Enabling Electricity Enquiry Service searches using a Unique Property Reference Number
Date of latest update
Type
Change
ID
R0108
Change Category
Change Path
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
Consumers that wish to utilise multi-channel switching services for gas, electricity, water, broadband, bank, home insurance etc. cannot make use of generic address-capture services for electricity switching as Unique Property Reference Number (UPRN) search functionality is not available within the Electricity Enquiry Service (EES).
Change Plan
Service Provider Impact Assessment window start
Completed
Start:
19 Apr 2023Due:
02 Oct 2023Completion:
02 Oct 2023Service Provider Impact Assessment window close
Completed
Start:
02 Oct 2023Due:
18 Dec 2023Completion:
18 Dec 2023Party Impact Assessment start
Completed
Start:
18 Dec 2023Due:
12 Jan 2024Completion:
12 Jan 2024Preliminary Change Report and Consultation issued
Completed
Start:
02 Feb 2024Due:
16 Feb 2024Completion:
16 Feb 2024Party Impact Assessment close
Completed
Start:
12 Jan 2024Due:
02 Feb 2024Completion:
02 Feb 2024Consultation close
Completed
Start:
16 Feb 2024Due:
08 Mar 2024Completion:
08 Mar 2024Final Change Report issued
Completed
Start:
08 Mar 2024Due:
15 Mar 2024Completion:
15 Mar 2024Responsible Committee decision
Completed
Start:
15 Mar 2024Due:
27 Mar 2024Completion:
27 Mar 2024Appeal window closure
Completed
Start:
27 Mar 2024Due:
12 Apr 2024Completion:
12 Apr 2024Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to be able to switch my electricity easily and efficiently.
- As I Consumer, I want to be able to quote or switch my electricity as part of a packaged search.
- As a Supplier, I want Consumers to be able to search for quotes and switch efficiently.
- As an organisation providing multi-channel switching services, I want Consumers to be able to use one set of data when requesting quotes.
Proposed Solution Document
Document title
R0108 Requirements Specification v0.1
Archive
Off
Document title
Electricity Data Access Matrix_R0108 Draft
Archive
Off
Document title
EES API Interface Specification v3.1.6 - Redline
Archive
Off
Problem Statement
Consumers that wish to utilise multi-channel switching services, cannot benefit from the efficiencies of using a UPRN for the electricity Switch as the EES does not provide this functionality.
Stages Selection
SME
SME Role
Lead Technical Analyst
Change Proposal Form
R0108 - Change Proposal Plan (Approved) 17.10.2023
R0108 - Initial Assessment Report (Approved) 17.10.2023
R0108 Consolidated Party IA Responses v1.0 Non-confidential (16.02.2024)
R0108 - Preliminary Change Report v1.0 published for consultation (16.02.2024)
R0108 - Consolidated Consultation Responses_Non Confidential (15.03.2024)
R0108 - Final Change Report v2.0 Post-Vote (27.03.2024)
Company Name
GB Group plc
Review status
Review required
CSS Message Time Stamping
Date of latest update
Type
Change
ID
R0107
Urgent
No
Latest Update
11/08/2023 - This Change Proposal has been withdrawn. During the progression of the Preliminary Impact Assessment work, it was found that an existing data item ‘EventDate’ could be leveraged to address the issue stated in the Change Proposal. R107 will be open for adoption until 25/08/2023.
Summary
Empty
Change Plan
Test
In Progress
Start:
14 Apr 2023Due:
19 Mar 2026Completion:
19 Mar 2026Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
R0107 - Change Proposal Form
Company Name
DCC
Review status
Review required
Clarification of Supplier of Last Resort Obligations under the REC
Date of latest update
Type
Change
ID
R0057
Change Category
Change Path
Priority
Urgent
No
Latest Update
04/08/2023 - Change Proposal has been withdrawn as agreed with the Proposer. The Problem Statement was addressed through C3-0047 - Updates to PAB Procedures.
Summary
Within Schedule 19 – Market Exit and Supplier of Last Resort there is currently no consideration of circumstances where the Replacement Supplier is unable to fulfil its REC obligations in respect of Consumers transferred to them, due to them having little or no control over the processes of the failed supplier or it’s administrator. This change seeks to define when the Replacement Supplier is responsible for obligations relating to the Consumers gained through a Supplier of Last Resort (SoLR) Process.
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer when my Energy Supplier goes out of business and I am transferred to a Replacement Supplier, I want my supply transfer to be handled quickly and have confidence that my new Supplier has all the necessary data to set up my account and bill me correctly from the transfer date, and if the Replacement Supplier fails to provide the expected level of service they will be appropriately held accountable.
- As a Replacement Supplier, I want the limitations affecting my ability to meet my REC obligations to be understood by the REC Code Manager and the Performance Assurance Board, so that any breaches of obligations are considered fairly and any limitations are taken into consideration.
- As the Code Manager I want to apply appropriate and proportionate Performance Assurance Techniques, taking in to account the ability of a Replacement Supplier to meet their obligations under the REC.
Proposed Solution Document
Document title
R0057 Draft Legal Text
Archive
Off
Problem Statement
Currently, Replacement Suppliers are responsible for all obligations of the failed supplier from the date and time set out in the Last Resort Supply Direction, this includes a period of time prior to Consumer accounts transferring to the Replacement Supplier’s systems, limiting their ability to fulfil these obligations. This means that a Replacement Supplier may experience issues with the Performance Assurance obligations for which they are responsible, but do not have direct control over. Any breaches of obligations by a Replacement Supplier need to be considered fairly and any limitations the Replacement Supplier may face are taken into consideration.
Stages Selection
R0057 - Change Proposal Form
R0057 - Solution Options
R0057 - Consolidated Impact Assessment Responses
R0057 - Change Proposal Plan v1.0
R0057 - Initial Assessment Report v1.0 (Approved)
R0057 - Preliminary Change Report V1.0 (Approved)
Company Name
EDF
Review status
Review required
Switch Request Objections (Change of Occupier)
Date of latest update
Type
Change
ID
R0051
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/01/2024 - Withdrawn following adoption window closure.
Summary
This Change Proposal looks to clarity obligations regarding the losing suppliers' rights to object and the circumstances surrounding registrations by gaining suppliers, following the migration from the MRA to the REC.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
R0051 - Downloadable CP form
Company Name
Business Energy Direct
Review status
Review required
Housekeeping amendments to REC V2
Date of latest update
Type
Change
ID
R0012
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Initial Assessment Report published
Completed
Start:
04 Oct 2021Due:
12 Oct 2021Completion:
12 Oct 2021Change Panel review
Completed
Start:
12 Oct 2021Due:
19 Oct 2021Completion:
19 Oct 2021Preliminary Change Report issued
Completed
Start:
19 Oct 2021Due:
22 Oct 2021Completion:
22 Oct 2021Change Panel review
Completed
Start:
22 Oct 2021Due:
16 Nov 2021Completion:
16 Nov 2021Consultation starts
Completed
Start:
16 Nov 2021Due:
17 Nov 2021Completion:
17 Nov 2021Consultation ends
Completed
Start:
17 Nov 2021Due:
08 Dec 2021Completion:
08 Dec 2021Final Change Report issued
Completed
Start:
08 Dec 2021Due:
10 Dec 2021Completion:
10 Dec 2021Change Panel decision
Completed
Start:
10 Dec 2021Due:
21 Dec 2021Completion:
21 Dec 2021Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
31 January 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Consumer, I need Energy Companies to operate consistent processes, to ensure my energy supply is managed efficiently and to retain my trust in the functioning of the energy market.
- As a REC Party, I need the REC to provide a consistent baseline, so I can operate in an interoperable way with other Market Participants.
Proposed Solution Document
Document title
Legal Text (Tracked Changes)
Archive
Off
Document title
Link to Change Set (Clean)
Archive
Off
Problem Statement
The implementation of REC V2, as part of the Retail Code Consolidation SCR, was due to consolidate the existing provisions in other codes into the REC on a like-for-like basis. The Code Manager has identified that there were changes made to previous codes that weren’t reflected in the REC V2 drafting that was implemented. This means that the current processes being operated by industry parties are not reflected in the REC. REC Party's and Service Providers rely on the REC to provide a consistent baseline to ensure the industry operate in an effective and interoperable way. There are currently inconsistencies between the drafting of the REC, and the processes operated by REC Party's and Service Providers, which could cause issues in the effective operation and assurance of the retail energy market.
Stages Selection
R0012 - Change Proposal Plan v1.0 (Approved)
R0012 - Initial Assessment Report v1.0 (Approved)
R0012 - Preliminary Change Report v1.0
R0012 - Preliminary Change Report v2.0 (Approved)
R0012 - Final Change Report v1.0 (Pre-Vote)
R0012 - Final Change Report v2.0 (Post-Vote)
Company Name
REC Code Manager
Review status
Review required
Missing Meter Technical Details
Date of latest update
Type
Change
ID
R0006
Change Category
Change Path
Priority
Urgent
No
Latest Update
08/07/2024 - R0006 has been withdrawn as the issue has been addressed under R0121 - SDEP Review Improvements - Process Types.
Summary
When a Switch occurs, with a concurrent change of Metering Equipment Manager (MEM), and the Meter Technical Details (MTD) are not received by the Gaining Supplier’s MEM, they are unable to provide them to the Gaining Supplier. Lack of MTDS can impact Consumers, Suppliers, and other industry Parties. The Change Proposer has highlighted that there is currently no defined escalation process available to Suppliers, enabling them to chase for missing MTDs following a Switch.
Change Plan
Initial Assessment Report published
Completed
Start:
08 Sep 2021Due:
12 Oct 2021Completion:
12 Oct 2021Change Panel review
Completed
Start:
12 Oct 2021Due:
19 Oct 2021Completion:
19 Oct 2021Updated Change Proposal Plan presented to Change Panel
Completed
Start:
19 Oct 2021Due:
04 Oct 2022Completion:
04 Oct 2022Solution Development
Completed
Start:
04 Oct 2022Due:
05 Oct 2022Completion:
08 Jan 2023Updated plan Presented to Change Panel
Completed
Start:
05 Oct 2022Due:
06 Dec 2022Completion:
06 Dec 2022Service Provider Impact Assessment
Missing Meter Technical Details > Change Plan
Start:
06 Dec 2022Due:
09 Jan 2023Completion:
Party Impact Assessment
Completed
Start:
09 Jan 2023Due:
03 Feb 2023Completion:
24 Feb 2023Preliminary Change Report Issued
Missing Meter Technical Details > Change Plan
Start:
03 Feb 2023Due:
28 Apr 2023Completion:
Responsible Committee Review
Missing Meter Technical Details > Change Plan
Start:
28 Apr 2023Due:
10 May 2023Completion:
Consultation Issued
Missing Meter Technical Details > Change Plan
Start:
10 May 2023Due:
12 May 2023Completion:
Final Change Report Issued
Missing Meter Technical Details > Change Plan
Start:
12 May 2023Due:
30 Jun 2023Completion:
Responsible Committee Decision
Missing Meter Technical Details > Change Plan
Start:
30 Jun 2023Due:
12 Jul 2023Completion:
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer: I want my new Supplier to set up my account in a timely manner, ensuring that I receive timely and accurate bills. I want to my meter to be read regularly to ensure I receive accurate bills I want to receive my final invoice from my old Supplier in a timely manner
- As a Losing Supplier I want to agree a closing meter reading to allow me to produce a final invoice and collect any outstanding payments
- As a Gaining Supplier I want to set up the energy account correctly for the consumer, receive an opening reading and produce a timely first invoice As a Gaining Supplier’s MEM I want to receive the MTD to enable me to update my data and trigger the necessary Market Messages to the new Supplier, new DC and DNO As a new Data Collector I want to receive the MTD to enable me to set up the correct meter reading schedule and collect meter readings.
Proposed Solution Document
Document title
R0006 - Solution Document v1.0
Archive
Off
Problem Statement
On a CoS the new MEM and Supplier need to receive the MTDs from the previous MEM to complete the setup of the customer’s account and billing records. Where MTD are not sent there is no dispute or escalation process to resolve this. This prevents the new Supplier from setting up the customer’s account and issuing a timely and accurate bill.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0006 - Change Proposal Plan v4.0 (Approved)
R0006 - Initial Assessment Report v1.0 (Approved)
Company Name
ScottishPower
Review status
Review required