Central provision of DCC Technical Contacts for requesting test certificates
Date of latest update
Type
Change
ID
R0103
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
19.09.2023 - approved for implementation in February 2024 Release
Summary
In order for central systems testing (including maintenance and emergency testing) to be undertaken by the Switching Operator, certificates from the SDSPs and CSS User communities are required to interact with CSS in the testing environments. The Switching Operator was able to issue certs to the simulator provider during the Switching Programme, but the replacement process via Service Now no longer allows this – instead placing onerous activity on Parties to collaborate with the Switching Operator to give them the ability to request certificates on their behalf. This change has been raised to ensure that test certificates are held at all times for enough parties to enable changes to be tested with enough simulation to replicate live operational scenarios. The solution proposed is that the Switching Operator can nominate Technical Contacts (TC) for all CSS Users, in order that certificates can be requested for simulators in the test environments. CSS Users would continue to be able to nominate / remove their own TCs as now (and be able to remove the Switching Operator-nominated Technical Contact), and would see all TCs listed on the Switching Portal.
Change Plan
Impact Assessment period - start date
Completed
Start:
23 Mar 2023Due:
19 May 2023Completion:
19 May 2023Impact Assessment period - end date
Completed
Start:
19 May 2023Due:
28 Jul 2023Completion:
28 Jul 2023Preliminary Change Report issued and consultation started
Completed
Start:
28 Jul 2023Due:
11 Aug 2023Completion:
11 Aug 2023Consultation end date
Completed
Start:
11 Aug 2023Due:
04 Sep 2023Completion:
04 Sep 2023Final Change Report issued
Completed
Start:
04 Sep 2023Due:
15 Sep 2023Completion:
08 Sep 2023Responsible Committee decision
Completed
Start:
15 Sep 2023Due:
22 Sep 2023Completion:
19 Sep 2023Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
23 February 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the SO, I want sufficient simulators to be available in the test environments, so that I can test changes to CSS systems for all necessary scenarios
- As a CSS User, I want changes to the CSS systems to be robustly tested, so that implemented changes align to their design and deliver the planned benefits
- As a CSS User, I want to be able to manage my Technical Contacts, so that I am in control of my responsibilities under the REC
Proposed Solution Document
Document title
R0103 legal text changes for Party IA 22.06.2023
Archive
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Document title
R0103 legal text for PCR v1.0 11.08.2023
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Document title
R0103 - Legal text for FCR v1.0 08.09.2023
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Problem Statement
Due to certificate expiry, there are not currently sufficient test security certificates for connecting to CSS test environments and emulating CSS Users (simulators). The current process for CSS Users to request certificates is inefficient and is reliant on the CSS Users obtaining new certificates in a timely manner. Without sufficient test certificates, the Switching Operator may not be able to fully test changes to the CSS system.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0103 Change Proposal Form (downloadable version) 23.03.2023
R0103 legal text for IAR v1.0 26.05.2023
R0103 - Change Proposal Plan v1.0 (Approved) 06.06.2023
R0103 - Initial Assessment Report v1.0 (Approved) 06.06.2023
R0103 Consolidated Impact Assessment Responses v1.0 11.08.2023
R0103 - Preliminary change Report Consultation Responses consolidated 08.09.23
R0103 - Preliminary Change Report v1.0 11.08.2023
R0103 Final Change Report (Approved for Implementation) 19.09.2023
Company Name
-
Review status
Review required
CSS End User Obligations
Date of latest update
Type
Change
ID
R0099
Change Category
Change Path
Priority
Urgent
No
Latest Update
07/02/25 - This Change Proposal has been withdrawn at the request of the proposer, as it is being developed as part of I0180
Summary
There are multiple observed instances of CSS incidents that have been raised that cannot be resolved without proactive engagement from the end user. There are currently no direct obligations on CSS Users to engage with the incident resolution process, or to provide up to date contact details, which can result in the CSS System Operator struggling to resolve incidents in a timely manner. This results in CSS incidents remaining unresolved and results in a degradation of the effectiveness of the switching process. This Change Proposal has been raised to address this issue.
Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
08 November 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0105 | Review of ONAGE SLAs |
|
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0099 Draft Legal Text v1.0 (20.03.2024)
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Problem Statement
There are multiple observed instances of CSS incidents that have been raised that cannot be resolved without proactive engagement from the end user. There are currently no direct obligations on CSS Users to engage with the incident resolution process, or to provide up to date contact details, which can result in the CSS System Operator struggling to resolve incidents in a timely manner.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
R0099 - Change Proposal Form 10.03.2023
Company Name
-
Review status
Review required
Changes to allow DNOs to reinstate disconnected MPANs
Date of latest update
Type
Change
ID
R0095
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
10/04/2026 - Change has been taken of hold. This change will be triggered for a reassessment for Code Manager Impact on 14/04/2026.
Summary
When Meter Point Administration Numbers (MPANs) are erroneously disconnected, they cannot be reinstated. As a result, Consumers suffer billing issues and Registered Suppliers cannot settle against the disconnected MPAN. This change seeks to introduce a mechanism to restore erroneously disconnected MPANs.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I do not want the erroneous disconnection of my MPAN to affect the continuity of my supply contract and billing arrangements.
- As a DNO, I want to be able to reverse erroneous disconnections with no lasting effect so that I don’t need to create a new MPAN to resolve the issue, thereby avoiding DUoS payment collection issues. 2 - As a Supplier, I want to be able to reverse erroneous disconnections with no lasting effect so that I can correctly bill my consumers. 3 - As the CSS, I want users to be able to effectively resolve discrepancies, so that industry data for their portfolio is accurate. 4 - As MPRS, I want users to be able to effectively resolve discrepancies, so that industry data for their portfolio is accurate.
Problem Statement
When MPANs are incorrectly identified and targeted for disconnection, the RMP will be erroneously terminated following receipt of Termination Market Messages by the CSS. This process is irreversible once triggered, meaning that there is no mechanism to restore the MPAN as it was previously. This results in a poor Consumer experience, and settlement misbalancing for Registered Suppliers. Currently, there is no mechanism to mitigate the negative impact on Registered Suppliers/DNO and Consumers.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0095 - Change Proposal form downloadable version 17.02.2023
R0095 Change Proposal Plan v1.0 (Approved) - 20.09.23
R0095 Initial Assessment Report v1.0 (Approved) - 20.09.2023
R0095 - Change Proposal Re-Plan (Approved) v1.0-13.12.23
Company Name
-
Review status
Review required
Clarifications to the Theft Detection Incentive Scheme
Date of latest update
Type
Change
ID
R0091
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
The Energy Theft Detection Incentive Scheme (TDIS) seeks to encourage Suppliers to undertake theft investigations. Following the completion of the first scheme year operated wholly under the REC, there have been several areas of the Code identified where additional clarity would benefit the administration of the TDIS.
Change Plan
Initial Assessment Report Issued
Completed
Start:
23 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Change Proposal Plan Issued
Completed
Start:
27 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Preliminary Change Report Issued
Completed
Start:
07 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Consultation Issued
Completed
Start:
17 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Responsible Committee Decision
Completed
Start:
17 Feb 2023Due:
24 Mar 2023Completion:
24 Mar 2023IAR and CPP Approval
Completed
Start:
27 Jan 2023Due:
07 Feb 2023Completion:
07 Feb 2023Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Supplier, I need my TDIS obligations to be clear to ensure I can meet the requirements appropriately.
- As the Code Manager, I want all Suppliers to be clear on the required Energy Theft reporting so that the scheme can be effectively administered.
- As RECCo, I want to ensure that all Suppliers have clear obligations to ensure the effective administration of TDIS to support the Theft Reduction Strategy.
Proposed Solution Document
Document title
R0091 - Legal Text (as at IAR/CPP)
Archive
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Document title
R0091 - Legal Text at FCR 21.03.2023
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Document title
R0091 - Legal Text FINAL
Archive
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Document title
EMAR Link
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Problem Statement
To enable REC Parties and their agents to successfully meet the obligations of the TDIS, the REC needs to accurately reflect the intention of the requirements and current processes.
Stages Selection
R0091 - Change Proposal Form
R0091 - Change Proposal Plan (Approved) 07.02.2023
R0091 - Initial Assessment Report v1.0 (Approved) 07.02.2023
R0091 - Preliminary Change Report v1.0 17.02.2023
R0091 - Consolidated Consultation Responses
R0091 - Final Change Report v1.0 (Pre-Vote) 21.03.2023
R0091 - Final Change Report v2.0 (Post-Vote) 24.03.2023
Company Name
-
Review status
Review required
Housekeeping changes to the approved legal text for R0047
Date of latest update
Type
Change
ID
R0084
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
Change Proposal R0047 - Metering Code of Practice Consolidation Review, has been approved for implementation on 01 April 2023. Since approval of the Change Proposal the Code Manager has identified a number of omissions, clarifications, typographical errors and changes needed to the approved legal text. This CP has been raised to make the changes to the legal text and ensure accurate text is introduced into the REC.
Change Plan
Preliminary Change Report published and issued for Consultation
Completed
Start:
16 Dec 2022Due:
24 Feb 2023Completion:
24 Feb 2023Consultation ends
Completed
Start:
24 Feb 2023Due:
10 Mar 2023Completion:
10 Mar 2023Final Change Report published
Completed
Start:
10 Mar 2023Due:
21 Mar 2023Completion:
21 Mar 2023Responsible Committee decision (Ex-Committee)
Completed
Start:
21 Mar 2023Due:
24 Mar 2023Completion:
24 Mar 2023Appeal window closure
In Progress
Start:
24 Mar 2023Due:
07 Apr 2023Completion:
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a DNO, MEM, AMI, ASP or MI, I want all Code of Practice obligations to be clear and transparent, to ensure all obligations placed upon my organisation and operatives are understood and can be met in the most efficient way.
- As an Energy Supplier, I want to be confident that my Appointed agents are compliant with all relevant CoP obligations to ensure the safety of my Consumers.
- As RECCo, I want the Metering Scheme obligations to be clear and transparent, to ensure the arrangements deliver against the RECCo strategic aims.
- As the Metering Scheme Auditor, I want the Metering Scheme obligations to be clear and transparent, to ensure the arrangements deliver against the RECCo strategic aims.
Proposed Solution Document
Document title
R0084 Legal text changes - CoMCoP - (For Final Change Report) 21.03.2023
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Document title
R0084 Legal text changes - CoMCoP - (For consultation) 24.02.2023
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Off
Problem Statement
To enable REC Parties to successfully meet the obligations of the CoMCoP, when it is implemented via Change Proposal R0047 on 01 April 2023, the CoMCoP needs to accurately reflect the intention of R0047 and current processes.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0084 - CP Form (Downloadable version)
R0084 - Legal text changes identified pre IAR/CPP - uploaded 12.02.23
R0084 - Change Proposal Plan v1.0 (Approved) 23.02.2023
R0084 - Initial Assessment Report v1.0 (Approved) 23.02.2023
R0084 - Preliminary Change Report v1.0 (Published for Consultation) 24.02.2023
R0084 - Consolidated consultation responses v1.0 21.03.2023
R0084 - Final Change Report v2.0 (Post-Vote) 24.03.2023
Company Name
-
Review status
Review required
Changes to Supply Number Format for MHHS (Alternative)
Date of latest update
Type
Change
ID
R0083A
Priority
Urgent
No
Latest Update
17/11/2023 - The Authority has rejected R0083A, but has approved R0083 for implementation on MHHS M8 *This Change Proposal is a consequential change from the Market-wide Half Hourly Settlement programme
Summary
The Electricity Supply License requires Suppliers to provide the Supply Number to each Consumer on every bill, or at least once per year where no bill has been sent. The Supply Number format is prescribed by the REC and is detailed in the Energy Market Data Specification. The MHHS design is changing the data associated with each individual metering point, including those data items currently displayed within the Supply Number top line. This is an Alternative Change Proposal to R0083, which proposes to replace the format of the top line in the Supply Number Format. This Change Proposal proposes to remove the top line completely from the S Number format. Both solutions are being progressed together to allow for a clear assessment of the benefits and drawbacks and impacts to consumers.
Original CP
Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity Consumer I want to be able to provide my prospective Energy Supplier with the necessary information for them to provide a suitable tariff. As a Non-Domestic Consumer, I want to have the necessary information that will allow me to access tariff information, specific to my business, to help me manage my energy. As an electricity Consumer, I want to have access to the data that will help me appoint my own Metering Equipment Manager (MEM) where permitted.
- As a Supplier, I want to know how to populate and format the Supply Number, so that I can meet my obligations to include it in Consumer bills or statements. As a Third Party Intermediary (TPI), I want Consumers to be able to provide me with the right information to provide appropriate quotes.
- As an independent Distribution Network Operator, I want to be able to identify and use the DUoS Tariff Id so that I can provide transparency on charging that is being applied to my customers. As the Electricity Enquiry Service (EES) Provider, I want to know how to populate the Supply Number so that I can make it available on the EES
Problem Statement
The Market-wide Half Hourly Settlement design is impacting the Data Items that are used in the top line of the Supply Number, which Energy Suppliers are obliged to provide to Consumers at least once a year under their Licence. A revised definition of the Supply Number format is required so that Electricity Suppliers have a clear understanding of the approach to populating the Supply Number for metering points that have migrated to the new MHHS arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0083A - Change Proposal Form 05.12.2022
Decision to Reject Change Proposal R0083A - Change to Supply Number Format Alternate
Company Name
-
Review status
Review required
Changes to Supply Number Format for MHHS
Date of latest update
Type
Change
ID
R0083
Change Category
Priority
Urgent
No
Latest Update
22/09/25 - This Change Proposal has been implemented as part of the MHHS M8 22 September 2025 REC Release.
Summary
The Electricity Supply License requires Suppliers to provide the Supply Number to each Consumer on every bill, or at least once per year where no bill has been sent. The Supply Number format is prescribed by the REC and is detailed in the Energy Market Data Specification. The MHHS design is changing the data associated with each individual metering point, including those data items currently displayed within the Supply Number top line. To support Electricity Supplier implementation of the MHHS arrangements, a clearly defined solution is required setting out a revised approach to populating the Supply Number on Consumer’s bills and statements.
Change Plan
Solution development completed
Completed
Start:
05 Dec 2022Due:
31 Mar 2023Completion:
31 Mar 2023Party Impact Assessment issued
Completed
Start:
31 Mar 2023Due:
06 Apr 2023Completion:
06 Apr 2023Party Impact Assessment closed
Completed
Start:
06 Apr 2023Due:
02 May 2023Completion:
02 May 2023Preliminary Change Report issued
Completed
Start:
02 May 2023Due:
25 May 2023Completion:
26 May 2023REC Change Panel review of PCR
Completed
Start:
25 May 2023Due:
06 Jun 2023Completion:
06 Jun 2023Consultation issued
Completed
Start:
06 Jun 2023Due:
09 Jun 2023Completion:
09 Jun 2023Consultation closed
Completed
Start:
09 Jun 2023Due:
30 Jun 2023Completion:
30 Jun 2023Final Change Report issued
Completed
Start:
30 Jun 2023Due:
21 Jul 2023Completion:
20 Jul 2023REC Change Panel decision
Completed
Start:
21 Jul 2023Due:
01 Aug 2023Completion:
01 Aug 2023Authority Determination requested
Completed
Start:
01 Aug 2023Due:
03 Aug 2023Completion:
02 Aug 2023Alternative Change Proposals
Status
Implementation Date
MHHS Programme Milestone M8 (Code changes delivered)
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity Consumer I want to be able to provide my prospective Energy Supplier with the necessary information for them to provide a suitable tariff. As a Non-Domestic Consumer, I want to have the necessary information that will allow me to access tariff information, specific to my business, to help me manage my energy. As an electricity Consumer, I want to have access to the data that will help me appoint my own Metering Equipment Manager (MEM) where permitted.
- As a Supplier, I want to know how to populate and format the Supply Number, so that I can meet my obligations to include it in Consumer bills or statements. As a Third Party Intermediary (TPI), I want Consumers to be able to provide me with the right information to provide appropriate quotes.
- As an independent Distribution Network Operator, I want to be able to identify and use the DUoS Tariff Id so that I can provide transparency on charging that is being applied to my customers. As the Electricity Enquiry Service (EES) Provider, I want to know how to populate the Supply Number so that I can make it available on the EES
Proposed Solution Document
Document title
Approved Solution for R0083 v1.0 26.05.2023
Archive
Off
Document title
Approved Legal Text R0083 Supply Number Format redlining v2.0
Archive
Off
Document title
R0083 - Guidance for Supply Number population v2.0
Archive
Off
Document title
All Solution documents and legal text 06.06.2023 (For PCR)
Archive
Off
Document title
Proposed Solution for R0083 v1.0 26.05.2023 (For PCR)
Archive
Off
Document title
Legal text - Option 1 (R0083) Supply Number Format redlining v2.0 26.05.2023 (For PCR)
Archive
Off
Document title
Proposed Solution for R0083A v2.0 06.06.2023 (For PCR)
Archive
Off
Document title
Legal text - Option 3 (R0083A) Supply Number Format redlining v1.0 26.05.2023 (For PCR)
Archive
Off
Document title
R0083 and R0083A Solution Options Draft Legal Text (IA) 06.04.2023
Archive
Off
Document title
R0083 and 83A - Solution Options v1.0 (Impact Assessment) 06.04.2023
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Problem Statement
The Market-wide Half Hourly Settlement design is impacting the Data Items that are used in the top line of the Supply Number, which Energy Suppliers are obliged to provide to Consumers at least once a year under their Licence. A revised definition of the Supply Number format is required so that Electricity Suppliers have a clear understanding of the approach to populating the Supply Number for metering points that have migrated to the new MHHS arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
MHHS Supply Number Consultation Response Summary Anon 08.11.2022
MHHS Supply Number Consultation 14.10.22
R0083 - Change Proposal Form
R0083 and R0083A Initial Assessment Report v2.0 (Approved) 22.02.2023
R0083 and 83A Change Proposal Plan v2.0 (Approved) 22.02.2023
R0083 and 83A Consolidated Party Impact Assessment Responses v2.0 PUBLIC 07.06.2023
R0083 and R0083A Preliminary Change Report v1.0 (Pre-Approval) 26.05.2023
R0083 and R0083A Preliminary Change Report v2.0 (Approved) 07.06.2023
R0083 and R0083A Consolidated Consultation Responses v1.0 PUBLIC 20.07.2023
R0083 and R0083A Final Change Report v2.0 (Post-Vote) 02.08.2023
Decision to approve REC Change Proposal R0083 Changes to Supply Number Format
Company Name
-
Review status
Review required
Formalising the Submission of PPMIP Unallocated Transaction Report (UTR) Files
Date of latest update
Type
Change
ID
R0082
Change Category
Change Path
Priority
Urgent
No
Latest Update
09/04/2024 - Due to the MHHS impact on Service Providers, the technical code freeze and any MHHS impacts on the proposed solution, the Code Manager has reconsidered the priority of R0082 and believes that should be progressed following MHHS go-live. This Change Proposal has been withdrawn, and the Code Manager will consider raising a new change at the appropriate time following MHHS with consideration of the Codes Roadmap.
Summary
This CP seeks to address the following issues regarding the Unallocated Transaction Report (UTR) files provided by PPMIPs to the Code Manager each month: 1. There is no REC requirement for PPMIPs to submit a monthly file to the Code Manager 2. PPMIPs are currently submitting files in two different file formats 3. C&C is only able to load one of the two file formats The CP has been raised to introduce a requirement in the REC for PPMIPs to provide monthly Unallocated Transaction Report (UTR) files to the Code Manager in a single file format, set out in the REC Data Specification. With this format being one that can be loaded by C&C.
Change Plan
Solution analysis and development
Completed
Start:
28 Nov 2022Due:
12 Jan 2024Completion:
11 Jan 2024Service Provider Impact Assessment start date
Completed
Start:
12 Jan 2024Due:
15 Jan 2024Completion:
15 Jan 2024Service Provider Impact Assessment close
Completed
Start:
15 Jan 2024Due:
11 Mar 2024Completion:
11 Mar 2024Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a PPMIP, I want to have clear guidance on how and when I should submit my Unallocated Transaction Report files.
- As a Supplier, I want to receive accurate Unallocated Transactions in relation to prepayment meters that are not smart meters.
- As the Code Manager, I want visibility of the Unallocated Transaction Report.
- As the EES Provider, I want to be able to efficiently upload the Unallocated Transaction Reports.
Problem Statement
PPMIPs aren’t submitting UTR files in the same format, and one of these formats cannot be loaded by the EES Provider. There is also no obligation in the REC for these reports to be provided.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0082 - Change Proposal Form
R0082 - Change Proposal Plan (Approved) 17.10.2023
R0082 Initial Assessment Report (Approved) 17.10.2023
Company Name
REC Code Manager
Review status
Review required
Introduction of a Housekeeping Change Proposal Process
Date of latest update
Type
Change
ID
R0073
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented 01 April 2023
Summary
Introduction of a proportionate change process for the implementation of housekeeping changes to the REC. This change will also implemented other non-material housekeeping changes to Schedule 5 - Change Management. These are being progressed alongside the introduction of a housekeeping change process to enable an efficient delivery.
Change Plan
Preliminary Change Report
Completed
Start:
27 Sep 2022Due:
27 Jan 2023Completion:
27 Jan 2023Preliminary Change Report Consultation Start (due to end 10/02/23)
Completed
Start:
27 Jan 2023Due:
27 Jan 2023Completion:
10 Feb 2023Final Change Report
Completed
Start:
27 Jan 2023Due:
28 Feb 2023Completion:
24 Feb 2023Responsible Committee Decision
Completed
Start:
28 Feb 2023Due:
07 Mar 2023Completion:
07 Mar 2023Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the Code Manager I want to be able to progress change to the REC in the most efficient way possible. Where minor, non-material changes are needed to correct typographical or consistency errors, or to update out of date reference, I want a simpler and more accelerated change process to manage these housekeeping activities.
- As a REC Party, I want the Code Manager to use a more efficient process for housekeeping changes, that reduces the burden of managing industry changes through the standard change process.
- As RECCo I want the Code Manager to use the most efficient and simplest process to manage housekeeping changes in order to free up Code Manager resources to progress higher priority changes.
Proposed Solution Document
Document title
R0073 - Final Legal Text v1.0 24.02.23
Archive
Off
Document title
Draft Legal Text Schedules 1 and 5 Changes V1.0
Archive
Off
Document title
R0073 - Process Flow diagram
Archive
Off
Problem Statement
Typographical errors, formatting, and consistency errors (such as Paragraph numbering), out-of-date references to documents and updating addresses (including email) all have to go through the standard change process. In these cases, the changes are not material and do not need a solution to be developed nor do they need to demonstrate that they meet a business case and could therefore be progressed more quickly.
Stages Selection
Housekeeping Change Process Document v1.0
R0073- Housekeeping Change Proposal Process Change Form
R0073 - Change Proposal Plan R0073 v1.0 (Approved)
R0073 Initial Assessment Report v1.0 (Approved)
R0073 - Consolidated Consultation Responses v1.0 24.02.23
R0073 - Preliminary Change Report - v1.0 (Published for consultation) - 27/01/2023
R0073 - Final Change Report V2.0 (Post Vote) - 09/03/2023
Company Name
-
Review status
Review required
DCC access to EES and GES
Date of latest update
Type
Change
ID
R0071
Change Category
Change Path
Priority
Urgent
No
Latest Update
21/11/2023 - R0071 is approved by Change Panel for implementation in February release.
Summary
This Change seeks to create a new User Category in REC Schedule 12 – Data Access, to allow the Switching Service Desk to access the Gas and Electricity Enquiry Services (GES and EES). This would result in more expeditious Service Desk ticket resolution and a positive indirect impact on consumer outcomes.
Change Plan
Service Provider Impact Assessment Due
Completed
Start:
25 Sep 2022Due:
21 Sep 2023Completion:
Preliminary Change Report Issued
Completed
Start:
21 Sep 2023Due:
06 Oct 2023Completion:
Responsible Committee Review
Completed
Start:
06 Oct 2023Due:
17 Oct 2023Completion:
17 Oct 2023Consultation Issued
Completed
Start:
17 Oct 2023Due:
20 Oct 2023Completion:
20 Oct 2023Final Change Report Issued
Completed
Start:
20 Oct 2023Due:
10 Nov 2023Completion:
10 Nov 2023Responsible Committee Decision
Completed
Start:
10 Nov 2023Due:
21 Nov 2023Completion:
21 Nov 2023Impacted REC Documents
Impacted REC Services
Status
Implementation Date
23 February 2024
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want data relating to my energy supply to be handled appropriately, so that I can have a consistent and faultless switching experience.
- As the Switching Service Desk, I want to be able to access market data that lets me resolve tickets first time, so that I can provide a more efficient service to users. As the GES Provider, I want my users to be able to access information that helps them fulfil their objectives, so that the service is used as efficiently as possible. As the EES Provider, I want my users to be able to access information that helps them fulfil their objectives, so that the service is used as efficiently as possible.
Proposed Solution Document
Document title
R0071 Proposed Legal Text
Archive
Off
Problem Statement
The Switching Service Desk generates and resolves tickets relating to Switching Incidents and Switching Data queries for Market Participants. GES and EES data is currently unavailable to the Switching Service Desk and access would allow them to resolve tickets more effectively, resulting in a more efficient service and better SLA performance.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0071 - Change Proposal Form
R0071 Change Proposal Plan v2.0 (Approved) - 05.09.2023
R0071 Initial Assessment Report v1.0 (Approved) - 01.08.2023
R0071 Preliminary Change Report v1.0 (Approved) - 17.10.23
R0071 Consolidated Consultation Responses v1.0 - 10.11.23
R0071 Final Change Report V1.0 (Post-Vote) 21.11.23
Company Name
-
Review status
Review required