchange. However, this would not be issued if the MEM has received a de-Appointment flow as part of the Switch. This change proposes to obligate MEMs to issue ONJOBs for any completed meter exchanges, even after receiving a de-Appointment flow. This will ensure accurate Meter Technical Details are available to the gaining Supplier and MEM.
Change Plan
Solution Development & Analysis
Completed
Start:
17 Feb 2023Due:
29 Mar 2024Completion:
27 Mar 2024Party Impact Assessment Due
Completed
Start:
29 Mar 2024Due:
19 Apr 2024Completion:
19 Apr 2024Preliminary Change Report Issued
Completed
Start:
19 Apr 2024Due:
26 Apr 2024Completion:
26 Apr 2024Responsible Committee Review
Completed
Start:
26 Apr 2024Due:
08 May 2024Completion:
08 May 2024Consultation Closes
Completed
Start:
08 May 2024Due:
31 May 2024Completion:
31 May 2024Final Change Report Issued
Completed
Start:
31 May 2024Due:
05 Jun 2024Completion:
05 Jun 2024Responsible Committee Decision
Completed
Start:
05 Jun 2024Due:
12 Jun 2024Completion:
12 Jun 2024Appeal Window Closure
Not Started
Start:
12 Jun 2024Due:
26 Jun 2024Completion:
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want my Supplier to have accurate information about my meter, so that I do not experience billing problems following a Switch.
- As a MEM, I want to clearly understand my obligations relating to data transfer during a Switch, so that records of work I carry out are accurately recorded. 2 - As a Registered Supplier, I want metering data on my portfolio of Registrable Measurement Points to be accurate, so that Consumers do not experience billing problems or have a negative switch experience. 3 - As the CDSP, I want Change of Metering Asset data communicated with me to be timely and accurate, so that I am better able to fulfil my role and support REC Parties.
Proposed Solution Document
Document title
R0094 Draft Legal Text
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Document title
R0094 Solution - Draft Legal Text V1.1 05.06.24
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Problem Statement
When Metering Asset work is carried out concurrently with a Switch, details of the work undertaken may not be sent to industry by the MEM, resulting in inaccurate and out of date Metering Asset data being passed to the gaining Registered Gas Supplier.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
R0094 - Change Proposal Form downloadable version 17.02.2023
R0094 Change Proposal Plan v1.0 (Approved) 04-10-2023
R0094 Change Proposal Plan v2.0 (Approved) 01-03-2024
R0094 Initial Assessment Report v1.0 (Approved) 04-10-2023
R0094 Change Proposal Re-Plan (Approved) V1.0 01.03.24
R0094 Consolidated Impact Assessment Responses
R0094 Preliminary Change Report (Approved) V1.0 08.05.24
R0094 Consolidated Consultation Responses V1.0 05.06.24
R0094 Final Change Report (Post-Vote) V1.0 12.06.24
Company Name
-
Review status
Review required
Clarifications to the Theft Detection Incentive Scheme
Date of latest update
Type
Change
ID
R0091
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
The Energy Theft Detection Incentive Scheme (TDIS) seeks to encourage Suppliers to undertake theft investigations. Following the completion of the first scheme year operated wholly under the REC, there have been several areas of the Code identified where additional clarity would benefit the administration of the TDIS.
Change Plan
Initial Assessment Report Issued
Completed
Start:
23 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Change Proposal Plan Issued
Completed
Start:
27 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Preliminary Change Report Issued
Completed
Start:
07 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Consultation Issued
Completed
Start:
17 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Responsible Committee Decision
Completed
Start:
17 Feb 2023Due:
24 Mar 2023Completion:
24 Mar 2023IAR and CPP Approval
Completed
Start:
27 Jan 2023Due:
07 Feb 2023Completion:
07 Feb 2023Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Supplier, I need my TDIS obligations to be clear to ensure I can meet the requirements appropriately.
- As the Code Manager, I want all Suppliers to be clear on the required Energy Theft reporting so that the scheme can be effectively administered.
- As RECCo, I want to ensure that all Suppliers have clear obligations to ensure the effective administration of TDIS to support the Theft Reduction Strategy.
Proposed Solution Document
Document title
R0091 - Legal Text (as at IAR/CPP)
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Document title
R0091 - Legal Text at FCR 21.03.2023
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Document title
R0091 - Legal Text FINAL
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Document title
EMAR Link
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Problem Statement
To enable REC Parties and their agents to successfully meet the obligations of the TDIS, the REC needs to accurately reflect the intention of the requirements and current processes.
Stages Selection
R0091 - Change Proposal Form
R0091 - Change Proposal Plan (Approved) 07.02.2023
R0091 - Initial Assessment Report v1.0 (Approved) 07.02.2023
R0091 - Preliminary Change Report v1.0 17.02.2023
R0091 - Consolidated Consultation Responses
R0091 - Final Change Report v1.0 (Pre-Vote) 21.03.2023
R0091 - Final Change Report v2.0 (Post-Vote) 24.03.2023
Company Name
-
Review status
Review required
Formalising the Submission of PPMIP Unallocated Transaction Report (UTR) Files
Date of latest update
Type
Change
ID
R0082
Change Category
Change Path
Priority
Urgent
No
Latest Update
09/04/2024 - Due to the MHHS impact on Service Providers, the technical code freeze and any MHHS impacts on the proposed solution, the Code Manager has reconsidered the priority of R0082 and believes that should be progressed following MHHS go-live. This Change Proposal has been withdrawn, and the Code Manager will consider raising a new change at the appropriate time following MHHS with consideration of the Codes Roadmap.
Summary
This CP seeks to address the following issues regarding the Unallocated Transaction Report (UTR) files provided by PPMIPs to the Code Manager each month: 1. There is no REC requirement for PPMIPs to submit a monthly file to the Code Manager 2. PPMIPs are currently submitting files in two different file formats 3. C&C is only able to load one of the two file formats The CP has been raised to introduce a requirement in the REC for PPMIPs to provide monthly Unallocated Transaction Report (UTR) files to the Code Manager in a single file format, set out in the REC Data Specification. With this format being one that can be loaded by C&C.
Change Plan
Solution analysis and development
Completed
Start:
28 Nov 2022Due:
12 Jan 2024Completion:
11 Jan 2024Service Provider Impact Assessment start date
Completed
Start:
12 Jan 2024Due:
15 Jan 2024Completion:
15 Jan 2024Service Provider Impact Assessment close
Completed
Start:
15 Jan 2024Due:
11 Mar 2024Completion:
11 Mar 2024Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a PPMIP, I want to have clear guidance on how and when I should submit my Unallocated Transaction Report files.
- As a Supplier, I want to receive accurate Unallocated Transactions in relation to prepayment meters that are not smart meters.
- As the Code Manager, I want visibility of the Unallocated Transaction Report.
- As the EES Provider, I want to be able to efficiently upload the Unallocated Transaction Reports.
Problem Statement
PPMIPs aren’t submitting UTR files in the same format, and one of these formats cannot be loaded by the EES Provider. There is also no obligation in the REC for these reports to be provided.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0082 - Change Proposal Form
R0082 - Change Proposal Plan (Approved) 17.10.2023
R0082 Initial Assessment Report (Approved) 17.10.2023
Company Name
REC Code Manager
Review status
Review required
Improvements to ‘Failed to Deliver’ CSS Messages
Date of latest update
Type
Change
ID
R0080
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal has been implemented as part of the REC Release on 27 June 2025.
Summary
Since CSS Go-Live a large number of messages have not been successfully delivered due to failures of CSS User's gateways, resulting in CSS exhausting the 12-hour retry period. This Change Proposal has been raised to explore and address this issue
Change Plan
Service Provider Impact Assessment close
Completed
Start:
09 Nov 2022Due:
25 Jan 2024Completion:
25 Jan 2024Party Impact Assessment trigger
Completed
Start:
25 Jan 2024Due:
02 Feb 2024Completion:
02 Feb 2024Party Impact Assessment close
Completed
Start:
02 Feb 2024Due:
23 Feb 2024Completion:
23 Feb 2024Preliminary Change Report and Consultation issued
Completed
Start:
23 Feb 2024Due:
10 May 2024Completion:
10 May 2024Consultation close
Completed
Start:
10 May 2024Due:
03 Jun 2024Completion:
03 Jun 2024Responsible Committee Decision
Completed
Start:
24 Jul 2024Due:
31 Jul 2024Completion:
31 Jul 2024Final Change Report Issued
Completed
Start:
03 Jun 2024Due:
24 Jul 2024Completion:
19 Jul 2024Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
27 June 2025
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want the Switching process to work successfully, so that I can switch Energy Supplier without delays or issues.
- As the CSS Provider I want the messages I send to CSS Users to be received and processed successfully, so that there is no interruption to the Switching process or the Consumers’ Switching experience.
- As the CSS User I want to receive CSS messages in a timely manner following any outage of my own gateway or systems, so that there is no interruption to the Switching process or the Consumers’ Switching experience.
Proposed Solution Document
Document title
R0080 - Solution Development Report 11.01.2024
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Document title
CSS Interface Design Specification v8.9.0 R0080 - REDLINE
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Document title
CSS Failed To Deliver Detailed Design (R0080) v1.3 (19.06.2024)
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Document title
Business Data Validation Rules v1.5.0 R0080 - REDLINE
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Document title
Schedule 24_Switching Data Management v1.2_R0080 Draft (19.06.2024)
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Problem Statement
Following an unexpected or extended period of gateway outage for a CSS User, there is currently no automated process to resend any CSS messages from the CSS Provider that were triggered during the period of outage. This results in the CSS Provider needing to manually correct any issues, which is time consuming and may affect Consumer Switches due to delays in messages being processed.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
SME Role
Lead Assurance Analyst
R0080 - Change Proposal form
R0080 Onboarding document
R0080 - Change Proposal Plan (Approved) 16.01.2024
R0080 - Rebaselined Change Plan (26.04.2024)
R0080 - Initial Assessment Report (Approved) 16.01.2024
R0080 Consolidated Party IA Responses v1.0 (10.05.2024)
R0080 - Preliminary Change Report v1.0 (Published for Consultation) 10.05.2024
R0080 Consolidated Consultation Responses (19.06.2024)
R0080 - Final Change Report v2.0 (Approved) 31.07.2024
Company Name
-
Review status
Review required
Introduction of a Housekeeping Change Proposal Process
Date of latest update
Type
Change
ID
R0073
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented 01 April 2023
Summary
Introduction of a proportionate change process for the implementation of housekeeping changes to the REC. This change will also implemented other non-material housekeeping changes to Schedule 5 - Change Management. These are being progressed alongside the introduction of a housekeeping change process to enable an efficient delivery.
Change Plan
Preliminary Change Report
Completed
Start:
27 Sep 2022Due:
27 Jan 2023Completion:
27 Jan 2023Preliminary Change Report Consultation Start (due to end 10/02/23)
Completed
Start:
27 Jan 2023Due:
27 Jan 2023Completion:
10 Feb 2023Final Change Report
Completed
Start:
27 Jan 2023Due:
28 Feb 2023Completion:
24 Feb 2023Responsible Committee Decision
Completed
Start:
28 Feb 2023Due:
07 Mar 2023Completion:
07 Mar 2023Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the Code Manager I want to be able to progress change to the REC in the most efficient way possible. Where minor, non-material changes are needed to correct typographical or consistency errors, or to update out of date reference, I want a simpler and more accelerated change process to manage these housekeeping activities.
- As a REC Party, I want the Code Manager to use a more efficient process for housekeeping changes, that reduces the burden of managing industry changes through the standard change process.
- As RECCo I want the Code Manager to use the most efficient and simplest process to manage housekeeping changes in order to free up Code Manager resources to progress higher priority changes.
Proposed Solution Document
Document title
R0073 - Final Legal Text v1.0 24.02.23
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Document title
Draft Legal Text Schedules 1 and 5 Changes V1.0
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Document title
R0073 - Process Flow diagram
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Problem Statement
Typographical errors, formatting, and consistency errors (such as Paragraph numbering), out-of-date references to documents and updating addresses (including email) all have to go through the standard change process. In these cases, the changes are not material and do not need a solution to be developed nor do they need to demonstrate that they meet a business case and could therefore be progressed more quickly.
Stages Selection
Housekeeping Change Process Document v1.0
R0073- Housekeeping Change Proposal Process Change Form
R0073 - Change Proposal Plan R0073 v1.0 (Approved)
R0073 Initial Assessment Report v1.0 (Approved)
R0073 - Consolidated Consultation Responses v1.0 24.02.23
R0073 - Preliminary Change Report - v1.0 (Published for consultation) - 27/01/2023
R0073 - Final Change Report V2.0 (Post Vote) - 09/03/2023
Company Name
-
Review status
Review required
DCC access to EES and GES
Date of latest update
Type
Change
ID
R0071
Change Category
Change Path
Priority
Urgent
No
Latest Update
21/11/2023 - R0071 is approved by Change Panel for implementation in February release.
Summary
This Change seeks to create a new User Category in REC Schedule 12 – Data Access, to allow the Switching Service Desk to access the Gas and Electricity Enquiry Services (GES and EES). This would result in more expeditious Service Desk ticket resolution and a positive indirect impact on consumer outcomes.
Change Plan
Service Provider Impact Assessment Due
Completed
Start:
25 Sep 2022Due:
21 Sep 2023Completion:
Preliminary Change Report Issued
Completed
Start:
21 Sep 2023Due:
06 Oct 2023Completion:
Responsible Committee Review
Completed
Start:
06 Oct 2023Due:
17 Oct 2023Completion:
17 Oct 2023Consultation Issued
Completed
Start:
17 Oct 2023Due:
20 Oct 2023Completion:
20 Oct 2023Final Change Report Issued
Completed
Start:
20 Oct 2023Due:
10 Nov 2023Completion:
10 Nov 2023Responsible Committee Decision
Completed
Start:
10 Nov 2023Due:
21 Nov 2023Completion:
21 Nov 2023Impacted REC Documents
Impacted REC Services
Status
Implementation Date
23 February 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want data relating to my energy supply to be handled appropriately, so that I can have a consistent and faultless switching experience.
- As the Switching Service Desk, I want to be able to access market data that lets me resolve tickets first time, so that I can provide a more efficient service to users. As the GES Provider, I want my users to be able to access information that helps them fulfil their objectives, so that the service is used as efficiently as possible. As the EES Provider, I want my users to be able to access information that helps them fulfil their objectives, so that the service is used as efficiently as possible.
Proposed Solution Document
Document title
R0071 Proposed Legal Text
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Problem Statement
The Switching Service Desk generates and resolves tickets relating to Switching Incidents and Switching Data queries for Market Participants. GES and EES data is currently unavailable to the Switching Service Desk and access would allow them to resolve tickets more effectively, resulting in a more efficient service and better SLA performance.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0071 - Change Proposal Form
R0071 Change Proposal Plan v2.0 (Approved) - 05.09.2023
R0071 Initial Assessment Report v1.0 (Approved) - 01.08.2023
R0071 Preliminary Change Report v1.0 (Approved) - 17.10.23
R0071 Consolidated Consultation Responses v1.0 - 10.11.23
R0071 Final Change Report V1.0 (Post-Vote) 21.11.23
Company Name
-
Review status
Review required
REC Data Protection Changes
Date of latest update
Type
Change
ID
R0068
Change Category
Change Path
Priority
Urgent
No
Latest Update
19/03/2024 - Following further analysis and engagement with the REC Change Panel at its meeting on 19 March 2024, the Code Manager has revisited its consideration of this Change Proposal. Despite earlier acceptance of the Change Proposal, the Code Manager, and the Change Panel, believes that the proposal has no reasonable prospect of being approved in its current format, and have determined that the Change Proposal should not progress any further. Consequently, Change Proposal R0068 has been rejected. The Code Manager has offered their assistance to the proposer should they need any support in raising a new Change Proposal to resolve any remaining issues.
Summary
A number of additional data protection related changes were identified during the progression of Change Proposal R0046A ‘Governance of Data under the REC (Alternative)’. The intent of this Proposal is to collate all remaining proposed changes, to assess and progress them independently of R0046A, to allow for more thorough industry consultation and with longer lead-times to implementation.
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
CP Form.pdf
Company Name
-
Review status
Review required
Creating a Meter Operator Agent and MOCoP Installer
Date of latest update
Type
Change
ID
R0064
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
28/06/2024 - Change implemented as part of the June 2024 REC Release
Summary
This Change Proposal seeks to clarify the obligations of each type of metering provider by reintroducing the distinction between Meter Operator Agents and MOCOPA Meter Installers which was removed by Retail Code Consolidation. At Retail Code Consolidation these organisations were merged into a new category, Metering Equipment Managers, which also included gas metering providers. Whilst both types of organisation can provide metering services, not all MEM obligations in the REC apply to both organisations.
Change Plan
Solution analysis and development
Completed
Start:
22 Aug 2022Due:
14 Jul 2023Completion:
13 Jul 2023Service Impact assessment commenced
Completed
Start:
14 Jul 2023Due:
14 Jul 2023Completion:
14 Jul 2023Impact Assessment Period Ended
Completed
Start:
09 Oct 2023Due:
03 Nov 2023Completion:
03 Nov 2023Preliminary Change Report issued
Completed
Start:
03 Nov 2023Due:
24 Nov 2023Completion:
24 Nov 2023Consultation issued
Completed
Start:
24 Nov 2023Due:
07 Dec 2023Completion:
07 Dec 2023Final Change report issued
Completed
Start:
07 Dec 2023Due:
26 Jan 2024Completion:
26 Jan 2024REC Change Panel decision
Completed
Start:
26 Jan 2024Due:
06 Feb 2024Completion:
06 Feb 2024Appeal Window closed
Completed
Start:
06 Feb 2024Due:
20 Feb 2024Completion:
20 Feb 2024Draft Legal Text Changes (Including Legal Review)
Completed
Start:
11 Aug 2023Due:
15 Sep 2023Completion:
15 Sep 2023Service Provider Impact Assessment Completed
Completed
Start:
14 Jul 2023Due:
11 Aug 2023Completion:
11 Aug 2023Impact Assessment Period Started
Completed
Start:
15 Sep 2023Due:
09 Oct 2023Completion:
06 Oct 2023Impacted Consumers
Impacted REC Documents
Status
Implementation Date
28 June 2024
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity MEM, I want to be clear on the obligations I need to meet, based on the type of metering activity I complete. I want to meet my obligations efficiently and effectively and without the need to seek additional input/advice from the Code Manager.
- As the Code Manager, I want to be able to differentiate between electricity MEMs based on the type of activity they are responsible for and their interaction with central systems, so that I can engage appropriately. I need to be clear on the obligations that each MEM should be meeting and the performance reporting that should be provided.
Proposed Solution Document
Document title
R0064 - DRAFT legal text 24.11.2023
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Document title
R0064 - Roles Version F for Impact Assessment 4.10.2023
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Problem Statement
The REC currently groups all electricity metering providers within the MEM category. Previously, under the Master Registration Agreement (MRA) they were either classified as Meter Operator Agent or MOCOPA Meter Installers. Not all MEM obligations in the REC are intended to apply to both types of organisations. This can result in ambiguity on the obligations set out in the REC that need to be met by the different types of electricity MEM, not being able to target information to REC Parties appropriately and MEMs not being clear on their new entrant or Maintenance of Qualification obligations.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0064 - Change Proposal Form
R0064 - Change Proposal Plan v1.0 (Approved)
R0064 - Initial Assessment Report v1.0 (Approved)
R0064 - Change Proposal Plan v2.0 (Approved) 21.02.2023
R0064 - Change Proposal Plan v3.0 (Approved) 23.6.2023
R0064 - Change Proposal Plan v4.0 (Approved) 14.8.2023
R0064 - Change Proposal Plan v5.0 (Approved) 14.09.2023
R0064 - Change Proposal Plan v6.0 (Approved) 10.11.2023
Consolidated Impact Assessment Responses 29.11.2023
R0064 - Preliminary Change Report - V1.1 (Approved) 05.12.2023
R0064 - Consolidated Consultation Responses
R0064 - Final Change Report v1.0 (Approved)
Company Name
-
Review status
Review required
Addition of key information to all Service Now tickets
Date of latest update
Type
Change
ID
R0063
Change Category
Change Path
Priority
Urgent
No
Latest Update
The code elements of this change were implemented on the 12 April 2024. The technical solution will be delivered as part of the June 2024 REC Release.
Summary
This Change seeks to improve the key business information, required by the DNOs, included in the SNOW tickets produced by CSS Service Desk for CSS Asynchronously rejected messages
Change Plan
Solution Analysis and Development
Completed
Start:
22 Aug 2022Due:
07 Feb 2023Completion:
07 Feb 2023Service Provider Impact Assessment - Preliminary
Completed
Start:
07 Feb 2023Due:
20 Mar 2023Completion:
20 Mar 2023Service Provider Detailed Impact Assessments
Completed
Start:
20 Mar 2023Due:
10 Jul 2023Completion:
27 Jun 2023Preliminary Change Report issued
Completed
Start:
10 Jul 2023Due:
14 Jul 2023Completion:
14 Jul 2023Responsible Committee review
Completed
Start:
14 Jul 2023Due:
26 Jul 2023Completion:
26 Jul 2023Consultation trigger
Completed
Start:
26 Jul 2023Due:
28 Jul 2023Completion:
28 Jul 2023Consultation close
Completed
Start:
28 Jul 2023Due:
18 Aug 2023Completion:
18 Aug 2023Final Change Report issued
Completed
Start:
18 Aug 2023Due:
15 Sep 2023Completion:
14 Sep 2023Responsible Committee decision
Completed
Start:
15 Sep 2023Due:
27 Sep 2023Completion:
27 Sep 2023Status
Implementation Date
12 April 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer I want the Switch process to work efficiently and effectively, so that I can switch Energy Supplier without unnecessary delay or issues.
- As an ERDS and GRDS, I want to receive SNOW tickets that contain all of the relevant data to enable me to triage and resolve issues efficiently, so that Consumers do not experience unnecessary switching delays and I am able to meet my service level obligations.
- As the CSS Provider, I want the ERDS related SNOW tickets to contain all of the relevant data to enable the efficient resolution of issues without the need for a manual workaround to be utilised, so that Consumers do not experience unnecessary switching delays.
Proposed Solution Document
Document title
Schedule 26 - Switching Service Management_R0063_FCR 15.09.2023
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Problem Statement
The SNOW tickets received by ERDS and GRDS for messages that CSS has asynchronously rejected (e.g., for business rule reasons) currently do not contain the relevant data for the SDSPs to triage and take any necessary action to resolve the underlying issue(s).This may delay the resolution of the SNOW tickets, potentially having an impact on aConsumers Switch.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0063 - Change Proposal Form
R0063 - Change Proposal Plan v1.0 (Approved)
R0063 - Initial Assessment Report v1.0 (Approved)
R0063 - Change Proposal Plan v2.0 (Approved) 21.02.2023
R0063 - Extension to Change Plan 2.0 (Approved) 04.04.2023
R0063 - Preliminary Change Report v1.0 (Approved) 26.07.2023
R0063 - Consolidated Consultation Responses
R0063 - Final Change Report v2.0 (Approved) 27.09.2023
Company Name
-
Review status
Review required
Removal of ERDA meteringPointEnergyFlow change restriction
Date of latest update
Type
Change
ID
R0062
Change Category
Change Path
Priority
Urgent
No
Latest Update
This change was implemented on 12 April 2024. *This change is expected to have a direct impact on the Market-wide Half Hourly Settlement Design for it to be maintained in the enduring arrangements. The change has been approved as it has value for the interim period.*
Summary
As part of the Faster Switching Programme Enactment Phase change CR-E37, a restriction was applied to Electricity Retail Data Agents (ERDAs) to prevent multiple changes being made to the RMP. Any errors can be rectified once in the lifetime of an RMP, back to the creation of the RMP. This change has been raised to allow ERDAs to make more than one change to Energy Flow to improve data accuracy without requiring a new RMP
Change Plan
Solution analysis and development completed
Completed
Start:
22 Aug 2022Due:
16 Aug 2023Completion:
16 Aug 2023Service Provider impact assessment started
Completed
Start:
16 Aug 2023Due:
18 Aug 2023Completion:
18 Aug 2023Service Provider impact assessment completed
Completed
Start:
18 Aug 2023Due:
25 Sep 2023Completion:
25 Sep 2023Party impact assessment issued
Completed
Start:
25 Sep 2023Due:
19 Oct 2023Completion:
13 Oct 2023Party impact assessment closed
Completed
Start:
19 Oct 2023Due:
09 Nov 2023Completion:
03 Nov 2023Preliminary Change Report issued
Completed
Start:
09 Nov 2023Due:
08 Dec 2023Completion:
07 Dec 2023Responsible Committee review
Completed
Start:
08 Dec 2023Due:
19 Dec 2023Completion:
19 Dec 2023Consultation issued
Completed
Start:
19 Dec 2023Due:
22 Dec 2023Completion:
22 Dec 2023Consultation closed
Completed
Start:
22 Dec 2023Due:
23 Jan 2024Completion:
23 Jan 2024Final Change Report issued
Completed
Start:
23 Jan 2024Due:
09 Feb 2024Completion:
08 Feb 2024Responsible Committee decision
Completed
Start:
09 Feb 2024Due:
20 Feb 2024Completion:
20 Feb 2024Appeal window closure
Completed
Start:
20 Feb 2024Due:
06 Mar 2024Completion:
06 Mar 2024Status
Implementation Date
12 April 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want any metering data issues to be resolved without the need for a new MPAN to be created, so that I am able to reference my current MPAN in any discussions with my Energy Supplier or other Market Participants.
- As an ERDA, I want to be able to correct the Metering Point Energy Flow Data Item more than once, to remove the need for the termination of RMPs and the creation of new RMPs and to facilitate data accuracy. As an impacted Market Participant, I want to ensure good quality underlying data is available to support the transition to MHHS to avoid additional time and effort being spent fixing data quality issues during the migration period.
- As an Energy Supplier, I want data issues associated with the Metering Point Energy Flow to be resolved without the need to create a new RMP, so that my Settlement accuracy and performance is not impacted As an Energy Supplier, I want data issues associated with the Metering Point Energy Flow to be resolved without the need to create a new RMP, so that discussions I have with my customers are not unnecessarily confused by a change in RMP reference.
Proposed Solution Document
Document title
R0062 - Solution Development Report 13.10.2023
Archive
Off
Document title
R0062 - Solution Development Report v3.0 06.12.2023
Archive
Off
Document title
R0062 Draft Legal text 07.12.2023
Archive
Off
Document title
R0062 - Approved Legal Text 20.02.2024
Archive
Off
Problem Statement
To maintain accurate values for Settlement, DNOs must make regular changes to the LLFC Indicator in ERDS. Until June 2023, the meteringPointEnergyFlow has been tied to this Data Item, which has sometimes resulted in changes to the energy direction. For example, going from Import to Export. Where errors have been identified, the DNO needs to be able to correct meteringPointEnergyFlow back to the correct value to ensure data accuracy. The current restriction, to only one change of Energy Direction against an RMP, can be overcome through by terminating the existing RMP and creating a new RMP with the correct Metering Point Energy Flow value. This has a detrimental impact on the Consumer and Settlement. It is inconvenient for the Consumer to be assigned a new MPAN and Settlement relies on an accurate history that will be lost when a new MPAN is assigned.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0062 - Change Proposal Form
R0062 Removal of ERDA meteringPointEnergyFlow change restriction
R0062 - Change Proposal Plan v1.0 (Approved) 04.07.2023
R0062 - Initial Assessment Report v1.0 (Approved) 04.07.2023
R0062 Consolidated Impact Assessment Responses v1.0 07.12.2023
R0062 Preliminary Change Report v1.0 (Approved) 19.12.2023
R0062 Consolidated Consultation Responses v1.0 PUBLIC
R0062 - Final Change Report (Post-Vote) v2.0 20.02.2024
Company Name
-
Review status
Review required