Removal of Facsimile as a Method of Code Communication
Date of latest update
Type
Change
ID
R0157
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
The Public Switched Telephone Networks (PSTN) will be switched off in December 2025 by all telecom companies and will be replaced with an Internet Protocol (IP) digital network. Existing fax machines that are incompatible with new all IP digital networks will become obsolete and no longer capable of meeting Code Communications as prescribed in the REC. All communication methods referencing fax or facsimile will need to be removed and replaced with email (where this is not an existing option), unless an alternative form of communication is needed. Please note: The government have published preparatory guidance which includes migrating to IP-supported technology in advance of the planned decommissioning. UK transition from analogue to digital landlines - GOV.UK (www.gov.uk) Critical National Infrastructure (CNI) (“assets, facilities, systems, networks or processes and the essential workers that operate and facilitate them”) which is subdivided into 13 sectors including Energy, are advised to consider how they move to digital alternatives smoothly to avoid unnecessary interruption following the PSTN switch-off. Openreach's Energy Guidance Factsheet can be found in the CPs Accompanied Documents.
Change Plan
Preliminary Change Report and Consultation Issued
Completed
Start:
03 Jan 2024Due:
09 Feb 2024Completion:
09 Feb 2024Final Change Report Issued
Completed
Start:
23 Feb 2024Due:
12 Mar 2024Completion:
12 Mar 2024Responsible Committee Decision
Completed
Start:
12 Mar 2024Due:
19 Mar 2024Completion:
19 Mar 2024Appeal Window Closure
Not Started
Start:
19 Mar 2024Due:
02 Apr 2024Completion:
Consultation Close
Completed
Start:
09 Feb 2024Due:
23 Feb 2024Completion:
23 Feb 2024Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
07 November 2025
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- All communication methods referencing fax or facsimile will need to be removed and replaced with email
Proposed Solution Document
Document title
Existing References to Fax and "e-mail" in the REC (January 2024)
Archive
Off
Document title
R00157 - Legal Text Changes (All Affected REC Products and Documents)
Archive
Off
Problem Statement
Existing fax machines that are incompatible with new all IP digital networks will become obsolete and no longer capable of meeting Code Communications as prescribed in the REC
Stages Selection
CP Form - Removal of a Fax as a Code Communication method
R0157 - Change Proposal Plan V1.0 (Approved) 30.01.2024
R0157 - Initial Assessment Report V1.0 (Approved) 30.01.2024
R0157 - Consolidated Consultation Responses
R0157 - Preliminary Change Report V1.0 (For Consultation) 09.02.2024
R0157 - Final Change Report V2.0 (Post-Vote) 19.03.2024
Open Reach Energy Industry Factsheet
Company Name
REC Code Manager
Review status
Review required
Schedule 18 - Green Deal Arrangements 2.1
– Implemented on
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Schedule 18 - Green Deal Arrangements 2.0
– Implemented on
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