Crossed Meters Process: Clarifications and Support
Date of latest update
Type
Issue
ID
I0314
Change Category
Change Path
Priority
Urgent
No
Latest Update
12/05/2026 - The Information Request has closed. The Code Manager is curently assessing the responses
Summary
This issue seeks to solve is the gap between the documented REC Crossed Meters process and how it is being applied operationally. The aim is to ensure all parties fully understand the process, apply it consistently, and have the support necessary to achieve timely, correct resolution of Crossed Meter cases.
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
I0314 submission form
I0314 Change Report (Proposal Plan) Approved 21.04.26
Company Name
-
Review status
Review required
Schedule 7 - Energy Theft Reduction 3.3
– Implemented on
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Schedule 7 - Energy Theft Reduction 3.2
– Implemented on
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Sharing Confirmed Energy Theft Data with the BSCCo
Date of latest update
Type
Change
ID
R0263
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
This Change Proposal provides a legal text amendment to Schedule 7 – Energy Theft Reduction, Annex 3 clause 6.4, to include the BSCCo in the list of organisations and Parties who should be shared the data relating to Confirmed Energy Thefts.
Impacted REC Documents
Status
Implementation Date
07 November 2025
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0263 - Legal Drafting - Schedule 7 Energy Theft Reduction (14.08.2025)
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Document title
R0263 - Legal Drafting - Schedule 7 Energy Theft Reduction (Extract) (14.08.2025)
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Problem Statement
There is a gap in the provision of the REC that means that Energy Theft data is not able to be shared with the BSCCo for the purposes of use within Settlement. Without the ability to have this data shared with them, the BSCCo are unable to confirm that all Energy Theft data has been correctly entered into Settlement.
Stages Selection
Issue Proposal Form
R0263 - Change Report (Proposal Plan) 08.07.2025 (Approved)
R0263 - Change Report (For Consultation) V1.0 (14.08.2025)
R0263 - Consolidated Consultation Responses (09.09.2025)
R0263 - Change Report (Final Recommendation) V2.0 (Approved) 16.09.2025
Company Name
-
Review status
Review required
Schedule 7 - Energy Theft Reduction 3.1
– Implemented on
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Update to R0173 Implementation Date
Date of latest update
Type
Change
ID
R0259
Change Path
Priority
Urgent
No
Latest Update
15/07/2025 - In line with Code Manager recommendation, the Change Panel approved R0259. The appeal window has closed.
Summary
On 2 May 2025, the Authority approved R0173 Improvements to the Theft Detection Incentive Scheme. The decision document is published on the REC Portal. The initial implementation date proposed under the Change Report was 1 April 2025. The published Authority decision does not include an indication for when the approved solution should be implemented.
Impacted REC Documents
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
awaghorn@deloitte.co.uk
R0259 - Update to R0173 Implementation Date
R0259 Change Report (Proposal Plan) Approved 17.06.2025
R0259 Change Report (Consultation)
R0259 Change Report (Final Recommendation) Post-vote 15.07.2025
Company Name
-
Review status
Review required
Theft - DNO/Networks not providing photos
Date of latest update
Type
Change
ID
R0253
Change Category
Change Path
Priority
Urgent
No
Latest Update
17/03/26 - The appeal window has closed. No appeal was raised, and the Change will therefore be released in November 2026.
Summary
This Change seeks to introduce an obligation for a Network Party attending sites with suspected or actual Energy Theft to take photographs of the tampered Metering Asset, to be made available to the Energy Supplier upon request.
Impacted REC Documents
Status
Status
Implementation Date
06 November 2026
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0253 Draft Legal Text (Schedule 8) V1.0 14.10.25
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Off
Document title
R0253 Draft Legal Text (Schedule 8) V2.0 13.01.26
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Off
Document title
R0253 Draft Legal Text (Schedule 8) V3.0 20.02.26
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Document title
R0253 Legal Text (Schedule 8) V3.1 02.03.26
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Problem Statement
Where a Network Party attends a site where Energy Theft has taken place, the Metering Asset may have been tampered with, and will therefore be unsafe. The Network Party, in the process of making the Metering Asset safe, will by necessity resolve any tampering. The removal of evidence of tampering is an issue for Energy Suppliers, who need this evidence to make claims under the TDIS.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
awaghorn@deloitte.co.uk
I0253 - Issue Proposal V1.0
I0253 - Change Proposal Re-Plan (Approved) V1.0 - 09.10.2025
R0253 Change Report (Plan) (Approved) V3.0 16.12.2025
R0253 Change Report (IA) V2.0 16.12.2025
R0253 - Change Proposal Re-Plan (Approved) V2.0 - 16.12.2025
R0253 Consolidated Impact Assessment Responses
R0253 Change Report - Consultation (Approved) V1.0 20.01.2026
R0253 Consolidated Consultation Responses V1.0
R0253 Change Report - Vote (Approved) V1.0 03.03.2026
Company Name
-
Review status
Review required
Creation of an Energy Theft Detection and Resolution Body
Date of latest update
Type
Issue
ID
I0176
Urgent
No
Latest Update
17/07/2026 - the Proposer has chosen to withdraw this Issue. REC Issue I0176 - Creation of an Energy Theft Detection and Resolution Body has now been withdrawn. Discussions with industry stakeholders at the Theft Issues Group have indicated a lack of confidence in, and support for, the introduction of a Theft Detection and Resolution Body. In addition, feedback from numerous Revenue Protection Agents indicates that zero-volume contracts are already available to Suppliers with smaller portfolios. Given the lack of industry support and the availability of alternative arrangements, the Code Manager has determined that it would not be appropriate to proceed with the development of a Theft Detection and Resolution Body solution at this time. The adoption window closed on 31 July 2026.
Summary
There is currently a lack of consistent standards of investigation and good quality data across GB. This issue aims to analyse this gap and propose the creation of a standardised Energy Theft Detection and Resolution body.
Impacted Consumers
Impacted REC Documents
Status
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
awaghorn@deloitte.co.uk
I0176- Creation of an Energy Theft Detection and Resolution Body.docx
Company Name
REC Code Manager
Review status
Review required
Mandating ETTOS follow up
Date of latest update
Type
Issue
ID
I0174
Urgent
No
Latest Update
22/07/2025 - I0174 has been moved to Issue Resolved as the problem statement of this issue has been addressed under R0173 Improvements to TDIS, which will be implemented on 22/09/2025, with an effective date of 1/10/2025
Summary
It has been identified that not all ETTOS leads are flowing through into the theft outcome files. This proposal aims to assess this and clarify the appropriate procedure.
Impacted Consumers
Impacted REC Documents
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
awaghorn@deloitte.co.uk
I0174 - Mandating ETTOS follow up
Company Name
REC Code Manager
Review status
Review required