Service Termination Issue Reporting (Change to Category 2 document)
Date of latest update
Type
Change
ID
R0145
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
22/02/2024 At the Metering Expert Panel meeting on 14 February 2024, the Panel voted to reject the Code Manager's recommendation to approve R0145 - Service Termination Issue Reporting (Change to Category 2 Document). Under REC Schedule 5 - Change Management, when a Responsible Committee rejects the recommendation of the Code Manager with respect to a Self-Governance Change Proposal, the Change Proposal is automatically referred to Ofgem (as the Authority) for its determination, unless the Code Manager changes its recommendation based on the reasons provided by the relevant sub committee. Following consideration of the decision made by the Metering Expert Panel and the reasons for its rejection, the Code Manager has decided to amend its recommendation, and is now recommending the rejection of R0145. The Code Manager maintains that the business case for R0145 was made, and the solution does address the identified problem statement, and this was reflected in the comments of a majority of group members as the R0145 was progressed and during the vote. However, it is clear that some RECMEP members are supportive of a change to the governance of this document that would remove it from the REC completely. Although this was outside of the scope of the original change, it was a consistent theme throughout the development of R0145. Consequently, R0145 has been rejected for implementation and the decision will not be referred to Ofgem.
Summary
This Change Proposal updates the Categorisation of this REC document to a Category 2 document. It is currently classified as a Category 3 document – which are used for guidance documents that have no material impacts on REC Parties. The REC obligates compliance with this document through Schedule 14 – Meter Operations and the Consolidated Metering Codes of Practice
Change Plan
Impact Assessment
Completed
Start:
21 Aug 2023Due:
25 Aug 2023Completion:
25 Aug 2023Preliminary Change Report Issued
Completed
Start:
25 Aug 2023Due:
08 Sep 2023Completion:
08 Sep 2023Preliminary Change Report Review by Metering Expert Panel (ex-committee)
Completed
Start:
08 Sep 2023Due:
15 Sep 2023Completion:
15 Sep 2023Consultation - 15 Working Days
Completed
Start:
15 Sep 2023Due:
22 Sep 2023Completion:
13 Oct 2023Final Change Report Issued
Completed
Start:
08 Dec 2023Due:
22 Dec 2023Completion:
06 Feb 2024Metering Export Panel Decision
Completed
Start:
10 Nov 2023Due:
24 Nov 2023Completion:
24 Nov 2023Second Preliminary Change Report
Completed
Start:
22 Sep 2023Due:
10 Nov 2023Completion:
10 Nov 2023Consultation on 2nd Preliminary Change Report
Completed
Start:
24 Nov 2023Due:
27 Nov 2023Completion:
24 Nov 2023Preliminary Change Report Consultation Closes
Completed
Start:
27 Nov 2023Due:
08 Dec 2023Completion:
08 Dec 2023Final Decision of Metering Expert Panel
Not Started
Start:
22 Dec 2023Due:
12 Jan 2024Completion:
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a DNO I want to ensure that the MEMs who work on my network have the requisite skills and experience and that they will follow the instructions relating to reporting incidents of danger, damage, or interference with the DNO Equipment, as set out in the Service Termination Issue Reporting document.
- As a Supplier I want any MEM I employ to have clear instructions on how to report incidents of danger, damage, or interference with the DNO Equipment.
- As a MEM I want information on what actions I need to take where there is danger, damage, or interference with the DNO Equipment at site, so that issues can be safely addressed in the appropriate timescales.
- As the Code Manager, I want clarity on the governance and for change processes of the document to be appropriate, for the subject matter and relevant affected parties.
Problem Statement
Compliance with the CoMCoP and the Metering Operations Schedule includes obligations on the MEMs to report incidents of danger, damage, or interference with the DNO Equipment in accordance with the requirements set out in the document. Failure to comply with these requirements will leave the MEM subject to permission to work on the DNO’s equipment being revoked, which will have consequences on their ability to work as a REC MEM more widely.
Stages Selection
R0145 - Downloadable Change Proposal Form
R0145 - Service Termination Issue Reporting CPP v1.0 Approved 05.09.2023
R0145 IAR - Service Termination Issue Reporting Approved by Change Panel 05.09.2023
08.09.2023 - R0145 REC Service Termination Issue Reporting v1.0 Draft Legal Text for PCR
R0145 - Preliminary Change Report (Approved by Panel) 15.09.23
R0145 - Change Proposal Re-Plan v2.0 20/11/2023
R0145 - Consolidated Consultation Responses v1.1 Public
R0145 FCR -STIR Document (Change to Cat 2) (Post-Vote) V1.0 14.02.2024
Company Name
-
Review status
Review required
New value for Site Visit Check Code (J0024)
Date of latest update
Type
Change
ID
R0143
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
12/10/2023 - Change Proposal has been rejected, as the change needs to be raised under the Balancing & Settlement Code - as the impacted Data Item is a BSC owned Data Item, and is not able to be amended by a REC Change.
Summary
The Change introduces a change to the MM00036/(D0139), to introduce a new Site Visit Check Code to reflect site specific capacity charges being levied by the Distribution Network Operators (DNOs) on Suppliers for their Consumers.
Change Plan
Impact Assessment Report Published
Completed
Start:
14 Aug 2023Due:
25 Aug 2023Completion:
25 Aug 2023Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I need my Supplier to be aware of any charges that will be applied by the DNO for the provision of the connection while the site is De-energised.
- As a Supplier I need to know if charges are expected to be levied by the DNO for retained capacity for De-energised Metering Points, so that I can pass the costs on to my Consumer.
Problem Statement
DNOs need to be able to communicate to Suppliers that they will charge site-specific DUoS for de-energised sites where there is an ongoing need for the connection to be maintained.
Stages Selection
R0143 - Change Proposal Form
R0143 - Change Proposal Plan v1.0 2 Approved by Change Panel 05.09.2023
R0143 - IAR - New Site Visit Check Code v1.0 Approved by Change Panel 25.09.2023
Company Name
-
Review status
Review required
Introducing Third Party Intermediary (energy broker) assurance and accreditation
Date of latest update
Type
Change
ID
R0137
Change Category
Urgent
No
Latest Update
16/05/2025 - The Authority has published their decision to reject R0137 and R0137A.
Summary
This change seeks to expand the obligation for Energy Suppliers to only work with TPIs who are adhering to principles as set out in the REC TPI Code of Practice to all Non-Domestic Consumers. It also looks to reduce the burden on Energy Suppliers having to perform their own audits by introducing a REC Services Accreditation Scheme and allowing companies to qualify as an Industry-Recognised Accreditation Body.
Change Plan
Service Provider Impact Assessment opens
Completed
Start:
20 Jul 2023Due:
05 Jul 2024Completion:
05 Jul 2024Service Provider Impact Assessment closes
Completed
Start:
05 Jul 2024Due:
09 Aug 2024Completion:
06 Aug 2024Party Impact Assessment opens
Completed
Start:
09 Aug 2024Due:
16 Aug 2024Completion:
15 Aug 2024Party Impact Assessment closes
Completed
Start:
16 Aug 2024Due:
09 Sep 2024Completion:
09 Sep 2024Preliminary Change Report Issued
Completed
Start:
09 Sep 2024Due:
08 Oct 2024Completion:
08 Oct 2024Responsible Committee Review
Completed
Start:
08 Oct 2024Due:
15 Oct 2024Completion:
15 Oct 2024Consultation opens
Completed
Start:
15 Oct 2024Due:
18 Oct 2024Completion:
17 Oct 2024Consultation closes
Not Started
Start:
18 Oct 2024Due:
08 Nov 2024Completion:
Responsible Committee Decision
Not Started
Start:
10 Dec 2024Due:
17 Dec 2024Completion:
Final Change Report issued
Not Started
Start:
08 Nov 2024Due:
10 Dec 2024Completion:
Sent to Authority for Determination
Not Started
Start:
17 Dec 2024Due:
18 Dec 2024Completion:
Alternative Change Proposals
Impacted Consumers
Impacted REC Documents
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Non-Domestic Consumer, I want to work with TPIs who are demonstrating best practice standards within the market.
- As a Non-Domestic Energy Supplier, I want clear obligations around my use of TPIs so I can demonstrate best practice standards within the market and ensure my audit obligations are met.
- As RECCo, I want to provide an assurance and accreditation scheme to register TPIs to remove the burden of Suppliers having to individually audit TPIs.
- As a Third Party Intermediary, I want clear obligations so I can become accredited and assure that Suppliers and Non-Domestic Consumers are receiving best practice standards within the market.
Proposed Solution Document
Document title
Legal Text for Party IA.zip
Archive
Off
Document title
R0137 Legal Text for Consultation
Archive
Off
Document title
R0137 Legal Text - Final
Archive
Off
Problem Statement
Non-Domestic Consumers have more limited protections than Domestic and Microbusiness Consumers in the energy market, and so may not always experience best practice from all parties they interact with. The aim is to expand these protections while limiting the audit burdens on Suppliers and TPIs.
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
R0137 - Change Proposal Form External
R0137 Change Proposal Plan v1.0 (Approved)
R0137 Initial Assessment Report v1.1 (Approved)
R0137 Consolidated Impact Assessment Responses PUBLIC
R0137 and R0137A Change Report (For Consultation) V1.0
R0137 &R0137A Consolidated Consultation Responses PUBLIC v1.0
R0137 and R0137A Change Report (Post Vote) V1.0
Authority decision on REC modification proposal R0137 and R0137A
Company Name
RECCo
Review status
Review required
Provision of Grid Supply Point Group ID from a Postcode search in EES
Date of latest update
Type
Change
ID
R0111
Change Category
Change Path
Priority
Urgent
No
Latest Update
05/04/2024 - The Code Manager has rejected the progression of R0111 as Postcode itself does not always have a direct correlation to the GSP Group and believes that a full address should be provided so that accurate quotes are given to a Consumer.
Summary
Empty
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0111 - CP Form (Downloadable version)
Company Name
GB Group plc
Review status
Review required
Review of ONAGE SLAs
Date of latest update
Type
Change
ID
R0105
Change Category
Change Path
Priority
Urgent
No
Latest Update
11/09/24 - Change Report REJECTED by REC Metering Expert Panel
Summary
In light of the changes introduced as part of the Faster Switching Programme, this Change Proposal has been raised to review the SLAs and lead times around the sending and receiving/processing of the ONAGE and associated Market Messages.
Change Plan
Solution Development Closes
Completed
Start:
06 Apr 2023Due:
31 May 2024Completion:
31 May 2024Party Impact Assessment Published
Completed
Start:
31 May 2024Due:
04 Jul 2024Completion:
04 Jul 2024Preliminary Change Report & Consultation Published
Completed
Start:
04 Jul 2024Due:
08 Aug 2024Completion:
08 Aug 2024Final Change Report Published
Not Started
Start:
08 Aug 2024Due:
04 Sep 2024Completion:
Responsible Committee Decision
Not Started
Start:
04 Sep 2024Due:
11 Sep 2024Completion:
Appeal Window Closure
Not Started
Start:
11 Sep 2024Due:
25 Sep 2024Completion:
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to have continual Meter Equipment Manager coverage, so that I am confident that work on my Metering Asset can be conducted even during a Switch.
- As a MEM, I want my obligations relating to appointment and de-appointment to be considered and practicable, so that my operational processes are not unduly onerous. 2 - As a Gas Supplier, I want to be able to reliably and predictably appoint and de-appoint MEMs during a Switch, so that I am confident that my Consumers are not left without a MEM at any stage. 3 - As the Code Manager, I want REC processes to operate within SLAs that are reflective of both the realistic operational capacities of REC Parties, and also of the needs of the broader market, so that the end Consumer has the best possible Switching experience.
Problem Statement
Current ONAGE SLAs may no longer be proportionate to the length of the Switching process as a result of the Faster Switching programme. Lengthy ONAGE SLAs relative to the timescale of the switching process may result in Consumers being left without a MEM during the switch process. The proposer has asked the Code Manager to conduct a review of the ONAGE SLAs to explore whether these SLAs are still appropriate, and therefore ensure that Consumers are subject to any detriment.
Stages Selection
SME
SME Role
Lead Assurance Analyst
R0105 - Change Proposal Form (downloadable version) 06.04.2023
R0105 Change Proposal Plan (Approved) V2.0 31.05.24
R0105 Initial Assessment Report (Approved) V1.0 16.04.24
R0105 Change Proposal Re-Plan (Approved) V1.0 31.05.24
R0105 Consolidated IA Responses V1.0 08.08.24
R0105 Change Report (Published for Consultation) v1.0 08.08.24
R0105 Consolidated Consultation Responses V1.0 02.09.2024
R0105 Change Report (Rejected) V2.0 11.09.24
Company Name
-
Review status
Review required
DCC Service Level Agreements for the Switching Incentive Regime
Date of latest update
Type
Change
ID
R0092
Change Category
Priority
Urgent
No
Latest Update
22/07/2024 - The Authority rejected R0092 and approved R0092A for implementation 08/11/2024. R0092A Change Proposal page link: https://recportal.co.uk/group/guest/-/dcc-service-level-agreements-for-the-switching-incentive-regime-1
Summary
Requirements for the Central Switching Service (CSS) were identified during the Design, Build and Test Phase of the Ofgem-led Switching Programme as a basis for the procurement of Switching systems. These requirements were later baselined in the REC Service Definitions as Service Level Agreements (SLAs). Following the successful go-live of the CSS, these SLAs merit a review, in order to ensure that they are realistic, given the physical systems design and the actual behaviours of users, compared to the assumptions that were made in the early design phase of the Switching Programme. This Change Proposal has been raised as the vehicle to complete the review and take forward any identified changes.
Change Plan
Solution Development
Completed
Start:
01 Feb 2023Due:
05 Oct 2023Completion:
05 Oct 2023Service Provider Impact Assessment
Completed
Start:
05 Oct 2023Due:
20 Nov 2023Completion:
13 Nov 2023Party Impact Assessment
Completed
Start:
20 Nov 2023Due:
03 Jan 2024Completion:
10 Nov 2023Preliminary Change Report issued
Completed
Start:
03 Jan 2024Due:
20 Feb 2024Completion:
16 Feb 2024Preliminary Change Report - Committee Review
Completed
Start:
20 Feb 2024Due:
27 Feb 2024Completion:
27 Feb 2024Consultation close
Completed
Start:
01 Mar 2024Due:
04 Apr 2024Completion:
04 Apr 2024Final Change Report issued
Completed
Start:
04 Apr 2024Due:
23 Apr 2024Completion:
19 Apr 2024Responsible Committee Decision
Completed
Start:
23 Apr 2024Due:
30 Apr 2024Completion:
30 Apr 2024Sent to Authority for Determination
Not Started
Start:
30 Apr 2024Due:
01 May 2024Completion:
Consultation published
Completed
Start:
27 Feb 2024Due:
01 Mar 2024Completion:
01 Mar 2024Alternative Change Proposals
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want the CRS Provider to provide an effective service so that my Switch is not delayed.
- As the REC Code Manager, I want to ensure the CRS Provider has appropriate SLAs set, which incentivises the effective functioning of the Switching Service.
- As the CRS Provider, I want to ensure that the appropriate SLAs are in place to incentivise the effective functioning of the Switching Service and if these SLAs are not met by the CRS Provider, the commercial impact is proportionate to the detriment experienced by CSS Users and Consumers.
Proposed Solution Document
Document title
R0092 DCC Red line Proposal (26.01.2024)
Archive
Off
Document title
R0092_Legal Text at FCR (19.04.2024)
Archive
Off
Problem Statement
Following the introduction of Performance Charges, on 01 April 2023, charges will apply based on the CRS Provider's performance against the defined SLAs. The SLAs were developed based on assumptions made in the early phases of the Switching Programme. The DCC has proposed that these are reviewed, to ensure they are fit for purpose and any Performance Charges applied are proportionate to CSS User detriment and Consumer impact.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
Switching Performance Measures - DCC's proposed changes.pdf
DCC Service Level Agreements for the Switching Incentive Regime - Change Proposal Form
Switching Performance Regime PMEL Candidates v2.0
R0092 - Change Proposal Plan (Approved) 06.06.2023
R0092 Extension to Change Plan 1.0 (Approved) 15.08.2023
R0092 - Initial Assessment Report (Approved) 06.06.2023
R0092 - Rebaselined Change Plan (Approved 12.01.2024)
R0092_Consolidated Impact Assessment Responses_NON-CONFIDENTIAL (16.02.2024)
R0092 and R0092A - Preliminary Change Report v1.1 (Approved) 28.02.2024
R0092 and R0092A - Consolidated Consultation Responses (19.04.2024)
R0092 and R0092A - Final Change Report v2.0 (Post-Vote) 30.04.2024
R0092A_Authority_Decision (22.07.2024)
Company Name
-
Review status
Review required
Changes to Supply Number Format for MHHS (Alternative)
Date of latest update
Type
Change
ID
R0083A
Priority
Urgent
No
Latest Update
17/11/2023 - The Authority has rejected R0083A, but has approved R0083 for implementation on MHHS M8 *This Change Proposal is a consequential change from the Market-wide Half Hourly Settlement programme
Summary
The Electricity Supply License requires Suppliers to provide the Supply Number to each Consumer on every bill, or at least once per year where no bill has been sent. The Supply Number format is prescribed by the REC and is detailed in the Energy Market Data Specification. The MHHS design is changing the data associated with each individual metering point, including those data items currently displayed within the Supply Number top line. This is an Alternative Change Proposal to R0083, which proposes to replace the format of the top line in the Supply Number Format. This Change Proposal proposes to remove the top line completely from the S Number format. Both solutions are being progressed together to allow for a clear assessment of the benefits and drawbacks and impacts to consumers.
Original CP
Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity Consumer I want to be able to provide my prospective Energy Supplier with the necessary information for them to provide a suitable tariff. As a Non-Domestic Consumer, I want to have the necessary information that will allow me to access tariff information, specific to my business, to help me manage my energy. As an electricity Consumer, I want to have access to the data that will help me appoint my own Metering Equipment Manager (MEM) where permitted.
- As a Supplier, I want to know how to populate and format the Supply Number, so that I can meet my obligations to include it in Consumer bills or statements. As a Third Party Intermediary (TPI), I want Consumers to be able to provide me with the right information to provide appropriate quotes.
- As an independent Distribution Network Operator, I want to be able to identify and use the DUoS Tariff Id so that I can provide transparency on charging that is being applied to my customers. As the Electricity Enquiry Service (EES) Provider, I want to know how to populate the Supply Number so that I can make it available on the EES
Problem Statement
The Market-wide Half Hourly Settlement design is impacting the Data Items that are used in the top line of the Supply Number, which Energy Suppliers are obliged to provide to Consumers at least once a year under their Licence. A revised definition of the Supply Number format is required so that Electricity Suppliers have a clear understanding of the approach to populating the Supply Number for metering points that have migrated to the new MHHS arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0083A - Change Proposal Form 05.12.2022
Decision to Reject Change Proposal R0083A - Change to Supply Number Format Alternate
Company Name
-
Review status
Review required
Introduction of a new Meter Asset Condition Code
Date of latest update
Type
Change
ID
R0072
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
19/09/2024 - Change Proposal R0072 has been rejected and raised to Ofgem to consider. Despite earlier acceptance, the Code Manager believes that the proposal is not relevant to the REC and cannot progress any further.
Summary
This change seeks to introduce a new Asset Condition Code where further investigation is required by a Distribution Network Operator, where is there suspected asbestos in the metal encased cut-out
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0072 - Change Proposal Form
Company Name
Consumer
Review status
Review required
REC Data Protection Changes
Date of latest update
Type
Change
ID
R0068
Change Category
Change Path
Priority
Urgent
No
Latest Update
19/03/2024 - Following further analysis and engagement with the REC Change Panel at its meeting on 19 March 2024, the Code Manager has revisited its consideration of this Change Proposal. Despite earlier acceptance of the Change Proposal, the Code Manager, and the Change Panel, believes that the proposal has no reasonable prospect of being approved in its current format, and have determined that the Change Proposal should not progress any further. Consequently, Change Proposal R0068 has been rejected. The Code Manager has offered their assistance to the proposer should they need any support in raising a new Change Proposal to resolve any remaining issues.
Summary
A number of additional data protection related changes were identified during the progression of Change Proposal R0046A ‘Governance of Data under the REC (Alternative)’. The intent of this Proposal is to collate all remaining proposed changes, to assess and progress them independently of R0046A, to allow for more thorough industry consultation and with longer lead-times to implementation.
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
CP Form.pdf
Company Name
-
Review status
Review required
DCC Service Organisation Control 2 (SOC2) Assessments
Date of latest update
Type
Change
ID
R0048
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/06/2024 - The Technical Expert Panel have rejected R0048 in line with the Code Manager's recommendation.
Summary
Currently within the Central Switching Service (CSS) Service Definition document there is a requirement for the CSS Provider to arrange for and undertake system organisation control type 2 (SOC2) assessments on the CSS’s cloud-based infrastructure. This Change Proposal seeks to determine if it is appropriate for the requirement for assurance on the CSS’s cloud-based infrastructure to be changed from ‘SOC2 Type 2’ to ‘independently assessed’.
Change Plan
Service Provider Impact Assessment
Completed
Start:
20 May 2022Due:
16 Jan 2023Completion:
08 Feb 2023Solution Development
In Progress
Start:
16 Jan 2023Due:
24 Nov 2023Completion:
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the Code Manager, I want REC Service Providers to obtain and maintain appropriate security certification, so I have confidence that the Service Providers security, processing integrity, confidentiality and privacy controls are assessed, and any risks are identified and addressed.
- As the CSS Provider, I want to be able to obtain an appropriate security certification, so I can demonstrate security compliance in a proportionate and cost-effective approach.
Proposed Solution Document
Document title
Central Switching Service (CSS) Definition - R0048 Redlined
Archive
Off
Problem Statement
The CSS Provider asserts that SOC2 assessment does not provide a proportionate level of assurance or the best value for money, which based on their experience, they believe they have a better understanding of the CSS’s risk profile. However, the use of SOC2 assessments is currently defined within the CSS Definition document, which means an alternative assurance regime cannot be used.
Stages Selection
R0048 - Change Proposal Form
R0048 - Change Proposal Plan v5.0 (Approved) 11.07.2023
R0048 - Initial Assessment Report v1.0 (Approved)
R0048 Preliminary Change Report v1.0 (Approved)
R0048 Consolidated Consultation Responses v1.0
R0048 Final Change Report Post Vote v1.0
Company Name
DCC
Review status
Review required