Performance Assurance Board Terms of Reference
Date of latest update
Type
Change
ID
R0042
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
_
Summary
-
Change Plan
Solution Walkthrough
Completed
Start:
14 Apr 2022Due:
17 May 2022Completion:
17 May 2022Change Proposal Plan Approval
Completed
Start:
17 May 2022Due:
17 May 2022Completion:
17 May 2022Preliminary Change Report Published
Completed
Start:
17 May 2022Due:
20 May 2022Completion:
20 May 2022Consultation Start
Completed
Start:
20 May 2022Due:
20 May 2022Completion:
20 May 2022Consultation End
Completed
Start:
20 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Responsible Committee Decision
Completed
Start:
07 Jun 2022Due:
05 Jul 2022Completion:
05 Jul 2022Appeals Window Closes
Not Started
Start:
05 Jul 2022Due:
19 Jul 2022Completion:
Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a REC Service Provider, I need the REC PAB to be able to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective.
- As a REC PAB member, I need to be able to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective.
- As a member of the Switching CAB, I need the REC PAB to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective. As a REC PAB Member, I need the quoracy requirements to be effective, so that meetings can go ahead and make decisions without the need to support additional ex-committee processes.
Proposed Solution Document
Document title
REC PAB - ToR - REC v3.0 Draft
Archive
Off
Problem Statement
Following the implementation of REC V3.0, the current REC PAB ToR will not support extraordinary meetings and quoracy arrangements driven by the Switching CAB or the appeals route from the Switching CAB to the REC PAB. This change seeks to update the REC PAB ToR to fully represent the changes being implemented as part of REC V3.0, and to also address lessons learnt during the REC PAB’s first year of operation.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0042 - CP Form (Downloadable version)
R0042 - Change Proposal Plan v1.0 (Approved)
R0042 - Preliminary Change Report v1.0 (Approved)
R0042 - Initial Assessment Report v1.0 (Approved)
R0042 - Final Change Report v2.0 (Approved)
R0042 - Consolidated Consultation Responses
Company Name
REC Code Manager - Performance Assurance
Review status
Review required
REC V3.0
Date of latest update
Type
Change
ID
R0041
Change Category
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
Legal text baselined
Completed
Start:
10 Apr 2022Due:
13 May 2022Completion:
13 May 2022Final Change Report Issued
Completed
Start:
13 May 2022Due:
20 May 2022Completion:
20 May 2022Responsible Committee Decision
Completed
Start:
20 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Authority Determination (Original)
Completed
Start:
07 Jun 2022Due:
20 Jun 2022Completion:
17 Jun 2022Authority Determination (revoked and re-issued)
Completed
Start:
20 Jun 2022Due:
29 Jun 2022Completion:
29 Jun 2022Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to be able to successfully switch my Energy Supplier with minimal delay or hassle, so that I can start to receive the service and tariff from my chosen Energy Supplier at the earliest opportunity.
- As the Authority, I want the necessary changes made to the Retail Energy Code to introduce the obligations, processes and provisions for the new switching arrangements, to enable the successful transition to enduring governance and operational arrangements.
- As a REC Party, I want to be clear on the obligations I need to meet and the processes I need to follow post CSS go live, to ensure my organisation is ready for the introduction of the new switching arrangements.
- As a REC Service Provider, I want to be clear on the obligations, processes and service standards that I need to meet, to ensure my organisation is ready for the introduction of the new switching arrangements.
Proposed Solution Document
Document title
REC V3.0 Baselined documents
Archive
Off
Document title
REC v3.0 Baselined documents (REC Portal)
Archive
Off
Problem Statement
Changes are required to the REC, to ensure the appropriate obligations, processes and provisions are defined within the REC at CSS go-live, enabling successful transition to enduring governance and operational arrangements developed as part of Ofgem’s Switching Programme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0041 - Change Proposal Form
Letter from the Authority to the REC Code Manager - REC V3.0 Authority Change Proposal
R0041 - Change Proposal Plan v1.0 (Approved)
R0041 - Initial Assessment Report v2.0 (Approved)
R0041 - Final Change Report v3.0 (Post-Vote)
R0041 Authority Decision
Company Name
Ofgem
Review status
Review required
Updates to REC Service User Categorisation
Date of latest update
Type
Change
ID
C3-0023
Urgent
No
Latest Update
-
Summary
The Service User Categorisation was updated to include the additional users that could gain access to the GES. It highlights which different types of REC Service Users can access different REC Services. The update to the categorisation highlights the different types of Information Security and Data Protection assessment that users will have to undertake to maintain their qualification. The changes also include the updated REC Portal functionality that is now available for maintenance and qualification submissions.
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
EMAR User Guide updates
Date of latest update
Type
Change
ID
C3-0022
Urgent
No
Latest Update
-
Summary
All videos within the EMAR User Guide have been updated to make them more polished and reflect the data specification improvements. *********New User Guide : https://indd.adobe.com/view/b2b4db0e-b4fb-4430-86e9-712b4949cdc6 *********
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RTS)
Review status
Review required
Risk Register updates
Date of latest update
Type
Change
ID
C3-0021
Urgent
No
Latest Update
-
Summary
Performance Assurance activities are either specified in the Code (such as Maintenance of Qualification) or areas identified as priorities for the PAB in the Retail Risk Register. In mobilising for REC V2, the Code Manager completed a risk assessment of the REC V2 schedules along with the REC V3 schedules available at the time. REC V3 covers processes that will operate after CSS go-live, and therefore some schedules are fundamentally different to REC V2, whereas others are unaffected. ************We are currently measuring 27 out of the original 56 identified Risk Drivers. The 29 remainder Risk Drivers have not been measured to date for the following reasons: ****For 3 drivers we are in the process of gathering data, primarily from Prepayment Infrastructure Providers (PPMIPs). ****For 12 drivers relating to prepayment performance we are conducting additional work to determine the optimal way to measure these Risk Drivers. ****The remaining current 14 Risk Drivers relate to relevant measures post-CSS, and will therefore start to be measured and monitored after CSS go-live. *************The proposed changes that have been made to the Retail Risk Register include updates to 16 Risk Drivers, either improving the description or moving them to a more appropriate Risk. A more detailed description of the changes is available in the updates to the REC Retail Risk Register document
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPA)
Review status
Review required
REC V3.0 Category 3 documents
Date of latest update
Type
Change
ID
C3-0020
Urgent
No
Latest Update
-
Summary
This Category 3 CP has been raised to enable the updating of current, and the introduction of new, Category 3 documents in readiness for REC V3.0. ********This CP will deliver the necessary changes to the REC Baseline Statement and implement new/updated Category 3 documents.******** Details of the new Category 3 documents to be confirmed******
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Revised Implementation Date for R0011
Date of latest update
Type
Change
ID
R0039
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
Party Impact Assessment Issued
Completed
Start:
25 Mar 2022Due:
08 Apr 2022Completion:
08 Apr 2022Preliminary Change Report Issued
Completed
Start:
08 Apr 2022Due:
29 Apr 2022Completion:
29 Apr 2022Consultation Issued
Completed
Start:
29 Apr 2022Due:
29 Apr 2022Completion:
29 Apr 2022Final Change Report Issued
Completed
Start:
29 Apr 2022Due:
13 May 2022Completion:
13 May 2022Responsible Committee Decision
Completed
Start:
13 May 2022Due:
17 May 2022Completion:
17 May 2022Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
01 June 2022
| Included changes | Affected REC Items | |
|---|---|---|
| R0102 | Revision of the approved solution for R0032 |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Market Participant, I need the industry Market Message/Data Specification to be implemented by all Parties at the same time so that I am able to validate EMRS invoices and credits without having to request additional supporting data or without my Market Messages failing.
- As LCCC I need to delay the implementation of R0011 so that changes to industry Market Message/Data Specification can be implemented by all Parties at the same time so that industry Market Messages don’t fail validation between Parties.
Problem Statement
Following a review of its delivery pipeline, the LCCC has determined it is unable to deploy the changes required in time for the current approved implementation date of 04 November 2022. In order to communicate a revised date and to limit the impacts to industry parties and delivery partners, this change needs to be assessed as a matter of urgency.
Stages Selection
R0039 Change Proposal Form
R0039 - Change Proposal Plan v1.0 (Approved)
R0039 Initial Assessment Report v1.0
R0039 Preliminary Change Report v1.0
R0039 - Final Change Report v2.0
Company Name
Low Carbon Contracts Company
Review status
Review required
Performance Assurance Report Catalogue Changes as a consequence of REC V3.0
Date of latest update
Type
Change
ID
R0038
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Impact Assessments completed
Completed
Start:
23 Mar 2022Due:
16 May 2022Completion:
16 May 2022Preliminary Change Report published
Completed
Start:
16 May 2022Due:
31 May 2022Completion:
31 May 2022Consultation started
Completed
Start:
31 May 2022Due:
31 May 2022Completion:
31 May 2022Consultation completed
Completed
Start:
31 May 2022Due:
16 Jun 2022Completion:
16 Jun 2022Final Change Report published
Completed
Start:
16 Jun 2022Due:
21 Jun 2022Completion:
21 Jun 2022Responsible Committee decision
Completed
Start:
21 Jun 2022Due:
28 Jun 2022Completion:
28 Jun 2022Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the Code Manager I need to receive the necessary data to complete the required Performance Assurance activities post REC V3.0
- As a REC Service Provider, I need to understand all the data that I am required to share and from when, with the Code Manager required for Performance Assurance activities post REC V3.0
- As a Supplier I need to understand all the data that I am required to share and from when, with the Code Manager required for Performance Assurance activities post REC V3.0. As a MEM I need to understand all the data that I am required to share and from when, with the Code Manager required for Performance Assurance activities post REC V3.0.
Proposed Solution Document
Document title
Updated Proposed changes required to the PARC
Archive
Off
Problem Statement
Following the implementation of REC V3.0, the Code Manager (Performance Assurance) will need to receive the data necessary for them to complete their Performance Assurance activities post REC V3.0 The Performance Assurance Report Catalogue requires a change to include the new and updated Data Items. These are required to support the monitoring of Retail Risks included in the revised Performance Assurance Risk Register and give REC Parties clarity on the data they are required to provide.
Stages Selection
Change Proposal Form
R0038 Change Proposal Plan v2.0 (Approved)
R0038 Initial Assessment Report
R0038 - Consolidated Impact Assessment Responses
R0038 Preliminary Assessment Report
R0038 - Consolidated Consultation Responses
R0038 - Final Change Report V2.0
Company Name
-
Review status
Review required
Change Management Templates
Date of latest update
Type
Change
ID
C3-0019
Urgent
No
Latest Update
-
Summary
Following a review of the Change Management Reports, a cover page has been added to the Report templates, showing which stage of the process the change is at and explaining the purpose and context of that document. This will make it clearer to readers how the document should be interpreted. As the Change Management Templates are Category 3 documents, this Category 3 CP has been raised to progress the changes and publish the updated documents on the REC Portal. Updated templates will be published on the 18th March
Status
Implementation Status
Date Raised
Date of Update to Priority
Stages Selection
Company Name
Code Manager (RPS)
Review status
Review required
Prepayment Credit Balance Transfer Process
Date of latest update
Type
Change
ID
R0037
Change Category
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
04/08/2026 - On 04 August 2026, the REC Change Panel approved this Proposal Plan.
Summary
This Change Proposal seeks to develop an agile, efficient, Consumer-centric solution for the transfer of credit balance as part of a smart prepayment Switch.
Change Plan
Initial Analysis
Completed
Start:
10 Mar 2022Due:
30 Jun 2022Completion:
Present updated Change Proposal Plan to Change Panel
Completed
Start:
30 Jun 2022Due:
19 Jul 2022Completion:
Solution Development Complete
Completed
Start:
30 Jan 2023Due:
29 Feb 2024Completion:
29 Feb 2024Present Updated Change Proposal Plan to Change Panel
Completed
Start:
19 Jul 2022Due:
08 Nov 2022Completion:
Present Updated Plan to Change Panel
Completed
Start:
08 Nov 2022Due:
17 Jan 2023Completion:
17 Jan 2023Service Provider Impact Assessment
Completed
Start:
17 Jan 2023Due:
30 Jan 2023Completion:
30 Jan 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0037 - Draft Legal Text v1.0
Archive
Off
Document title
R0037 - Solution Document v2.0
Archive
Off
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
R0037 - CP Form (Downloadable version)
R0037 Consolidated Party IA Responses PUBLIC v1.0
R0037 - Change Proposal Plan V6.0 (Approved) 05.03.24
R0037 - Initial Assessment Report v1.0 (Approved) 06.04.22
R0037 Consolidated RFI Responses PUBLIC v1.0
R0037 Change Report (Proposal Plan) Approved
Company Name
Utilita Energy Limited
Review status
Review required