Alignment of Market Message D0225 ‘consent to share flag’ to support PSR data sharing
Date of latest update
Type
Change
ID
R0139
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
This change was implemented on the 12th April 2024.
Summary
Ofgem have been in with discussion with Energy Suppliers this year, requesting them to voluntarily change how they use the consent option within the Priority Services Register (PSR) flow. This Change Proposal (CP) has been raised to make sure the Market Message mirrors the process agreed between Ofgem and Energy Suppliers by re-naming the Priority Services Register (PSR) Data Item DI51497 (J2208) as “Lawful basis for sharing” and to amend the relevant clauses in REC Schedule 13 if needed.
Change Plan
Party Impact Assessment
Completed
Start:
11 Aug 2023Due:
05 Jan 2024Completion:
05 Jan 2024Preliminary Change Report Issued
Completed
Start:
05 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Consultation
Completed
Start:
26 Jan 2024Due:
09 Feb 2024Completion:
09 Feb 2024Final Change Report Issued
Completed
Start:
09 Feb 2024Due:
16 Feb 2024Completion:
16 Feb 2024Responsible Committee Decision
Not Started
Start:
16 Feb 2024Due:
28 Feb 2024Completion:
Appeal Window Closure
Not Started
Start:
28 Feb 2024Due:
13 Mar 2024Completion:
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
12 April 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Redlining - DI51497 - J2208 - Consent to share data obtained
Archive
Off
Problem Statement
The current PSR Data Item DI51497(J2208) ‘Consent to share data obtained’ does not mirror the legal basis for sharing data that DNOs rely on, or the process that Suppliers have planned to have in place by early 2024.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0139 - Change Proposal Form
Consolidated Impact Assessment Responses
Consolidated Consultation Responses R0139
R0139 Change Proposal Plan v1.0 Approved
R0139 Initial Assessment Report v1.1 Approved
R0139 - Extension to Change Plan v1.0
R0139 Preliminary Change Report v1.0
R0139 Final Change Report v1.0 approved
ICO letter to Ofgem
R0139 redlining - DI51497 - J2208 - Consent to share data obtained
Company Name
Energy Networks Association
Review status
Review required
Add DESNZ to Schedule 12
Date of latest update
Type
Change
ID
R0135
Change Category
Change Path
Priority
Urgent
No
Latest Update
22/03/2024 - Withdrawn.
Summary
Empty
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
R0135 - Change Proposal Form
Company Name
BEIS (Department for Business, Energy and Industrial Strategy)
Review status
Review required
VLP data access requirements
Date of latest update
Type
Change
ID
R0134
Change Category
Change Path
Priority
Urgent
No
Latest Update
22/03/2024 - Withdrawn.
Summary
Empty
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
ESS data items requirements.xlsx
R0134 - Change Proposal Form
R0054 Draft DAM changes.xlsx
Company Name
-
Review status
Review required
Consequential Cross-Code Change for BSC P441 - Complex Site Classes Creation
Date of latest update
Type
Change
ID
R0133
Change Category
Change Path
Priority
Urgent
No
Latest Update
22/03/2024 - Withdrawn.
Summary
A Balancing & Settlement Code (BSC) Modification P441 is looking to introduce additional Complex Site classes which would categorise the types of Complex Site, with each having clearly defined criteria within the BSC, whilst also facilitating a new "type" of Complex Site (referred to as a Class 6 Complex Site) to allow approval of "non-standard" complex sites. It will also clarify when the netting of Imports from Exports for multiple Metering Systems registered in Supplier Volume Allocation (SVA) is permitted.
Change Plan
Solution Development
Completed
Start:
04 Jul 2023Due:
14 Aug 2023Completion:
14 Aug 2023Party Impact Assessment
Completed
Start:
14 Aug 2023Due:
14 Aug 2023Completion:
04 Sep 2023Preliminary change report
Completed
Start:
14 Aug 2023Due:
22 Sep 2023Completion:
22 Sep 2023Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a consumer, I want more choice to take up low-carbon technology and more flexible energy solutions through local energy schemes, such as the Ofgem BEIS Smart System Flexibility Plan and any other future flexibility service provisions that may be developed.
- For MEMs, l want to remove ambiguity around the current Complex Site arrangements and will facilitate the advancement of community energy schemes.
- For Suppliers, I want to encourage more innovation that will lead to the better use of local energy schemes.
Problem Statement
The introduction of new Complex Site classes is needed into the REC to make the solutions under P441 and DCP 424 work. Meter Equipment Managers (MEMs) will need to understand what their new obligations are in respect of metering requirements, as well as impacts on any of the metering processes associated with a Complex Site.
Stages Selection
Change Proposal Form 04.07.2023
R0133 - Change Proposal Plan v1.0 approved 18/07/2023
R0133 Initial Assessment Report v1.0 Approved 18/07/2023
R0133 - Change Proposal Plan v2.0 (Approved) 13/09/2023
R1033 - Draft Legal Text Schedule 14 - Metering Operations for PCR 22.09.23
R0133 - Consolidated Impact Assessment Responses
R0133 Preliminary Change Report V1.0
Company Name
-
Review status
Review required
SDEP Review Improvements (1) - Process Types
Date of latest update
Type
Change
ID
R0121
Change Category
Change Path
Priority
Urgent
No
Latest Update
23/08/2024 - This change was successfully implemented as part of the August 2024 Extraordinary REC Release on 23 August 2024.
Summary
Following a comprehensive review of the Secure Data Exchange Portal (SDEP) system, the Code Manager has identified new Process Types for specific queries and changes to how escalation messages are managed to allow users to better identify appropriate workflows and to handle escalations more efficiently.
Change Plan
Service Provider Impact Assessment start
Completed
Start:
26 May 2023Due:
09 Oct 2023Completion:
09 Oct 2023Service Provider Impact Assessment close
Completed
Start:
09 Oct 2023Due:
22 Jan 2024Completion:
15 Jan 2024Party Impact Assessment start
Completed
Start:
22 Jan 2024Due:
26 Jan 2024Completion:
26 Jan 2024Party Impact Assessment close
Completed
Start:
26 Jan 2024Due:
16 Feb 2024Completion:
16 Feb 2024Preliminary Change Report and Consultation issued
Completed
Start:
16 Feb 2024Due:
01 Mar 2024Completion:
01 Mar 2024Consultation close
Completed
Start:
01 Mar 2024Due:
22 Mar 2024Completion:
22 Mar 2024Final Change Report issued
Completed
Start:
22 Mar 2024Due:
12 Apr 2024Completion:
12 Apr 2024Responsible Committee decision
Completed
Start:
12 Apr 2024Due:
24 Apr 2024Completion:
24 Apr 2024Status
Implementation Date
23 August 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0103 | Central provision of DCC Technical Contacts for requesting test certificates |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want queries associated with my energy supply to be concluded efficiently.
- As an SDEP User, I want to have the appropriate Process Types available to record, track and escalate issues and for the REC to be clear on which Process Type to be used in each instance.
Proposed Solution Document
Document title
R0121 Requirements v1.0 26.01.2024
Archive
Off
Document title
R0121 Draft Legal Text at FCR (12.04.2024)
Archive
Off
Document title
Secure Data Exchange Portal (SDEP) User Guide v3.3 final.pdf
Archive
Off
Document title
R0121 user training deck v1.0.pptx
Archive
Off
Problem Statement
Market participants must have the ability to employ SDEP in more scenarios to allow users to record, track and escalate issues and should facilitate performance assurance reporting. The REC must be clear on which Process Type should be used in each instance and that any related SLAs are specified to ensure that Consumer queries are concluded efficiently.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0121 - Change Proposal Form (Downloadable version) 26.05.2023
CP 1 - Process Type
R0121 - Re-baselined Change Plan (Approved) 06.11.2023
R0121 - Change Proposal Plan (Approved) 03.10.2023
R0121 - Initial Assessment Report (Approved) 03.10.2023
R0121 - Consolidated Party IA Responses_Non Confidential (01.03.2024)
R0121 - Preliminary Change Report v1.0 (published for Consultation) 01.03.2024
R0121 Consolidated Consultation Responses v1.0 (12.04.2024)
R0121 - Final Change Report v2.0 (24.04.2024) Approved
Company Name
-
Review status
Review required
Review of Schedule 12 and processes to manage access to data
Date of latest update
Type
Change
ID
R0118
Change Category
Change Path
Priority
Urgent
No
Latest Update
06/12/2023- This Change was implemented as part of the 6 December 2023 Extraordinary Release
Summary
Since REC go-live in September 2021, Enquiry Service Providers have operated the Enquiry Services processes as effectively as possible, however, overtime gaps have emerged and opportunities to improve have been identified. There have been an increasing number of access requests for market roles that are not reflected in Schedule 12 or the Data Access Matrix (DAM). As a result, it has become apparent there are restrictions on the access to data, and the granting of access to such users can be slow and time consuming. Given the market roles are too narrow at present, this will become increasingly problematic as they do not reflect market roles that could exist in 10 year’s time for example. There is a need to therefore limit ambiguity and reduce number of use cases where judgement is required. This CP will take forward the review of Schedule 12 and any identified changes.
Change Plan
Preliminary Change Report issued
Completed
Start:
12 May 2023Due:
08 Sep 2023Completion:
08 Sep 2023Consultation triggered
Completed
Start:
08 Sep 2023Due:
08 Sep 2023Completion:
08 Sep 2023Consultation close
Completed
Start:
08 Sep 2023Due:
22 Sep 2023Completion:
22 Sep 2023Final Change Report issued
Completed
Start:
22 Sep 2023Due:
06 Oct 2023Completion:
06 Oct 2023Responsible Committee decision
Completed
Start:
06 Oct 2023Due:
17 Oct 2023Completion:
17 Oct 2023Impacted REC Documents
Impacted REC Services
Status
Implementation Date
06 December 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0106 | Performance Assurance Report Catalogue V5.1 |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want Market Participants to have the appropriate data access so any issues affecting my energy account can be addressed easily.
- As a Consumer, I want Market Participants to have appropriate data access so that I can benefit from improved product and service offerings.
- As a Market Participant, I want the processes that grant data access to be simplified and adaptable so that valid data use cases are addressed quickly.
Proposed Solution Document
Document title
R0118 - Draft Legal Text at PCR 08.09.2023
Archive
Off
Document title
R0118 - Draft Legal Text at FCR 06.10.2023
Archive
Off
Problem Statement
Organisations with valid use cases for REC data access must raise a Change Proposal as they are not listed within Schedule 12 or the Data Access Matrix. This is a time-consuming process which delays the implementation of the required access and does not promote innovation, competition, and positive Consumer outcomes.
Stages Selection
R0118 - Change Proposal Form 12.05.2023
R0118 - Change Proposal Plan (Approved) 05.09.2023
R0118 - Initial Assessment Report (Approved) 05.09.2023
R0118 - Consolidated Consultation Responses_NON-CONFIDENTIAL 06.10.2023
R0118 - Preliminary Change Report v1.0 (Published for Consultation) 08.09.2023
R0118 - Final Change Report (Approved) 17.10.2023
Company Name
-
Review status
Review required
Central provision of DCC Technical Contacts for requesting test certificates
Date of latest update
Type
Change
ID
R0103
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
19.09.2023 - approved for implementation in February 2024 Release
Summary
In order for central systems testing (including maintenance and emergency testing) to be undertaken by the Switching Operator, certificates from the SDSPs and CSS User communities are required to interact with CSS in the testing environments. The Switching Operator was able to issue certs to the simulator provider during the Switching Programme, but the replacement process via Service Now no longer allows this – instead placing onerous activity on Parties to collaborate with the Switching Operator to give them the ability to request certificates on their behalf. This change has been raised to ensure that test certificates are held at all times for enough parties to enable changes to be tested with enough simulation to replicate live operational scenarios. The solution proposed is that the Switching Operator can nominate Technical Contacts (TC) for all CSS Users, in order that certificates can be requested for simulators in the test environments. CSS Users would continue to be able to nominate / remove their own TCs as now (and be able to remove the Switching Operator-nominated Technical Contact), and would see all TCs listed on the Switching Portal.
Change Plan
Impact Assessment period - start date
Completed
Start:
23 Mar 2023Due:
19 May 2023Completion:
19 May 2023Impact Assessment period - end date
Completed
Start:
19 May 2023Due:
28 Jul 2023Completion:
28 Jul 2023Preliminary Change Report issued and consultation started
Completed
Start:
28 Jul 2023Due:
11 Aug 2023Completion:
11 Aug 2023Consultation end date
Completed
Start:
11 Aug 2023Due:
04 Sep 2023Completion:
04 Sep 2023Final Change Report issued
Completed
Start:
04 Sep 2023Due:
15 Sep 2023Completion:
08 Sep 2023Responsible Committee decision
Completed
Start:
15 Sep 2023Due:
22 Sep 2023Completion:
19 Sep 2023Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
23 February 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the SO, I want sufficient simulators to be available in the test environments, so that I can test changes to CSS systems for all necessary scenarios
- As a CSS User, I want changes to the CSS systems to be robustly tested, so that implemented changes align to their design and deliver the planned benefits
- As a CSS User, I want to be able to manage my Technical Contacts, so that I am in control of my responsibilities under the REC
Proposed Solution Document
Document title
R0103 legal text changes for Party IA 22.06.2023
Archive
Off
Document title
R0103 legal text for PCR v1.0 11.08.2023
Archive
Off
Document title
R0103 - Legal text for FCR v1.0 08.09.2023
Archive
Off
Problem Statement
Due to certificate expiry, there are not currently sufficient test security certificates for connecting to CSS test environments and emulating CSS Users (simulators). The current process for CSS Users to request certificates is inefficient and is reliant on the CSS Users obtaining new certificates in a timely manner. Without sufficient test certificates, the Switching Operator may not be able to fully test changes to the CSS system.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0103 Change Proposal Form (downloadable version) 23.03.2023
R0103 legal text for IAR v1.0 26.05.2023
R0103 - Change Proposal Plan v1.0 (Approved) 06.06.2023
R0103 - Initial Assessment Report v1.0 (Approved) 06.06.2023
R0103 Consolidated Impact Assessment Responses v1.0 11.08.2023
R0103 - Preliminary change Report Consultation Responses consolidated 08.09.23
R0103 - Preliminary Change Report v1.0 11.08.2023
R0103 Final Change Report (Approved for Implementation) 19.09.2023
Company Name
-
Review status
Review required
Revision of the Implementation Date and approved solution for R0021
Date of latest update
Type
Change
ID
R0101
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
Yes
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
Updated 28 April 2023: Following discussions with DCUSA and Ofgem, this change has been amended to remove reference to deferral of R0021. The Change will focus on providing clarity on the proposed solution and Market Messages to be used when Safe Isolation Works are undertaken. The implementation approach has been amended to a Phased Implementation Approach between 30 June and 03 November 2023.
Change Plan
Solution Analysis and Development
Completed
Start:
23 Mar 2023Due:
31 Mar 2023Completion:
31 Mar 2023Responsible Committee Review Completed
Completed
Start:
31 Mar 2023Due:
27 Apr 2023Completion:
27 Apr 2023Consultation Started
Completed
Start:
27 Apr 2023Due:
28 Apr 2023Completion:
28 Apr 2023Consultation Ended
Completed
Start:
28 Apr 2023Due:
16 May 2023Completion:
16 May 2023Final Change Report Issued
Completed
Start:
16 May 2023Due:
19 May 2023Completion:
19 May 2023Responsible Committee Recommendation
Completed
Start:
19 May 2023Due:
26 May 2023Completion:
26 May 2023Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
30 June 2023
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a premise owner I want to be able to contract with a Safe Isolator Provider (SIP), and for the SIP to be able to provide the service in a fully compliant manner.
- As a REC MEM who wants to operate as SIP, I need clarity on the solution and Market Message requirements when I provide Safe Isolation Works to Premise Owners. As a Registered Supplier, I need clarity on the solution and Market Message requirements when my consumers have Safe Isolation Works completed at their Premise Owners by SIPs.
- As a Distribution Network Operator, I need clarity on the solution and Market Message requirements when my connected parties have Safe Isolation Works completed at their Premise Owners by SIPs.
Proposed Solution Document
Document title
R0101 - Legal text changes for FCR - 19.05.2023
Archive
Off
Document title
FCR R0101 MM & Standards Definition v2.0
Archive
Off
Problem Statement
Updated: 28/04/2023. Following an implementation webinar for R0021 on 2 March, several matters were raised by Parties regarding the solution and the Market Messages that the Code Managers needs to address to ensure that the solution approved by Ofgem can be implemented successfully.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0101 Change Proposal Form (downloadable version) 23.03.2023
R0101 - Safe Isolation Provider Solution Overview - V5.0 19.5.2023
R0101 - Initial Assessment Report (approved) - v1.0 06.04.2023
R0101 - Change Proposal Plan - v3.0
R0101 Preliminary Change Report v2.0 (Approved) 28.04.2023
Phased Implementation Approach v1.0 28.04.2023
FAQ's Webinar 09 May 2023 v1.0
Non-Confidential Consolidated Consultation Responses v1.0 19.05.2023
R0101 - Draft Legal text for FCR v2.0 MM & Standards Definition
R0101 Final Change Report
Company Name
REC
Review status
Review required
Uplift to CSS Maximum Demand Volumes during MHHS Migration Period
Date of latest update
Type
Change
ID
R0093
Change Category
Change Path
Priority
Urgent
No
Latest Update
This change was implemented as part of the the Extraordinary release on 28 March 2024. * This Change Proposal supports the transition to Market-wide Half Hourly Settlement.
Summary
This Change Proposal seeks to make the necessary updates to the REC, primarily to the Central Switching Service (CSS) Service Definition, to ensure that the Switching Operator is appropriately prepared for the increase in message volumes that will be created during the Market Wide Half-Hourly Settlement (MHHS) programme migration period.
Change Plan
Solution Analysis and Development completed
Completed
Start:
08 Feb 2023Due:
06 Apr 2023Completion:
04 Apr 2023Service Provider Preliminary Impact Assessment period started
Completed
Start:
06 Apr 2023Due:
06 Apr 2023Completion:
04 Apr 2023Service Provider impact assessment period completed
Completed
Start:
06 Apr 2023Due:
23 Oct 2023Completion:
23 Oct 2023Preliminary Change Report issued
Completed
Start:
23 Oct 2023Due:
17 Nov 2023Completion:
17 Nov 2023Responsible Committee review
Completed
Start:
17 Nov 2023Due:
29 Nov 2023Completion:
29 Nov 2023Consultation issued
Completed
Start:
29 Nov 2023Due:
01 Dec 2023Completion:
01 Dec 2023Consultation closed
Completed
Start:
01 Dec 2023Due:
15 Dec 2023Completion:
15 Dec 2023Final Change Report issued
Completed
Start:
15 Dec 2023Due:
12 Jan 2024Completion:
12 Jan 2024Responsible Committee decision
Completed
Start:
12 Jan 2024Due:
24 Jan 2024Completion:
24 Jan 2024Appeal Window closure
Completed
Start:
24 Jan 2024Due:
08 Feb 2024Completion:
08 Feb 2024Status
Implementation Date
28 March 2024
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Electricity Consumer, I want the migration of my MPAN to the new HH Settlement arrangements to be as smooth as possible, so that the service I receive from my Electricity Supplier or it’s appointed agents is not interrupted As an Electricity Consumer, I want my ability to switch to be impacted as little as possible by MHHS migration activities
- As the Switching Operator, I want to be prepared for the increased volumes expected during the MHHS Migration Period. As the ERDS Provider, I want the CSS to be able to manage the volume of messages being sent so that I can provide the service I am required to during the MHHS Migration Period
- As an Electricity Supplier, I want the MPANs I select to the new HH Settlement arrangements to complete their migration without undue delay, so that the service I provide to Consumers is impacted as little as possible and so that I can meet my migration obligations As a MEM, as part of migration I want my new appointment and my legacy de-appointment to occur within the planned timescales so that the services I provide are impacted as little as possible As a Data Service, as part of migration, I want my new appointment to occur within the planned timescales so that the services I provide can commence in a timely manner As a Data Collector, I want my legacy de-appointment to occur within the planned timescales so that I have a clear understanding and smooth ending to the service I provide
Proposed Solution Document
Document title
R0093 Solution Development Report v2.0 13.11.2023
Archive
Off
Document title
R0093 - Legal text for Consultation 30.11.2023
Archive
Off
Document title
R0093 - Legal text for PCR 17.11.2023
Archive
Off
Problem Statement
As part of the MHHS programme, it is necessary to migrate approximately 31 million MPANs from the existing settlement arrangements to those under the MHHS Target Operating Model. This will create a significantly increased volume of messages, whether for Switches or changes to Supplier Agents, for the CSS during the MHHS Migration Period. The CSS Service Definition does not currently require the Switching Operator to be capable of processing these additional volumes.
Stages Selection
SME
SME Role
Lead Technical Analyst
Uplift to CSS NFRs for MHHS Migration Period - Interpretations.docx
Uplift to CSS NFRs for MHHS Migration Period - CSS Definition .docx
R0093 Change Proposal Form
R0093 - Change Proposal Plan v3.0 (Approved) 15.09.2023
R0093 - Initial Assessment Report v1.0 (Approved) 04.04.2023
R0093 - Preliminary Change Report v2.0 (Approved) 30.11.2023
R0093 Consolidated Consultation Responses v1.0 PUBLIC
R0093 - Final Change Report v2.0 (Post-Vote) 24.01.2024
R0093 - Authority Decision to Reject Appeal 21.03.2024
R0093 - Final Change Report v3.0 (Revised implementation date) 25.03.2024
Company Name
-
Review status
Review required
DCC Service Level Agreements for the Switching Incentive Regime
Date of latest update
Type
Change
ID
R0092
Change Category
Priority
Urgent
No
Latest Update
22/07/2024 - The Authority rejected R0092 and approved R0092A for implementation 08/11/2024. R0092A Change Proposal page link: https://recportal.co.uk/group/guest/-/dcc-service-level-agreements-for-the-switching-incentive-regime-1
Summary
Requirements for the Central Switching Service (CSS) were identified during the Design, Build and Test Phase of the Ofgem-led Switching Programme as a basis for the procurement of Switching systems. These requirements were later baselined in the REC Service Definitions as Service Level Agreements (SLAs). Following the successful go-live of the CSS, these SLAs merit a review, in order to ensure that they are realistic, given the physical systems design and the actual behaviours of users, compared to the assumptions that were made in the early design phase of the Switching Programme. This Change Proposal has been raised as the vehicle to complete the review and take forward any identified changes.
Change Plan
Solution Development
Completed
Start:
01 Feb 2023Due:
05 Oct 2023Completion:
05 Oct 2023Service Provider Impact Assessment
Completed
Start:
05 Oct 2023Due:
20 Nov 2023Completion:
13 Nov 2023Party Impact Assessment
Completed
Start:
20 Nov 2023Due:
03 Jan 2024Completion:
10 Nov 2023Preliminary Change Report issued
Completed
Start:
03 Jan 2024Due:
20 Feb 2024Completion:
16 Feb 2024Preliminary Change Report - Committee Review
Completed
Start:
20 Feb 2024Due:
27 Feb 2024Completion:
27 Feb 2024Consultation close
Completed
Start:
01 Mar 2024Due:
04 Apr 2024Completion:
04 Apr 2024Final Change Report issued
Completed
Start:
04 Apr 2024Due:
23 Apr 2024Completion:
19 Apr 2024Responsible Committee Decision
Completed
Start:
23 Apr 2024Due:
30 Apr 2024Completion:
30 Apr 2024Sent to Authority for Determination
Not Started
Start:
30 Apr 2024Due:
01 May 2024Completion:
Consultation published
Completed
Start:
27 Feb 2024Due:
01 Mar 2024Completion:
01 Mar 2024Alternative Change Proposals
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want the CRS Provider to provide an effective service so that my Switch is not delayed.
- As the REC Code Manager, I want to ensure the CRS Provider has appropriate SLAs set, which incentivises the effective functioning of the Switching Service.
- As the CRS Provider, I want to ensure that the appropriate SLAs are in place to incentivise the effective functioning of the Switching Service and if these SLAs are not met by the CRS Provider, the commercial impact is proportionate to the detriment experienced by CSS Users and Consumers.
Proposed Solution Document
Document title
R0092 DCC Red line Proposal (26.01.2024)
Archive
Off
Document title
R0092_Legal Text at FCR (19.04.2024)
Archive
Off
Problem Statement
Following the introduction of Performance Charges, on 01 April 2023, charges will apply based on the CRS Provider's performance against the defined SLAs. The SLAs were developed based on assumptions made in the early phases of the Switching Programme. The DCC has proposed that these are reviewed, to ensure they are fit for purpose and any Performance Charges applied are proportionate to CSS User detriment and Consumer impact.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
Switching Performance Measures - DCC's proposed changes.pdf
DCC Service Level Agreements for the Switching Incentive Regime - Change Proposal Form
Switching Performance Regime PMEL Candidates v2.0
R0092 - Change Proposal Plan (Approved) 06.06.2023
R0092 Extension to Change Plan 1.0 (Approved) 15.08.2023
R0092 - Initial Assessment Report (Approved) 06.06.2023
R0092 - Rebaselined Change Plan (Approved 12.01.2024)
R0092_Consolidated Impact Assessment Responses_NON-CONFIDENTIAL (16.02.2024)
R0092 and R0092A - Preliminary Change Report v1.1 (Approved) 28.02.2024
R0092 and R0092A - Consolidated Consultation Responses (19.04.2024)
R0092 and R0092A - Final Change Report v2.0 (Post-Vote) 30.04.2024
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