Changes to REC Charging Statement for R0020

Date of latest update
Type
Change
ID
C3-0016
Urgent
No
Latest Update
-
Summary
Change Proposal R0020 is being presented to the Change Panel on the 18th January for approval. If approved this will implement the necessary changes to REC products to reflect the removal of the ETTOS web portal and the introduction of encrypted emails as the delivery mechanism for ETTOS Service Data. Category 3 document REC Charging statement is impacted by this change. Paragraph 14 to be updated to reflect the closure of the ETTOS web portal.
Proposer
Ann Perry
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
RECCo
Review status
Review required

Review of Category 3 documents in the REC Baseline Statement

Date of latest update
Type
Change
ID
R0028
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
Anton Moden
Change Plan

Preliminary Change Report Issued

Completed

Start:

07 Jan 2022

Due:

04 Feb 2022

Completion:

04 Feb 2022

Consultation Issued

Completed

Start:

04 Feb 2022

Due:

18 Feb 2022

Completion:

18 Feb 2022

Final Change Report Issued

Completed

Start:

18 Feb 2022

Due:

25 Mar 2022

Completion:

25 Mar 2022

Responsible Committee Decision

Completed

Start:

25 Mar 2022

Due:

05 Apr 2022

Completion:

05 Apr 2022
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 14.04.2022_live
Included changes Affected REC Items
R0105 Review of ONAGE SLAs
  • Schedule 14 - Metering Operations
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Market Participant, I need to understand any changes that may impact my business, so I can engage in the change process and plan any required changes to my systems and processes.
  2. As the REC Code Manager, I need to ensure that proposals to amend the REC and its subsidiary documents are subject to appropriate scrutiny and impact assessment, so that impacted stakeholders can appropriately engage with the proposal and understand the impacts to their business.
Proposed Solution Document
Document title
Legal Text
Archive
Off
Document title
Link to Change Set (EMAR)
Archive
Off
Problem Statement
As a rule, changes to Category 3 products should not cause a material impact to parties and stakeholders. It has been identified that there are a number of Category 3 documents where changes to these artefacts could have a material impact to the systems and processes of REC Parties and Service Users. These changes should therefore follow a more robust and thorough assessment to ensure these impacts are identified and the most appropriate solution is considered.
SME
SME Role
Lead Assurance Analyst
SME User
amoden@deloitte.co.uk
R0028 Change Proposal Plan v1.0 (Approved)
R0028 - Initial Assessment Report v1.0
R0028 - Preliminary Change Report v1.0
R0028 Final Change Report v1.0
Company Name
-
Review status
Review required

Service Provider Performance Charges (DCC)

Date of latest update
Type
Change
ID
R0025
Change Category
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented 01 April 2023
Summary
This Change Proposal seeks to introduce an economic incentive scheme for the Centralised Registration Service (CRS) Provider through the introduction of Service Provider Performance Charges linked to performance against service levels defined in the REC.
Proposer
Performance Assurance
Change Plan

Preliminary Change Report and Consultation Issued

Completed

Start:

04 Jan 2022

Due:

15 Nov 2022

Completion:

15 Nov 2022

Final Change Report Issued

Completed

Start:

15 Nov 2022

Due:

09 Dec 2022

Completion:

09 Dec 2022

Responsible Committee Decision

Completed

Start:

09 Dec 2022

Due:

20 Dec 2022

Completion:

20 Dec 2022

Send to Authority for Decision

Completed

Start:

20 Dec 2022

Due:

21 Dec 2022

Completion:

21 Dec 2022
Status
Implementation Date
Status Live
EMAR Version 01.04.2023_live
Included changes Affected REC Items
R0100 Update to Error Handling Documents
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As the REC Code Manager, I want to ensure that REC Service Providers achieve their Service Level Agreements (SLAs) defined in REC Service Definitions, so that impacts to the REC Code Manager, REC Parties and other Service Providers, as a consequence of Service Provider underperformance, are minimised and the change process delivers to time and cost.
  2. As a Service Provider, I want clarity on when and how Performance Charges will be used as part of the Performance Assurance Techniques, so that I’m clear on what service levels I need to meet and the consequences of not delivering against these.
Proposed Solution Document
Document title
R0025 Final Legal Text
Archive
Off
Document title
R0025 - Final Solution
Archive
Off
Problem Statement
Service Provider performance measures and charges do not currently exist for services that are not procured by the Retail Energy Code Company but are provided by other Parties. The performance of Service Providers is essential to the proper functioning of the market, without appropriate performance measure or Performance Charges there is little incentive for these providers to maintain service performance or improve poor performance in a timely manner.
R0025 Change Proposal Plan V1.0 (Approved)
R0025 Initial Assessment Report V1.0 (Approved)
R0025 - Preliminary Change Report v1.0 (Issued for Consultation)
R0025 Consolidated Consultation Responses v1.0
R0025 - Final Change Report v2.0 (Post-Vote)
R0025 - Ofgem Decision
Company Name
-
Review status
Review required

Prepayment Unallocatable Transactions

Date of latest update
Type
Change
ID
R0023
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Proposer
Jonathan Holland
Change Plan

Preliminary Change Report Issued

Completed

Start:

15 Dec 2021

Due:

04 Mar 2022

Completion:

04 Mar 2022

Responsible Committee Decision

Completed

Start:

08 Apr 2022

Due:

19 Apr 2022

Completion:

19 Apr 2022

Consultation Period Start

Completed

Start:

19 Apr 2022

Due:

22 Apr 2022

Completion:

22 Apr 2022

Consultation Period End

Completed

Start:

22 Apr 2022

Due:

16 May 2022

Completion:

16 May 2022

Final Change Report Issued

Completed

Start:

16 May 2022

Due:

27 May 2022

Completion:

27 May 2022

Responsible Committee Decision

Completed

Start:

27 May 2022

Due:

07 Jun 2022

Completion:

07 Jun 2022

Appeal Window Closure

Completed

Start:

07 Jun 2022

Due:

22 Jun 2022

Completion:

22 Jun 2022

Legal Review / Preliminary Change Report Revision

Completed

Start:

04 Mar 2022

Due:

15 Mar 2022

Completion:

15 Mar 2022

Revised Preliminary Change Report Issued

Completed

Start:

15 Mar 2022

Due:

08 Apr 2022

Completion:

08 Apr 2022
Impacted Consumers
Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 30.06.2022_live
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
Jonathan Holland
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a PPMIP, I want to receive accurate market share data to allow me to complete the Unallocatable Prepayment Allocation Run in a timely manner.
  2. As an Energy Supplier, I want the calculation of Unallocatable Transactions to be carried out accurately and efficiently so that I receive payments allocated to my organisation.
Proposed Solution Document
Document title
R0023 Legal Text changes (tracked changes)
Archive
Off
Document title
EMAR Change Set
Archive
Off
Problem Statement
The process for the allocation and payment of Unallocatable Transactions, set out in the Prepayment Arrangements Schedule, does not currently take into account Energy Suppliers that have exited the market or that do not have a contract with the PPMIP. This prevents the PPMIP from being able to release payments to Energy Suppliers, as the process doesn’t allow for all funds to be accounted for in the calculation.
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
Change Proposal Plan v1.0 (Approved)
R0023 - Preliminary Change Report v3.0 (Approved)
R0023 - Initial Assessment Report v1.0 (Approved)
R0023 - Final Change Report v1.0
Company Name
-
Review status
Review required

Amendment to REC Data Access Matrix

Date of latest update
Type
Change
ID
R0022
Change Category
Change Path
Priority
Urgent
No
Latest Update
03/04/2023 - The changes to the Data Access Matrix were implemented on 04 November 2022, with the technical EES changes implemented 03 April 2023
Summary
This change seeks to standardise Electricity Enquiry Service (EES) data access permissions across EES User Categories via a review and to update to the Data Access Matrix (DAM).
Proposer
Harriet Truss
Change Plan

Solution Development

Completed

Start:

15 Dec 2021

Due:

28 Mar 2022

Completion:

28 Mar 2022

Party Impact Assessment Issued

Completed

Start:

28 Mar 2022

Due:

01 Apr 2022

Completion:

01 Apr 2022

Service Provider Impact Assessment Issued

Completed

Start:

01 Apr 2022

Due:

12 May 2022

Completion:

12 May 2022

Service Provider Preliminary Impact Assessment Complete

Completed

Start:

12 May 2022

Due:

31 May 2022

Completion:

31 May 2022

Service Provider Detailed Impact Assessment initiated

Completed

Start:

31 May 2022

Due:

27 Jun 2022

Completion:

01 Jul 2022

Technical Expert Panel solution review

Completed

Start:

27 Jun 2022

Due:

29 Jun 2022

Completion:

29 Jun 2022

Preliminary Change Report published

Completed

Start:

29 Jun 2022

Due:

08 Jul 2022

Completion:

07 Jul 2022

Service Provider Detailed Impact Assessment completed

Completed

Start:

08 Jul 2022

Due:

18 Jul 2022

Completion:

22 Jul 2022

Consultation 1 initiated

Completed

Start:

18 Jul 2022

Due:

22 Jul 2022

Completion:

21 Jul 2022

Consultation 1 completed

Completed

Start:

22 Jul 2022

Due:

12 Aug 2022

Completion:

12 Aug 2022

Change Panel review of updated Preliminary Change Report

Completed

Start:

12 Aug 2022

Due:

16 Aug 2022

Completion:

16 Aug 2022

Consultation 2 initiated

Completed

Start:

16 Aug 2022

Due:

18 Aug 2022

Completion:

18 Aug 2022

Consultation 2 completed

Completed

Start:

18 Aug 2022

Due:

02 Sep 2022

Completion:

02 Sep 2022

Final Change Report published

Completed

Start:

02 Sep 2022

Due:

23 Sep 2022

Completion:

23 Sep 2022

Change Panel decision

Completed

Start:

23 Sep 2022

Due:

04 Oct 2022

Completion:

04 Oct 2022
Impacted Consumers
Impacted REC Documents
Impacted REC Services
Status
Implementation Date
Status Live
EMAR Version 04.11.2022_live
Included changes Affected REC Items
R0002 Review of Data Specification Category in REC Baseline Statement

Documents

Name Version Last updated Actions
241.04 KB
Version 1.3 - 29 May 2026 XLSX - 241.04 KB
1.3 29 May 2026
455.42 KB
Version 1.3 - 29 May 2026 XLSX - 455.42 KB
1.3 29 May 2026
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
Harriet Truss
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As an Electricity Consumer, I want data associated with my electricity supply to be made consistently available to Market Participants relevant organisations, so that they have equal access to the data they use to supply my electricity or look after my meter.
  2. As an EES User, I want to have access to all the data items appropriate to my EES User Category so that I can operate processes without disruption, to provide a good service to my customers and meet my performance targets. As the EES Provider I want to have clarity on the data items that I should provide to EES Users appropriate to their role. As the Code Manager I want Market Participants to have access to appropriate data in EES so they can complete business processes and meet performance targets, while ensuring access to data is subject to appropriate security and controls.
Proposed Solution Document
Document title
R0022 - Draft Legal Text
Archive
Off
Document title
R0022 - Draft Data Access Matrix Electricity v2.0
Archive
Off
Document title
REC Release Information
Archive
Off
Problem Statement
There is currently a lack of clarity regarding the data items that should be accessible by each EES User Category and there are potentially instances where data restrictions have been placed on EES Users which cannot be justified. The Data Access Matrix does not currently provide a single standardised role-based framework for EES Users’ access to data. This means that the Code Manager and the EES Provider cannot grant and provide EES Users with standardised access for a particular role. This may also result in operational issues for new entrants or can create a situation whereby EES Users in the same role have different access arrangements.
SME
SME Role
Lead Technical Analyst
R0022 - Change Proposal Plan v5.0 (Approved)
R0022 - Initial Assessment Report v1.0 (Approved)
R0022 - Consolidated IA Responses
R0022 - Preliminary Change Report 3.0 (Approved)
R0022 - Consolidated Consultation responses - PUBLIC
R0022 - Final Change Report v2.0 (Post-Vote)
Company Name
-
Review status
Review required

Performance Assurance Report Catalogue: Complaints Data

Date of latest update
Type
Change
ID
C3-0015
Urgent
No
Latest Update
-
Summary
This change has been raised as the Code Manager is pausing the requirement for provision of Distribution Network Operator and Gas Transporter complaints data, to allow further engagement to take place with Parties to identify a pragmatic and proportionate approach to provide REC-relevant only data that meets GDPR data minimisation principles. To be prudent in protecting all REC Parties we will extend the pause to cover all meter point level complaints data, including those of Suppliers. ***********The first reporting date in the PARC has therefore been updated for items 90, 91 and 100 (meter point level complaints data) to suspend the requirement to provide data subject to further engagement regarding GDPR data minimisation. This will be implemented on 16 December 2021, in line the existing Category 3 PARC change (C3-0014).
Proposer
Performance Assurance
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
Code Manager (RPA)
Review status
Review required

Allowing REC accredited MEMs to de-energise and re-energise supply points independent of the Supplier

Date of latest update
Type
Change
ID
R0021
Change Category
Priority
Urgent
No
Latest Update
30/06/2023 - This change was implemented on 30 June 2023 as part of the June 2023 REC Release
Summary
Currently only the Registered Supplier can instruct a Metering Equipment Manager (MEM) to work on their metering asset. There is no ability to request that a single MEM completes work on multiple properties that may have different Electricity Suppliers. This creates barriers to developing solutions for local authorities, private and social housing landlords who are refurbishing premises or to help any premise owner (whether domestic or non-domestic) install new equipment to facilitate Low & Zero Carbon Technology (LZCT) installation such as the retro-fit of Electric Vehicle Charging (EVC) Points to homes and business premises. This Change Proposal will introduce a new role for existing accredited MEMs that will enable them to accept instructions to undertake a limited set of activities at the request of the premise owners without the need to use the Registered Suppliers’ MEMs.
Proposer
Colette Baldwin
Change Plan

Solution Development

Completed

Start:

09 Dec 2021

Due:

03 Feb 2022

Completion:

19 Apr 2022

Party Impact Assessment Issued

Completed

Start:

03 Feb 2022

Due:

22 Apr 2022

Completion:

22 Apr 2022

Deadline for Alternative Change Proposal Submission

Completed

Start:

22 Apr 2022

Due:

27 May 2022

Completion:

27 May 2022

Preliminary Change Report Issued Interim

Completed

Start:

27 May 2022

Due:

27 May 2022

Completion:

27 May 2022

Consultation Issued

Completed

Start:

27 May 2022

Due:

12 Jul 2022

Completion:

12 Jul 2022

Final Change Report Issued

Completed

Start:

16 Aug 2022

Due:

26 Aug 2022

Completion:

26 Aug 2022

Responsible Committee Decision

Completed

Start:

26 Aug 2022

Due:

14 Sep 2022

Completion:

14 Sep 2022

Preliminary Change Report (Updated) Issued

Completed

Start:

12 Jul 2022

Due:

12 Jul 2022

Completion:

12 Jul 2022

Consultation closure (extended deadline)

Completed

Start:

12 Jul 2022

Due:

16 Aug 2022

Completion:

16 Aug 2022
Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 30.06.2023_live
Implementation Status
Date Raised
REC Decision Maker
Lead Analyst
colette.baldwin
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a property owner or occupier I want to be to arrange for the installation of equipment for the use of the occupier, such as fitting an isolator, installing on-site generation equipment or electric vehicle charging points. I want the installer to use a Safe Isolator Provider (SIP) who is authorised to undertake the work at my instruction rather than arrange for this work to be completed through the premises’ Registered Suppliers.
  2. As a REC Accredited Metering Equipment Manager, I want to be able to work as a SIP and de-energise and re-energise a site on the instruction of the homeowner/landlord, so that equipment – such as an isolator, on-site generation or electric vehicle charging points can be fitted without the need to co-ordinate the work with the Registered Suppliers’ MEMs. As a Distribution Network Operator, I want to be assured that the work is only completed by a SIP that has the necessary skills and REC accreditation and has the appropriate permissions to de-energise and re-energise the supply and doesn’t introduce any additional risk to the Distribution Network.
  3. As the Registered Supplier, I want to know what steps the SIP who attends the site and finds the site in an unsafe situation to re-energise, will take so that my customer is not left off-supply unnecessarily. As the Registered Supplier, I want to be alerted if the SIP finds any evidence of meter tampering at the premises.
Proposed Solution Document
Document title
R0021 - Final Approved legal text
Archive
Off
Document title
R0021 - Proposed new Market Message v1.0
Archive
Off
Document title
R0021 - Draft Legal Text
Archive
Off
Document title
R0021 - Webinar 2 March 2023 - Draft Q & A Responses v0.3
Archive
Off
Problem Statement
It is difficult for landlords of local authority, social housing developments or private landlords of homes and businesses to co-ordinate the refurbishment of properties where they need the electricity supply to be de-energised to allow work being completed and the supply re-energised. Currently the landlord needs to liaise with the Electricity Supplier of each premise independently to arrange for the appointed MEM to attend and de-energise each supply point and then re-energise the site when the work is completed, as currently only the Registered Supplier’s appointed MEM or the DNO is permitted to undertake the work.
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0021 - Change Proposal Plan v2.0 (Approved)
R0021 - Party IA Consolidated Responses
R0021 - Initial Assessment Report v1.0 (Approved)
R0021 - FAQs following Impact Assessment
R0021 - Preliminary Change Report v2.0 (Approved)
NAPIT Survey Results
R0021 - Consultation Non-confidential Consolidated Responses
R0021 - Final Change Report (Post-Vote)
R0021 Authority Decision
Company Name
-
Review status
Review required

Changes to the Performance Assurance Report Catalogue

Date of latest update
Type
Change
ID
C3-0014
Urgent
No
Latest Update
-
Summary
Since raising the Category 3 change, feedback has been received from Parties related to two minor errors that need to be corrected. The following amendments will therefore be made to the PARC prior to implementation: ***Update to the 'Required/Optional' field for items 660-770 following the addition of a ‘Conditional Mandatory’ option, accounting for fields that are only mandatory if the associated group is present. ***Update to the Group noted against field ‘Meter Mechanism Code’ for item 670, from Group ‘Meter Point’ to ‘Meter’, and field ‘Meter Type Code’ for item 680, from Group ‘Asset’ to ‘Meter’. *****************This Category 3 Change Proposal has been raised to implement updates to the PARC. The focus of these updates is on improvements to usability, some clarifications and minor amendments and also the removal of some data items. There has been one addition to the PARC, which has been made following engagement with Gas Network Distributors (GDNs). **************************Usability updates: - Updated data submission guidance on 'Cover' tab - Column added to 'Report Catalogue' tab detailing the date of which each item is first required to be submitted - Column 'Domestic / Non-Domestic Only?' removed from the 'Report Catalogue' tab and replaced by individual columns 'Domestic', 'Micro-Business' and 'Commercial' - Collation of the Report Catalogue with the document 'PARC Other Data Collection Details', which provided further detail on the data items received from ElectraLink and Xoserve. This has resulted in the addition of three new tabs: 'Other Data Collection - Cover', 'ElectraLink Data Items' and 'Xoserve Data Items'. ************************Clarifications and minor amendments, including: - Update to the columns required within tabs '610'-'640' following further discussion with PPMIPs, inclusion of a header block - Clarification to the RGMA group each field specified within each of tabs '660-770' - Removal of field 'Meter Mechanism Code' from tab 700 (Content provided within RGMA flow - ORDET) - Addition of field 'Last Vend Date' to data specification on tab '850' - Splitting of the PPMIP Unallicated Transaction reports into electricity and gas items, resuling in the new line #1315 (PPMIP Unallocated Transaction Report - Electricity) - Update to 'Pre-Existing' and 'Domestic/Non-domestic Only' for #1330 (SMIS Survey Data); addition of guidance on templates to be used - Addition of tab '1340 - Commercial', detailing the submission guidance for the Commercial version of #1340 - Update 'Pre-Existing' and 'Prepayment Meters Only' for #1380 (SMETS1 Monthly Transaction Data), and addition of guidance to where the templates can be downloaded from the Portal - Update to 'Description' of #1430 (Gaining Supplier Switching Data) within the 'Report Catalogue' tab; comment added to provide clearer guidance on field 'Read Type Used' within tab '1430' ******************** Addition and removal of data items, including: - Removal of #80 (Energy Ombudsman Complaints Data) - Addition of new item #91 GDN Complaints Data, covering the complaints data submission requirements for Gas Distribution Networks (replacing item #90 for Gas Distribution Networks) - Removal of #650 (Content provided within PP10 - Change of Tariff Proforma) following further discussion with PPMIPs - Removal of #860 (Smart Meter Technical Detail (MTD) Report) - Removal of #1250 (PPMIP Change of Tariff Global Report) following further discussion with PPMIPs - Rename of data #1450 (AMICOP Scheme Auditor Reports) and removal of #1470 (MAMCOP Scheme Auditor Reports) as both are now covered under '1450 MCoP Scheme Auditor Reports'
Proposer
Performance Assurance
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
Code Manager (RPA)
Review status
Review required

Changes to Energy Theft User Guide

Date of latest update
Type
Change
ID
C3-0013
Urgent
No
Latest Update
-
Summary
Minor changes to the user guide have been identified following the receipt of stakeholder feedback: • The opening sentence on Slide 4 previously referred to the Theft Assessment Methodology indicating the likely scale of Electricity Theft but it is meant to be referring to the likely scale of Theft across both fuels. Hence, ‘electricity theft’ has been changed as per the attached to ‘energy theft’ • The Venn diagram on Slide 9 gave the impression that a Supplier’s theft performance was based on a consideration of their overall theft investigation performance rather than their proportion of the confirmed thefts submitted. Hence, the wording has been changed from ‘total number of tip offs’ to ‘potential instances of energy theft’, again, outlined in red.
Proposer
Performance Assurance
Status
Implementation Status
Date Raised
Date of Update to Priority
Company Name
Code Manager (RPA)
Review status
Review required

ETTOS Report Dissemination

Date of latest update
Type
Change
ID
R0020
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
_
Summary
_
Proposer
Aiyesha Andrade
Change Plan

Initial Assessment Report published

Completed

Start:

29 Nov 2021

Due:

03 Dec 2021

Completion:

03 Dec 2021

Change Panel review

Completed

Start:

03 Dec 2021

Due:

07 Dec 2021

Completion:

07 Dec 2021

Preliminary Change Report issued

Completed

Start:

07 Dec 2021

Due:

13 Dec 2021

Completion:

13 Dec 2021

Change Panel review

Completed

Start:

13 Dec 2021

Due:

21 Dec 2021

Completion:

21 Dec 2021

Consultation starts

Completed

Start:

21 Dec 2021

Due:

22 Dec 2021

Completion:

21 Dec 2021

Consultation ends

Completed

Start:

22 Dec 2021

Due:

12 Jan 2022

Completion:

12 Jan 2022

Final Change Report issued

Completed

Start:

12 Jan 2022

Due:

14 Jan 2022

Completion:

14 Jan 2022

Change Panel decision

Completed

Start:

14 Jan 2022

Due:

18 Jan 2022

Completion:

18 Jan 2022
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
Status Live
EMAR Version 31.01.2022_live
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
  1. As a Consumer, I want my Energy Supplier to receive and act upon energy theft tip-offs, to ensure the safety and security of my energy supply.
  2. As an ETTOS Recipient, I need to be aware of changes to the way I will receive and send tip-off information, so I can engage in the process and plan any required changes to my processes.
  3. As an ETTOS Recipient, I need to receive my ETTOS Service Data in a timely manner, so that I am able to act on tip-offs, to reduce risks for consumers and my business.
Proposed Solution Document
Document title
R0020 legal text (tracked changes)
Archive
Off
Document title
Link to EMAR Change Set
Archive
Off
Problem Statement
The ETTOS Service Provider, will be decommissioning their onsite servers on 31 January 2022. Consequently, the ETTOS web portal will no longer be used to provide the ETTOS Service Data (tip-off reports) to ETTOS Recipients. Instead, reports will be sent directly to ETTOS Recipients via encrypted emails. Updates are required to the REC to reflect the changes to the ETTOS report dissemination process.
R0020 - Change Proposal Plan v1.0 (Approved)
R0020 - Initial Assessment Report v1.0 (Approved)
R0020 - Preliminary Change Report v1.0 (Approved)
R0020 - Final Change Report v1.0 (Pre-Vote)
R0020 - Final Change Report v2.0 (Post-Vote)
Company Name
RECCo
Review status
Review required