Clarifications to the Theft Detection Incentive Scheme
Date of latest update
Type
Change
ID
R0091
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
The Energy Theft Detection Incentive Scheme (TDIS) seeks to encourage Suppliers to undertake theft investigations. Following the completion of the first scheme year operated wholly under the REC, there have been several areas of the Code identified where additional clarity would benefit the administration of the TDIS.
Change Plan
Initial Assessment Report Issued
Completed
Start:
23 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Change Proposal Plan Issued
Completed
Start:
27 Jan 2023Due:
27 Jan 2023Completion:
27 Jan 2023Preliminary Change Report Issued
Completed
Start:
07 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Consultation Issued
Completed
Start:
17 Feb 2023Due:
17 Feb 2023Completion:
17 Feb 2023Responsible Committee Decision
Completed
Start:
17 Feb 2023Due:
24 Mar 2023Completion:
24 Mar 2023IAR and CPP Approval
Completed
Start:
27 Jan 2023Due:
07 Feb 2023Completion:
07 Feb 2023Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Supplier, I need my TDIS obligations to be clear to ensure I can meet the requirements appropriately.
- As the Code Manager, I want all Suppliers to be clear on the required Energy Theft reporting so that the scheme can be effectively administered.
- As RECCo, I want to ensure that all Suppliers have clear obligations to ensure the effective administration of TDIS to support the Theft Reduction Strategy.
Proposed Solution Document
Document title
R0091 - Legal Text (as at IAR/CPP)
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Document title
R0091 - Legal Text at FCR 21.03.2023
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Document title
R0091 - Legal Text FINAL
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Document title
EMAR Link
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Problem Statement
To enable REC Parties and their agents to successfully meet the obligations of the TDIS, the REC needs to accurately reflect the intention of the requirements and current processes.
Stages Selection
R0091 - Change Proposal Form
R0091 - Change Proposal Plan (Approved) 07.02.2023
R0091 - Initial Assessment Report v1.0 (Approved) 07.02.2023
R0091 - Preliminary Change Report v1.0 17.02.2023
R0091 - Consolidated Consultation Responses
R0091 - Final Change Report v1.0 (Pre-Vote) 21.03.2023
R0091 - Final Change Report v2.0 (Post-Vote) 24.03.2023
Company Name
-
Review status
Review required
ERDS Upload File in the Data Specification and clarification of cancellation code
Date of latest update
Type
Change
ID
R0086
Priority
Urgent
No
Latest Update
06/11/2023 - Withdrawal adoption window closed.
Summary
The MPAS/ERDS Upload file has historically been a part of the Data Specification however during transition from the MRA, the process has been omitted. This change seeks to restore the file to the specification. Secondly, the file previously provided a cancellation reason code for Switches. Under the current REC arrangements (i.e. since CSS go live) Reason codes are not provided and have been defaulting to W which indicated a reason of “withdrawn” which may now be misleading. This Change Proposal has been raised to address these issues
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Date of Update to Priority
Solution Development
Stages Selection
R0086 - Change Proposal Form (downloadable version)
Company Name
-
Review status
Review required
Housekeeping changes to the approved legal text for R0047
Date of latest update
Type
Change
ID
R0084
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
Change Proposal R0047 - Metering Code of Practice Consolidation Review, has been approved for implementation on 01 April 2023. Since approval of the Change Proposal the Code Manager has identified a number of omissions, clarifications, typographical errors and changes needed to the approved legal text. This CP has been raised to make the changes to the legal text and ensure accurate text is introduced into the REC.
Change Plan
Preliminary Change Report published and issued for Consultation
Completed
Start:
16 Dec 2022Due:
24 Feb 2023Completion:
24 Feb 2023Consultation ends
Completed
Start:
24 Feb 2023Due:
10 Mar 2023Completion:
10 Mar 2023Final Change Report published
Completed
Start:
10 Mar 2023Due:
21 Mar 2023Completion:
21 Mar 2023Responsible Committee decision (Ex-Committee)
Completed
Start:
21 Mar 2023Due:
24 Mar 2023Completion:
24 Mar 2023Appeal window closure
In Progress
Start:
24 Mar 2023Due:
07 Apr 2023Completion:
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a DNO, MEM, AMI, ASP or MI, I want all Code of Practice obligations to be clear and transparent, to ensure all obligations placed upon my organisation and operatives are understood and can be met in the most efficient way.
- As an Energy Supplier, I want to be confident that my Appointed agents are compliant with all relevant CoP obligations to ensure the safety of my Consumers.
- As RECCo, I want the Metering Scheme obligations to be clear and transparent, to ensure the arrangements deliver against the RECCo strategic aims.
- As the Metering Scheme Auditor, I want the Metering Scheme obligations to be clear and transparent, to ensure the arrangements deliver against the RECCo strategic aims.
Proposed Solution Document
Document title
R0084 Legal text changes - CoMCoP - (For Final Change Report) 21.03.2023
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Document title
R0084 Legal text changes - CoMCoP - (For consultation) 24.02.2023
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Problem Statement
To enable REC Parties to successfully meet the obligations of the CoMCoP, when it is implemented via Change Proposal R0047 on 01 April 2023, the CoMCoP needs to accurately reflect the intention of R0047 and current processes.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0084 - CP Form (Downloadable version)
R0084 - Legal text changes identified pre IAR/CPP - uploaded 12.02.23
R0084 - Change Proposal Plan v1.0 (Approved) 23.02.2023
R0084 - Initial Assessment Report v1.0 (Approved) 23.02.2023
R0084 - Preliminary Change Report v1.0 (Published for Consultation) 24.02.2023
R0084 - Consolidated consultation responses v1.0 21.03.2023
R0084 - Final Change Report v2.0 (Post-Vote) 24.03.2023
Company Name
-
Review status
Review required
Changes to Supply Number Format for MHHS (Alternative)
Date of latest update
Type
Change
ID
R0083A
Priority
Urgent
No
Latest Update
17/11/2023 - The Authority has rejected R0083A, but has approved R0083 for implementation on MHHS M8 *This Change Proposal is a consequential change from the Market-wide Half Hourly Settlement programme
Summary
The Electricity Supply License requires Suppliers to provide the Supply Number to each Consumer on every bill, or at least once per year where no bill has been sent. The Supply Number format is prescribed by the REC and is detailed in the Energy Market Data Specification. The MHHS design is changing the data associated with each individual metering point, including those data items currently displayed within the Supply Number top line. This is an Alternative Change Proposal to R0083, which proposes to replace the format of the top line in the Supply Number Format. This Change Proposal proposes to remove the top line completely from the S Number format. Both solutions are being progressed together to allow for a clear assessment of the benefits and drawbacks and impacts to consumers.
Original CP
Impacted Consumers
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an electricity Consumer I want to be able to provide my prospective Energy Supplier with the necessary information for them to provide a suitable tariff. As a Non-Domestic Consumer, I want to have the necessary information that will allow me to access tariff information, specific to my business, to help me manage my energy. As an electricity Consumer, I want to have access to the data that will help me appoint my own Metering Equipment Manager (MEM) where permitted.
- As a Supplier, I want to know how to populate and format the Supply Number, so that I can meet my obligations to include it in Consumer bills or statements. As a Third Party Intermediary (TPI), I want Consumers to be able to provide me with the right information to provide appropriate quotes.
- As an independent Distribution Network Operator, I want to be able to identify and use the DUoS Tariff Id so that I can provide transparency on charging that is being applied to my customers. As the Electricity Enquiry Service (EES) Provider, I want to know how to populate the Supply Number so that I can make it available on the EES
Problem Statement
The Market-wide Half Hourly Settlement design is impacting the Data Items that are used in the top line of the Supply Number, which Energy Suppliers are obliged to provide to Consumers at least once a year under their Licence. A revised definition of the Supply Number format is required so that Electricity Suppliers have a clear understanding of the approach to populating the Supply Number for metering points that have migrated to the new MHHS arrangements.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0083A - Change Proposal Form 05.12.2022
Decision to Reject Change Proposal R0083A - Change to Supply Number Format Alternate
Company Name
-
Review status
Review required
DNOs notifying Suppliers about Crossed Meters
Date of latest update
Type
Change
ID
R0076
Priority
Urgent
No
Latest Update
28/05/2024 - R0076 has been withdrawn as the issue was addressed through R0121 - SDEP Review Improvements (1) - Process Types. The adoption window is closed.
Summary
The Change seeks to introduce a way for the DNOs to raise a crossed meter issue with the Supplier, in a way that directly feeds into the Supplier’s list of crossed meter issues. The supplier will be required to feed back progress to the DNO who has raised the issue with them, this should be defined as a process within the REC.
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0076 - Change Proposal Form v1.0
Company Name
-
Review status
Review required
Introduction of a new Meter Asset Condition Code
Date of latest update
Type
Change
ID
R0072
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
19/09/2024 - Change Proposal R0072 has been rejected and raised to Ofgem to consider. Despite earlier acceptance, the Code Manager believes that the proposal is not relevant to the REC and cannot progress any further.
Summary
This change seeks to introduce a new Asset Condition Code where further investigation is required by a Distribution Network Operator, where is there suspected asbestos in the metal encased cut-out
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
Date of Update to Priority
Solution Development
Stages Selection
R0072 - Change Proposal Form
Company Name
Consumer
Review status
Review required
Resolution of invalid CSS data by Data Owners
Date of latest update
Type
Change
ID
R0061
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
No
Latest Update
04 March 2024 - Change has been withdrawn following implementation of a solution outside of the REC Change Process. 10WD window to adopt change will close on 18 March 2024.
Summary
Data is sent via the Supplier or MEM to update MPRS, which is then sent to CSS. If the data is considered invalid at CSS, an error is returned to MPRS. MPRS is the conduit of data from the Suppliers & MEMs to CSS, and ERDAs are not responsible for the data, therefore only the supplier/MEM can correct the data. The incidents must be put on hold until the owner of the data corrects the issue, this is to prevent SLA breaches. SLAs does not apply to the Supplier/MEM explicitly, so the incidents remain in the DNOs/IDNOs queue with the need to chase every few days to prevent the incident being closed. The responsibility for the incidents should be on the data owners (Suppliers/MEMs).
Change Plan
Solution Analysis and Development
Completed
Start:
22 Aug 2022Due:
15 Aug 2023Completion:
15 Aug 2023Service Provider Impact Assessment Due
Completed
Start:
15 Aug 2023Due:
19 Oct 2023Completion:
19 Oct 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want data relating to my energy supply to be accurate, so that I can have a consistent and faultless switching experience. As a Consumer, I want any data issues related to my switch to be resolved quickly and by the party responsible, to ensure a fast and efficient switching experience.
- As a DNO, I want my service level requirements to be reflective of my data ownership responsibilities, so that data queries can be resolved more efficiently. As the CSS Service Desk provider, I want my tickets to be allocated to the most appropriate party able to resolve them.
Proposed Solution Document
Document title
R0061 Solution - Service Desk Guidance Article
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Problem Statement
DNO/iDNOs are obligated to resolve data mismatches identified by the CSS during the switch process. However, they are unable to do so in cases where the Supplier/MEM owns data required to resolve the mismatch. Tickets assigned to the DNO (via MPRS) are therefore not going to the party best placed to resolve them, resulting in DNOs chasing the incident resolution every few days to prevent them being closed incorrectly.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0061 - Change Proposal Form
R0061 - Initial Assessment Report v1.0 (Approved) - 18.07.2023
R0061 - Change Proposal Plan v1.0 (Approved) - 18.07.2023
R0061 Change Proposal Re-Plan (Approved) v1.0 - 19.10.23
Company Name
St Clements Services
Review status
Review required
ERDS Service Definition timezone correction
Date of latest update
Type
Change
ID
R0060
Change Category
Change Path
Priority
Urgent
No
Latest Update
This Change Proposal was implemented as part of the 7 November 2025 REC Release.
Summary
This change seeks to specify timezones within the ERDS Service Definition. For example: Data received by the ERDA shall be included within the ERDS Total Daily Processing on the basis that all data received prior to 23:00hrs is made available to the SMRA, EES Provider or CSS Provider (as applicable) by 06:00hrs the following Working Day. Data received after 23:00hrs will be made available to the SMRA, EES Provider or CSS Provider (as applicable) by the second Working Day
Change Plan
Change Proposal Plan and Impact Assessment Report Published
Completed
Start:
22 Aug 2022Due:
18 Jun 2024Completion:
18 Jun 2024Change report and Consultation issued
Completed
Start:
18 Jun 2024Due:
28 Jun 2024Completion:
27 Jun 2024Consultation closed
Completed
Start:
28 Jun 2024Due:
19 Jul 2024Completion:
19 Jul 2024Responsible Committee decision
Completed
Start:
19 Jul 2024Due:
28 Aug 2024Completion:
28 Aug 2024Appeal Window Closure
Not Started
Start:
28 Aug 2024Due:
12 Sep 2024Completion:
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
07 November 2025
| Included changes | Affected REC Items | |
|---|---|---|
| R0003 | Market-wide Half-Hourly Settlement Implementation |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Supplier, I want to have confidence that the data in the systems is aligned and accurate.
- As ERDS Provider, I want to be able to provide accurate and appropriately labelled data that can be aligned with data from other systems.
Proposed Solution Document
Document title
R0060 Proposed legal text for decision 15.08.24.zip
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Document title
R0060 Proposed legal text 27.06.24
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Document title
R0060 Legal Text ERDS Service Definition v1.0 06.06.2024
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Document title
R0060 Approved legal text 28.08.24
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Problem Statement
The ERDS Service Definition does not specify the time with a specified time zone. This has led to some instances of MPRS close of day running at 22:00GMT instead of 23:00GMT. A confirmation of time zone is required within the ERDS Service Definition to negate any confusion or delays in flow processing and systems becoming misaligned.
Stages Selection
SME
SME Role
Lead Assurance Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
R0060 - Change Proposal Form
R0060 Consolidated RFI Responses v1.0 (05.03.2024)
R0060 Change Proposal Plan (Approved) v1.0 18.06.2024
R0060 - Initial Assessment Report v1.0 (Approved) 18.06.2024
R0060 Preliminary Change Report v1.0 (For Consultation) 27.06.2024
R0060 Consolidated Consultation Responses v1.0 (15.08.24)
R0060 Change Report (Final Recommendation - Approved) v2.0
Company Name
St Clements Services
Review status
Review required
Maintenance of Qualification Schedule Change
Date of latest update
Type
Change
ID
R0059
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/11/23 - This change was implemented on 03 November 2023 as part of the November 2023 REC Release
Summary
This change seeks to clarify, strengthen and simplify a number of requirements within REC Schedule 9 – Qualification and Maintenance.
Change Plan
Solution Development
Completed
Start:
05 Aug 2022Due:
01 Mar 2023Completion:
01 Mar 2023Impact Assessment Start
Completed
Start:
01 Mar 2023Due:
10 Mar 2023Completion:
10 Mar 2023Impact Assessment End
Completed
Start:
10 Mar 2023Due:
24 Mar 2023Completion:
24 Mar 2023Preliminary Change Report Issued
Completed
Start:
24 Mar 2023Due:
14 Apr 2023Completion:
14 Apr 2023Responsible Committee Review
Completed
Start:
14 Apr 2023Due:
25 Apr 2023Completion:
25 Apr 2023Consultation Start
Completed
Start:
25 Apr 2023Due:
28 Apr 2023Completion:
28 Apr 2023Consultation End
Completed
Start:
28 Apr 2023Due:
22 May 2023Completion:
22 May 2023Final Change Report Issued
Completed
Start:
22 May 2023Due:
16 Jun 2023Completion:
15 Jun 2023Responsible Committee Decision
Completed
Start:
16 Jun 2023Due:
27 Jun 2023Completion:
27 Jun 2023Appeal Window Closure
Not Started
Start:
27 Jun 2023Due:
11 Jul 2023Completion:
Impacted REC Parties and Market Participants
Status
Implementation Date
03 November 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0104 | Clarifying requirement for continuous billing following an Erroneous Switch |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.0 | 08 Jun 2026 |
|
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| 1.0 | 08 Jun 2026 |
|
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Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Supplier, DNO, GT, MEM and REC Service User, I want to understand precisely what obligations apply to me under the Schedule 9 – Qualification and Maintenance, so that I can provide the required information to the Code Manager in a timely manner and be compliant.
- As the REC Code Manager, I want REC Parties and REC Service Users to have a clear understanding of the information they need to submit relating to the maintenance of their qualification, so that necessary information can be submitted for review and consideration in the most efficient way.
Proposed Solution Document
Document title
R0059 - Draft legal text for IA v1.0 10.03.2023
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Document title
R0059 - Draft legal text for Consultation v1.0 14.04.2023
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Document title
R0059 - Draft legal text for FCR v1.0 01.06.2023
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Document title
R0059 - Final approved draft legal text v1.0 27.06.2023
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Document title
EMAR Link - R0059 - Draft legal text for FCR v1.0 01.06.2023
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Problem Statement
REC Service Users are required to submit Maintenance of Qualification Annual Statements to the Code Manager, the requirements differ depending on the User category. The lack of clear obligations for REC Service Users surrounding the Maintenance of Qualification reporting, set out in Schedule 9 – Qualification and Maintenance results in missing or partially completed submissions. Considerable time is spent by the Code Manager requesting and following up on individual submissions.
Stages Selection
R0059 - Change Proposal Form
R0059 - Change Proposal Plan v1.0 (Approved) 07.02.2023
R0059 - Initial Assessment Report v1.0 (Approved) 07.02.2023
R0059 - Impact Assessment Responses V1.0 14.04.2023
R0059 - Preliminary Change Report v1.0 (approved) 25.04.2023
R0059 - Consolidated Consultation Responses v1.0 23.05.2023
R0059 - Final Change Report v2.0 (post-vote) 27.06.23
Company Name
-
Review status
Review required
24/7 Emergency Metering Service
Date of latest update
Type
Change
ID
R0053
Change Category
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
01/05/25 - Proposal withdrawn at proposers request.
Summary
This change has been raised to address the issue that Suppliers currently are not required to provide a 24/7 emergency metering service that enables a Consumer to speak to an agent and/or receive a visit from a field operative outside normal business hours when faced with power loss situation relating to a metering issue. This Change Proposal has been raised to assess and consider the options to address this issue.
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As an Energy Consumer, I want my metering fault to be identified and fixed as soon as possible, so that I am not left in a situation where I have no electricity for an extended period. I want to be able to contact the correct Party to fix my metering fault. I want my personal circumstances to be taken in to account when arranging for a fault to be fixed out of standard working hours.
- As a DNO, where there is a meter fault identified I want to be able to contact the Energy Supplier to rectify this, no matter what day or time this is identified, so that Consumers are not left without power for extended periods, during which time they may require ongoing help, support and communication. As an Energy Supplier, I want to provide my Customers with accurate and relevant Emergency contact information. As an Energy Supplier, I want to be able to respond to meter faults in a timely manner and not leave Consumers without power for an extended period.
- As a MEM, I want to be notified, in a timely manner, of faults that occur on Metering assets I am responsible for, so that I am able to rectify these without undue detriment being experienced by Consumers
Problem Statement
In situations where an Electricity Consumer experiences a loss of power, the DNOs who attend site to investigate and resolve the issues, are unable to do so when there is a meter issue, which is the responsibility of the Energy Supplier and it’s Appointed agents. When an issue occurs out of hours, or when an Energy Supplier does not have an out of hours metering service in operation, Consumers can be left without power for an extended period, this can create a safety or health concern, particularly for vulnerable Consumers or vulnerable members of their household.
Stages Selection
R0053 - Downloadable Change Proposal Form
R0053 - Change Proposal Plan v1.0 (pre-approval) 27/02/2023
R0053 - Initial Assessment Report v1.1 (Pre-Approval) 06.03.23
R0053 - Initial Assessment Report v2.0 (Approved) 07.03.2023
R0053 - Change Proposal Plan v2.0 (Approved) 07.03.2023
Company Name
Electricity North West Limited
Review status
Review required