Change Smart Meter Installation Consumer Survey Specification survey questions to a REC Category 2 document
Date of latest update
Type
Change
ID
R0177
Change Category
Change Path
Priority
Urgent
No
Latest Update
This change was implemented on 06 September 2024.
Summary
Adding the Smart Meter Installation Consumer Survey Specification questions to the REC list of documents will allow any amendments to follow the REC change process and allow anyone to propose such amendments.
Change Plan
Preliminary Change Report published
Completed
Start:
22 May 2024Due:
05 Jul 2024Completion:
04 Jul 2024Consultation opened
Completed
Start:
05 Jul 2024Due:
05 Jul 2024Completion:
04 Jul 2024Consultation closes
Completed
Start:
05 Jul 2024Due:
26 Jul 2024Completion:
26 Jul 2024Final Change Report published
Completed
Start:
26 Jul 2024Due:
09 Aug 2024Completion:
08 Aug 2024Change Panel decision
Completed
Start:
09 Aug 2024Due:
20 Aug 2024Completion:
20 Aug 2024Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
06 September 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Domestic or Micro-Business Consumer, I want the Smart Meter Installation survey questions to have robust governance, so I have confidence the right KPIs are being monitored.
- As an Energy Supplier, I want the Smart Meter Installation survey questions to be governed by the REC Change Process, so I can suggest and provide feedback on changes to them.
Proposed Solution Document
Document title
REC Baseline Statement DRAFT
Archive
Off
Problem Statement
The Smart Meter Installation Consumer Survey Specification questions are mandatory for Energy Suppliers to use, but there is no mechanism for Energy Suppliers to raise changes or issues against the questions as they are not held in the REC Baseline Statement.
Stages Selection
R0177 Change Proposal Form
R0177 Change Proposal Plan v1.0 Approved
R0177 Initial Assessment Report v1.0 Approved
R0177 Preliminary Change Report v1.0
R0177 Consolidated Consultation Responses v1.0
R0177 Change Report (Final Recommendation) V1.1
Company Name
Gemserv
Review status
Review required
Frequency and content of CSS reports on switching via the DCC portal
Date of latest update
Type
Change
ID
R0115
Change Category
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
This change has been raised by Ofgem to make updates to CSS reports provided by the Switching Operator; for these be provided on a weekly basis and be designed in such a way that only genuine Switches between Suppliers are reported. At present the latter is not possible as all switches at MPID level are reported with no indication of switching flows.
Change Plan
Preliminary Change Report published
Completed
Start:
27 Apr 2023Due:
15 Dec 2023Completion:
15 Dec 2023Consultation issued
Completed
Start:
15 Dec 2023Due:
15 Dec 2023Completion:
15 Dec 2023Consultation close
Completed
Start:
15 Dec 2023Due:
19 Jan 2024Completion:
19 Jan 2024Final Change Report published
Completed
Start:
19 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Responsible Committee Decision
Completed
Start:
26 Jan 2024Due:
06 Feb 2024Completion:
06 Feb 2024Send to Authority for determination
In Progress
Start:
06 Feb 2024Due:
07 Feb 2024Completion:
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want Ofgem to effectively monitor the market to ensure the right policy decisions are made.
- As Ofgem, I need accurate and timely data to ensure that I can make informed decisions on any interventions in relation to market stability.
Proposed Solution Document
Document title
Attachment A_R0115 Solution Requirements Matrix v2.0
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Off
Document title
Attachment B_R0115 Report Templates v1.0
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Off
Document title
Switching Operator (SO) Service Definition_redline 15.12.2023
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Off
Problem Statement
Without appropriate reporting, Ofgem cannot effectively monitor the level of Switching in the market in a timely and accurate manner. This hinders its ability to act and inform any policy interventions in relation to market stability.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
R0115 - Change Proposal Form
R0115 - Change Proposal Plan v2.0 (Approved) 05.12.2023
R0115 Initial Assessment Report v2.0 (Approved) 05.12.2023
R0115 - Preliminary Change Report v1.0 (Published for Consultation) 15.12.2023
R0115 - Consolidated Consultation Responses_Non Confidential (26.01.2024)
R0115 - Final Change Report v1.0 (Post-Vote) 06.02.2024
R0115 Authority Decision (23.04.2024)
Company Name
Ofgem
Review status
Review required
Provision of Enduring Test Environments
Date of latest update
Type
Change
ID
R0070
Change Category
Change Path
Priority
Urgent
No
Latest Update
28/06/2024 - Change implemented as part of the June 2024 REC Release
Summary
Currently the REC does not require the Central Switching Service (CSS) and Switching Operator (SO) to provide the enduring test environments and test data for use by REC Parties when making necessary system changes for REC Change Proposals or internal system updates. This Change Proposal has been raised to introduce these obligations in to the REC.
Change Plan
Solution Analysis and Development
Completed
Start:
09 Sep 2022Due:
06 Jun 2023Completion:
06 Jun 2023Service Provider Impact Assessment Period
Completed
Start:
06 Jun 2023Due:
06 Oct 2023Completion:
06 Oct 2023Service Provider Impact Assessment
Completed
Start:
24 Nov 2023Due:
03 Jan 2024Completion:
03 Jan 2024Party Impact Assessment Issued
Completed
Start:
06 Oct 2023Due:
24 Nov 2023Completion:
24 Nov 2023Preliminary Change Report Issued
Completed
Start:
03 Jan 2024Due:
16 Jan 2024Completion:
16 Jan 2024Responsible Committee Review
Completed
Start:
16 Jan 2024Due:
23 Jan 2024Completion:
23 Jan 2024Consultation Issued
Completed
Start:
23 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Final Change Report Issued
Completed
Start:
26 Jan 2024Due:
23 Feb 2024Completion:
23 Feb 2024Responsible Committee Decision
Completed
Start:
23 Feb 2024Due:
05 Mar 2024Completion:
05 Mar 2024Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
28 June 2024
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a CSS User I want access to a CSS Test Environment, to enable me to test my systems and processes ahead of the implementation of complex or significant changes, so that I can identify any issues prior to go-live.
- As the SO, I want clarity on the obligations placed on me regarding the provision and maintenance of CSS Test Environments and data, so that I can meet my obligations and provide CSS Users and Service Providers with access to appropriate Test Environments.
- As a Switching Data Service Provider (SDSP), I want clarity on the obligations placed on me regarding the provision and maintenance of Test Environments and data, so that I can meet my obligations to test CSS changes. As a Switching Data Service Provider (SDSP), I want access to a CSS Test Environment, to enable me to test my systems and processes ahead of the implementation of complex or significant changes, so that I can identify any issues and address prior to go-live.
Proposed Solution Document
Document title
R0070 legal text v1.0 - Published with Impact Assessment
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Document title
R0070 Legal Text v2.0 - Published with Preliminary Change Report
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Document title
R0070 - Legal Text v3.0 - Approved for Implementation
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Document title
REC Category 3 - Environment Management Plan
Archive
Off
Document title
REC Category 3 Test Data Management Plan
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Off
Problem Statement
For specific types of changes, industry system testing will be required to ensure the end-to-end Switching processes will work as expected following implementation. If Test Environments and Test Data are not available, CSS Users will not be able to complete testing to confirm their systems will operate correctly in the live environment. The REC currently doesn’t define specific obligations on Service Providers regarding enduring test systems and Test Data for Switching processes. The lack of specific obligations may impact the availability of appropriate Test Environments. This could impact the progression of improvements to Switching processes that require a technical change.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0070 Initial Assessment Report v1.0 (Approved)
R0070 - Preliminary Change Report (Approved 23.01.2024)
R0070 - Change Proposal Plan v2.0 (Approved)
R0070 - Change Proposal Form
R0070 - Consolidated Impact Assessment Responses
R0070 - Consolidated Consultation Responses
R0070 - Final Change Report V2.0 (Post-Vote) 05.03.2024
Company Name
-
Review status
Review required
REC V3.0
Date of latest update
Type
Change
ID
R0041
Change Category
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
Legal text baselined
Completed
Start:
10 Apr 2022Due:
13 May 2022Completion:
13 May 2022Final Change Report Issued
Completed
Start:
13 May 2022Due:
20 May 2022Completion:
20 May 2022Responsible Committee Decision
Completed
Start:
20 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Authority Determination (Original)
Completed
Start:
07 Jun 2022Due:
20 Jun 2022Completion:
17 Jun 2022Authority Determination (revoked and re-issued)
Completed
Start:
20 Jun 2022Due:
29 Jun 2022Completion:
29 Jun 2022Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to be able to successfully switch my Energy Supplier with minimal delay or hassle, so that I can start to receive the service and tariff from my chosen Energy Supplier at the earliest opportunity.
- As the Authority, I want the necessary changes made to the Retail Energy Code to introduce the obligations, processes and provisions for the new switching arrangements, to enable the successful transition to enduring governance and operational arrangements.
- As a REC Party, I want to be clear on the obligations I need to meet and the processes I need to follow post CSS go live, to ensure my organisation is ready for the introduction of the new switching arrangements.
- As a REC Service Provider, I want to be clear on the obligations, processes and service standards that I need to meet, to ensure my organisation is ready for the introduction of the new switching arrangements.
Proposed Solution Document
Document title
REC V3.0 Baselined documents
Archive
Off
Document title
REC v3.0 Baselined documents (REC Portal)
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Off
Problem Statement
Changes are required to the REC, to ensure the appropriate obligations, processes and provisions are defined within the REC at CSS go-live, enabling successful transition to enduring governance and operational arrangements developed as part of Ofgem’s Switching Programme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0041 - Change Proposal Form
Letter from the Authority to the REC Code Manager - REC V3.0 Authority Change Proposal
R0041 - Change Proposal Plan v1.0 (Approved)
R0041 - Initial Assessment Report v2.0 (Approved)
R0041 - Final Change Report v3.0 (Post-Vote)
R0041 Authority Decision
Company Name
Ofgem
Review status
Review required