Introduction of Sweet Treat Reward System
Date of latest update
Type
Change
ID
R9999
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
Yes
Latest Update
Consultation issued June 29th
Summary
This proposal introduces a formalised “Sweet Treat Reward System” within the REC governance framework, whereby participants are recognised with confectionery based incentives for timely delivery, high quality submissions, and proactive engagement in the change process. The change aims to improve stakeholder participation, reduce consultation fatigue, and enhance overall delivery performance by introducing a light-touch behavioural incentive aligned to existing governance activities.
Impact Status
Alternative Change Proposals
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
Version 4.2.0 - 27 Mar 2027.
| Included changes | Affected REC Items | |
|---|---|---|
| R0002 | Review of Data Specification Category in REC Baseline Statement | |
| R0136 | Change to REC Schedule 22 Market Stabilisation Charge (MSC) |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.0 | 08 Jun 2026 |
|
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Implementation Status
Date Raised
Fuel
REC Decision Maker
Linked to SDS Delivery
No
Date of Update to Priority
Solution Development
Proposed solution summary
The proposed solution is to introduce a new REC provision establishing a “Sweet Treat Reward System” (STRS), creating a light-touch, non-financial incentive mechanism linked to existing change process activities. This would require updates to REC governance documentation (e.g. Change Management schedule and supporting guidance) to define eligibility criteria, reward thresholds, and roles, with the Code Manager responsible for administering and maintaining the scheme and recording outcomes within the REC Portal.
End-to-end, the solution would operate by linking stakeholder behaviours (e.g. timely consultation responses, active participation in CIG discussions, and high-quality submissions) to predefined reward triggers. The REC Portal would be enhanced to capture participation metrics, calculate eligibility, and notify participants of earned rewards via automated communications (e.g. portal notifications or email), with a monthly or milestone-based cadence. Data flows would include submission timestamps, attendance records, and qualitative assessment inputs from the Code Manager or Change Leads, which would be consolidated into a “Reward Eligibility Log” maintained within REC systems.
Implementation would be led by the Code Manager, supported by the DSP for system changes and reporting capability, and overseen by REC governance bodies to ensure alignment with existing obligations and neutrality principles. The solution would not alter core decision-making processes but would overlay an engagement-focused mechanism, with clear accountability for administration, auditability of outcomes, and periodic review to ensure continued effectiveness and proportionality.
Problem Statement
The REC change process currently relies on formal obligations and voluntary participation to secure stakeholder engagement; however, this approach does not consistently drive timely, high-quality input during key stages such as consultations and working groups. As a result, participation can be delayed, inconsistent, or limited in substance, reducing the effectiveness of impact assessments and slowing overall change delivery.
In the absence of any positive reinforcement mechanisms, the process places full reliance on compliance rather than motivation, which may not fully reflect the human factors influencing engagement. This creates a persistent gap between the intended collaborative nature of the REC and the reality of stakeholder behaviour, ultimately affecting the pace and quality of change outcomes delivered to the market.
In the absence of any positive reinforcement mechanisms, the process places full reliance on compliance rather than motivation, which may not fully reflect the human factors influencing engagement. This creates a persistent gap between the intended collaborative nature of the REC and the reality of stakeholder behaviour, ultimately affecting the pace and quality of change outcomes delivered to the market.
Stages Selection
Workgroup
Workgroup(s)
Review status
Reviewed - Accepted
Introduction of Defined Electricity Metering Work Categories for Metering Accreditation
Date of latest update
Type
Issue
ID
I0335
Priority
Urgent
No
Latest Update
25/06/2026 - Issue accepted in by Code Manager
Summary
Currently, there are no clearly defined or standardised categories of work for electricity third-party activities within CoMCoP. This lack of categorisation reduces transparency of company capabilities and scope of work, limits the ability to align accreditation with actual operational activity and restricts the ability to apply targeted, risk-based audit assurance.
Impacted REC Documents
Status
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
Stages Selection
I0335 submission form.pdf
Company Name
-
Review status
Review required
Review of Metering Accreditation
Date of latest update
Type
Issue
ID
I0334
Priority
Urgent
No
Latest Update
01/08/2026 - Issue being assessed by the Code Manager.
Summary
This Change Proposal seeks to ensure that the REC is reflective of current practice regarding initial approval of Metering Equipment Manager, Electricity Metering Operative, Approved Meter Installer, and approved AMR Service Provider, that have been determined by the Metering Scheme Auditor, Wilcock Consultants Ltd, in April 2023.
Status
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
Stages Selection
I0334 submission form
Company Name
-
Review status
Review required
C3-0162 Address Prioritisation Matrix
Date of latest update
Type
Change
ID
C3-0162
Urgent
No
Latest Update
-
Summary
Population of version 1 of the Address Prioritisation Matrix (APM). The APM was introduced by R0283 but was not populated as additional analysis was required to enhance the data. That work has now taken place and electricity invalid postcodes has been selected as the top priority. The APM has been drafted to set out the prioritisation, SLAs by REC Party Type, templates and set outcomes to allow centralised, end to end reporting.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
Smart Meter Communication Licence Code Changes
Date of latest update
Type
Change
ID
R0333
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
28/08/2026 - The consultation has closed - The Code Manager now present this Change Proposal for a final vote at the REC Change Panel on 15 September 2026.
Summary
Ofgem has awarded the Smart Meter Communications Licence 2 (SMCL2) to DCC2 Limited, a subsidiary of Smart Energy Code Company Limited (SECCo). To enable a smooth transition and ensure continuity of service, changes to both the Smart Energy Code (SEC) and the Retail Energy Code (REC) will be required.
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0333 - Legal Text V1.1 28.08.26
Archive
Off
Stages Selection
SME
SME Role
Lead Assurance Analyst
I0333 Submission Form (PDF)
R0333 Change Report (Consultation) (Approved) 04.08.26
Company Name
-
Review status
Review required
Amend the REC to permit RECCo to undertake additional code manager activities
Date of latest update
Type
Change
ID
R0332
Change Category
Urgent
Yes
Latest Update
26/08/2026 On 25 August 2026, the Change Panel voted, in line with the Code Manager's recommendation, to recommend to the Authority to approve the proposed solution, the implementation approach and the implementation date. This Change Proposal has now been issued to the Authority for decision.
Summary
The REC currently frames RECCo's objective and permissible activities by reference to the REC only. This creates a vires issue where RECCo needs to undertake activities connected with an Energy Code other than the REC, whether directly, through a subsidiary or in partnership with another organisation.
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0332 - Draft Main Body
Archive
Off
Document title
R0332 - Draft Schedule 1 - Interpretations and Definitions
Archive
Off
Document title
R0332 - Draft Schedule 4 - Company Governance
Archive
Off
Problem Statement
The REC currently frames RECCo's objective and permissible activities by reference to the REC only. This creates a vires issue where RECCo needs to undertake activities connected with an Energy Code other than the REC, whether directly, through a subsidiary or in partnership with another organisation.
Stages Selection
R0332 submission form
REC Change Proposal R0332 - FAQs
R0332 Change Report (Proposal Plan and Consultation) v1.1 Approved 27.07.2026
R0332 Consolidated Consultation Responses v1.0
R0332 Change Report (Final Recommendation) v1.1 Approved 25.08.26
Company Name
-
Review status
Review required
Change of Market Segment – MHHS Guidance
Date of latest update
Type
Change
ID
C3-0161
Urgent
No
Latest Update
-
Summary
Following approval by the REC Metering Expert Panel, this change is being raised on their behalf for implementation. An update to the Change of Market Segment document is proposed to align to the current technical arrangements in relation to the receipt of the IF-035 ‘SMRS Appointment Status Notification’ and subsequent sending of the D0268 ‘Advanced Meter Technical Details’ by a Losing MOA (Advanced). The change provides clarification on expectations in this Advanced to Smart Change of Market Segment scenario.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Regulatory Alliance Creation Rejections
Date of latest update
Type
Issue
ID
I0331
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
19/08/2026 - the Change Report (Proposal Plan) was approved by Change Panel. The Change Team and Performance Assurance team are working together to determine if there are performance assurance requirements for this change.
Summary
An incident where Network Parties did not submit Regulatory Alliances on time to the Central Switching Service (CSS) Provider, or did submit the Regulatory Alliances but did not action rejections from the CSS Provider in a timely manner, led to over 200 Consumers being delayed in Switching to their chosen Energy Supplier. This Change Proposal has been raised to review this process.
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
I0331 Schedule 24 Switching Data Management
Archive
Off
Problem Statement
The lack of Service Level Agreements (SLAs) on Network Parties to submit Regulatory Alliances to the CSS Provider or to work any rejections received from the CSS Provider can lead to delays in Consumers being able to Switch to their chosen Energy Supplier.
Stages Selection
Stages Selection
SME
SME Role
Lead Assurance Analyst
I0331 submission form
I0331 Change Report (Proposal Plan) V1.0 approved 18.08.26
Company Name
-
Review status
Review required
This an issue or a change request submission
Type
Change
ID
I6166214792
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
THIS IS AN UPDATE AND, ANOTHER...
Summary
THIS IS A SUMMARY OF THE CHANGE
Change Plan
understand the system
This an issue or a change request submission > Change Plan
Start:
01 Jan 2026Due:
01 Jan 2026Completion:
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This an issue or a change request submission > Change Plan
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This an issue or a change request submission > Change Plan
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This an issue or a change request submission > Change Plan
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06 Jan 2026Completion:
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This an issue or a change request submission > Change Plan
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31 Mar 2026Completion:
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This an issue or a change request submission > Change Plan
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31 Mar 2026Completion:
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This an issue or a change request submission > Change Plan
Start:
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29 Apr 2026Completion:
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Proposed solution summary
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Proposed Solution Document
Document title
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Document title
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Document title
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Document title
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Document title
supporting_documentation_attachment (1).docx
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Document title
Example link
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Problem Statement
this is a statement.
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
ATTACHED DOC 1
ANTOHER attached DOC
Company Name
-
Review status
Review required
Use of REL Data by The Authority
Date of latest update
Type
Change
ID
R0330
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the July 2026 REC Release.
Summary
This Change Proposal allows The Authority to utilise REL data and its elements to match a UPRN to an MPAN. This is an electricity only Change Proposal.
Impacted REC Documents
Impacted REC Services
Status
Implementation Date
31 July 2026
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0330 Proposed legal text changes v2.0
Archive
Off
Document title
R0330 Legal Text for Final Recommendation
Archive
Off
Problem Statement
The REC currently limits the use of Retail Energy Location (REL) data to Switching purposes only. This limits the Authority’s ability to match a UPRN to an MPAN in support of the government’s Bill Discount Scheme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME Role
Lead Assurance Analyst
R0330 submission form
R0330 Change Report (Proposal Plan and Consultation) v1.0 Approved
R0330 Consolidated Consultation Responses v1.0
R0330 Change Report (Final Recommendation) v1.0 Approved 21.07.26
Company Name
-
Review status
Review required