24/7 Emergency Metering Service

Date of latest update
Type
Change
ID
R0053
Change Category
Priority
Urgent
No
Latest Update
01/05/25 - Proposal withdrawn at proposers request.
Summary
This change has been raised to address the issue that Suppliers currently are not required to provide a 24/7 emergency metering service that enables a Consumer to speak to an agent and/or receive a visit from a field operative outside normal business hours when faced with power loss situation relating to a metering issue. This Change Proposal has been raised to assess and consider the options to address this issue.
Proposer
bryan.heap
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As an Energy Consumer, I want my metering fault to be identified and fixed as soon as possible, so that I am not left in a situation where I have no electricity for an extended period. I want to be able to contact the correct Party to fix my metering fault. I want my personal circumstances to be taken in to account when arranging for a fault to be fixed out of standard working hours.
  2. As a DNO, where there is a meter fault identified I want to be able to contact the Energy Supplier to rectify this, no matter what day or time this is identified, so that Consumers are not left without power for extended periods, during which time they may require ongoing help, support and communication. As an Energy Supplier, I want to provide my Customers with accurate and relevant Emergency contact information. As an Energy Supplier, I want to be able to respond to meter faults in a timely manner and not leave Consumers without power for an extended period.
  3. As a MEM, I want to be notified, in a timely manner, of faults that occur on Metering assets I am responsible for, so that I am able to rectify these without undue detriment being experienced by Consumers
Problem Statement
In situations where an Electricity Consumer experiences a loss of power, the DNOs who attend site to investigate and resolve the issues, are unable to do so when there is a meter issue, which is the responsibility of the Energy Supplier and it’s Appointed agents. When an issue occurs out of hours, or when an Energy Supplier does not have an out of hours metering service in operation, Consumers can be left without power for an extended period, this can create a safety or health concern, particularly for vulnerable Consumers or vulnerable members of their household.
Stages Selection
R0053 - Downloadable Change Proposal Form
R0053 - Change Proposal Plan v1.0 (pre-approval) 27/02/2023
R0053 - Initial Assessment Report v1.1 (Pre-Approval) 06.03.23
R0053 - Initial Assessment Report v2.0 (Approved) 07.03.2023
R0053 - Change Proposal Plan v2.0 (Approved) 07.03.2023
Company Name
Electricity North West Limited
Review status
Review required

GES Service Definition Document

Date of latest update
Type
Change
ID
R0052
Change Category
Change Path
Priority
Urgent
No
Latest Update
30/11/2022 - The REC Technical Expert Panel voted to APPROVE R0052 for implementation on 24 February 2023.
Summary
The frequency of certain reports detailed in the Gas Enquiry Service (GES) Definition document are not consistent with the frequencies set out during the development of REC v3.0 and consulted on with industry stakeholders. This change seeks to align the reporting defined within the Service Definition with the originally intended timetable.
Proposer
Cristina Bermudez Alvarez
Change Plan

Party Impact Assessment

Completed

Start:

13 Jun 2022

Due:

09 Sep 2022

Completion:

23 Sep 2022

Preliminary Change Report Issued

Completed

Start:

09 Sep 2022

Due:

21 Oct 2022

Completion:

21 Oct 2022

Consultation Issued

Completed

Start:

21 Oct 2022

Due:

21 Oct 2022

Completion:

21 Oct 2022

Final Change Report Issued

In Progress

Start:

21 Oct 2022

Due:

18 Nov 2022

Completion:

Responsible Committee Decision

Not Started

Start:

18 Nov 2022

Due:

30 Nov 2022

Completion:

Impacted Consumers
Impacted REC Services
Status
Implementation Date
Status Live
EMAR Version 24.02.2023_live
Included changes Affected REC Items
R0130 Updates to the Data Access Matrix
  • Schedule 12 - Data Access
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Meter Asset Provider (MAP), I want it to be clear how and when I will receive reports relating to my portfolio, to ensure that I have the data required to operate efficiently.
  2. As a Meter Equipment Manager (MEM), I want it to be clear how and when I will receive reports relating to my portfolio, to ensure that I have the data required to operate efficiently.
  3. As the GES Service Provider, I want to have clearly and correctly defined requirements and responsibilities, to enable me to efficiently carry out my function as a REC Service Provider.
Proposed Solution Document
Document title
R0052 - Redlined Gas Enquiry Service Definition Document
Archive
Off
Document title
R0052 - EMAR Change Sets
Archive
Off
Problem Statement
The Frequency of reports set out in the Gas Enquiry Service Definition document does not currently reflect the expected frequency for the ‘Supplier Registration report (MEM)’, ‘Portfolio Data (MEM)’ and ‘Portfolio Data (MAP)’ reports. The Gas Enquiry Service Definition needs to be amended to ensure that Meter Equipment Managers (MEMs) and Meter Asset Providers (MAPs) receive reports in the correct timeframe.
R0052 - Proposed legal text submitted with CP
R0052 - Change Proposal Form v1.0
R0052 - Change Proposal Plan v1.0 (Approved)
R0052 - Initial Assessment Report v1.1 (Approved)
R0052 - Preliminary Change Report v1.0 (Published for Consultation)
R0052 - Consolidated Consultation Responses v1.0
R0052 - Final Change Report v1.0 (Approved)
Company Name
-
Review status
Review required

Switch Request Objections (Change of Occupier)

Date of latest update
Type
Change
ID
R0051
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/01/2024 - Withdrawn following adoption window closure.
Summary
This Change Proposal looks to clarity obligations regarding the losing suppliers' rights to object and the circumstances surrounding registrations by gaining suppliers, following the migration from the MRA to the REC.
Proposer
admin
Impacted Consumers
Impacted REC Services
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Stages Selection
R0051 - Downloadable CP form
Company Name
Business Energy Direct
Review status
Review required

Intellectual Property Rights and Services Data Main Body changes

Date of latest update
Type
Change
ID
R0049
Change Category
Change Path
Priority
Urgent
No
Latest Update
08/11/2024 - This Change Proposal has been implemented as part of the November 2024 REC Release.
Summary
The Central Registration Services (CRS) intellectual property rights (IPR) provisions in the Code were drafted before designation of v1.0 of the Code and primarily seek to deal with the CRS Services IPR as if it were IPR developed and owned by the CRS Provider or its contractors. In reality, much of the solution is built upon third party-owned software or platforms/services that are available to the market. Notwithstanding certain concessions were drafted in Clause 13.5 of the Code at designation, the scope of CRS Service IPR refers to some now obsolete terms and concepts and ought to be amended to clarify what the CRS Provider actually owns or is responsible for, to alleviate the existing ambiguity. Potential to amend Clause 13 of the Code as proposed in the attached mark-up, with consequential amendments to the associated definitions in Schedule 1 (Interpretation and Definitions). The definition “User” should be deleted from the Code and the defined terms “CSS User” or “REC Service User” (as applicable) used in substitution.
Proposer
Cordelia Grey
Change Plan

Party Impact Assessment Published

Completed

Start:

20 May 2022

Due:

04 Jul 2024

Completion:

04 Jul 2024

Preliminary Change Report & Consultation Published

Completed

Start:

04 Jul 2024

Due:

08 Aug 2024

Completion:

08 Aug 2024

Consultation Closes

Completed

Start:

08 Aug 2024

Due:

30 Aug 2024

Completion:

30 Aug 2024

Final Change Report Issued

Completed

Start:

30 Aug 2024

Due:

10 Sep 2024

Completion:

10 Sep 2024

Responsible Committee Decision

Completed

Start:

10 Sep 2024

Due:

17 Sep 2024

Completion:

17 Sep 2024

Appeal Window Closure

Not Started

Start:

17 Sep 2024

Due:

01 Oct 2024

Completion:

Impacted Consumers
Status
Implementation Date
Status Live
EMAR Version 08.11.2024_live
Included changes Affected REC Items
R0105 Review of ONAGE SLAs
  • Schedule 14 - Metering Operations
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. N/A – No tangible Consumer impact identified.
  2. As a REC Participant (Service Provider/User), I want the Code to clearly stipulate IPR requirements, so that CRS provisions and arrangements are readily identifiable.
Proposed Solution Document
Document title
R0049-Draft REC Main Body Changes V1.0 04.07.24
Archive
Off
Problem Statement
There is uncertainty as to the scope of the various classes of Intellectual Property Rights (IPR) covered in Clause 13 of the REC Main Body (including the extent to which any IPR may exist in certain data, and the use of obsolete terms and concepts). As a result, there is a risk that the relevant industry stakeholders referred to in Clause 13 are unable to grant the licences and indemnities as described in that Clause. The current wording of Clause 5.3 of the REC Main Body requires amendments to ensure it correctly reflects the relationship between CRS Provider and RECCo, the services being provided and the entitlement to input VAT as a recipient of the CRS.
SME
SME Role
Lead Technical Analyst
SME User
caroline.milner@capgemini.com
SME Role
Lead Assurance Analyst
R0049 - Change Proposal Form
R0049 - Main Body amendments proposed by DCC
R0049 Change Proposal Plan (Approved) V1.0 03.07.24
R0049 Initial Assessment Report (Approved) V1.0 03.07.24
R0049 - Consolidated IA Responses V1.0 08.08.24
R0049 Change Report (Published for Consultation) V1.0 08.08.24
R0049 Consolidated Consultation Responses V1.0 02.09.24
R0049 Final Change Report (Approved) V2.0 17.09.24
Company Name
-
Review status
Review required

DCC Service Organisation Control 2 (SOC2) Assessments

Date of latest update
Type
Change
ID
R0048
Change Category
Change Path
Priority
Urgent
No
Latest Update
26/06/2024 - The Technical Expert Panel have rejected R0048 in line with the Code Manager's recommendation.
Summary
Currently within the Central Switching Service (CSS) Service Definition document there is a requirement for the CSS Provider to arrange for and undertake system organisation control type 2 (SOC2) assessments on the CSS’s cloud-based infrastructure. This Change Proposal seeks to determine if it is appropriate for the requirement for assurance on the CSS’s cloud-based infrastructure to be changed from ‘SOC2 Type 2’ to ‘independently assessed’.
Proposer
Cordelia Grey
Change Plan

Service Provider Impact Assessment

Completed

Start:

20 May 2022

Due:

16 Jan 2023

Completion:

08 Feb 2023

Solution Development

In Progress

Start:

16 Jan 2023

Due:

24 Nov 2023

Completion:

Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As the Code Manager, I want REC Service Providers to obtain and maintain appropriate security certification, so I have confidence that the Service Providers security, processing integrity, confidentiality and privacy controls are assessed, and any risks are identified and addressed.
  2. As the CSS Provider, I want to be able to obtain an appropriate security certification, so I can demonstrate security compliance in a proportionate and cost-effective approach.
Proposed Solution Document
Document title
Central Switching Service (CSS) Definition - R0048 Redlined
Archive
Off
Problem Statement
The CSS Provider asserts that SOC2 assessment does not provide a proportionate level of assurance or the best value for money, which based on their experience, they believe they have a better understanding of the CSS’s risk profile. However, the use of SOC2 assessments is currently defined within the CSS Definition document, which means an alternative assurance regime cannot be used.
Stages Selection
R0048 - Change Proposal Form
R0048 - Change Proposal Plan v5.0 (Approved) 11.07.2023
R0048 - Initial Assessment Report v1.0 (Approved)
R0048 Preliminary Change Report v1.0 (Approved)
R0048 Consolidated Consultation Responses v1.0
R0048 Final Change Report Post Vote v1.0
Company Name
DCC
Review status
Review required

Commissioning of Works by the Crowded Meter Room Coordinator (CMRC) to Resolve Issues In Crowded Meter Rooms

Date of latest update
Type
Change
ID
R0043
Change Category
Priority
Urgent
No
Latest Update
28/06/2024 - Change implemented as part of the June 2024 REC Release
Summary
This Change Proposal is to introduce new processes which will allow a Crowded Meter Room Co-ordinator (CMRC) to contract with a REC accredited Metering Equipment Manager (MEM) to act on behalf of the CMRC, so that they may resolve issues in a Crowded Meter Room (CMR) on behalf of all Registered Suppliers within that meter room. The MEMs undertaking this work on behalf of the CMRC will be referred to as the Crowded Meter Room MEM (CMRM).
Proposer
David Jones
Change Plan

Sandbox Decision

Completed

Start:

22 Apr 2022

Due:

29 Nov 2022

Completion:

29 Nov 2022

Sandbox Trial Commences

In Progress

Start:

29 Nov 2022

Due:

01 Feb 2023

Completion:

Impact Assessment Window

Completed

Start:

06 Jun 2023

Due:

09 Jun 2023

Completion:

09 Jun 2023

Present Extended Plan to Responsible Committee

Completed

Start:

01 Feb 2023

Due:

06 Jun 2023

Completion:

06 Jun 2023

Preliminary Change Report Published

Completed

Start:

09 Jun 2023

Due:

04 Aug 2023

Completion:

02 Aug 2023

Consultation Issued

Completed

Start:

04 Aug 2023

Due:

18 Aug 2023

Completion:

18 Aug 2023

Final Change Report Published

Completed

Start:

18 Aug 2023

Due:

08 Dec 2023

Completion:

10 Nov 2023

Responsible Committee Decision

Completed

Start:

08 Dec 2023

Due:

19 Dec 2023

Completion:

19 Dec 2023
Status
Implementation Date
Status Live
EMAR Version 28.06.2024_live
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Consumer I want to be able to have a working Smart Meter that can communicate with my Energy Supplier so that I can receive the benefits of smart metering
  2. As a property owner I want to be able to have Smart Meters installed in my properties where there are currently issues with meter room space or other technical constraints preventing installation so that my tenants can access the benefits of having a Smart Meter. As a property owner I want a co-ordinated and managed process for resolving crowded meter room issues so that I am not contacted by or dealing with multiple Suppliers or metering agents for a single property.
  3. As an Energy Supplier, I need to be able to send and receive data, from the CMRC related to interference, faults, or damage to my equipment so that I can fulfil my obligations. As an Energy Supplier I need a coordinated approach to resolving the crowded meter room to enable me to meet my regulatory obligations related to Smart Meter installations and Communications. As an Energy Supplier, I want to know of CMR works being carried out so that I am informed of relevant updates regarding RMPs that I supply. In addition, I wish to be informed if the CMRM identifies any metering issues during their initial assessment or rectification works
  4. As a Distribution Network Operator, I need to be able to send and receive data, from the CMRC related to danger, interference, or damage to my equipment so that I can fulfil my obligations.
  5. As a MEM I need a co-ordinated approach to resolving the CMR issues, to enable me to install working Smart Meters on site.
Proposed Solution Document
Document title
R0043 - Solution Overview (10.11.2023)
Archive
Off
Document title
R0043 Legal Text (10.11.2023)
Archive
Off
Document title
R0043 Data Specification (22.03.2024)
Archive
Off
Problem Statement
For many Multiple Dwelling Units (MDU), Alt HAN Co equipment is required. This needs to be installed near to the electricity Smart Meter, connected to the tails of that Smart Meter, and requires at least one further device in the Consumer premises. However, the installation of HAN equipment can be inhibited by Crowded Meter Room (CMR) for the installation of alternative HAN and smart equipment. The objective of the CMR work is to leave a meter room ready for Energy Suppliers to proceed with their installations to meet their smart metering rollout obligations. Without the ability to install the alternative HAN wired bridge device in a CMR, Energy Suppliers will ultimately be unable to establish a HAN with the associated premises in the MDU
SME
SME Role
Lead Technical Analyst
DCP400 Crowded Meter Room Data Flows.pptx
DCP 400 Introduction to CMR.pptx
R0043 - Change Proposal Plan v5.0 (Approved)
R0043 - Initial Assessment Report v1.0 (Approved)
Alt HAN Co - Target Operating Model
R0043 FAQs v1.1 (08.11.2023)
Crowded Meter Room Pilot overview 14.07.2023
Non Confidential Consolidated Party Impact Assessment Responses
Preliminary Change Report (Approved) 15.08.2023
Crowded Meter Room Webinar 10.08.2023
R0043 - Non Confidential Consultation Response
R0043 Authority Decision
R0043 Final Change Report V2.1 (Approved)
Company Name
-
Review status
Review required

CSS Switch Synchronisation to ERDA at SecuredActive

Date of latest update
Type
Change
ID
R0040
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
Daniel Tadecicco
Change Plan

Solution analysis and development

Completed

Start:

17 Oct 2022

Due:

31 Oct 2022

Completion:

31 Oct 2022

Change Proposal Plan presented to Change Panel for re-baselining

Completed

Start:

31 Oct 2022

Due:

01 Nov 2022

Completion:

26 Oct 2022

Service Provider Impact Assessment period started

Completed

Start:

04 Apr 2022

Due:

17 Oct 2022

Completion:

17 Oct 2022

Service Provider Impact Assessment period ended

Completed

Start:

16 Nov 2022

Due:

18 Jan 2023

Completion:

08 Nov 2022

Change Proposal Withdrawn

Completed

Start:

01 Nov 2022

Due:

16 Nov 2022

Completion:

16 Nov 2022
Status
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
Harriet Truss
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Consumer I want the Switch process to work effectively so that I can switch Electricity Supplier without delay or issues As a Consumer I want the Switch process to work effectively so that if my Switch needs to be cancelled it is done so without delay or issues
  2. As an Energy Supplier I want the Switch systems and process to operate effectively so that appointment Market Messages will be sent to my agents at the appropriate time so that there is no disruption to the Consumer switching experience
  3. As the ERDS Provider I only want to receive the first Pending message and then the Secured Active confirmation message, in order that there is no risk of processing CSS messages out of sequence which could impact a timely Switch for electricity Consumers As the CSS Provider I want the messages I send to MPRS to be processed effectively so that there is no disruption to the Switch process and Consumers’ Switches can be confirmed or cancelled as required
Problem Statement
Due to the high volume and timing of Registration messages being sent by the CSS, some messages are at risk of being received by REC Parties and Service Providers out of sequence. When messages have been received out of sequence, there is a risk that the information maintained in MPRS, including Registration Status, will be incorrect and will not match that held in the Registration Service. This in turn means MPRS updates to Parties could be triggered in error.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0040 - CSS Switch Synchronisation to ERDA Proposer solution
R0040 - Change Proposal Plan v2.0 (Approved)
R0040 - Initial Assessment Report v1.0 (Approved)
Company Name
-
Review status
Review required

Extensive Housekeeping Amendments

Date of latest update
Type
Change
ID
R0036
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
Ann Perry
Change Plan

Legal review of draft legal text

Completed

Start:

04 Mar 2022

Due:

19 Aug 2022

Completion:

19 Aug 2022

Creation of legal text in the EMAR

Completed

Start:

19 Aug 2022

Due:

02 Sep 2022

Completion:

02 Sep 2022

Deadline for alternative change proposal submission

Completed

Start:

02 Sep 2022

Due:

02 Sep 2022

Completion:

02 Sep 2022

Preliminary Change Report issued

Completed

Start:

02 Sep 2022

Due:

02 Sep 2022

Completion:

02 Sep 2022

Consultation Start

Completed

Start:

02 Sep 2022

Due:

02 Sep 2022

Completion:

02 Sep 2022

Consultation Ends

Completed

Start:

02 Sep 2022

Due:

26 Sep 2022

Completion:

26 Sep 2022

Final Change Report issued

Completed

Start:

26 Sep 2022

Due:

07 Oct 2022

Completion:

07 Oct 2022

Appeal window closure

Not Started

Start:

18 Oct 2022

Due:

01 Nov 2022

Completion:

Responsible Committee Decision

Completed

Start:

07 Oct 2022

Due:

18 Oct 2022

Completion:

18 Oct 2022
Status
Implementation Date
Status Live
EMAR Version 04.11.2022_live
Included changes Affected REC Items
R0002 Review of Data Specification Category in REC Baseline Statement

Documents

Name Version Last updated Actions
241.04 KB
Version 1.3 - 29 May 2026 XLSX - 241.04 KB
1.3 29 May 2026
455.42 KB
Version 1.3 - 29 May 2026 XLSX - 455.42 KB
1.3 29 May 2026
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
Jonathan Holland
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a REC Party, I need the REC drafting to be accurate, so I can rely on it to ensure my processes and procedures correctly reflect my obligations. If there are mistakes or omissions, then it could cause issues with the effective operation and assurance of the retail energy market.
Proposed Solution Document
Document title
R0036 - proposed changes v2.0
Archive
Off
Document title
Variants ONJOB Flows - Market Participant Mandatory v1.0
Archive
Off
Document title
EMAR Link 1
Archive
Off
Document title
EMAR Link 2
Archive
Off
Problem Statement
REC Parties and Service Providers rely on the REC to provide a consistent baseline to ensure the industry operates effectively and to give certainty to Parties obligations. There are currently inconsistencies between the drafting of the REC, and the processes operated by REC Parties and Service Providers. This could cause issues in the effective operation and assurance of the retail energy market.
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0036 - proposed changes v1.0
R0036 - Change Proposal Plan v2.0 (Approved)
R0036 - Initial Assessment Report v1.0 (Approved)
R0036 - CP Form (Downloadable version)
R0036 - Consolidated consultation responses
Re-Baselined Change Proposal Plan for R0036
R0036 - Preliminary Change Report v1.0
R0036 - Final Change Report v2.0 (Post-Vote)
Company Name
-
Review status
Review required

Micro-business Smart Meter Installation Reports

Date of latest update
Type
Change
ID
R0033
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
Kelly Austin
Change Plan

Legal text drafting initiated

Completed

Start:

07 Feb 2022

Due:

02 May 2022

Completion:

02 May 2022

Legal text drafting completed

Completed

Start:

02 May 2022

Due:

16 May 2022

Completion:

16 May 2022

Service Provider IA completed

Completed

Start:

16 May 2022

Due:

14 Jun 2022

Completion:

14 Jun 2022

Preliminary Change Report issued

Completed

Start:

14 Jun 2022

Due:

01 Jul 2022

Completion:

01 Jul 2022

Consultation completed

Completed

Start:

01 Jul 2022

Due:

22 Jul 2022

Completion:

22 Jul 2022

Final Change Report issued

Completed

Start:

22 Jul 2022

Due:

05 Aug 2022

Completion:

05 Aug 2022

Responsible Committee Decision

Completed

Start:

05 Aug 2022

Due:

16 Aug 2022

Completion:

16 Aug 2022
Status
Implementation Date
Status Live
EMAR Version 04.11.2022_live
Included changes Affected REC Items
R0002 Review of Data Specification Category in REC Baseline Statement

Documents

Name Version Last updated Actions
241.04 KB
Version 1.3 - 29 May 2026 XLSX - 241.04 KB
1.3 29 May 2026
455.42 KB
Version 1.3 - 29 May 2026 XLSX - 455.42 KB
1.3 29 May 2026
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
colette.baldwin
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Micro-Business Consumer, I want my Energy Supplier to complete my Smart Meter installation in line with, or above, the standards of service provided by other Energy Suppliers, so that the installation of the Smart Meter has minimal disruption to my business.
  2. As an Energy Supplier to Micro-Business Consumers, I want access to Consumer feedback from across the industry, to enable me to assess my performance relative to other Micro-Business Energy Suppliers and identify areas of under or over performance, enabling me to take appropriate actions to increase or maintain my performance.
Proposed Solution Document
Document title
Proposed Draft Legal Text
Archive
Off
Document title
Final Change Report (Approved)
Archive
Off
Problem Statement
Energy Suppliers do not currently have the ability to assess their Micro-Business Smart Meter installation performance relative to other Energy Suppliers through Consumer Survey Reports, therefore may not take any appropriate action to address any areas of underperformance or respond to trends in Consumer feedback, wider than their own Consumer base. This could affect the Smart Meter installation service received by Micro-Business Consumers.
Micro Business Customer Survey Report Q2 2021
R0033 - CP Form (Downloadable version)
R0033 - Change Proposal Plan v1.0 (Approved)
R0033 - Initial Assessment Report v1.0 (Approved)
Consolidated Impact Assessment Responses
R0033 - Preliminary Change Report v1.0 (Published for Consultation)
R0033 -. Final Change Report (Post Vote)
Company Name
-
Review status
Review required

Altering the Trigger Points for CT Commissioning

Date of latest update
Type
Change
ID
R0031
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
colette.baldwin
Change Plan

Preliminary Change Report Published

Completed

Start:

01 Feb 2022

Due:

08 Apr 2022

Completion:

08 Apr 2022

Consultation Issued

Completed

Start:

08 Apr 2022

Due:

08 Apr 2022

Completion:

08 Apr 2022

Consultation Period End

Completed

Start:

08 Apr 2022

Due:

04 May 2022

Completion:

04 May 2022

Final Change Report Published

Completed

Start:

04 May 2022

Due:

27 May 2022

Completion:

27 May 2022

Responsible Committee Decision

Completed

Start:

27 May 2022

Due:

10 Aug 2022

Completion:

10 Aug 2022
Status
Implementation Date
Status Live
EMAR Version 04.11.2022_live
Included changes Affected REC Items
R0002 Review of Data Specification Category in REC Baseline Statement

Documents

Name Version Last updated Actions
241.04 KB
Version 1.3 - 29 May 2026 XLSX - 241.04 KB
1.3 29 May 2026
455.42 KB
Version 1.3 - 29 May 2026 XLSX - 455.42 KB
1.3 29 May 2026
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
colette.baldwin
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As the DNO, I only want to send the commissioning information using the D0383 (MM00370) when I am made aware that the site has now been energised by the Registered Supplier’s MEM for a CT Pre-commissioned meter, so that I can meet my regulatory obligations under the BSC
  2. As a MEM I want to receive the information from the DNO in a timely manner to ensure my records are accurate and up to date, and that I can provide the Registered Supplier with information to ensure the metering point is accurately settled.
Proposed Solution Document
Document title
R0031 Proposed Draft Legal Text
Archive
Off
Problem Statement
The Balancing & Settlement Code Procedure (BSCP) 515 and the Retail Energy Code (REC) Metering Operations Schedule set out the obligations and timescales imposed on the DNO to send commissioning information to the MEM (using the D0383 (MM00370) data flow), where the DNO has installed metering equipment, with Measurement Transformers. When the DNO installs Low Voltage Current Transformer (LV CT) metering units, that have been pre-commissioned off-site, the commissioning of the units is done before installation and separately to the Energisation of the Supply. When the Energisation status change is the responsibility of the Registered Supplier and is requested of the MEM using the D0134 data flow, notification of the change in energisation status is then sent to the Registered Supplier and the DNO by the MEM, using the D0139 (MM00036) For an LV fused supply, the DNO may not be aware of who the MEM is to send the commissioning information to via a D0383 (MM00370) until a D0139 (MM00036) is received. This is often the point at which the DNO first becomes aware that a fused supply is now Energised. This may be several days/weeks/months after DNO commissioning, and it is proving difficult for the DNO to meet their BSC obligations.
R0031 - CP form (Downloadable version)
R0031 - PCR Altering the Trigger Point for CT Commissioning
R0031 - Final Change Report (Post Vote - Approved)
R0031 - IAR Altering the Trigger Point for CT Commissioning V1.0 (Approved)
R0031 - CPP Altering the Trigger Point for CT Commissioning v1.0 (Approved)
R0031 - Consolidated Consultation Responses v1.0
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Review status
Review required