Performance Assurance Methodology and Techniques

Date of latest update
Type
Change
ID
C3-0092
Urgent
No
Latest Update
-
Summary
1. Updated to acknowledge PAB’s role in relation to the updates to the change process. 2. General housekeeping changes.
Proposer
Nathan Chaplow
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
Code Manager (RPA)
Review status
Review required

Changes to Metering Expert Panel Terms of Reference to support alternate R0170 solution

Date of latest update
Type
Change
ID
C3-0091
Urgent
No
Latest Update
-
Summary
This change puts the STIRG document under bespoke voting arrangements, where unanimous approval is required from the Network Operator and Metering Equipment Manager (MEM) representatives that are directly affected by the document (e.g. the DNO and electricity MEM). This puts the document back under very similar arrangements as it was under MOCoPA, which all Parties agree worked. Version 2 of the legal text is now available with adjusts made from the previous consultation.
Proposer
Caroline Freimuller
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
Code Manager (RPS)
Review status
Review required

Creation of a Tool to Manually Correct ERDS / CSS Discrepancies

Date of latest update
Type
Change
ID
R0201
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented on 27 March 2026.
Summary
There is currently a tool utilised by DNOs to manually correct registration data to align the Registered Supplier in ERDS with the data held in CSS. The Market-Wide Half Hourly Settlement (MHHS) Design does not allow for retrospective amendment of Supplier Registration i.e. there is no equivalent tool for manual correction post MHHS go live (M10). Therefore, post MHHS implementation, any issues which prevent CSS data being reflected in ERDS cannot be corrected. This will prevent the Supplier from appointing agents and will lead to errors in settlement data under the BSC. A change is required to address this.
Proposer
Andrew Wallace
Change report - Final Change Report

Comments deadline
Change Plan

Change Issue Group

Completed

Start:

01 Aug 2024

Due:

01 Aug 2024

Completion:

01 Aug 2024

Proposal Plan Approval

Completed

Start:

01 Aug 2024

Due:

03 Sep 2024

Completion:

03 Sep 2024
Status
Implementation Date
Status Live
EMAR Version 27.03.2026_live
Included changes Affected REC Items
R0100 Update to Error Handling Documents

Documents

Name Version Last updated Actions
317 bytes
Version 1.0 - 23 Jun 2026 PDF - 317 bytes
1.0 23 Jun 2026
317 bytes
Version 1.0 - 08 Jun 2026 PDF - 317 bytes
1.0 08 Jun 2026
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
holly.law
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
Indicative PARC extract for R0201
Archive
Off
Document title
Solution Development Report published for Impact Assessment
Archive
Off
Document title
Legal Text published for Impact Assessment
Archive
Off
Document title
R0201 - Solution Development Report 270824
Archive
Off
Problem Statement
There are instances where ERDS (and SMRS under BSC governance) can be misaligned with the CSS and under the MHHS arrangements there is no mechanism for manual correction which there is in place today. From MHHS go live the Supplier will not be able to appoint their preferred agents. This issue only applies to MHHS Migrated Metering Points as the existing mechanism for manually correcting data would be used if the issue related to a non-migrated Metering Point. In the event that the Supplier cannot appoint its agents, this may prevent the Supplier from accurately billing the Consumer. The potential impact will increase as MHHS Migration continues, with more MHHS Metering Points potentially impacted by any CSS / ERDS discrepancy.
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
CP Form - CSS ERDS Discrepancy
R0201 Change Proposal Re-Plan V2.0 Approved
Change Proposal Re-Plan V3.0 Approved
Change Report for Impact Assessment
RECCo Overview Slides - CSS and ERDS Discrepancies
R0201 Change Report Proposal Plan V2.0 (Approved) 03.09.2024
R0201 - Change Proposal Re-Plan v1.0 (Approved) 15.10.2024
R0201 Consolidated Impact Assessment Responses (Public)
R0201 Change Report (Consultation) v1.0 12.08.2025
R0201 Consolidated Consultation Responses V1.0
R0201 Change Proposal Re-plan V4.0
Company Name
-
Review status
Review required

Review of the REC's Address Management Service

Date of latest update
Type
Issue
ID
I0200
Change Category
Change Path
Priority
Urgent
No
Latest Update
13/05/2026 - The REC Code Manager is establishing a new REC working group to support the progression of I0200 – Review of the REC’s Address Management Service. If you would like to attend the I0200 Working Group, please register your interest by contacting the Code Manager at change.management@recmanager.co.uk. The first meeting will take place in June 2026, with the exact date and time to be confirmed in due course and communicated via the REC Change Bulletin and via email to all those who register their interest.
Summary
Having the incorrect address can lead to a range of Consumer issues, including switching, billing and meter reading problems. The Meter Point Location (MPL) and Retail Energy Location (REL) have been added to the Code to resolve this issue. Whilst there had been progress resolving address data issues, there is not currently a mechanism to establish Code level targets for address improvement, resulting in around 2.8 million unmatched addresses.
Proposer
Claire Hemmens
Change Report - Initial Assessment and Change Plan Report

Comments deadline
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Lead Analyst
James Hardy
Date of Update to Priority
Solution Development
Problem Statement
There has been progress resolving address data issues, but there is no mechanism to clearly establish Code level targets for address improvement, or overall market performance.
SME
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
I0200 - Improving Address Management Targets (Issue Form)
I0200 - Change Issues Group paper
I0200 - Change Report (Proposal Plan) V1.1 (Approved) 18.02.2025
I0200 - Update to Plan (Pre Approval) 14.04.2026
Company Name
REC Code Manager
Review status
Review required

Review of Metering Asset data transferred from MAMs to the CDSP

Date of latest update
Type
Issue
ID
I0196
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
02/09/2026 - Update to plan published ahead of review at the REC Metering Expert Panel on 09 September 2026.
Summary
It has emerged that a high proportion of gas Data Items contain mismatches when comparing between Metering Asset Managers (MAM), Gas Suppliers, and the Central Data Service Provider. This Issue seeks to explore this issue and identify mechanisms by which these mismatches may be resolved.
Proposer
Amy Crowe-Lamont
Change Report - Initial Assessment and Change Plan Report

Comments deadline
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Problem Statement
Work conducted by RPA has identified a significant number of mismatches between gas Data Items held by key stakeholders. This may result in Consumer detriment, as information relevant to an MPRN may not be held accurately by any given Party. As such, there is a need to review processes pertaining to the communication of gas data by MAMs onward to the CDSP to mitigate the potential for mismatches.
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0196 Issue Proposal Form (Word)
I0196 Issue Proposal Form (PDF)
I0196 Change Report (Plan) (Approved) V2.0 07.05.25
I0196 Change Re-Plan (Approved) V1.0 02.05.25
Company Name
-
Review status
Review required

Introducing a Process to Provide Updates During Fault Resolutions

Date of latest update
Type
Issue
ID
I0197
Change Category
Priority
Urgent
No
Latest Update
10/06/2026 - The Code Manager, following an approval to an Update to Plan by the REC Metering Expert Panel, has placed I0197 on hold.
Summary
Some customers have had faulty meters for a prolonged period, which impacts billing and settlement, and can prevent customers accessing specific tariffs. Currently the REC only has obligations relating to electricity meter faults, and these do not actually require work to be done to address faults. This issues proposes the introduction a maximum timeframe Fault Resolution deadline to resolve issues around faulty meters.
Proposer
Amy Crowe-Lamont
Change Report - Initial Assessment and Change Plan Report
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Lead Analyst
James Hardy
Date of Update to Priority
Solution Development
Problem Statement
Consumers have had faulty meters for a prolonged period, which impacts billing and settlement, and can prevent customers accessing specific tariffs.
SME
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0197 - Change Proposal Form
I0197 - Change Report (Proposal Plan) V1.0 (Approved) 03.06.2025
I0197 - Update to Plan V3.0 (On Hold) 03.06.2026
Company Name
-
Review status
Review required

Metering Asset Manager (MAM) Communication Method Register

Date of latest update
Type
Change
ID
R0198
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal has been implemented as part of the February 2026 REC Release.
Summary
Studies conducted by the REC Performance Assurance (RPA) function of the REC Code Manager have concluded that gas market data fidelity may be improved by reducing the frequency of missed messages between Metering Asset Managers and other REC Parties. This Issue seeks to explore mechanisms by which a reduction in the number of permissible communication methods used by MAMs could support the data quality improvement objective.
Proposer
Amy Crowe-Lamont
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 27.02.2026_live
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0198 - Draft Schedule 14 - Metering Operations & Draft Communications Method Register
Archive
Off
Document title
R0198 - Draft Schedule 14 - Metering Operations & Draft Communications Method Register V2.0
Archive
Off
Problem Statement
MAMs communicate with each other, and with other parties, using up to three possible methods as they send Market Messages in line with their obligations in the REC. It has been suggested that moving to a single communication method might help mitigate gas data quality issues. This Issue seeks to explore an interim solution to facilitate this.
SME
SME Role
Lead Assurance Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
I0198 Change Proposal (pdf)
I0198 Change Report (Plan) (Approved) V2.0 03.04.2
I0198 Change Proposal Re-Plan V1.0 28.03.25
I0198 Change Report (IA) V1.0 03.04.25
R0198 Consolidated IA Responses V1.0 Non-Confidential
R0198 Change Report (Consultation) V1.0 11.06.25
R0198 Change Proposal Re-Plan V2.0 02.07.25
Change Report (Consultation) V2.0 11.07.25
R0198 Consolidated Consultation Responses V1.0 06.08.25
R0198 Change Report (Final Recommendation: Pre-Vote) V1.1 13.08.25
R0198 Change Report (Final Reccomendation - Post-Vote) V1.0 13.08.25
Company Name
-
Review status
Review required

CSS Change to Allow Prevent of Registration by Market Segment

Date of latest update
Type
Issue
ID
I0194
Change Category
Change Path
Priority
Urgent
No
Latest Update
06/05/2025 - Code Manager presented solution development outcomes to Technical Change Panel on 30/04/2025 and confirmed that the issue has been resolved and will not be progressed further. An operational process will be put in place for the monitoring of Registrations by Market Segment.
Summary
To prevent a Supplier with exemptions in place that were approved, in BSC and REC PAB for Smart and Unmetered, from registering meter points other than those that they are Qualified in.
Proposer
Matt Cogram
Change Plan

Change Proposal Plan approved

Completed

Start:

25 Jul 2024

Due:

03 Dec 2024

Completion:

03 Dec 2024

Definition

In Progress

Start:

03 Dec 2024

Due:

28 Feb 2025

Completion:

Status
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
Harriet Truss
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0194 - Solution Report v1.0 23.04.2025
Archive
Off
Problem Statement
Suppliers who do not operate, or intend to operate, in the Smart or Unmetered Market Segments, will be seeking exemptions from the relevant MHHS Qualification requirements. At present, there is no mechanism in CSS to prevent Suppliers from registering Metering Points for which an exemption has been granted and for which they are therefore not qualified.
SME
SME Role
Lead Technical Analyst
SME User
maxime.van-eyseren@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
PAB281_01A_Modification Proposal Form.docx
I0194 - CSS Change to Allow Prevent of Registration by Market Segment.docx
PAB281_01_Request for Exemption from Suppliers v2.0.docx
352_04_Initial Written Assessment - v1.0.docx
I0194 Proposal Plan Change Report V2.0 (Approved) 03.12.2024.pdf
I0194 - Change Proposal Re-Plan v1.0 (Approved) 27.02.2025
Company Name
-
Review status
Review required

Add Enumeration Values to the DI51035 - Communications Provider Data Item

Date of latest update
Type
Change
ID
R0193
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal has been implemented as part of the REC Release on 27 June 2025.
Summary
As the valid list of Communications Providers is being removed from MDD, Elexon have raised a change to propose this list is added to the DI51035 - Communications Provider Data Item.
Proposer
Colin Berry
Status
Implementation Date
Status Live
EMAR Version 27.06.2025_live
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0193 Solution Document v1.0
Archive
Off
Problem Statement
For the industry to maintain an ongoing list of valid Communications Providers after it is removed from MDD, Enumeration Values will be added to the Communication Provider Data Item (DI51035).
SME
SME Role
Lead Assurance Analyst
I0193 - Add Enumeration Values to the DI51035 - Communications Provider Data Item
I0193 Change Report (Proposal Plan) V2.0 (Approved) 17.09.2024
I0193 Consolidated Impact Assessment Responses PUBLIC V1.0
R0193 Change Report (For Consultation) V1.0
R0193 Consolidated Consultation Responses v1.0
R0193 Change Report (Final Recommendation) Post Approval V1.0
Company Name
-
Review status
Review required

Introduction of SLA for Supplier De-Registration on Disconnected Meters

Date of latest update
Type
Change
ID
R0191
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
Issue has been discussed twice at RIG and has been identified via data cleanse activity. Parties identified that there are a number of meters (NG alone have 5k in this state) that are showing as terminated but an active Energy Supplier appointment. Discussion at RIG identified that REC Is potentially lacking detail/obligations/timescales on suppliers/DNOs to report/update/respond to disconnection queries.
Proposer
shelley.rouse
Change Plan

Change Plan approved by Change Panel

Completed

Start:

Due:

Completion:

01 Apr 2025

Presented at Change Issues Group

Completed

Start:

Due:

Completion:

03 Apr 2025

Change Report (For Consultation) approved by Change Panel

Completed

Start:

Due:

Completion:

17 Jun 2025

Approved at Change Panel

Completed

Start:

Due:

Completion:

05 Aug 2025
Impacted Consumers
Impacted REC Documents
Status
Implementation Date
Status Live
EMAR Version 07.11.2025_live
Included changes Affected REC Items
R0003 Market-wide Half-Hourly Settlement Implementation
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0191 draft legal text for IA
Archive
Off
Document title
R0191 draft legal text for consultation - pre MHHS
Archive
Off
Document title
R0191 draft legal text for consultation - post MHHS
Archive
Off
Problem Statement
There is no time scale by which Energy Suppliers need to have submitted the Registration De-Activation Request or for electricity to have raised a query with the Distribution Network Operator (DNO) if they believe the Metering Point should not be Disconnected. This raises difficulties for the REC Performance Assurance team when monitoring and enforcing this obligation.
I0191- De-energisation of disconnected meters
I0191 Change Report (Proposal Plan) V1.1 Approved 01.04.25
I0191 Consolidated Impact Assessment Responses v1.0
R0191 Change Report (For Consultation) V1.1
R0191 Consolidated Consultation Responses V1.0
R0191 Change Report (Final Recommendation) Approved 05.08.25
Company Name
REC Issues Group
Review status
Review required