Metering Code of Practice Consolidation Review
Date of latest update
Type
Change
ID
R0047
Change Category
Change Path
Priority
Urgent
No
Latest Update
02/04/2023 - Change Proposal implemented on 01 April 2023
Summary
This Change Proposal seeks to consolidate the current Metering Codes of Practice into a single set of arrangements that are simplified, proportionate and relevant, which can be monitored via a single audit scheme.
Change Plan
Analysis and Solution Development
Completed
Start:
20 May 2022Due:
28 Jul 2022Completion:
28 Jul 2022Impact Assessment Issued
Completed
Start:
28 Jul 2022Due:
29 Jul 2022Completion:
29 Jul 2022Responsible Committee Review
Completed
Start:
02 Sep 2022Due:
13 Sep 2022Completion:
13 Sep 2022Consultation Issued
Completed
Start:
13 Sep 2022Due:
16 Sep 2022Completion:
16 Sep 2022Consultation Complete
Completed
Start:
16 Sep 2022Due:
10 Oct 2022Completion:
10 Oct 2022Final Change Report Issued
Completed
Start:
10 Oct 2022Due:
04 Nov 2022Completion:
04 Nov 2022Responsible Committee Decision
Completed
Start:
04 Nov 2022Due:
15 Nov 2022Completion:
15 Nov 2022Preliminary Change Report publication
Completed
Start:
29 Jul 2022Due:
02 Sep 2022Completion:
02 Sep 2022Impacted REC Documents
Impacted REC Parties and Market Participants
Status
Implementation Date
01 April 2023
| Included changes | Affected REC Items | |
|---|---|---|
| R0100 | Update to Error Handling Documents |
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a DNO, MEM, AMI or MI, I want all CoP obligations to be clear and transparent, to ensure all obligations placed upon my organisation and operatives are understood and can be met in the most efficient way. As a MEM, AMI or MI, I want metering accreditation and audit activity to be streamlined and duplication removed, so that efficiency is increased, and unnecessary costs reduced.
- As RECCo, I want the metering scheme accreditation and audit arrangements to be managed and delivered in a cost efficient, effective and consistent approach, to ensure the arrangements deliver against the RECCo strategic aims.
- As an Energy Supplier, I want to be confident that my Appointed agents are compliant with all relevant CoP to ensure the safety of my Consumers.
Proposed Solution Document
Document title
R0047 Final Legal Text (Post Consultation)
Archive
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Document title
CoMCoP revisions (Post Consultation)
Archive
Off
Document title
CoMCoP Full v1.1 - Extended Clauses (04.10.22)
Archive
Off
Document title
Supporting information for Consultation (Extended obligations)
Archive
Off
Document title
Proposed Legal Text for Consultation (Redlined and Clean versions)
Archive
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Document title
RECCo Review - working documents
Archive
Off
Document title
Pre-Impact Assessment Proposed Solution (Excel)
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Document title
Pre-Impact Assessment Proposed Legal Text (Word)
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Off
Problem Statement
The current metering arrangements, with separate Metering Codes of Practice, contains duplication and inefficiencies. There are currently four different auditors that undertake accreditation and audit activities across the different schemes. This could mean that a REC Party may require multiple separate accreditations and site audits, resulting in unnecessary operational impacts and costs.
Stages Selection
R0047 - Change Proposal Form
R0047 - Change Proposal Plan v1.0 (Approved)
R0047 - Initial Assessment Report v1.0 (Approved)
R0047 - Consolidated Impact Assessment Responses
R0047 - Preliminary Change Report v2.1 (Approved)
R0047 - Consolidated consultation responses v1.0
R0047 - Final Change Report v2.0 (Post-Vote)
Company Name
RECCo
Review status
Review required
Governance of Data under the REC
Date of latest update
Type
Change
ID
R0046
Change Category
Priority
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
REC Party Impact Assessment Issued
Completed
Start:
20 May 2022Due:
10 Jun 2022Completion:
10 Jun 2022Present Revised Change Proposal Plan to the REC Change Panel
Completed
Start:
10 Jun 2022Due:
21 Jun 2022Completion:
21 Jun 2022Consultation Period End
Not Started
Start:
21 Jun 2022Due:
08 Jul 2022Completion:
Final Change Report Issued
Not Started
Start:
08 Jul 2022Due:
15 Jul 2022Completion:
Responsible Committee Decision
Not Started
Start:
15 Jul 2022Due:
19 Jul 2022Completion:
Authority Determination
Not Started
Start:
19 Jul 2022Due:
02 Aug 2022Completion:
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to have the confidence that my data is being handled compliantly in accordance with the Data Protection Act 2018. As a REC Party, I want to achieve better compliance and have clarification on my obligations in the context of REC Services.
- As the CRS Service Provider, I need to ensure when submitting reporting data from the REC v3.0 Go-Live Date I meet the REC Obligations. As RECCo I want to have an approval role concerning additional uses of data beyond the provision of the CRS services, so that a comprehensive approach to the governance of data under the REC is maintained.
- As a REC Party/Service User, I want to understand the reporting obligations I need to meet if I have suffered a personal data breach, to ensure that RECCo Board is made aware. As a REC Party/Service User, I need to understand that I will still need to independently assess and document my respective data protection roles under the REC. As a REC Party/Service User, I need to understand the roles and responsibilities of a Data Controller and/or Data Processor to be able to carry out my obligations under the REC.
Problem Statement
The current data protection and governance provisions in the REC are not fit for purpose, having the potential for ambiguity. Changes have been identified, following legal review, to provide more clarity for REC Parties who are Data Controllers and/or Data Processors, and to enable RECCo to maintain a comprehensive approach to the governance of data under the REC.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
SME Role
Lead Assurance Analyst
R0046 - Draft legal text submitted with CP (May 2022)
R0046 - Change Proposal Form
R0046 - Initial Assessment Report v2.0 (Approved)
R0046 - Change Proposal Plan v3.0 (Approved)
Company Name
RECCo
Review status
Review required
MHHS Programme Changes required to Central Switching Service
Date of latest update
Type
Change
ID
R0044
Change Category
Other Industry Codes impacted
Urgent
Yes
Latest Update
22/09/25 - This Change Proposal has been implemented as part of the MHHS M8 22 September 2025 REC Release.
Summary
This change has been raised by the Market-wide Half-Hourly Settlement (MHHS) Programme to implement the necessary Retail Energy Code (REC) changes in relation to a new Data Communications Company User Role for the Meter Data Retrieval service (MDR). The new role required by the MHHS Target Operating Model will be established by the Smart Energy Code Modification Proposal, SEC MP162. This REC change will provide the new system interfaces required for sharing the MDR’s Registration Data.
Change Plan
Analysis and Requirements Gathering started
Completed
Start:
29 Apr 2022Due:
05 May 2022Completion:
05 May 2022Present Updated Change Proposal Plan to REC Change Panel
Completed
Start:
05 May 2022Due:
21 Jun 2022Completion:
21 Jun 2022Service Provider Impact Assessment initiated
Completed
Start:
21 Jun 2022Due:
11 Jul 2022Completion:
05 Jul 2022Service Provider Impact Assessment completed
Completed
Start:
11 Jul 2022Due:
15 Aug 2022Completion:
10 Aug 2022Present extended Change Proposal Plan to Change Panel
Completed
Start:
15 Aug 2022Due:
06 Sep 2022Completion:
06 Sep 2022Requirement refinement and validation of Detailed Impact Assessment
Completed
Start:
06 Sep 2022Due:
27 Sep 2022Completion:
27 Sep 2022Provide extended Change Proposal Plan to Change Panel
Completed
Start:
28 Oct 2022Due:
31 Oct 2022Completion:
25 Oct 2022Preliminary Change Report Issued
Completed
Start:
27 Sep 2022Due:
28 Oct 2022Completion:
27 Oct 2022Responsible Committee Review of the Preliminary Change Report
Completed
Start:
31 Oct 2022Due:
01 Nov 2022Completion:
01 Nov 2022Consultation started
Completed
Start:
01 Nov 2022Due:
04 Nov 2022Completion:
03 Nov 2022Consultation ended
Completed
Start:
04 Nov 2022Due:
25 Nov 2022Completion:
25 Nov 2022Final Change Report issued
Completed
Start:
25 Nov 2022Due:
09 Dec 2022Completion:
09 Dec 2022Responsible Committee ex-committee decision
Completed
Start:
09 Dec 2022Due:
13 Dec 2022Completion:
13 Dec 2022Authority Determination
Completed
Start:
13 Dec 2022Due:
02 Feb 2023Completion:
02 Feb 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
MHHS Programme Milestone M8 (Code changes delivered)
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As the SMDSP, I want to be able to validate that an SMDR is registered so that I can provide them with access to the Metering Points to which they are registered.
- As a SMDR, I want to be able to access the Metering Points I am registered to so that I can collect settlement data from those meters
- As the CSS Provider, I want the CSS to be able to receive notifications from the Registration Service on the appointment/de-appointment of an SMDR so that I can send the appointment data to the SMDSP. As the CSS Provider, I want the CSS to be able to provide SMDR appointment data to the SMDSP.
Proposed Solution Document
Document title
R0044 - Draft Legal Text
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Document title
R0044 Final Legal Text (Post Consultation)
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Document title
Consultation page
Archive
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Document title
Link to EMAR Change Set
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Off
Problem Statement
The MHHS Target Operating Model requires that the appointment data of the Smart Meter Data Retriever (SMDR) is available to the Smart Meter Data Service Provider (SMDSP), so that the SMDSP can provide SMDRs with access to the Smart Meters at Metering Points they are registered to. Currently the new SMDR role and appointment data do not exist in, nor can they be made available from, CSS as this is a new industry operating model.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0044 - Change Proposal form v1.0
MHHSP-BP003A-CSSandDCC Update - v3.0
R0044 Change Proposal Plan v5.0 (Approved)
R0044 Initial Assessment Report v1.0 (Approved)
R0044 - Preliminary Change Report v1.0 (Approved)
R0044 - Consolidated Consultation Responses v1.0
R0044 - Final Change Report v2.0 (Post-Vote)
R0044 - Ofgem Decision
Company Name
MHHS Programme
Review status
Review required
Commissioning of Works by the Crowded Meter Room Coordinator (CMRC) to Resolve Issues In Crowded Meter Rooms
Date of latest update
Type
Change
ID
R0043
Change Category
Priority
Urgent
No
Latest Update
28/06/2024 - Change implemented as part of the June 2024 REC Release
Summary
This Change Proposal is to introduce new processes which will allow a Crowded Meter Room Co-ordinator (CMRC) to contract with a REC accredited Metering Equipment Manager (MEM) to act on behalf of the CMRC, so that they may resolve issues in a Crowded Meter Room (CMR) on behalf of all Registered Suppliers within that meter room. The MEMs undertaking this work on behalf of the CMRC will be referred to as the Crowded Meter Room MEM (CMRM).
Change Plan
Sandbox Decision
Completed
Start:
22 Apr 2022Due:
29 Nov 2022Completion:
29 Nov 2022Sandbox Trial Commences
In Progress
Start:
29 Nov 2022Due:
01 Feb 2023Completion:
Impact Assessment Window
Completed
Start:
06 Jun 2023Due:
09 Jun 2023Completion:
09 Jun 2023Present Extended Plan to Responsible Committee
Completed
Start:
01 Feb 2023Due:
06 Jun 2023Completion:
06 Jun 2023Preliminary Change Report Published
Completed
Start:
09 Jun 2023Due:
04 Aug 2023Completion:
02 Aug 2023Consultation Issued
Completed
Start:
04 Aug 2023Due:
18 Aug 2023Completion:
18 Aug 2023Final Change Report Published
Completed
Start:
18 Aug 2023Due:
08 Dec 2023Completion:
10 Nov 2023Responsible Committee Decision
Completed
Start:
08 Dec 2023Due:
19 Dec 2023Completion:
19 Dec 2023Status
Implementation Date
28 June 2024
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer I want to be able to have a working Smart Meter that can communicate with my Energy Supplier so that I can receive the benefits of smart metering
- As a property owner I want to be able to have Smart Meters installed in my properties where there are currently issues with meter room space or other technical constraints preventing installation so that my tenants can access the benefits of having a Smart Meter. As a property owner I want a co-ordinated and managed process for resolving crowded meter room issues so that I am not contacted by or dealing with multiple Suppliers or metering agents for a single property.
- As an Energy Supplier, I need to be able to send and receive data, from the CMRC related to interference, faults, or damage to my equipment so that I can fulfil my obligations. As an Energy Supplier I need a coordinated approach to resolving the crowded meter room to enable me to meet my regulatory obligations related to Smart Meter installations and Communications. As an Energy Supplier, I want to know of CMR works being carried out so that I am informed of relevant updates regarding RMPs that I supply. In addition, I wish to be informed if the CMRM identifies any metering issues during their initial assessment or rectification works
- As a Distribution Network Operator, I need to be able to send and receive data, from the CMRC related to danger, interference, or damage to my equipment so that I can fulfil my obligations.
- As a MEM I need a co-ordinated approach to resolving the CMR issues, to enable me to install working Smart Meters on site.
Proposed Solution Document
Document title
R0043 - Solution Overview (10.11.2023)
Archive
Off
Document title
R0043 Legal Text (10.11.2023)
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Document title
R0043 Data Specification (22.03.2024)
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Problem Statement
For many Multiple Dwelling Units (MDU), Alt HAN Co equipment is required. This needs to be installed near to the electricity Smart Meter, connected to the tails of that Smart Meter, and requires at least one further device in the Consumer premises. However, the installation of HAN equipment can be inhibited by Crowded Meter Room (CMR) for the installation of alternative HAN and smart equipment. The objective of the CMR work is to leave a meter room ready for Energy Suppliers to proceed with their installations to meet their smart metering rollout obligations. Without the ability to install the alternative HAN wired bridge device in a CMR, Energy Suppliers will ultimately be unable to establish a HAN with the associated premises in the MDU
Stages Selection
SME
SME Role
Lead Technical Analyst
DCP400 Crowded Meter Room Data Flows.pptx
DCP 400 Introduction to CMR.pptx
R0043 - Change Proposal Plan v5.0 (Approved)
R0043 - Initial Assessment Report v1.0 (Approved)
Alt HAN Co - Target Operating Model
R0043 FAQs v1.1 (08.11.2023)
Crowded Meter Room Pilot overview 14.07.2023
Non Confidential Consolidated Party Impact Assessment Responses
Preliminary Change Report (Approved) 15.08.2023
Crowded Meter Room Webinar 10.08.2023
R0043 - Non Confidential Consultation Response
R0043 Authority Decision
R0043 Final Change Report V2.1 (Approved)
Company Name
-
Review status
Review required
Performance Assurance Board Terms of Reference
Date of latest update
Type
Change
ID
R0042
Change Category
Change Path
Priority
Urgent
Yes
Latest Update
_
Summary
-
Change Plan
Solution Walkthrough
Completed
Start:
14 Apr 2022Due:
17 May 2022Completion:
17 May 2022Change Proposal Plan Approval
Completed
Start:
17 May 2022Due:
17 May 2022Completion:
17 May 2022Preliminary Change Report Published
Completed
Start:
17 May 2022Due:
20 May 2022Completion:
20 May 2022Consultation Start
Completed
Start:
20 May 2022Due:
20 May 2022Completion:
20 May 2022Consultation End
Completed
Start:
20 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Responsible Committee Decision
Completed
Start:
07 Jun 2022Due:
05 Jul 2022Completion:
05 Jul 2022Appeals Window Closes
Not Started
Start:
05 Jul 2022Due:
19 Jul 2022Completion:
Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a REC Service Provider, I need the REC PAB to be able to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective.
- As a REC PAB member, I need to be able to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective.
- As a member of the Switching CAB, I need the REC PAB to make decisions on emergency operational change appeals and derogation requests in a timely manner, to ensure the Switching Service remains operational and effective. As a REC PAB Member, I need the quoracy requirements to be effective, so that meetings can go ahead and make decisions without the need to support additional ex-committee processes.
Proposed Solution Document
Document title
REC PAB - ToR - REC v3.0 Draft
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Off
Problem Statement
Following the implementation of REC V3.0, the current REC PAB ToR will not support extraordinary meetings and quoracy arrangements driven by the Switching CAB or the appeals route from the Switching CAB to the REC PAB. This change seeks to update the REC PAB ToR to fully represent the changes being implemented as part of REC V3.0, and to also address lessons learnt during the REC PAB’s first year of operation.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
rosalind.timperley
R0042 - CP Form (Downloadable version)
R0042 - Change Proposal Plan v1.0 (Approved)
R0042 - Preliminary Change Report v1.0 (Approved)
R0042 - Initial Assessment Report v1.0 (Approved)
R0042 - Final Change Report v2.0 (Approved)
R0042 - Consolidated Consultation Responses
Company Name
REC Code Manager - Performance Assurance
Review status
Review required
REC V3.0
Date of latest update
Type
Change
ID
R0041
Change Category
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
Legal text baselined
Completed
Start:
10 Apr 2022Due:
13 May 2022Completion:
13 May 2022Final Change Report Issued
Completed
Start:
13 May 2022Due:
20 May 2022Completion:
20 May 2022Responsible Committee Decision
Completed
Start:
20 May 2022Due:
07 Jun 2022Completion:
07 Jun 2022Authority Determination (Original)
Completed
Start:
07 Jun 2022Due:
20 Jun 2022Completion:
17 Jun 2022Authority Determination (revoked and re-issued)
Completed
Start:
20 Jun 2022Due:
29 Jun 2022Completion:
29 Jun 2022Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Date
18 July 2022
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer, I want to be able to successfully switch my Energy Supplier with minimal delay or hassle, so that I can start to receive the service and tariff from my chosen Energy Supplier at the earliest opportunity.
- As the Authority, I want the necessary changes made to the Retail Energy Code to introduce the obligations, processes and provisions for the new switching arrangements, to enable the successful transition to enduring governance and operational arrangements.
- As a REC Party, I want to be clear on the obligations I need to meet and the processes I need to follow post CSS go live, to ensure my organisation is ready for the introduction of the new switching arrangements.
- As a REC Service Provider, I want to be clear on the obligations, processes and service standards that I need to meet, to ensure my organisation is ready for the introduction of the new switching arrangements.
Proposed Solution Document
Document title
REC V3.0 Baselined documents
Archive
Off
Document title
REC v3.0 Baselined documents (REC Portal)
Archive
Off
Problem Statement
Changes are required to the REC, to ensure the appropriate obligations, processes and provisions are defined within the REC at CSS go-live, enabling successful transition to enduring governance and operational arrangements developed as part of Ofgem’s Switching Programme.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0041 - Change Proposal Form
Letter from the Authority to the REC Code Manager - REC V3.0 Authority Change Proposal
R0041 - Change Proposal Plan v1.0 (Approved)
R0041 - Initial Assessment Report v2.0 (Approved)
R0041 - Final Change Report v3.0 (Post-Vote)
R0041 Authority Decision
Company Name
Ofgem
Review status
Review required
CSS Switch Synchronisation to ERDA at SecuredActive
Date of latest update
Type
Change
ID
R0040
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Solution analysis and development
Completed
Start:
17 Oct 2022Due:
31 Oct 2022Completion:
31 Oct 2022Change Proposal Plan presented to Change Panel for re-baselining
Completed
Start:
31 Oct 2022Due:
01 Nov 2022Completion:
26 Oct 2022Service Provider Impact Assessment period started
Completed
Start:
04 Apr 2022Due:
17 Oct 2022Completion:
17 Oct 2022Service Provider Impact Assessment period ended
Completed
Start:
16 Nov 2022Due:
18 Jan 2023Completion:
08 Nov 2022Change Proposal Withdrawn
Completed
Start:
01 Nov 2022Due:
16 Nov 2022Completion:
16 Nov 2022Status
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Consumer I want the Switch process to work effectively so that I can switch Electricity Supplier without delay or issues As a Consumer I want the Switch process to work effectively so that if my Switch needs to be cancelled it is done so without delay or issues
- As an Energy Supplier I want the Switch systems and process to operate effectively so that appointment Market Messages will be sent to my agents at the appropriate time so that there is no disruption to the Consumer switching experience
- As the ERDS Provider I only want to receive the first Pending message and then the Secured Active confirmation message, in order that there is no risk of processing CSS messages out of sequence which could impact a timely Switch for electricity Consumers As the CSS Provider I want the messages I send to MPRS to be processed effectively so that there is no disruption to the Switch process and Consumers’ Switches can be confirmed or cancelled as required
Problem Statement
Due to the high volume and timing of Registration messages being sent by the CSS, some messages are at risk of being received by REC Parties and Service Providers out of sequence. When messages have been received out of sequence, there is a risk that the information maintained in MPRS, including Registration Status, will be incorrect and will not match that held in the Registration Service. This in turn means MPRS updates to Parties could be triggered in error.
Stages Selection
SME
SME Role
Lead Technical Analyst
R0040 - CSS Switch Synchronisation to ERDA Proposer solution
R0040 - Change Proposal Plan v2.0 (Approved)
R0040 - Initial Assessment Report v1.0 (Approved)
Company Name
-
Review status
Review required
Revised Implementation Date for R0011
Date of latest update
Type
Change
ID
R0039
Change Category
Other Industry Codes impacted
Change Path
Priority
Urgent
Yes
Latest Update
_
Summary
_
Change Plan
Party Impact Assessment Issued
Completed
Start:
25 Mar 2022Due:
08 Apr 2022Completion:
08 Apr 2022Preliminary Change Report Issued
Completed
Start:
08 Apr 2022Due:
29 Apr 2022Completion:
29 Apr 2022Consultation Issued
Completed
Start:
29 Apr 2022Due:
29 Apr 2022Completion:
29 Apr 2022Final Change Report Issued
Completed
Start:
29 Apr 2022Due:
13 May 2022Completion:
13 May 2022Responsible Committee Decision
Completed
Start:
13 May 2022Due:
17 May 2022Completion:
17 May 2022Impacted Consumers
Impacted REC Parties and Market Participants
Status
Implementation Date
01 June 2022
| Included changes | Affected REC Items | |
|---|---|---|
| R0102 | Revision of the approved solution for R0032 |
Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a Market Participant, I need the industry Market Message/Data Specification to be implemented by all Parties at the same time so that I am able to validate EMRS invoices and credits without having to request additional supporting data or without my Market Messages failing.
- As LCCC I need to delay the implementation of R0011 so that changes to industry Market Message/Data Specification can be implemented by all Parties at the same time so that industry Market Messages don’t fail validation between Parties.
Problem Statement
Following a review of its delivery pipeline, the LCCC has determined it is unable to deploy the changes required in time for the current approved implementation date of 04 November 2022. In order to communicate a revised date and to limit the impacts to industry parties and delivery partners, this change needs to be assessed as a matter of urgency.
Stages Selection
R0039 Change Proposal Form
R0039 - Change Proposal Plan v1.0 (Approved)
R0039 Initial Assessment Report v1.0
R0039 Preliminary Change Report v1.0
R0039 - Final Change Report v2.0
Company Name
Low Carbon Contracts Company
Review status
Review required
Prepayment Credit Balance Transfer Process
Date of latest update
Type
Change
ID
R0037
Change Category
Other Industry Codes impacted
Priority
Urgent
No
Latest Update
04/08/2026 - On 04 August 2026, the REC Change Panel approved this Proposal Plan.
Summary
This Change Proposal seeks to develop an agile, efficient, Consumer-centric solution for the transfer of credit balance as part of a smart prepayment Switch.
Change Plan
Initial Analysis
Completed
Start:
10 Mar 2022Due:
30 Jun 2022Completion:
Present updated Change Proposal Plan to Change Panel
Completed
Start:
30 Jun 2022Due:
19 Jul 2022Completion:
Solution Development Complete
Completed
Start:
30 Jan 2023Due:
29 Feb 2024Completion:
29 Feb 2024Present Updated Change Proposal Plan to Change Panel
Completed
Start:
19 Jul 2022Due:
08 Nov 2022Completion:
Present Updated Plan to Change Panel
Completed
Start:
08 Nov 2022Due:
17 Jan 2023Completion:
17 Jan 2023Service Provider Impact Assessment
Completed
Start:
17 Jan 2023Due:
30 Jan 2023Completion:
30 Jan 2023Impacted Consumers
Impacted REC Documents
Impacted REC Services
Impacted REC Parties and Market Participants
Status
Implementation Status
Date Raised
Fuel
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed Solution Document
Document title
R0037 - Draft Legal Text v1.0
Archive
Off
Document title
R0037 - Solution Document v2.0
Archive
Off
Problem Statement
The way debt is transferred for prepayment Consumers is neither fit for purpose nor Consumer-centric and there is currently no mechanism to transfer credit balances when a Switch occurs. The Debt Assignment Protocol (DAP) process is complex and cumbersome. Despite automation and streamlining implemented in 2019, DAP is not being used to the extent that it was designed for. Domestic Consumers with legacy Prepayment Meters or Smart Meters in prepayment mode are disadvantaged in their ability to actively engage in the market which is believed to be due to the complexity of DAP. The DAP process was not designed for, nor has it been reviewed, to specifically consider Smart Meters. Consumers with Smart Meters operating in prepayment mode currently have any credit (calculated at the Switch date) refunded to them by the Losing Supplier. A refund can take up to 2 weeks after the final account position is determined - which can be up to 6 weeks after the Switch itself. The Consumer must top up the meter with the Gaining Supplier once the Switch has completed. This creates a cashflow issue for Consumers, including vulnerable Consumers, which may be seen as unnecessary. It is detrimental to Consumers to have credit removed from the meter. Under the current economic conditions, with the associated increasing energy prices, it is imperative that Consumers, particularly vulnerable Consumers, have access to their money rather than needing to top up again to cover the energy used during the Losing Supplier’s refund process or if required seek support from their new Supplier. In addition, across debt and credit neither balance transfer process has been reviewed in consideration of the faster more reliable switching requirements. There is therefore a need to review the balance transfer processes in full, with a view to developing an agile, efficient, Consumer-centric solution for smart and with aligned improvements to the non-smart processes.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
SME Role
Lead Assurance Analyst
SME User
vaishnsharma@deloitte.co.uk
R0037 - CP Form (Downloadable version)
R0037 Consolidated Party IA Responses PUBLIC v1.0
R0037 - Change Proposal Plan V6.0 (Approved) 05.03.24
R0037 - Initial Assessment Report v1.0 (Approved) 06.04.22
R0037 Consolidated RFI Responses PUBLIC v1.0
R0037 Change Report (Proposal Plan) Approved
Company Name
Utilita Energy Limited
Review status
Review required
Extensive Housekeeping Amendments
Date of latest update
Type
Change
ID
R0036
Change Category
Change Path
Priority
Urgent
No
Latest Update
_
Summary
_
Change Plan
Legal review of draft legal text
Completed
Start:
04 Mar 2022Due:
19 Aug 2022Completion:
19 Aug 2022Creation of legal text in the EMAR
Completed
Start:
19 Aug 2022Due:
02 Sep 2022Completion:
02 Sep 2022Deadline for alternative change proposal submission
Completed
Start:
02 Sep 2022Due:
02 Sep 2022Completion:
02 Sep 2022Preliminary Change Report issued
Completed
Start:
02 Sep 2022Due:
02 Sep 2022Completion:
02 Sep 2022Consultation Start
Completed
Start:
02 Sep 2022Due:
02 Sep 2022Completion:
02 Sep 2022Consultation Ends
Completed
Start:
02 Sep 2022Due:
26 Sep 2022Completion:
26 Sep 2022Final Change Report issued
Completed
Start:
26 Sep 2022Due:
07 Oct 2022Completion:
07 Oct 2022Appeal window closure
Not Started
Start:
18 Oct 2022Due:
01 Nov 2022Completion:
Responsible Committee Decision
Completed
Start:
07 Oct 2022Due:
18 Oct 2022Completion:
18 Oct 2022Status
Implementation Date
04 November 2022
| Included changes | Affected REC Items | |
|---|---|---|
| R0002 | Review of Data Specification Category in REC Baseline Statement |
Documents
| Name | Version | Last updated | Actions |
|---|---|---|---|
| 1.3 | 29 May 2026 |
|
|
| 1.3 | 29 May 2026 |
|
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Implementation Status
Date Raised
REC Decision Maker
Date of Update to Priority
Solution Development
Proposed solution summary
- As a REC Party, I need the REC drafting to be accurate, so I can rely on it to ensure my processes and procedures correctly reflect my obligations. If there are mistakes or omissions, then it could cause issues with the effective operation and assurance of the retail energy market.
Proposed Solution Document
Document title
R0036 - proposed changes v2.0
Archive
Off
Document title
Variants ONJOB Flows - Market Participant Mandatory v1.0
Archive
Off
Document title
EMAR Link 1
Archive
Off
Document title
EMAR Link 2
Archive
Off
Problem Statement
REC Parties and Service Providers rely on the REC to provide a consistent baseline to ensure the industry operates effectively and to give certainty to Parties obligations. There are currently inconsistencies between the drafting of the REC, and the processes operated by REC Parties and Service Providers. This could cause issues in the effective operation and assurance of the retail energy market.
Stages Selection
SME
SME Role
Lead Technical Analyst
SME User
beth.brown@capgemini.com
R0036 - proposed changes v1.0
R0036 - Change Proposal Plan v2.0 (Approved)
R0036 - Initial Assessment Report v1.0 (Approved)
R0036 - CP Form (Downloadable version)
R0036 - Consolidated consultation responses
Re-Baselined Change Proposal Plan for R0036
R0036 - Preliminary Change Report v1.0
R0036 - Final Change Report v2.0 (Post-Vote)
Company Name
-
Review status
Review required